Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for PureTrails New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

PureTrails New Zealand

Valid Reviews

53 Valid Reviews

The PureTrails New Zealand experience has a total of 55 reviews. There are 53 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 53 valid reviews:

Rating Count Percentage
10/10 38
72%
9/10 15
28%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.17% Average

The raw data average (mean) for all the PureTrails New Zealand valid reviews is 97.17% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Gordon 10/10 166 days 95.63 100%
Alias Gertrude 10/10 501 days 60.23 63%
Jan 10/10 501 days 60.23 63%
helen mclean 10/10 532 days 55.15 57%
John Hayman 9/10 652 days 36.1 37%
wendy mesley 9/10 866 days 13.31 13%
Michelle 10/10 866 days 13.31 13%
Derwin Arnstead 10/10 956 days 8.06 8%
Anne Duncan 10/10 1321 days 4.56 4%
Nick Smith 9/10 1627 days 3.96 3%
Fiona 9/10 1627 days 3.96 3%
Dianne Kidd 10/10 1656 days 3.9 3%
David Darmanin 10/10 1656 days 3.9 3%
Sam 10/10 1687 days 3.84 3%
Julie B 10/10 1718 days 3.78 3%
Janelle Varlow 10/10 1748 days 3.72 3%
Helen Bryan 10/10 1962 days 3.3 3%
Geoff Bartlett 10/10 1993 days 3.24 3%
Diana Houtman 10/10 1993 days 3.24 3%
Mary Karl 10/10 1993 days 3.24 3%
fgiacoma 9/10 2021 days 3.19 2%
ross murray 10/10 2052 days 3.13 2%
Jane Geldenhuys 10/10 2083 days 3.07 2%
Ian Anderson 10/10 2083 days 3.07 2%
Ros Noone 9/10 2113 days 3.01 2%
Peter Hales 9/10 2327 days 2.59 2%
David Vinsen 10/10 2358 days 2.53 2%
Caroline Barber 9/10 2386 days 2.47 2%
Denise McMahon 9/10 2386 days 2.47 2%
cmh 10/10 2478 days 2.29 2%
John Marchment 10/10 2509 days 2.23 1%
Ian and Chris Homann 10/10 2723 days 1.81 1%
Nancy Stone 10/10 2751 days 1.76 1%
Graham Bamford 10/10 2782 days 1.7 1%
pauart 10/10 2843 days 1.58 1%
jennic 9/10 2874 days 1.52 1%
smithereen 10/10 3057 days 1.16 0%
Maryel 10/10 3057 days 1.16 0%
Woods 10/10 3088 days 1.1 0%
JennyT 10/10 3088 days 1.1 0%
maureenmf 10/10 3088 days 1.1 0%
frankie 10/10 3088 days 1.1 0%
FrancesJ 9/10 3088 days 1.1 0%
AlanWillow 10/10 3088 days 1.1 0%
cribble 9/10 3088 days 1.1 0%
shoanthomson 10/10 3088 days 1.1 0%
Montpellier 9/10 3117 days 1.04 0%
LIZ_MONTGOMERY 10/10 3148 days 0.98 0%
upmack 10/10 3148 days 0.98 0%
Michael73 10/10 3179 days 0.92 0%
LizH 10/10 3209 days 0.86 0%
lyndab 9/10 3209 days 0.86 0%
frendoj 9/10 3209 days 0.86 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The PureTrails New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.66% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 114 days. However the PureTrails New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The PureTrails New Zealand experience has been adjusted for 145 days. Adjustments are according to the following table.

Days Adjustment
142 -1.63%
143 -1.64%
144 -1.65%
145 -1.66%
146 -1.68%
147 -1.69%
148 -1.70%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.