Iconic Motorhomes

Reviews

Featured review

Iconic Motorhomes has selected this customer review to be pinned to the top of this page.

This review was selected by Kay Parker of Iconic Motorhomes on Tue 30 Oct, 2018.

The Doughtys's avatar

The Doughtys

Ranking: 10/10

Fantastic camper vans! Modern, clean and well equipped with all details included. Iconic were superb to deal with at every stage of our journey and Richie - the world’s nicest guy - was on call the entire time in case we needed anything. This company is geared towards making your experience the absolute best and we would go out of our way to use them again.

Reviewed 5 months ago

Iconic Motorhomes responds:

Brilliant to hear that your holiday was so wonderful, that's our main priority
Thank you so much for the review

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Lori Van kessel's avatar

Lori Van kessel

Canada

Ranking: 10/10

We were very pleased with everything with Iconic Motorhomes. From the moment we arrived everything was explained how to work the unit for our next 17 days on the road. We never RV before. Everything was excellent. Great way to travel as we could camp anywhere with our Bolero camper van and not worry as we were self contained. We were pleasantly surprised how fuel efficient this RV was as well. Return was hassle free. Would definitely recommend this company to anyone.
Thanks Richy and team.

Reviewed 4 days ago

Sharon Leggett's avatar

Sharon Leggett

United Kingdom

Ranking: 10/10

We had a Bessie for 32 nights which we picked up in Christchurch. Lucia and Richie showed us all the workings & we went off for our adventure. Few phone calls and messages exchanged to clarify a couple of things but someone was always on hand. Amazing amount of room for clothes to hang and drawers as well. Bed ultra comfy. Lots of mirrors and easy to dry hair in camper in sight of them. Heating worked well on the odd night we needed it.Was able to take full advantage of oven and hob cooking up several meals. Lots of space for food and drink storage as well. Felt very relaxed the whole time and my husband said how well “Bessie” handled driving and manoeuvring even the twisty roads. Covered the south and north islands and was greeted back by Lucia in Auckland. Sad to say bye! Brilliant experience.

Reviewed 5 days ago

John Edgar's avatar

John Edgar

Ranking: 10/10

We thoroughly enjoyed the experience of working with Iconic. They are a professional group and made it very easy for us to enjoy our trip. The equipment was first class and the support was great. .
They know what they are doing and seem to predict your need before you have it. The training on the arrival was very thorough, The supplies in the RV were all of top quality and everything worked, they sent timely reminders of things to consider during our trip which showed they really care.

I would highly recommend others to use Iconic.

Reviewed 9 days ago

Hans Groess's avatar

Hans Groess

United States

Ranking: 10/10

A thousand thanks and major kudos to Iconic and in particular, Richie, for providing us with such a wonderful experience and introduction to the world of motor homes! As “first timers”, our trepidation was, to say the least, high! Our 8 day rental of the Bolero to tour the South Island was nothing less than fabulous. The motor home was spotless, extremely well appointed and frankly, beautiful! We enjoyed the trip of a lifetime and now in retirement, are seriously considering purchasing a motor home when we return to the US to tour the States! Thanks for everything from the start of the rental process to the completion of our trip. What a Delightful adventure you folks facilitated on our behalf!

Reviewed 12 days ago

Tony and Steph's avatar

Tony and Steph

Ranking: 10/10

Amazing first time experience in a campervan with Iconic! Our campervan was well equipped with everything we needed for our two weeks on the road. The campervan was practically brand new and clean.

Service was also amazing. Richard was so helpful and was just a phonecall away if we had any questions or needed any help. We had a minor issue with the campervan along the way and Richard organised for us to get it fixed at the next stop.

We highly recommend Iconic motorhomes! Can't wait to come back one day! :)

Reviewed 15 days ago and experienced in December 2018

Anne-Marie Radde's avatar

Anne-Marie Radde

Ranking: 10/10

We had a great stay and everything went alright -loved the camper and it’s nice and comfortable furniture and extras it came with. Some little things were a bit weird in the beginning- the fuel cap was hard to open so we almost broke it and the grip of the arm rest was a bit messed up..... apart from that a definite recommendation!! Thanks to Julie and Katherine for their support - it was lovely meeting the team!!

Reviewed 18 days ago

Mike & Sue's avatar

Mike & Sue

Ranking: 10/10

We picked up our Kontiki Van in Aukland and dropped back 5 weeks later in Christchurch. Loved the van; we could have stayed another 5 weeks!
The service from both Teams was excellent, really customer focussed with a couple of great recommendations, particularly for our first stopover heading North and the bike hire company. We had a minor scrape with the van and it was handled perfectly by the guys; totally stress free.
Would highly recommend Iconic to anyone!

