Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount John via Lakeshore.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mount John via Lakeshore

Valid Reviews

49 Valid Reviews

The Mount John via Lakeshore experience has a total of 49 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 49 valid reviews:

Rating Count Percentage
10/10 16
33%
9/10 18
37%
8/10 9
18%
7/10 5
10%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.78% Average

The raw data average (mean) for all the Mount John via Lakeshore valid reviews is 88.78% and is based on 49 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 49 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 13
29%
9/10 18
40%
8/10 9
20%
7/10 5
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.67% Average

The raw data average (mean) for all the Mount John via Lakeshore face-to-face reviews is 88.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 112 days 98.01 100%
Fredrik Lundberg 10/10 702 days true 35.37 35%
Anthony Terry 7/10 788 days true 23.92 23%
Nolwen 7/10 802 days true 22.32 21%
Jill Grange 8/10 804 days true 22.1 21%
Coralie Dhenin 8/10 1028 days true 6.85 5%
Jean-Pierre Guillon 9/10 1030 days true 6.8 5%
Marie 10/10 1044 days true 6.49 5%
Michael L 9/10 1048 days true 6.42 5%
Celine 9/10 1048 days true 6.42 5%
Lucy Mulvin 9/10 1051 days true 6.37 5%
Ivan Dupont 8/10 1097 days true 6.0 4%
Jeroen Suijlang 8/10 1760 days true 4.91 3%
Julian Kuemme 8/10 1762 days true 4.9 3%
Mandy Reich 8/10 1763 days true 4.9 3%
Mark 9/10 1769 days true 4.89 3%
Eva-Maria Krueger 10/10 1787 days 4.05 2%
Anne and Steve Bartlett 9/10 1838 days true 4.78 3%
Jesse Farrell 9/10 1855 days true 4.75 3%
Orla Hughes 9/10 1855 days true 4.75 3%
Friederike 7/10 2136 days true 4.29 3%
Bettina Fluhrer 10/10 2137 days true 4.29 3%
Marie 7/10 2137 days true 4.29 3%
Stientje van den Heuvel 9/10 2138 days true 4.29 3%
Toomas Viilus 10/10 2148 days true 4.27 2%
Maarja 10/10 2148 days true 4.27 2%
Chantal Mortel 8/10 2157 days true 4.25 2%
Jeanne Moustier 10/10 2193 days true 4.2 2%
Abby Rushmer 10/10 2241 days true 4.12 2%
Barbara Berkhout 9/10 2502 days true 3.69 2%
Jill Homewood 10/10 2510 days true 3.67 2%
Daniel Patricia 8/10 2520 days true 3.66 2%
Marion Hassink 9/10 2523 days true 3.65 2%
Melanie Mathiak 10/10 2529 days true 3.64 2%
Chris Marsh 10/10 2543 days true 3.62 2%
Mike1952 10/10 2546 days 3.01 1%
bryfrance 10/10 2873 days true 3.08 1%
Kornelia Kirf 10/10 2873 days true 3.08 1%
Jim & Rebecca 9/10 2875 days true 3.07 1%
Lauren Pestell 9/10 2890 days true 3.05 1%
Jennie McIver 9/10 2898 days true 3.04 1%
Doris Neuber 9/10 2910 days true 3.02 1%
Cuz da Maori 6/10 3003 days 2.39 1%
Kaddi & Grego 7/10 3249 days true 2.46 1%
Rolf X 9/10 3258 days true 2.44 1%
Ian E 9/10 3272 days true 2.42 1%
marianneb 10/10 3582 days true 1.91 0%
ChrisD 8/10 3598 days true 1.89 0%
Peter Bowen-Simpkins 9/10 3602 days true 1.88 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount John via Lakeshore does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.