Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
82 Valid Reviews
The Ohiwa Beach Holiday Park experience has a total of 84 reviews. There are 82 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
The raw data average (mean) for all the Ohiwa Beach Holiday Park valid reviews is 95.24% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 82 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the Ohiwa Beach Holiday Park face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Evelyn Pine||10/10||41 days||100%|
|Joan Pritchard||9/10||41 days||100%|
|Otilia and Johan||9/10||69 days||99%|
|blair stephens||10/10||69 days||99%|
|kay henderson||10/10||69 days||99%|
|Pete Harrison||10/10||69 days||99%|
|Kathleen Chan||9/10||69 days||99%|
|Sue Shoemack||10/10||100 days||98%|
|Elrika Keyser||10/10||100 days||98%|
|Aaron Menzies||10/10||131 days||97%|
|Ian Buck||10/10||131 days||97%|
|Sarah Jane Ramaker||10/10||161 days||96%|
|Tess Nesdale||10/10||192 days||94%|
|Janet Henderson||10/10||192 days||94%|
|NATALIE ERASMUS||9/10||284 days||87%|
|John Jury||10/10||284 days||87%|
|Brian Derbyshire||10/10||314 days||84%|
|James & Derryn||10/10||345 days||81%|
|Karen and Eric||10/10||406 days||74%|
|Meryl D||8/10||406 days||70%|
|Merle Bray, Elizabeth Watson & Bella||9/10||435 days||70%|
|Ian Campbell||10/10||466 days||65%|
|Dieter Giesen||10/10||497 days||61%|
|Neal Rastrick||10/10||527 days||56%|
|Mike Taylor||10/10||527 days||56%|
|Truds/ Shaun McGregor||10/10||619 days||41%|
|Tarina McKenzie||10/10||650 days||36%|
|Dianne Wade||10/10||680 days||32%|
|Cliff & Tracey||10/10||680 days||32%|
|Paul Smith||8/10||800 days||17%|
|Alan & Lesley Ball||9/10||800 days||18%|
|John Zoetebier||2/10||831 days||12%|
|phil smith||9/10||831 days||16%|
|Anne & John||10/10||984 days||6%|
|Chris&Kevin Rush||10/10||1076 days||5%|
|Paul and Nat Wright||10/10||1106 days||4%|
|Dan Kilkelly||10/10||1106 days||4%|
|John Curries||10/10||1137 days||4%|
|Trish & Ian||10/10||1137 days||4%|
|Jenny Sullivan||10/10||1137 days||4%|
|Tina and Terry||9/10||1165 days||4%|
|Katie Wiffin||10/10||1196 days||4%|
|kay henderson||10/10||1196 days||4%|
|Phil and Dianne Neal||9/10||1197 days||4%|
|Leith Milson||10/10||1257 days||4%|
|John Peddie||10/10||1836 days||3%|
|York Tüchelmann||10/10||1861 days||3%|
|Liz Peters||10/10||1867 days||3%|
|Shelley Martin||10/10||1896 days||3%|
|Debbie Thomas||10/10||1927 days||3%|
|Hana Rachfalik||10/10||1946 days||3%|
|Sheriden Derby||10/10||2202 days||2%|
|Trevor Brown||9/10||2284 days||2%|
|C&P Macwhippy||9/10||2567 days||2%|
|Daisy Shasta||10/10||2605 days||1%|
|Rita Hochstiasser||9/10||2623 days||1%|
|Jacqui V||7/10||2626 days||1%|
|Brendan K||10/10||2626 days||1%|
|E and C Tipuna||10/10||2657 days||1%|
|Jenny Hall||7/10||2688 days||1%|
|Tracie Thornborough||10/10||2688 days||1%|
|justin butler||10/10||2688 days||1%|
|Mick McIvor||10/10||2779 days||1%|
|E Smudde||8/10||3341 days||0%|
|Eric & Liz McKean||10/10||3676 days||0%|
|Pieter Middeldorp||8/10||4055 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 63 days. However the Ohiwa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Beach Holiday Park experience has been adjusted for 1 day. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.