Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pō.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pō
Valid Reviews
49 Valid Reviews
The Te Pō experience has a total of 49 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 49 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
16% |
| 9/10 | 17 |
|
35% |
| 8/10 | 13 |
|
27% |
| 7/10 | 3 |
|
6% |
| 6/10 | 6 |
|
12% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.04% Average
The raw data average (mean) for all the Te Pō valid reviews is 82.04% and is based on 49 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
44 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 49 valid reviews, the experience has 44 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 44 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
11% |
| 9/10 | 15 |
|
34% |
| 8/10 | 13 |
|
30% |
| 7/10 | 3 |
|
7% |
| 6/10 | 6 |
|
14% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.45% Average
The raw data average (mean) for all the Te Pō face-to-face reviews is 80.45% and is based on 44 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Jeny Smolders | 9/10 | 1062 days |  |
5.17 | 100% |
| Melanie Farrell | 3/10 | 1309 days | |
3.53 | 68% |
| Laura Moore | 6/10 | 1664 days | |
3.23 | 62% |
| Malina | 8/10 | 1741 days | |
3.55 | 69% |
| Christian Maruhn | 10/10 | 1817 days | 3.59 | 69% | |
| Rhys Williams | 8/10 | 2420 days | |
2.29 | 44% |
| Ruth Watkin | 7/10 | 2420 days | |
2.19 | 42% |
| Lisa Blake | 9/10 | 2867 days | |
1.53 | 30% |
| Burkard Fabu | 8/10 | 3118 days | |
0.99 | 19% |
| smac | 9/10 | 3126 days | 1.03 | 20% | |
| Graham Platt | 9/10 | 3135 days | |
1.01 | 19% |
| Tom Pratt | 9/10 | 3138 days | |
1.0 | 19% |
| Preben vil Helmsen | 8/10 | 3138 days | |
0.95 | 18% |
| Verne Heath | 8/10 | 3140 days | |
0.95 | 18% |
| Lardy | 9/10 | 3234 days | |
0.81 | 16% |
| Sabine Tippman | 6/10 | 3478 days | |
0.28 | 5% |
| Krabbe | 8/10 | 3483 days | |
0.31 | 6% |
| Jane & Regis | 9/10 | 3508 days | |
0.28 | 5% |
| Dave and Emma | 6/10 | 3508 days | |
0.23 | 4% |
| Graham | 7/10 | 3508 days | |
0.25 | 5% |
| Sarah Ewing | 9/10 | 3517 days | |
0.26 | 5% |
| Johan Wisselo | 8/10 | 3877 days | |
0.0 | 0% |
| Nick | 9/10 | 3884 days | |
0.0 | 0% |
| Greg Gerritz | 10/10 | 3884 days | |
0.0 | 0% |
| Angela Stringer | 9/10 | 3916 days | 0.0 | 0% | |
| Christian Jean Louis | 6/10 | 3949 days | |
0.0 | 0% |
| Helen Pet | 8/10 | 3955 days | |
0.0 | 0% |
| Elodie | 6/10 | 3958 days | |
0.0 | 0% |
| Ton Buil | 9/10 | 3959 days | |
0.0 | 0% |
| lorah | 10/10 | 4081 days | |
0.0 | 0% |
| minniemags | 10/10 | 4161 days | 0.0 | 0% | |
| desl | 10/10 | 4191 days | |
0.0 | 0% |
| Katy1 | 9/10 | 4193 days | |
0.0 | 0% |
| JohannesGermany | 8/10 | 4209 days | |
0.0 | 0% |
| Eva | 9/10 | 4232 days | |
0.0 | 0% |
| Miha | 10/10 | 4296 days | |
0.0 | 0% |
| Ana | 9/10 | 4304 days | |
0.0 | 0% |
| Jacinta | 5/10 | 4322 days | |
0.0 | 0% |
| Terry | 8/10 | 4382 days | |
0.0 | 0% |
| David Finlay | 10/10 | 4464 days | 0.0 | 0% | |
| Vikki | 10/10 | 4567 days | |
0.0 | 0% |
| Olaf Penn | 8/10 | 4582 days | |
0.0 | 0% |
| Naomi Horton | 6/10 | 4584 days | |
0.0 | 0% |
| Mike and Joyce Timms | 9/10 | 4584 days | |
0.0 | 0% |
| Kathy Hawey | 9/10 | 4590 days | |
0.0 | 0% |
| David Buckley | 8/10 | 4591 days | |
0.0 | 0% |
| John Woodrow | 9/10 | 4592 days | |
0.0 | 0% |
| Orlaith | 7/10 | 4604 days | |
0.0 | 0% |
| beesom | 8/10 | 4957 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pō experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Te Pō experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pō experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.03% |
| 198 | -3.04% |
| 199 | -3.06% |
| 200 | -3.07% |
| 201 | -3.09% |
| 202 | -3.10% |
| 203 | -3.12% |
| … | … |
Final Ranking Score
74%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.