Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo DeBretts Spa Resort Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
70 Valid Reviews
The Taupo DeBretts Spa Resort Holiday Park experience has a total of 71 reviews. There are 70 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 70 valid reviews:
The raw data average (mean) for all the Taupo DeBretts Spa Resort Holiday Park valid reviews is 80.00% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 70 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Taupo DeBretts Spa Resort Holiday Park face-to-face reviews is 80.69% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Seb Didi||1/10||788 days||20%|
|Elke fuenfstueck||8/10||788 days||26%|
|Daphne H||9/10||879 days||17%|
|steve currie||3/10||1031 days||6%|
|Mairead Bushe||10/10||1178 days||7%|
|Kimmo Kiiski||10/10||1376 days||6%|
|Anja Röhrich||9/10||1381 days||6%|
|Julia Kurtz||9/10||1399 days||6%|
|Tai T||9/10||1533 days||6%|
|Anke Steinwandel||4/10||1580 days||4%|
|Mike Guest||8/10||1585 days||5%|
|Mikael Torres||8/10||1641 days||5%|
|Pamela Hoffman||6/10||1734 days||4%|
|W Donovan||9/10||1738 days||5%|
|Catherine Davison||9/10||1757 days||5%|
|Ann-Catherine Deblon||8/10||1789 days||5%|
|Phillippa McLernon||8/10||1804 days||5%|
|John-Jozef Proczka||7/10||1817 days||5%|
|Jeroen Coudijzer||10/10||1934 days||5%|
|Corry Stucki||7/10||1936 days||4%|
|Bernd Mittermayr||10/10||2100 days||4%|
|Melvin Spear||9/10||2160 days||4%|
|Nils Demattio||10/10||2245 days||4%|
|Cedrick Poirier||10/10||2310 days||4%|
|Frank Loius||9/10||2339 days||4%|
|Grant Pease||10/10||2370 days||3%|
|hendrik king||10/10||2767 days||2%|
|W & K Boyd||8/10||2948 days||2%|
|Liz Marquart Scholtz||8/10||2990 days||2%|
|Ed Trucie||8/10||3249 days||1%|
|Kimberley Mills||10/10||3270 days||1%|
|M Neuman||5/10||3275 days||1%|
|Graham Swinyard||8/10||3277 days||1%|
|David & Mary-Jane Ryder||9/10||3357 days||1%|
|Dave van Bergen||4/10||3584 days||0%|
|Alice Bastiman||9/10||3597 days||0%|
|Natalie Maguire||4/10||3603 days||0%|
|Fam de Kruyf||7/10||3617 days||0%|
|Steve and Kay Unguran||9/10||3636 days||0%|
|Matthijs Muijsers||8/10||3641 days||0%|
|Derek Woodward||7/10||3642 days||0%|
|Sue & Graham Mullin||6/10||3643 days||0%|
|Elinor Bell||9/10||3643 days||0%|
|Bram-Jan M||9/10||4012 days||1%|
|Sandra B||10/10||4012 days||1%|
|Sally Walker||8/10||4075 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo DeBretts Spa Resort Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Taupo DeBretts Spa Resort Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taupo DeBretts Spa Resort Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.