Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia Top 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Paihia Top 10 Holiday Park

Valid Reviews

84 Valid Reviews

The Paihia Top 10 Holiday Park experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 23
27%
9/10 25
30%
8/10 22
26%
7/10 10
12%
6/10 1
1%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

85.60% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park valid reviews is 85.60% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 9
30%
9/10 7
23%
8/10 9
30%
7/10 5
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.45%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jenna 10/10 30 days 100%
Dan 10/10 30 days 100%
Marg Dale 7/10 30 days 91%
Kerry 10/10 121 days 98%
Chris Harding 9/10 152 days 96%
Maree 9/10 425 days 71%
Ian & Wendy 10/10 517 days 58%
Alex Tikonoff 9/10 577 days 47%
Ancient Uncle 6/10 669 days 28%
D and I singh 10/10 761 days 22%
Kate 10/10 822 days 17%
Tam 5/10 883 days 10%
Snips 9/10 973 days 7%
Regina 8/10 973 days 7%
Keilani 10/10 1034 days 5%
ian kennedy 9/10 1034 days 5%
Daphne H 9/10 1064 days 5%
Caity 10/10 1156 days 5%
Juliane 8/10 1187 days 4%
Emma Medina 10/10 1273 days 4%
Jim Bass 9/10 1276 days 4%
Joe Trigg 9/10 1362 days 4%
Paul Smith 7/10 1641 days 3%
James Braithwaite 9/10 1648 days 4%
Saskia Ruttor 9/10 1732 days 3%
Mark Johnston 9/10 1743 days 3%
Stephanie Oliver 7/10 1842 days 3%
Jude and Chris 10/10 1924 days 3%
Justyna Blajerska 5/10 1954 days 2%
Sharon 9/10 1959 days 3%
Casa Tone 9/10 1964 days 3%
Julia Clearwater 10/10 2021 days 3%
Heather Peart 10/10 2037 days 3%
Sally Young 10/10 2068 days 3%
Norbert Dekker Kleijn 8/10 2099 days 3%
Denelle Coutts 10/10 2149 days 3%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 2159 days 2%
J V Henare 7/10 2249 days 2%
Gregory Agnoux 9/10 2281 days 2%
Matt Betts 8/10 2288 days 2%
Colin Petherbridge 8/10 2339 days 2%
Dani Bummler 2/10 2396 days 1%
Mike Fricker 8/10 2648 days 2%
Dusty Miller 9/10 2678 days 2%
Simon Mehlmann 9/10 2686 days 1%
Andrew Luke 9/10 2723 days 1%
Jade Fleming 7/10 2829 days 1%
David Wood 9/10 2860 days 1%
Shantell Hunter 8/10 2952 days 1%
Eddie 8/10 3043 days 1%
Schuster 10/10 3087 days 1%
Steven Wood 8/10 3133 days 1%
Hans 10/10 3154 days 1%
Claudia Mueller 9/10 3169 days 0%
Lotte Uneken 10/10 3176 days 0%
Helmut Schmid 7/10 3433 days 0%
Hanna_Malte 9/10 3439 days 0%
Romla 7/10 3446 days 0%
Ronald Veldman 7/10 3446 days 0%
Susie Christensen 9/10 3454 days 0%
Ralph & Marloes Meyers 8/10 3773 days 0%
Chris Ashton 8/10 3799 days 0%
Roman & Esther 10/10 3802 days 1%
Shirley 9/10 3803 days 1%
Berger 8/10 3809 days 0%
Chris White 7/10 3812 days 0%
Peter & Margo Boullin 10/10 3813 days 1%
Bolt 8/10 3824 days 0%
Simon Vallis 9/10 3824 days 1%
Andrew Hammond 8/10 3956 days 1%
nosey 8/10 3956 days 1%
Bob Lenihan 10/10 4156 days 1%
Alan & Lorna 8/10 4163 days 0%
John N 8/10 4164 days 0%
Ivo Braakhuis 8/10 4178 days 0%
Regina Giger 10/10 4195 days 1%
Nick 8/10 4197 days 0%
Taya Cross 9/10 4198 days 1%
EA Anders 9/10 4215 days 1%
Werner Swiss 10/10 4220 days 1%
Dawn Campbell 8/10 4229 days 1%
deanlaw 10/10 4243 days 1%
dirkdev 8/10 4264 days 0%
Ulyate 7/10 4271 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Paihia Top 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Paihia Top 10 Holiday Park experience has been adjusted for 17 days. Adjustments are according to the following table.

Days Adjustment
14 -0.15%
15 -0.16%
16 -0.17%
17 -0.18%
18 -0.19%
19 -0.20%
20 -0.21%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.