Kia ora there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Papamoa Beach Resort.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
55 Valid Reviews
The Papamoa Beach Resort experience has a total of 56 reviews. There are 55 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
The raw data average (mean) for all the Papamoa Beach Resort valid reviews is 88.55% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 55 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
The raw data average (mean) for all the Papamoa Beach Resort face-to-face reviews is 88.42% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Kristina Russo||9/10||1964 days||3%|
|Jonzie NZ||8/10||2139 days||3%|
|Elaine Carter||10/10||2328 days||3%|
|Ann-Catherine Deblon||8/10||2349 days||2%|
|Brandy Brooks||10/10||2417 days||2%|
|Louise Tulp||10/10||2483 days||2%|
|Andrew Cruickshank||9/10||2688 days||2%|
|Oliver Powles||8/10||2817 days||2%|
|Ted Cole||9/10||3084 days||1%|
|Neil & Christine||10/10||3477 days||0%|
|Andrew Wemmer||8/10||3537 days||0%|
|Joan and Colin Price||9/10||3540 days||0%|
|Brigitte van Leeuwen-ud Meys||8/10||3555 days||0%|
|Goran Backlund||10/10||3799 days||1%|
|Helmut Schmid||10/10||3808 days||1%|
|D van Dongen||9/10||3818 days||1%|
|Richard Harvey||9/10||3823 days||1%|
|Lotte Zwail||8/10||3823 days||1%|
|R E Webb||9/10||3826 days||1%|
|Walter & Heidi Baumann||8/10||3828 days||1%|
|J Knol||8/10||3869 days||1%|
|Bernhard & Brigitte Gosch||8/10||3912 days||1%|
|Chantal Wendel||9/10||4160 days||1%|
|Margaret Lally||8/10||4162 days||1%|
|Michael Orme||9/10||4170 days||1%|
|Kees Stigter||9/10||4176 days||1%|
|Annie Pennington||10/10||4195 days||1%|
|Sarah Ewing||10/10||4205 days||1%|
|De Blaeij||8/10||4206 days||1%|
|Michele Prevost||8/10||4540 days||1%|
|Mark and Natasha UK||9/10||4547 days||1%|
|Hans Barth||9/10||4655 days||1%|
|Tracy & Peter Cassidy||8/10||4674 days||1%|
|Martina Bumiller||10/10||4884 days||1%|
|Brigette Guikens||10/10||4900 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Papamoa Beach Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Papamoa Beach Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Papamoa Beach Resort experience has been adjusted for 25 days. Adjustments are according to the following table.
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.