Reviewed 18 days ago

Fiona Nugent's avatar

Fiona Nugent

United Kingdom

Ranking: 10/10

From our first email contact right through to returning our lovely Iconic Bolero Motorhome I can only praise Iconic for fantastic customer service. As owners of a MH here in the UK we knew what we wanted to hire in NZ and Iconic with their range of Swift Motorhomes ticked all the boxes. The Bolero was almost new, immaculately clean and well equipped. It provided us with a much envied and very comfortable base for our 2 week tour of South Island in Feb 2019.
Thank you again to all at the Christchurch base for seeing us off and welcoming us back like old friends !
If ever we return to NZ we will definitely hire from you again.

Reviewed 21 days ago

Charles Philipps's avatar

Charles Philipps

New Zealand

Ranking: 9/10

Fantastic camper van. Pick-up and return of vehicle could not have been easier with very friendly and helpful staff.

Reviewed 22 days ago

Nicole C.'s avatar

Nicole C.

Ranking: 10/10

We had a lovely experience with Iconic! We booked the Bolero Black Edition and toured the south of NZ for three weeks with our three-year-old daughter. Richie was our point of contact for Iconic and was very accessible and helpful for when we had questions about the campervan, which we didn't have many of because of how detailed the written instructions were (just a little issue with a kea bird munching on some rubber pieces which were chalked up to normal wear and tear :). The van was comfortable and felt premium, with nice kitchenware, towels, comfy bedding. We even got our return date wrong and Iconic accommodated our weekend return. Thanks for a nice holiday, Richie and the Iconic team!

Reviewed 25 days ago

Zoe's avatar

Zoe

Ranking: 10/10

Fantastic service by Richy and the team. Emails booking initially answered all my questions and what we needed. Pick up was smooth and Richy was so helpful. The Escape was perfect for our family - 2 adults and 2 young kids. We travelled around the South Island for 3 weeks. Richy touched base to make sure we weren’t having problems but then left us to get on with our trip. I managed to slightly damage the campervan and they sorted that out for us painlessly for my wallet which I am very grateful for.

I highly recommend Iconic and will certainly be using them when we come back again. Many thanks!

Reviewed 26 days ago

Luke Fisher's avatar

Luke Fisher

Ranking: 10/10

We rented the Bolera motor home for a week and traveled around the south island of New Zealand with my wife and 3 year old daughter. It was the trip of a lifetime! The people at Iconic did a fantastic job making our trip very easy and comfortable. The Bolera motor home is a first class experience. We were able to freedom camp every night except once which made it very enjoyable. I would recommend booking with Iconic Motorhomes to anyone that is looking for a stress free adventure and vacation.

Reviewed about 1 month ago

Shweta Bhai's avatar

Shweta Bhai

Ranking: 10/10

My husband and I rented a Bolero for our 10th anniversary trip to NZ- South Island and we had the most amazing experience. Fabulous service with a welcoming smile. Everything was ready when we arrived. Richie did a great job presenting the RV and teaching us how to use it. It was our 1st time driving a motorhome and we were a bit apprehensive about how comfortable would it be to drive such a huge van.. but it was a breeze. Richie was available on phone throughout our trip and did not hesitate to respond to us immediately even on a weekend.
Bolero was equipped with everything you need, the interiors were super comfortable, with ample storage. This baby is luxury on wheels!
Iconic Motors and Richie both have our vote and we can't wait to return with our kids!!

Reviewed about 1 month ago

Keith North 's avatar

Keith North

Ranking: 10/10

Well where do I start, right from first contact nothing was too much trouble. I changed my dates several times but it was bo trouble. Finally we settled on some dates, everything was explained in great detail including suggestion of places to visit. I has previous experience of swift motor homes so knew what expect. On arrival at the Auckland depot everything was as expected, Julie was friendly and efficient in her explanation of the motorhome. Then it was off on our travels and the motorhome performed faultlessly throughout, even a slight problem with a stone chipped windscreen was fixed easily. We completed at around 3000km in 2 weeks with ease. I can highly recommend Iconic motor homes and their team at Auckland. I will definitely be back soon

Reviewed about 1 month ago

Chris Taylor's avatar

Chris Taylor

Ranking: 10/10

I cannot explain in strong enough terms how fantastic the team at Iconic Motorhomes were during our visit to New Zealand in January. From check-in through to returning the vehicle the team were friendly, informative, flexible and helpful. The motorhome provided by Iconic Motorhomes (the Kon-Tiki Black Edition) was the best vans we saw during our time exploring the South Island - so much so people on the campsites we visited actively walked up to look at and admire our van. The vehicle was perfectly clean, equip with everything needed and practically brand new. The Kon-Tiki is great if you're looking for a luxury option, but we also looked at the Bolero when checking-out and this looked fantastic too. I would recommend Iconic Motorhomes in the strongest possible terms to anyone visiting New Zealand and I will be using them again in the future when I return to explore the North Island. Many thanks to all the team for making our trip so fantastic.

