This is an amazing place. Do not listen to the reviews from several years ago- they are no longer relevant. Since the renovation this is an up-market and authentic spa experience.
The spas are the best we have used in New Zealand, comparable to the Polynesian Spa in Rotorua.
Self-contained camping spaces are spacious enough, not entirely private but well worth it for the scenery and the pools.
The description for this place needs updating. Since the new owners took over a few years ago, the springs has become a bit of a resort with camp sites, lodges and cabins. We thought it was an awesome hidden gem. The hot pools are not huge but it was spacious enough when we were there and the scenery is very beautiful. There's also great saunas and a cold plunge pool. The restaurant was great too.
A bit overpriced (due to renovation works) and sandflies around the location and the views are gorgeous and the new rock pools are very well done! The interior is a bit out of date.
Jolanda van Houwelingen
The pools are really small and we did not enjoy the smell and all the people walking by.
Would have been perfect if it were not for the sandflies. All in all never experienced anything like it! IT IS A MUST.
Average hot pool experience, seemed expensive for only two 'hot' pools and a bathhouse. Didn't particularly like the algae in the water and the mens changing room wasn't clean - big pool of water(?) on the toilet floor. Friendly staff. Wouldn't go again.
Very good had a private pool. Very relaxing after driving a long way. Skin feels soft as well.
Small, little expensive, extraordinary (Japanese), sandflies.
A pretty place to visit but far to expensive for a family of five to swim there. $90 is way too much. Good coffee and excellent service in the cafe though.
Clean, basic but close to hot pools & nice grounds
between reefton and hanmer springs - typical japanese spa + pool. quiet location, very provate. good value, has restaurant/tea room and over night stay.
It was lovely, we like Black Algae. The staff were lovely, and the food was top class restaurant quality.
Very nice staff and nice natural pools. Great for a swim stop.
We also stayed overnight and think that the accommodation is expensive for what you get.
A bit run down. Friendly.
A beautiful venue, and a "different" hot springs experience, with the Japanese bathhouse adding a twist on NZ's usual thermal attractions
Great pools + visit. Friendly people.
Friendly, tidy, polite, lovely, very Japanese. Outdoor pools AUTHENTIC hot pools. Not chlorinated but real natural springs. Japanese bath house a lovely bonus.
Campsites?! Not really; no power, just a toilet in the bush (mind the sandflies). Rockpools are nice; makes something good.
A piece of Japan in the middle of New Zealand mountains. Friendly staff and very comfy outdoor hot pools. The best place to relax after a trek.
I agree with Thomas that winter is the best time to be here. Possibility of snow and less sandfly's - which can be a thorn in the side of any west coast thermal pool soak. The location is spectacular and much nicer than Hanmer Springs. The Japanese Bath house is worth a look as entry is included in the price. Service is often pretty average.
Water can be a bit black (depends on rain) but the natural location makes up for it. Winter prob best time to go - snow on the ground and no sandflys. Accom options OK but probably best as a stop on the way through. One of our favorites.
The bath house was very dirty. You get alot more value for money at Hanmer Springs.
O.K for an hour or so. Pools not filtered for the black lumps which stick to swimmers.