Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia Top 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Paihia Top 10 Holiday Park

Valid Reviews

78 Valid Reviews

The Paihia Top 10 Holiday Park experience has a total of 78 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 78 valid reviews:

Rating Count Percentage
10/10 20
26%
9/10 23
29%
8/10 22
28%
7/10 9
12%
6/10 1
1%
5/10 2
3%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

85.13% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park valid reviews is 85.13% and is based on 78 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 78 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 9
30%
9/10 7
23%
8/10 9
30%
7/10 5
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.48%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ian & Wendy 10/10 28 days 99.88 100%
Alex Tikonoff 9/10 88 days 98.77 99%
Ancient Uncle 6/10 180 days 78.74 79%
D and I singh 10/10 272 days 88.28 88%
Kate 10/10 333 days 82.43 83%
Tam 5/10 394 days 61.07 61%
Snips 9/10 484 days 62.88 63%
Regina 8/10 484 days 59.74 60%
Keilani 10/10 545 days 52.93 53%
ian kennedy 9/10 545 days 52.93 53%
Daphne H 9/10 575 days 47.85 48%
Caity 10/10 667 days 34.03 34%
Juliane 8/10 698 days 28.48 29%
Emma Medina 10/10 784 days 20.33 20%
Jim Bass 9/10 787 days 20.03 20%
Joe Trigg 9/10 873 days 12.81 13%
Paul Smith 7/10 1152 days 4.45 4%
James Braithwaite 9/10 1159 days 4.87 5%
Saskia Ruttor 9/10 1243 days 4.71 5%
Mark Johnston 9/10 1254 days 4.69 5%
Stephanie Oliver 7/10 1353 days 4.09 4%
Jude and Chris 10/10 1435 days 4.33 4%
Justyna Blajerska 5/10 1465 days 3.46 3%
Sharon 9/10 1470 days 4.27 4%
Casa Tone 9/10 1475 days 4.26 4%
Julia Clearwater 10/10 1532 days 4.14 4%
Heather Peart 10/10 1548 days 4.11 4%
Sally Young 10/10 1579 days 4.05 4%
Norbert Dekker Kleijn 8/10 1610 days 3.79 4%
Denelle Coutts 10/10 1660 days 3.89 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1670 days 3.68 4%
J V Henare 7/10 1760 days 3.37 3%
Gregory Agnoux 9/10 1792 days 3.64 4%
Matt Betts 8/10 1799 days 3.44 3%
Colin Petherbridge 8/10 1850 days 3.35 3%
Dani Bummler 2/10 1907 days 2.56 3%
Mike Fricker 8/10 2159 days 2.77 3%
Dusty Miller 9/10 2189 days 2.86 3%
Simon Mehlmann 9/10 2197 days true 2.84 3%
Andrew Luke 9/10 2234 days true 2.77 3%
Jade Fleming 7/10 2340 days 2.33 2%
David Wood 9/10 2371 days 2.5 3%
Shantell Hunter 8/10 2463 days 2.21 2%
Eddie 8/10 2554 days 2.04 2%
Schuster 10/10 2598 days true 2.06 2%
Steven Wood 8/10 2644 days 1.87 2%
Hans 10/10 2665 days true 1.93 2%
Claudia Mueller 9/10 2680 days true 1.9 2%
Lotte Uneken 10/10 2687 days true 1.88 2%
Helmut Schmid 7/10 2944 days true 1.26 1%
Hanna_Malte 9/10 2950 days 1.37 1%
Romla 7/10 2957 days true 1.23 1%
Ronald Veldman 7/10 2957 days true 1.23 1%
Susie Christensen 9/10 2965 days true 1.34 1%
Ralph & Marloes Meyers 8/10 3284 days true 0.68 1%
Chris Ashton 8/10 3310 days true 0.63 1%
Roman & Esther 10/10 3313 days true 0.66 1%
Shirley 9/10 3314 days true 0.66 1%
Berger 8/10 3320 days true 0.61 1%
Chris White 7/10 3323 days true 0.58 1%
Peter & Margo Boullin 10/10 3324 days true 0.64 1%
Bolt 8/10 3335 days true 0.59 1%
Simon Vallis 9/10 3335 days true 0.62 1%
Andrew Hammond 8/10 3467 days 0.34 0%
nosey 8/10 3467 days 0.34 0%
Bob Lenihan 10/10 3667 days true 0.0 0%
Alan & Lorna 8/10 3674 days true 0.0 0%
John N 8/10 3675 days true 0.0 0%
Ivo Braakhuis 8/10 3689 days true 0.0 0%
Regina Giger 10/10 3706 days true 0.0 0%
Nick 8/10 3708 days true 0.0 0%
Taya Cross 9/10 3709 days 0.0 0%
EA Anders 9/10 3726 days true 0.0 0%
Werner Swiss 10/10 3731 days true 0.0 0%
Dawn Campbell 8/10 3740 days 0.0 0%
deanlaw 10/10 3754 days true 0.0 0%
dirkdev 8/10 3775 days true 0.0 0%
Ulyate 7/10 3782 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.22% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Paihia Top 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Paihia Top 10 Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.

Days Adjustment
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%
12 -0.24%
13 -0.26%
14 -0.28%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.