Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
179 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 179 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
15% |
| 9/10 | 33 |
|
18% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.65% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.65% and is based on 179 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 179 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rozemarijn van der Veen | 10/10 | 102 days | 100% |
| Jane | 9/10 | 923 days | 51% |
| Amy Lord | 10/10 | 3059 days | 2% |
| Chloe B | 8/10 | 3082 days | 2% |
| Richard | 10/10 | 3138 days | 2% |
| Anis Quentin | 9/10 | 3147 days | 2% |
| Dorthe Soeholm | 9/10 | 3419 days | 2% |
| Theerada Wongkaew | 10/10 | 3458 days | 1% |
| Joonas Lehtomaki | 9/10 | 3463 days | 1% |
| Jonathan Verschuuren | 8/10 | 3464 days | 1% |
| Laura David | 9/10 | 3466 days | 1% |
| Michael | 10/10 | 3467 days | 1% |
| Anne | 8/10 | 3467 days | 1% |
| Heyuuiutha Lokithas | 7/10 | 3469 days | 1% |
| Philip Sheridan | 7/10 | 3475 days | 1% |
| Sandra Reynders | 8/10 | 3476 days | 1% |
| Colin George | 10/10 | 3477 days | 1% |
| Alexandra Luerner | 10/10 | 3479 days | 1% |
| Frank Bien | 10/10 | 3479 days | 1% |
| Felicity Ford | 7/10 | 3480 days | 1% |
| Louis Nilsson | 10/10 | 3485 days | 1% |
| Gilbert Baptiste | 6/10 | 3485 days | 1% |
| Emilie Bavard | 6/10 | 3485 days | 1% |
| Barbara | 10/10 | 3494 days | 1% |
| Paul Tysoe | 8/10 | 3502 days | 1% |
| Jessica Nasstrom | 6/10 | 3508 days | 1% |
| ben carroll | 10/10 | 3508 days | 1% |
| Eveline | 8/10 | 3518 days | 1% |
| Henry Ang | 7/10 | 3569 days | 1% |
| Michelle Smit | 9/10 | 3631 days | 1% |
| Gesa Roemer | 4/10 | 3730 days | 0% |
| Gerbrand Smidt | 9/10 | 3737 days | 1% |
| Silvia | 5/10 | 3740 days | 1% |
| Jennifer Nguyen | 8/10 | 3748 days | 1% |
| Robin Stamm | 8/10 | 3748 days | 1% |
| Jonathan Foskett | 6/10 | 3749 days | 1% |
| Clara Guinard | 7/10 | 3751 days | 1% |
| Hannes | 9/10 | 3752 days | 1% |
| John and Jan | 9/10 | 3756 days | 1% |
| Adrienne Hoet | 6/10 | 3757 days | 1% |
| Benoit Leclerc | 7/10 | 3769 days | 1% |
| Raul Ellermann | 6/10 | 3774 days | 1% |
| Catharina Cuntz | 6/10 | 3789 days | 1% |
| Klaas Huis | 8/10 | 3790 days | 1% |
| Maxima Buisan | 7/10 | 3795 days | 1% |
| Niels Hoogendooen | 6/10 | 3797 days | 1% |
| Martina | 9/10 | 3804 days | 1% |
| Martin Bakker | 9/10 | 3832 days | 1% |
| Elisabeth Ringswandl | 9/10 | 4108 days | 0% |
| Thomas Haslbeck | 8/10 | 4108 days | 0% |
| Miriam Burchartz | 10/10 | 4109 days | 0% |
| Leonie Jennings | 9/10 | 4153 days | 0% |
| Trevor Wichman | 8/10 | 4153 days | 0% |
| Sibylle and Nadine | 9/10 | 4201 days | 0% |
| Anne Courtenay | 8/10 | 4492 days | 1% |
| Friederike Kranzin | 10/10 | 4492 days | 1% |
| Amanda | 9/10 | 4495 days | 1% |
| Derek | 8/10 | 4495 days | 1% |
| Juliane | 10/10 | 4497 days | 1% |
| Hannah | 8/10 | 4497 days | 1% |
| Dan Lawson | 10/10 | 4525 days | 1% |
| Henry Thiel | 3/10 | 4525 days | 0% |
| Sina Sacranie | 10/10 | 4525 days | 1% |
| Julia Bonisch | 8/10 | 4528 days | 1% |
| Rupert | 9/10 | 4539 days | 1% |
| Dupont | 7/10 | 4856 days | 1% |
| David Lee | 8/10 | 4862 days | 1% |
| Henrik Steinruecken | 6/10 | 4922 days | 1% |
| Wenmechers | 8/10 | 4930 days | 1% |
| Martin Thomas | 9/10 | 4932 days | 1% |
| Paul Lawrence | 8/10 | 4938 days | 1% |
| Gary Brooks | 8/10 | 4940 days | 1% |
| Marian | 7/10 | 4942 days | 1% |
| Adam Hassan | 9/10 | 4945 days | 1% |
| Gerard van de Ven | 9/10 | 4945 days | 1% |
| Lutz Huuemorder | 8/10 | 4946 days | 1% |
| Julie Lamart | 9/10 | 4949 days | 1% |
| Shannon Taylor | 7/10 | 4949 days | 1% |
| Kerstin | 8/10 | 4955 days | 1% |
| Denny | 10/10 | 5062 days | 1% |
| Petr Stepanek | 10/10 | 5207 days | 1% |
| Sebastian Hol | 5/10 | 5211 days | 0% |
| Jochem Snyders | 9/10 | 5218 days | 1% |
| Vitek | 8/10 | 5219 days | 1% |
| Daniel | 7/10 | 5219 days | 1% |
| Carolin Haas | 5/10 | 5225 days | 0% |
| Pierre Boulanger | 9/10 | 5227 days | 1% |
| Dave Simpson | 7/10 | 5229 days | 1% |
| Monica | 10/10 | 5230 days | 1% |
| Mags Adams | 9/10 | 5230 days | 1% |
| Hardy | 10/10 | 5230 days | 1% |
| Nelly & Lisa | 8/10 | 5231 days | 1% |
| Lepied | 7/10 | 5231 days | 1% |
| Graeme E | 9/10 | 5235 days | 1% |
| Colin Philpott | 9/10 | 5237 days | 1% |
| Kim Thorsted | 7/10 | 5238 days | 1% |
| R Laurysen | 7/10 | 5241 days | 1% |
| Corv V D Hof | 8/10 | 5241 days | 1% |
| Anika | 7/10 | 5243 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5243 days | 1% |
| Remy van Heugten | 6/10 | 5243 days | 1% |
| Stefan Roehrbein | 8/10 | 5244 days | 1% |
| J Knol | 8/10 | 5270 days | 1% |
| Niels Daubjerg | 9/10 | 5307 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5309 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5316 days | 0% |
| David & Mary-Jane Ryder | 9/10 | 5318 days | 1% |
| Caroline | 8/10 | 5320 days | 1% |
| Erik Folkersen | 8/10 | 5320 days | 1% |
| Wolfgang Goggel | 10/10 | 5320 days | 1% |
| Leif Sorensen | 8/10 | 5320 days | 1% |
| Andy Lever | 8/10 | 5321 days | 1% |
| Rudy Witt | 7/10 | 5322 days | 1% |
| Matthys van den Heuuel | 7/10 | 5326 days | 1% |
| Robin van der Linden | 8/10 | 5532 days | 1% |
| Petra | 10/10 | 5544 days | 1% |
| Karin & Bastiaan | 8/10 | 5545 days | 1% |
| Kris Gijbels | 9/10 | 5559 days | 1% |
| Danielle | 6/10 | 5559 days | 1% |
| Nathalie | 3/10 | 5565 days | 0% |
| Nicola Thackray | 8/10 | 5568 days | 1% |
| Strieson | 7/10 | 5582 days | 1% |
| Ini & Cees | 7/10 | 5583 days | 1% |
| Peter | 7/10 | 5586 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5586 days | 1% |
| Angela | 9/10 | 5597 days | 1% |
| Eva Weichs | 7/10 | 5599 days | 1% |
| Nicole | 5/10 | 5600 days | 0% |
| Rossiter | 9/10 | 5602 days | 1% |
| Derek Woodward | 10/10 | 5603 days | 1% |
| Elinor Bell | 1/10 | 5604 days | 0% |
| Robin Schomburg | 10/10 | 5606 days | 1% |
| Katrin & Mark | 7/10 | 5609 days | 1% |
| Claudia | 8/10 | 5873 days | 1% |
| krisevelyn | 4/10 | 5885 days | 0% |
| Richard Spore | 9/10 | 5933 days | 1% |
| Mike Peirce | 8/10 | 5940 days | 1% |
| Venot | 8/10 | 5949 days | 1% |
| Christen Hans | 4/10 | 5960 days | 0% |
| Jamie Hallifax | 8/10 | 5965 days | 1% |
| Emily Walters | 8/10 | 5972 days | 1% |
| Ines Diana | 5/10 | 5973 days | 0% |
| Wolfgang G | 10/10 | 5980 days | 1% |
| mariekef | 8/10 | 6020 days | 1% |
| selinab | 7/10 | 6029 days | 1% |
| Peter Essink | 7/10 | 6038 days | 1% |
| Karin Linder | 8/10 | 6040 days | 1% |
| Helen Pet | 8/10 | 6044 days | 1% |
| Richard Kesteleyn | 2/10 | 6044 days | 0% |
| Solveig Mosinski | 8/10 | 6048 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6059 days | 1% |
| Wim Put | 8/10 | 6062 days | 1% |
| eowyn2k | 3/10 | 6066 days | 0% |
| skorn | 7/10 | 6160 days | 1% |
| SSheil | 7/10 | 6268 days | 1% |
| UlaR | 10/10 | 6272 days | 1% |
| straw64 | 8/10 | 6280 days | 1% |
| dieteru | 8/10 | 6280 days | 1% |
| Sarah_rae | 8/10 | 6296 days | 1% |
| Gerd Hebbel | 6/10 | 6296 days | 1% |
| Mick | 7/10 | 6296 days | 1% |
| Jasmin | 9/10 | 6310 days | 1% |
| Stefau | 7/10 | 6310 days | 1% |
| MrHebbard | 6/10 | 6313 days | 1% |
| siemen | 2/10 | 6321 days | 0% |
| Van Dam | 7/10 | 6342 days | 1% |
| Gunhild | 8/10 | 6344 days | 1% |
| Oliver | 8/10 | 6344 days | 1% |
| Pavol | 8/10 | 6344 days | 1% |
| KTinga | 8/10 | 6351 days | 1% |
| Michael | 8/10 | 6360 days | 1% |
| Gerits | 7/10 | 6392 days | 1% |
| Sluijs | 7/10 | 6397 days | 1% |
| Inga | 6/10 | 6405 days | 1% |
| Nadia | 7/10 | 6413 days | 1% |
| Naomi Horton | 7/10 | 6673 days | 1% |
| Roger Repolusk | 7/10 | 6677 days | 1% |
| Lena1 | 7/10 | 6680 days | 1% |
| Vaclaf | 8/10 | 6691 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 113 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 96 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 93 | -1.06% |
| 94 | -1.07% |
| 95 | -1.08% |
| 96 | -1.09% |
| 97 | -1.11% |
| 98 | -1.12% |
| 99 | -1.13% |
| … | … |
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.