Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whangateau Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
85 Valid Reviews
The Whangateau Holiday Park experience has a total of 86 reviews. There are 85 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 85 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 85 valid reviews:
The raw data average (mean) for all the Whangateau Holiday Park valid reviews is 91.18% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Anna Swain||9/10||47 days||100%|
|Wendy Munro||10/10||959 days||8%|
|Angela Hornby||9/10||990 days||7%|
|Stefano Clerici||9/10||1174 days||5%|
|Ann-Catherine Deblon||7/10||2022 days||3%|
|Boukje Diijkstra||9/10||2034 days||3%|
|J Bennett||9/10||2176 days||3%|
|Suzanne Vermeulen||8/10||2178 days||3%|
|Mike Merrick||10/10||2422 days||2%|
|Claire Scott||8/10||3122 days||1%|
|Lis Bon||10/10||3150 days||1%|
|Dean James||10/10||3150 days||1%|
|Malcolm Fowler||9/10||3150 days||1%|
|P Stratful||10/10||3181 days||1%|
|Linda Buchanan||10/10||3181 days||1%|
|Grant Malcolmson||9/10||3181 days||1%|
|Colart Miles||5/10||3181 days||1%|
|Sandy Mackereth||9/10||3181 days||1%|
|Neil & Christine||10/10||3181 days||1%|
|Sandy Shore||10/10||3181 days||1%|
|Roeland Driessen||6/10||3181 days||1%|
|Sue Bahr||10/10||3181 days||1%|
|sonny ali||10/10||3181 days||1%|
|Barbara Hart||8/10||3181 days||1%|
|Kerri Cleaver||6/10||3181 days||1%|
|Malo Wong||8/10||3181 days||1%|
|Rehanna Hack||9/10||3181 days||1%|
|Lisa Holten||9/10||3181 days||1%|
|Colin Nicol||9/10||3181 days||1%|
|Lynaire Dunn||6/10||3212 days||1%|
|Megan Quincey||10/10||3212 days||1%|
|Scott Forrest||10/10||3212 days||1%|
|Terangi Enoka||10/10||3212 days||1%|
|John Laxton||10/10||3273 days||1%|
|Lindsay Banks||8/10||3273 days||1%|
|john peraua||10/10||3487 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whangateau Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 77 days. However the Whangateau Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whangateau Holiday Park experience has been adjusted for 30 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.