Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whangateau Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whangateau Holiday Park

Valid Reviews

85 Valid Reviews

The Whangateau Holiday Park experience has a total of 86 reviews. There are 85 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 85 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 85 valid reviews:

Rating Count Percentage
10/10 46
54%
9/10 21
25%
8/10 8
9%
7/10 4
5%
6/10 4
5%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.18% Average

The raw data average (mean) for all the Whangateau Holiday Park valid reviews is 91.18% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

93.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna Swain 9/10 173 days 100%
Teresa 10/10 295 days 91%
Wendy Munro 10/10 1085 days 5%
Angela Hornby 9/10 1116 days 5%
Stefano Clerici 9/10 1299 days 5%
Ann-Catherine Deblon 7/10 2148 days 3%
Boukje Diijkstra 9/10 2160 days 3%
J Bennett 9/10 2302 days 3%
Suzanne Vermeulen 8/10 2303 days 3%
Mike Merrick 10/10 2548 days 2%
Claire Scott 8/10 3248 days 1%
Lis Bon 10/10 3276 days 1%
Dean James 10/10 3276 days 1%
Kathycowell 10/10 3276 days 1%
Malcolm Fowler 9/10 3276 days 1%
Humphrey 7/10 3276 days 1%
P Stratful 10/10 3307 days 1%
Ronell 9/10 3307 days 1%
Linda Buchanan 10/10 3307 days 1%
Grant Malcolmson 9/10 3307 days 1%
Sharon 10/10 3307 days 1%
Awhina_Soeters 10/10 3307 days 1%
Markku 10/10 3307 days 1%
Cher 7/10 3307 days 1%
Colart Miles 5/10 3307 days 1%
bluecat1 10/10 3307 days 1%
Sandy Mackereth 9/10 3307 days 1%
Mrs_Morunga 9/10 3307 days 1%
Dave 10/10 3307 days 1%
Neil & Christine 10/10 3307 days 1%
Sandy Shore 10/10 3307 days 1%
Roeland Driessen 6/10 3307 days 1%
Sue Bahr 10/10 3307 days 1%
sonny ali 10/10 3307 days 1%
Barbara Hart 8/10 3307 days 1%
Kerri Cleaver 6/10 3307 days 1%
Malo Wong 8/10 3307 days 1%
Rehanna Hack 9/10 3307 days 1%
Lisa Holten 9/10 3307 days 1%
Remacha 8/10 3307 days 1%
Colin Nicol 9/10 3307 days 1%
Reijenga 6/10 3329 days 0%
Lynaire Dunn 6/10 3338 days 1%
Megan Quincey 10/10 3338 days 1%
Scott Forrest 10/10 3338 days 1%
jane_ 10/10 3338 days 1%
Terangi Enoka 10/10 3338 days 1%
LindsayLoo 10/10 3368 days 1%
vipond1 10/10 3368 days 1%
2_and_a_half_kiwis 10/10 3368 days 1%
pauhar 7/10 3368 days 1%
musicguy 9/10 3399 days 0%
Jimmy 10/10 3399 days 0%
Nigel 10/10 3399 days 0%
hope23 9/10 3399 days 0%
Tatie3 10/10 3399 days 0%
JJ_2 10/10 3399 days 0%
sonsim14 10/10 3399 days 0%
SueH 10/10 3399 days 0%
Froggie 8/10 3399 days 0%
John Laxton 10/10 3399 days 0%
Lindsay Banks 8/10 3399 days 0%
mal_going_somewhere 10/10 3429 days 0%
Charlotte91 10/10 3429 days 0%
jhim002 9/10 3429 days 0%
on_holiday 10/10 3460 days 0%
Weekenders 8/10 3521 days 0%
campalm 10/10 3521 days 0%
Tigermoth 10/10 3521 days 0%
kerrie77 10/10 3552 days 0%
Vucich 9/10 3552 days 0%
mcarduph 10/10 3552 days 0%
hotpeppers 9/10 3552 days 0%
Campsalot 5/10 3582 days 0%
GaryU 9/10 3582 days 0%
Travellers 9/10 3582 days 0%
schooldays 10/10 3582 days 0%
TheRicesNZ 10/10 3582 days 0%
jg1 10/10 3582 days 0%
john peraua 10/10 3613 days 0%
hoppinghog 10/10 3642 days 0%
RevRog 10/10 3673 days 1%
MOhlson 10/10 3673 days 1%
Vince 10/10 3704 days 1%
debmuzz 9/10 4038 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whangateau Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.20% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Whangateau Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whangateau Holiday Park experience has been adjusted for 156 days. Adjustments are according to the following table.

Days Adjustment
153 -3.14%
154 -3.16%
155 -3.18%
156 -3.20%
157 -3.22%
158 -3.24%
159 -3.26%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.