Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cave Stream Scenic Reserve cave walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cave Stream Scenic Reserve cave walk

Valid Reviews

46 Valid Reviews

The Cave Stream Scenic Reserve cave walk experience has a total of 46 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 46 valid reviews:

Rating Count Percentage
10/10 33
72%
9/10 10
22%
8/10 3
7%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.52% Average

The raw data average (mean) for all the Cave Stream Scenic Reserve cave walk valid reviews is 96.52% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

37 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 46 valid reviews, the experience has 37 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 37 face-to-face reviews:

Rating Count Percentage
10/10 26
70%
9/10 8
22%
8/10 3
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.22% Average

The raw data average (mean) for all the Cave Stream Scenic Reserve cave walk face-to-face reviews is 96.22% and is based on 37 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Bob the genious 10/10 205 days 93.34 92%
Wilhelm Wiechel 9/10 309 days true 101.84 100%
Emma Philpott 10/10 556 days true 61.24 60%
Frank Ryan 10/10 585 days true 55.46 54%
Car R 10/10 597 days 44.3 43%
Kolar 10/10 619 days true 49.08 48%
Stuart Gange 9/10 652 days 36.1 35%
Huon 10/10 908 days true 12.65 11%
Cecile 9/10 908 days true 12.65 11%
Jari Kahelin 10/10 915 days true 12.16 11%
Floriane Desnoyer 10/10 917 days true 12.02 11%
Elodie Bardolle 8/10 944 days true 10.34 9%
Yarden Oliva 10/10 956 days true 9.67 8%
Jan Penicka 10/10 961 days true 9.41 8%
Kim S 10/10 1147 days 4.93 4%
Chris 10/10 1291 days true 5.68 4%
Tarillon Family 8/10 1291 days true 5.68 4%
Sue Strebe 8/10 1319 days true 5.63 4%
Oliver Andres 10/10 1375 days true 5.54 4%
Helen Olsson 10/10 1642 days true 5.1 4%
Simeon W 10/10 1648 days true 5.09 4%
Philip Schumann 10/10 1662 days true 5.07 4%
Jonas Hessel 10/10 1663 days true 5.07 4%
Igor 10/10 1666 days true 5.06 4%
Ann Winter 10/10 1684 days true 5.03 4%
Phillip 10/10 1684 days true 5.03 4%
Jason MacLeod 10/10 1694 days 4.18 3%
Debora Grusler 10/10 1695 days true 5.01 4%
Lisbeth Sorum 10/10 1701 days true 5.0 4%
Cameron Tarbotton 10/10 1701 days true 5.0 4%
Katharina 10/10 2018 days true 4.48 3%
Fabian 10/10 2018 days true 4.48 3%
Eric 9/10 2036 days true 4.45 3%
Rogier Ramaker 9/10 2036 days true 4.45 3%
Melvin Groenhof 9/10 2036 days true 4.45 3%
Roeland Driessen 10/10 2090 days 3.64 2%
Anna 10/10 2363 days true 3.92 3%
Rachel_Flowers 10/10 2487 days 3.09 2%
D Patterson 10/10 2517 days 3.05 2%
Sophie Burge 9/10 2739 days true 3.3 2%
Ann-Kathrin Auditor 10/10 2756 days true 3.27 2%
Lenore Dejong 10/10 2764 days true 3.26 2%
Paap 9/10 2767 days true 3.25 2%
Tim Pfahlert 9/10 2778 days true 3.23 2%
Daniela Seibel 10/10 2782 days true 3.23 2%
Rissa W 9/10 3886 days 1.18 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cave Stream Scenic Reserve cave walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

97%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.