Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Paihia Top 10 Holiday Park experience has a total of 79 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Paihia Top 10 Holiday Park valid reviews is 85.19% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
30 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 30 face-to-face reviews:
The raw data average (mean) for all the Paihia Top 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Ian & Wendy||10/10||327 days||91%|
|Alex Tikonoff||9/10||387 days||84%|
|Ancient Uncle||6/10||479 days||58%|
|D and I singh||10/10||571 days||53%|
|ian kennedy||9/10||844 days||16%|
|Daphne H||9/10||874 days||14%|
|Emma Medina||10/10||1083 days||5%|
|Jim Bass||9/10||1086 days||5%|
|Joe Trigg||9/10||1172 days||5%|
|Paul Smith||7/10||1451 days||4%|
|James Braithwaite||9/10||1458 days||5%|
|Saskia Ruttor||9/10||1542 days||4%|
|Mark Johnston||9/10||1553 days||4%|
|Stephanie Oliver||7/10||1652 days||4%|
|Jude and Chris||10/10||1734 days||4%|
|Justyna Blajerska||5/10||1764 days||3%|
|Casa Tone||9/10||1774 days||4%|
|Julia Clearwater||10/10||1831 days||4%|
|Heather Peart||10/10||1848 days||4%|
|Sally Young||10/10||1879 days||4%|
|Norbert Dekker Kleijn||8/10||1909 days||4%|
|Denelle Coutts||10/10||1959 days||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||8/10||1970 days||3%|
|J V Henare||7/10||2059 days||3%|
|Gregory Agnoux||9/10||2091 days||3%|
|Matt Betts||8/10||2098 days||3%|
|Colin Petherbridge||8/10||2149 days||3%|
|Dani Bummler||2/10||2206 days||2%|
|Mike Fricker||8/10||2458 days||2%|
|Dusty Miller||9/10||2488 days||2%|
|Simon Mehlmann||9/10||2496 days||2%|
|Andrew Luke||9/10||2533 days||2%|
|Jade Fleming||7/10||2639 days||2%|
|David Wood||9/10||2670 days||2%|
|Shantell Hunter||8/10||2762 days||2%|
|Steven Wood||8/10||2943 days||1%|
|Claudia Mueller||9/10||2979 days||1%|
|Lotte Uneken||10/10||2986 days||1%|
|Helmut Schmid||7/10||3243 days||1%|
|Ronald Veldman||7/10||3256 days||1%|
|Susie Christensen||9/10||3264 days||1%|
|Ralph & Marloes Meyers||8/10||3583 days||0%|
|Chris Ashton||8/10||3609 days||0%|
|Roman & Esther||10/10||3612 days||0%|
|Chris White||7/10||3622 days||0%|
|Peter & Margo Boullin||10/10||3623 days||0%|
|Simon Vallis||9/10||3634 days||0%|
|Andrew Hammond||8/10||3766 days||1%|
|Bob Lenihan||10/10||3966 days||1%|
|Alan & Lorna||8/10||3973 days||1%|
|John N||8/10||3974 days||1%|
|Ivo Braakhuis||8/10||3988 days||1%|
|Regina Giger||10/10||4005 days||1%|
|Taya Cross||9/10||4008 days||1%|
|EA Anders||9/10||4025 days||1%|
|Werner Swiss||10/10||4030 days||1%|
|Dawn Campbell||8/10||4039 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Paihia Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Paihia Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.