Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia Top 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Paihia Top 10 Holiday Park

Valid Reviews

79 Valid Reviews

The Paihia Top 10 Holiday Park experience has a total of 79 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 20
25%
9/10 24
30%
8/10 22
28%
7/10 9
11%
6/10 1
1%
5/10 2
3%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

85.19% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park valid reviews is 85.19% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 9
30%
9/10 7
23%
8/10 9
30%
7/10 5
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Maree 9/10 39 days 99.76 100%
Ian & Wendy 10/10 131 days 97.28 98%
Alex Tikonoff 9/10 191 days 94.22 94%
Ancient Uncle 6/10 283 days 72.47 73%
D and I singh 10/10 375 days 77.72 78%
Kate 10/10 436 days 69.88 70%
Tam 5/10 497 days 49.3 49%
Snips 9/10 587 days 45.89 46%
Regina 8/10 587 days 43.6 44%
Keilani 10/10 648 days 36.66 37%
ian kennedy 9/10 648 days 36.66 37%
Daphne H 9/10 678 days 32.55 33%
Caity 10/10 770 days 21.74 22%
Juliane 8/10 801 days 17.76 18%
Emma Medina 10/10 887 days 11.86 12%
Jim Bass 9/10 890 days 11.66 12%
Joe Trigg 9/10 976 days 7.24 7%
Paul Smith 7/10 1255 days 4.27 4%
James Braithwaite 9/10 1262 days 4.67 5%
Saskia Ruttor 9/10 1346 days 4.51 5%
Mark Johnston 9/10 1357 days 4.49 4%
Stephanie Oliver 7/10 1456 days 3.91 4%
Jude and Chris 10/10 1538 days 4.13 4%
Justyna Blajerska 5/10 1568 days 3.3 3%
Sharon 9/10 1573 days 4.06 4%
Casa Tone 9/10 1578 days 4.05 4%
Julia Clearwater 10/10 1635 days 3.94 4%
Heather Peart 10/10 1652 days 3.91 4%
Sally Young 10/10 1683 days 3.85 4%
Norbert Dekker Kleijn 8/10 1713 days 3.6 4%
Denelle Coutts 10/10 1763 days 3.69 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1774 days 3.49 3%
J V Henare 7/10 1863 days 3.18 3%
Gregory Agnoux 9/10 1895 days 3.43 3%
Matt Betts 8/10 1902 days 3.25 3%
Colin Petherbridge 8/10 1953 days 3.15 3%
Dani Bummler 2/10 2010 days 2.41 2%
Mike Fricker 8/10 2262 days 2.58 3%
Dusty Miller 9/10 2292 days 2.66 3%
Simon Mehlmann 9/10 2300 days true 2.64 3%
Andrew Luke 9/10 2337 days true 2.57 3%
Jade Fleming 7/10 2443 days 2.15 2%
David Wood 9/10 2474 days 2.3 2%
Shantell Hunter 8/10 2566 days 2.02 2%
Eddie 8/10 2657 days 1.85 2%
Schuster 10/10 2701 days true 1.86 2%
Steven Wood 8/10 2747 days 1.68 2%
Hans 10/10 2768 days true 1.73 2%
Claudia Mueller 9/10 2783 days true 1.7 2%
Lotte Uneken 10/10 2790 days true 1.68 2%
Helmut Schmid 7/10 3047 days true 1.07 1%
Hanna_Malte 9/10 3053 days 1.17 1%
Romla 7/10 3060 days true 1.05 1%
Ronald Veldman 7/10 3060 days true 1.05 1%
Susie Christensen 9/10 3068 days true 1.14 1%
Ralph & Marloes Meyers 8/10 3387 days true 0.49 0%
Chris Ashton 8/10 3413 days true 0.44 0%
Roman & Esther 10/10 3416 days true 0.46 0%
Shirley 9/10 3417 days true 0.46 0%
Berger 8/10 3423 days true 0.42 0%
Chris White 7/10 3426 days true 0.4 0%
Peter & Margo Boullin 10/10 3427 days true 0.44 0%
Bolt 8/10 3438 days true 0.39 0%
Simon Vallis 9/10 3438 days true 0.41 0%
Andrew Hammond 8/10 3570 days 0.15 0%
nosey 8/10 3570 days 0.15 0%
Bob Lenihan 10/10 3770 days true 0.0 0%
Alan & Lorna 8/10 3777 days true 0.0 0%
John N 8/10 3778 days true 0.0 0%
Ivo Braakhuis 8/10 3792 days true 0.0 0%
Regina Giger 10/10 3809 days true 0.0 0%
Nick 8/10 3811 days true 0.0 0%
Taya Cross 9/10 3812 days 0.0 0%
EA Anders 9/10 3829 days true 0.0 0%
Werner Swiss 10/10 3834 days true 0.0 0%
Dawn Campbell 8/10 3843 days 0.0 0%
deanlaw 10/10 3857 days true 0.0 0%
dirkdev 8/10 3878 days true 0.0 0%
Ulyate 7/10 3885 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.21% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Paihia Top 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Paihia Top 10 Holiday Park experience has been adjusted for 21 days. Adjustments are according to the following table.

Days Adjustment
18 -0.18%
19 -0.19%
20 -0.20%
21 -0.21%
22 -0.22%
23 -0.23%
24 -0.24%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.