Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Fitzroy Beach Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Fitzroy Beach Holiday Park

Valid Reviews

29 Valid Reviews

The Fitzroy Beach Holiday Park experience has a total of 33 reviews. There are 29 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 29 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 14
48%
9/10 11
38%
8/10 3
10%
7/10 1
3%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.10% Average

The raw data average (mean) for all the Fitzroy Beach Holiday Park valid reviews is 93.10% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.39%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tamara 9/10 22 days 99.92 100%
Louise 9/10 53 days 99.55 100%
Brigid 10/10 83 days 98.91 99%
Julie Sturgeon 10/10 114 days 97.94 98%
Paul 9/10 114 days 97.94 98%
Pam 10/10 144 days 96.71 97%
Tracy Lee 10/10 175 days 95.15 95%
Stephany Anderson 8/10 175 days 90.39 90%
Kate 10/10 203 days 93.47 93%
Astrid 8/10 203 days 88.8 88%
Michelle 8/10 234 days 86.76 86%
Jessica 10/10 234 days 91.32 91%
Nura 9/10 234 days 91.32 91%
Tracy Zvagulis 10/10 234 days 91.32 91%
Michael and Martina 9/10 265 days 88.87 88%
Sathya 9/10 265 days 88.87 88%
Canan Barkley 10/10 295 days 86.21 86%
Fouad 9/10 295 days 86.21 86%
A Brad in a van 7/10 295 days 78.45 78%
Tracey H 10/10 387 days 76.27 75%
Ryan 10/10 418 days 72.31 71%
Michael McMahon 9/10 509 days 58.95 57%
Sarah Billing 9/10 550 days 52.07 50%
Gordon Otte 9/10 589 days true 45.57 43%
Julia Unkrig 9/10 920 days 9.85 6%
Debbie Hodder 10/10 958 days 7.97 4%
Susan H 10/10 1085 days 5.02 1%
Yoachim Graber 10/10 1589 days 4.25 0%
Sibylle and Nadine 10/10 1717 days true 4.05 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fitzroy Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.10% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Fitzroy Beach Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Fitzroy Beach Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.