Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whangateau Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whangateau Holiday Park

Valid Reviews

83 Valid Reviews

The Whangateau Holiday Park experience has a total of 84 reviews. There are 83 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 83 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 83 valid reviews:

Rating Count Percentage
10/10 45
54%
9/10 20
24%
8/10 8
10%
7/10 4
5%
6/10 4
5%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.08% Average

The raw data average (mean) for all the Whangateau Holiday Park valid reviews is 91.08% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Wendy Munro 10/10 231 days 91.54 100%
Angela Hornby 9/10 262 days 89.12 97%
Stefano Clerici 9/10 445 days 68.62 75%
Ann-Catherine Deblon 7/10 1294 days 4.24 3%
Boukje Diijkstra 9/10 1306 days 4.64 4%
J Bennett 9/10 1448 days 4.4 3%
Suzanne Vermeulen 8/10 1449 days 4.17 3%
Mike Merrick 10/10 1694 days 3.97 3%
Claire Scott 8/10 2394 days 2.64 1%
Lis Bon 10/10 2422 days 2.73 1%
Dean James 10/10 2422 days 2.73 1%
Kathycowell 10/10 2422 days 2.73 1%
Malcolm Fowler 9/10 2422 days 2.73 1%
Humphrey 7/10 2422 days 2.48 1%
P Stratful 10/10 2453 days 2.67 1%
Ronell 9/10 2453 days 2.67 1%
Linda Buchanan 10/10 2453 days 2.67 1%
Grant Malcolmson 9/10 2453 days 2.67 1%
Sharon 10/10 2453 days 2.67 1%
Awhina_Soeters 10/10 2453 days 2.67 1%
Markku 10/10 2453 days 2.67 1%
Cher 7/10 2453 days 2.43 1%
Colart Miles 5/10 2453 days 2.17 1%
bluecat1 10/10 2453 days 2.67 1%
Sandy Mackereth 9/10 2453 days 2.67 1%
Mrs_Morunga 9/10 2453 days 2.67 1%
Dave 10/10 2453 days 2.67 1%
Neil & Christine 10/10 2453 days 2.67 1%
Sandy Shore 10/10 2453 days 2.67 1%
Roeland Driessen 6/10 2453 days 2.22 1%
Sue Bahr 10/10 2453 days 2.67 1%
sonny ali 10/10 2453 days 2.67 1%
Barbara Hart 8/10 2453 days 2.54 1%
Kerri Cleaver 6/10 2453 days 2.22 1%
Malo Wong 8/10 2453 days 2.54 1%
Rehanna Hack 9/10 2453 days 2.67 1%
Lisa Holten 9/10 2453 days 2.67 1%
Remacha 8/10 2453 days 2.54 1%
Colin Nicol 9/10 2453 days 2.67 1%
Reijenga 6/10 2475 days true 2.19 1%
Lynaire Dunn 6/10 2484 days 2.18 1%
Megan Quincey 10/10 2484 days 2.62 1%
Scott Forrest 10/10 2484 days 2.62 1%
jane_ 10/10 2484 days 2.62 1%
Terangi Enoka 10/10 2484 days 2.62 1%
LindsayLoo 10/10 2514 days 2.57 1%
vipond1 10/10 2514 days 2.57 1%
2_and_a_half_kiwis 10/10 2514 days 2.57 1%
pauhar 7/10 2514 days 2.34 1%
musicguy 9/10 2545 days 2.52 1%
Jimmy 10/10 2545 days 2.52 1%
Nigel 10/10 2545 days 2.52 1%
hope23 9/10 2545 days 2.52 1%
Tatie3 10/10 2545 days 2.52 1%
JJ_2 10/10 2545 days 2.52 1%
sonsim14 10/10 2545 days 2.52 1%
SueH 10/10 2545 days 2.52 1%
Froggie 8/10 2545 days 2.39 1%
John Laxton 10/10 2545 days 2.52 1%
Lindsay Banks 8/10 2545 days 2.39 1%
mal_going_somewhere 10/10 2574 days 2.47 1%
Charlotte91 10/10 2574 days 2.47 1%
jhim002 9/10 2574 days 2.47 1%
on_holiday 10/10 2605 days 2.41 1%
Weekenders 8/10 2666 days 2.19 1%
campalm 10/10 2666 days 2.31 1%
Tigermoth 10/10 2666 days 2.31 1%
kerrie77 10/10 2697 days 2.26 1%
Vucich 9/10 2697 days 2.26 1%
mcarduph 10/10 2697 days 2.26 1%
hotpeppers 9/10 2697 days 2.26 1%
Campsalot 5/10 2728 days 1.79 0%
GaryU 9/10 2728 days 2.2 1%
Travellers 9/10 2728 days 2.2 1%
schooldays 10/10 2728 days 2.2 1%
TheRicesNZ 10/10 2728 days 2.2 1%
jg1 10/10 2728 days 2.2 1%
john peraua 10/10 2759 days 2.15 1%
hoppinghog 10/10 2788 days 2.1 1%
RevRog 10/10 2819 days 2.05 1%
MOhlson 10/10 2819 days 2.05 1%
Vince 10/10 2850 days 1.99 1%
debmuzz 9/10 3184 days 1.42 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whangateau Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Whangateau Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Whangateau Holiday Park experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.