Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount John via Lakeshore.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mount John via Lakeshore

Valid Reviews

51 Valid Reviews

The Mount John via Lakeshore experience has a total of 51 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 51 valid reviews:

Rating Count Percentage
10/10 17
33%
9/10 19
37%
8/10 9
18%
7/10 5
10%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.02% Average

The raw data average (mean) for all the Mount John via Lakeshore valid reviews is 89.02% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 51 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 13
29%
9/10 18
40%
8/10 9
20%
7/10 5
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.67% Average

The raw data average (mean) for all the Mount John via Lakeshore face-to-face reviews is 88.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Susanne 10/10 978 days 100%
Liz 9/10 1223 days 65%
Mike Fricker 10/10 1374 days 61%
Fredrik Lundberg 10/10 1964 days 44%
Anthony Terry 7/10 2050 days 37%
Nolwen 7/10 2064 days 37%
Jill Grange 8/10 2066 days 39%
Coralie Dhenin 8/10 2290 days 33%
Jean-Pierre Guillon 9/10 2292 days 34%
Marie 10/10 2306 days 34%
Michael L 9/10 2310 days 34%
Celine 9/10 2310 days 34%
Lucy Mulvin 9/10 2313 days 34%
Ivan Dupont 8/10 2359 days 31%
Jeroen Suijlang 8/10 3022 days 13%
Julian Kuemme 8/10 3024 days 13%
Mandy Reich 8/10 3025 days 13%
Mark 9/10 3031 days 13%
Eva-Maria Krueger 10/10 3049 days 13%
Anne and Steve Bartlett 9/10 3100 days 11%
Jesse Farrell 9/10 3117 days 11%
Orla Hughes 9/10 3117 days 11%
Friederike 7/10 3398 days 2%
Bettina Fluhrer 10/10 3399 days 3%
Marie 7/10 3399 days 2%
Stientje van den Heuvel 9/10 3400 days 3%
Toomas Viilus 10/10 3410 days 3%
Maarja 10/10 3410 days 3%
Chantal Mortel 8/10 3419 days 2%
Jeanne Moustier 10/10 3455 days 1%
Abby Rushmer 10/10 3503 days 0%
Barbara Berkhout 9/10 3764 days 10%
Jill Homewood 10/10 3772 days 10%
Daniel Patricia 8/10 3782 days 10%
Marion Hassink 9/10 3785 days 10%
Melanie Mathiak 10/10 3791 days 10%
Chris Marsh 10/10 3805 days 10%
Mike1952 10/10 3808 days 10%
bryfrance 10/10 4135 days 10%
Kornelia Kirf 10/10 4135 days 10%
Jim & Rebecca 9/10 4137 days 10%
Lauren Pestell 9/10 4152 days 10%
Jennie McIver 9/10 4160 days 10%
Doris Neuber 9/10 4172 days 10%
Cuz da Maori 6/10 4265 days 8%
Kaddi & Grego 7/10 4511 days 9%
Rolf X 9/10 4520 days 10%
Ian E 9/10 4534 days 10%
marianneb 10/10 4844 days 10%
ChrisD 8/10 4860 days 10%
Peter Bowen-Simpkins 9/10 4864 days 10%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount John via Lakeshore does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.