Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia Top 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Paihia Top 10 Holiday Park

Valid Reviews

81 Valid Reviews

The Paihia Top 10 Holiday Park experience has a total of 81 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 81 valid reviews:

Rating Count Percentage
10/10 21
26%
9/10 25
31%
8/10 22
27%
7/10 9
11%
6/10 1
1%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

85.43% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park valid reviews is 85.43% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 81 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 9
30%
9/10 7
23%
8/10 9
30%
7/10 5
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Paihia Top 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kerry 10/10 35 days 100%
Chris Harding 9/10 66 days 100%
Maree 9/10 339 days 82%
Ian & Wendy 10/10 431 days 71%
Alex Tikonoff 9/10 491 days 62%
Ancient Uncle 6/10 583 days 38%
D and I singh 10/10 675 days 33%
Kate 10/10 736 days 25%
Tam 5/10 797 days 15%
Snips 9/10 887 days 11%
Regina 8/10 887 days 11%
Keilani 10/10 948 days 8%
ian kennedy 9/10 948 days 8%
Daphne H 9/10 978 days 7%
Caity 10/10 1070 days 5%
Juliane 8/10 1101 days 4%
Emma Medina 10/10 1187 days 4%
Jim Bass 9/10 1190 days 4%
Joe Trigg 9/10 1276 days 4%
Paul Smith 7/10 1555 days 3%
James Braithwaite 9/10 1562 days 4%
Saskia Ruttor 9/10 1646 days 3%
Mark Johnston 9/10 1657 days 3%
Stephanie Oliver 7/10 1756 days 3%
Jude and Chris 10/10 1838 days 3%
Justyna Blajerska 5/10 1868 days 2%
Sharon 9/10 1873 days 3%
Casa Tone 9/10 1878 days 3%
Julia Clearwater 10/10 1935 days 3%
Heather Peart 10/10 1952 days 3%
Sally Young 10/10 1983 days 3%
Norbert Dekker Kleijn 8/10 2013 days 3%
Denelle Coutts 10/10 2063 days 3%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 2074 days 2%
J V Henare 7/10 2163 days 2%
Gregory Agnoux 9/10 2195 days 2%
Matt Betts 8/10 2202 days 2%
Colin Petherbridge 8/10 2253 days 2%
Dani Bummler 2/10 2310 days 1%
Mike Fricker 8/10 2562 days 2%
Dusty Miller 9/10 2592 days 2%
Simon Mehlmann 9/10 2600 days 1%
Andrew Luke 9/10 2637 days 1%
Jade Fleming 7/10 2743 days 1%
David Wood 9/10 2774 days 1%
Shantell Hunter 8/10 2866 days 1%
Eddie 8/10 2957 days 1%
Schuster 10/10 3001 days 1%
Steven Wood 8/10 3047 days 1%
Hans 10/10 3068 days 1%
Claudia Mueller 9/10 3083 days 0%
Lotte Uneken 10/10 3090 days 0%
Helmut Schmid 7/10 3347 days 0%
Hanna_Malte 9/10 3353 days 0%
Romla 7/10 3360 days 0%
Ronald Veldman 7/10 3360 days 0%
Susie Christensen 9/10 3368 days 0%
Ralph & Marloes Meyers 8/10 3687 days 0%
Chris Ashton 8/10 3713 days 0%
Roman & Esther 10/10 3716 days 0%
Shirley 9/10 3717 days 0%
Berger 8/10 3723 days 0%
Chris White 7/10 3726 days 0%
Peter & Margo Boullin 10/10 3727 days 0%
Bolt 8/10 3738 days 0%
Simon Vallis 9/10 3738 days 0%
Andrew Hammond 8/10 3870 days 0%
nosey 8/10 3870 days 0%
Bob Lenihan 10/10 4070 days 0%
Alan & Lorna 8/10 4077 days 0%
John N 8/10 4078 days 0%
Ivo Braakhuis 8/10 4092 days 0%
Regina Giger 10/10 4109 days 0%
Nick 8/10 4111 days 0%
Taya Cross 9/10 4112 days 0%
EA Anders 9/10 4129 days 0%
Werner Swiss 10/10 4134 days 0%
Dawn Campbell 8/10 4143 days 0%
deanlaw 10/10 4157 days 0%
dirkdev 8/10 4178 days 0%
Ulyate 7/10 4185 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.41% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 82 days. However the Paihia Top 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Paihia Top 10 Holiday Park experience has been adjusted for 27 days. Adjustments are according to the following table.

Days Adjustment
24 -0.36%
25 -0.38%
26 -0.39%
27 -0.41%
28 -0.42%
29 -0.44%
30 -0.45%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.