G'day there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whangateau Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Whangateau Holiday Park experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 84 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 84 valid reviews:
The raw data average (mean) for all the Whangateau Holiday Park valid reviews is 91.67% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Anna Swain||9/10||380 days||100%|
|Wendy Munro||10/10||1292 days||6%|
|Angela Hornby||9/10||1323 days||6%|
|Stefano Clerici||9/10||1506 days||5%|
|Ann-Catherine Deblon||7/10||2355 days||3%|
|Boukje Diijkstra||9/10||2367 days||3%|
|J Bennett||9/10||2509 days||3%|
|Suzanne Vermeulen||8/10||2510 days||3%|
|Mike Merrick||10/10||2755 days||2%|
|Claire Scott||8/10||3455 days||0%|
|Lis Bon||10/10||3483 days||0%|
|Dean James||10/10||3483 days||0%|
|Malcolm Fowler||9/10||3483 days||0%|
|P Stratful||10/10||3514 days||0%|
|Linda Buchanan||10/10||3514 days||0%|
|Grant Malcolmson||9/10||3514 days||0%|
|Sandy Mackereth||9/10||3514 days||0%|
|Neil & Christine||10/10||3514 days||0%|
|Sandy Shore||10/10||3514 days||0%|
|Roeland Driessen||6/10||3514 days||0%|
|Sue Bahr||10/10||3514 days||0%|
|sonny ali||10/10||3514 days||0%|
|Barbara Hart||8/10||3514 days||0%|
|Kerri Cleaver||6/10||3514 days||0%|
|Malo Wong||8/10||3514 days||0%|
|Rehanna Hack||9/10||3514 days||0%|
|Lisa Holten||9/10||3514 days||0%|
|Colin Nicol||9/10||3514 days||0%|
|Lynaire Dunn||6/10||3545 days||0%|
|Megan Quincey||10/10||3545 days||0%|
|Scott Forrest||10/10||3545 days||0%|
|Terangi Enoka||10/10||3545 days||0%|
|John Laxton||10/10||3606 days||0%|
|Lindsay Banks||8/10||3606 days||0%|
|john peraua||10/10||3820 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whangateau Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 113 days. However the Whangateau Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whangateau Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.