Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount John via Lakeshore.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mount John via Lakeshore

Valid Reviews

50 Valid Reviews

The Mount John via Lakeshore experience has a total of 50 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 16
32%
9/10 19
38%
8/10 9
18%
7/10 5
10%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.80% Average

The raw data average (mean) for all the Mount John via Lakeshore valid reviews is 88.80% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 50 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 13
29%
9/10 18
40%
8/10 9
20%
7/10 5
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.67% Average

The raw data average (mean) for all the Mount John via Lakeshore face-to-face reviews is 88.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Liz 9/10 139 days 96.94 100%
Mike Fricker 10/10 290 days 86.67 89%
Fredrik Lundberg 10/10 880 days true 14.79 14%
Anthony Terry 7/10 966 days true 9.16 8%
Nolwen 7/10 980 days true 8.51 7%
Jill Grange 8/10 982 days true 8.43 7%
Coralie Dhenin 8/10 1206 days true 5.82 4%
Jean-Pierre Guillon 9/10 1208 days true 5.81 4%
Marie 10/10 1222 days true 5.79 4%
Michael L 9/10 1226 days true 5.78 4%
Celine 9/10 1226 days true 5.78 4%
Lucy Mulvin 9/10 1229 days true 5.78 4%
Ivan Dupont 8/10 1275 days true 5.7 4%
Jeroen Suijlang 8/10 1938 days true 4.61 3%
Julian Kuemme 8/10 1940 days true 4.61 3%
Mandy Reich 8/10 1941 days true 4.61 3%
Mark 9/10 1947 days true 4.6 3%
Eva-Maria Krueger 10/10 1965 days 3.81 2%
Anne and Steve Bartlett 9/10 2016 days true 4.49 3%
Jesse Farrell 9/10 2033 days true 4.46 3%
Orla Hughes 9/10 2033 days true 4.46 3%
Friederike 7/10 2314 days true 4.0 3%
Bettina Fluhrer 10/10 2315 days true 3.99 3%
Marie 7/10 2315 days true 3.99 3%
Stientje van den Heuvel 9/10 2316 days true 3.99 3%
Toomas Viilus 10/10 2326 days true 3.98 3%
Maarja 10/10 2326 days true 3.98 3%
Chantal Mortel 8/10 2335 days true 3.96 2%
Jeanne Moustier 10/10 2371 days true 3.9 2%
Abby Rushmer 10/10 2419 days true 3.82 2%
Barbara Berkhout 9/10 2680 days true 3.39 2%
Jill Homewood 10/10 2688 days true 3.38 2%
Daniel Patricia 8/10 2698 days true 3.36 2%
Marion Hassink 9/10 2701 days true 3.36 2%
Melanie Mathiak 10/10 2707 days true 3.35 2%
Chris Marsh 10/10 2721 days true 3.33 2%
Mike1952 10/10 2724 days 2.77 1%
bryfrance 10/10 3051 days true 2.78 1%
Kornelia Kirf 10/10 3051 days true 2.78 1%
Jim & Rebecca 9/10 3053 days true 2.78 1%
Lauren Pestell 9/10 3068 days true 2.76 1%
Jennie McIver 9/10 3076 days true 2.74 1%
Doris Neuber 9/10 3088 days true 2.72 1%
Cuz da Maori 6/10 3181 days 2.14 1%
Kaddi & Grego 7/10 3427 days true 2.17 1%
Rolf X 9/10 3436 days true 2.15 1%
Ian E 9/10 3450 days true 2.13 1%
marianneb 10/10 3760 days true 1.62 0%
ChrisD 8/10 3776 days true 1.59 0%
Peter Bowen-Simpkins 9/10 3780 days true 1.59 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount John via Lakeshore does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch