• Reviews 19

18 reviews with the most recent first, showing page 1 of 3.

Richard Abram's avatar

Richard Abram

Australia

Ranking: 1/10

*****BE CAREFUL*****
If you value your time or adventure in NZ ***** DONT GO NEAR THESE GUYS.****** They are incompetent, deceitful and negligent.
First I booked a van that I could sleep in. I checked twice verbally, & put it in my booking request, that the seats would fold down so I could sleep in the back. I told them I was over six foot tall. This was confirmed three times. It was confirmed by the boss - the seats fold down to become flat and smooth and you'll easily fit.
When I arrived, a car turned up with no sign so I wandered around for half hour looking for them. We then drove to domestic, back to international, back to domestic for 45 minutes looking for the other hirers, screaming our randomly to tourists "looking for quality car rentals?". I ended up doing the yelling as the two ladies were too timid and it was testing my patience. Almost funny if not so pathetic.
Then we got to the joint - they showed me a car with a boot of about a metres space. I asked "where do I sleep?" And Shalni sheepishly said "there. Sometimes small girls sleep there". This was my bed for a month. I kicked up such a fuss that she allowed me to choose another car but still had an awful uncomfortable month of sleeplessness, after making it so clear what I needed. I was told "yes the seats fold down, it is a flat smooth surface where u can sleep." Blatant lie - it was a bumpy ridged sloping surface of seats and buckles and edges.
Then when I returned the car, the terminal 'conveniently' rejected the return of my bond, as they had reached their daily limit. I was promised an eft the next day. I chased it for two months, was promised it repeatedly and was even told twice that it had been transferred! It was never done. I eventually had to go to my bank which had to pursued it as a fraudulent/disputed transaction.
YOU MAY THINK YOU'RE SAVING MONEY WITH THEIR RIDE...BUT ACTUALLY, YOU ARE BEING TAKEN FOR A RIDE ****BEWARE***

Reviewed 4 days ago and experienced in March 2017

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Patrick POUCHART's avatar

Patrick POUCHART

France

Ranking: 10/10

Very good experience with Quality Car Rentals
I rent a Mazda Demio for 3 weeks
very good price : 18 euros a day insurance included
very friendly staff

Reviewed about 1 month ago and experienced in February 2017

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Nicole's avatar

Nicole

Canada

Ranking: 7/10

In decent shape, no problems so far, good off season rate.

Reviewed 11 months ago and experienced in March 2016

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

J C.'s avatar

J C.

Australia

Ranking: 1/10

This company is pathetic. I created a booking acknowledgement and received no contact about it. I emailed several times to both supplied email addresses as I wanted to go ahead with the booking and received nothing in reply. If they don't have a car available, the minimum you can do is let the customer know. After all of this, the other car that I was considering with another company was taken.. What a waste of my time. Just avoid this pathetic excuse for a company, they will only waste your time or money..

If I could give them a negative rating I would!

Reviewed over 1 year ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

tony howard's avatar

tony howard

United Kingdom

Ranking: 1/10

Quality? You must be joking. Poor customer service at pickup. Then found rear tyres were different sizes. 175 offside, 185 nearside. Illegal in NZ. 185s on the front. Got the OK to fix it at their tyre dealers. But they told the dealer to replace the correct 185 rear with a 175!! Cheap, yes. Worth it, no. The rest of our NZ trip was great.

Reviewed over 2 years ago and experienced in November 2014

Samuel Fluck's avatar

Samuel Fluck

Germany

Ranking: 10/10

we had a good Trip. we had no problems at all. we would recommend quality car rental to everyone.

Reviewed about 4 years ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!