Reviewed about 1 month ago

Mike Hattemore's avatar

Mike Hattemore

United Kingdom

Ranking: 9/10

A great Company, lovely staff that could not have been more helpful. Special thanks to Richard who answered all of our questions promptly and efficiently throughout our monthly rental. We had a full briefing when we collected the vehicle and were given plenty of time to get used to it before we left. We were also given loads of time when we returned it to pack all of our belongings into the suitcases that we were able to leave at their offices. The only improvement that they could make would be to offer "no excess" insurance. Mike sure you make time to visit Michael in their workshop in Christchurch. He has the equipment to make just about every part on the vans that could break! All in all a great holiday and a great Company. Thank you Iconic.

Reviewed about 1 month ago

Ben Robb's avatar

Ben Robb

Ranking: 10/10

In January 2019 my family completed a 20 night trip in the South Island, using an Escape vehicle supplied by Iconic Motor Homes. Our trip was amazing, and we thoroughly enjoyed the experience of travelling in an RV. The vehicle was superb!! It never missed a beat mechanically over 2000km through some very tricky mountain terrain. It had everything we needed for storage of clothes and food, and the kitchen was fully equipped to allow us to make our own meals everywhere we went. Best of all, the customer service from the Iconic team was spot on, from our arrival, to helping us solve some minor issues along the trip, and finally to our departure on the last day.

We would highly recommend Iconic to other families planning an RV holiday in New Zealand.

Reviewed about 1 month ago

Pieter & Inge's avatar

Pieter & Inge

Ranking: 10/10

After our NZ adventure in 2017 in our Sundance motorhome that we rented with Iconic, we decided to come back in 2018 to continue the adventure and rented the Sundance campervan again. Booking the campervan was smoothly arranged (thank you Kay) and the NZ trip started good with a great welcome by Richy and after refreshing our memory, we were on the road again. The trip was great and we fully enjoyed the comfort of the Sundance (manual gears, toilet, shower and a great oven in the motorhome).

The service of Iconic was really appreciated when we had a small mechanical problem (on New Yearsday) and needed assistance. Thanks to Iconic, everything was solved quickly. Also the experience of the AA service mechanic that solved our problem was very positive. He mentioned that cooperating with Iconic is smoothly and that cooperating this way is not the standard within the NZ motorhome rental industry. Within a few hours we were on the road again and continued to enjoy our NZ trip.

Long story short, perfect luxurious campervans that also looks great, a personal touch when picking up and handing the vehicle but best of all, great service when you need it most !

Thank you Richy, we had a great time again and won't hesitate to recommend Iconic and use Iconic again when we return

Reviewed about 1 month ago

Pol B.'s avatar

Pol B.

Ranking: 10/10

My girlfriend and myself rented a camper van from Iconic for 14 days. Our trip started and ended in Christchurch and we rented a Bolero model.
Our trip was perfect from the start till the end. That was partly thanks to our first Camper van experience and how Iconic helped us feel so comfortable with the car.
From Christchurch, Richy introduced us to all the features and the functioning of the van and most importantly we felt that we could rely on him at any time of the trip if we needed to. Richy replied instantaneously to all message on whatsapp (which was quite useful when we needed some confirmation on the electrical tools ,or when he arranged a tire replacement in Te Anau at our discretion!)
The car was quite recent (18xxx km) and perfectly working. it had all kind of features that you could ever think of and was quite high tech. Kitchen and bathroom . areas were hugely functional and useful.
On the top of it Iconic treated us like 5 stars hotel guests, the van was provided with everything you would need to live for 2 weeks ( awesome towels, soaps etc etc). It as clean and as welcoming as a luxury top hotel could be.

Eventually, we would highly recommend Iconic, both because of the quality of the camper van they rent . They are far better than all the others we have seen. But also because of the service that tehy provide during your trip. You will feel completely stress-less as soon as you depart from the office location, and that is exactly what you are looking for when you are not "too" used to campervans !

Reviewed about 1 month ago

Dave and Anita's avatar

Dave and Anita

Ranking: 10/10

We recently spent 2 weeks in the Escape touring the South Island. From when we booked to return, the team were super helpful and always available if we needed some help while on the road. The camper was perfect for us with 2 kids who especially loved the bunk beds at the back of the van. Everything we needed was provided, quick trip to the supermarket and we were off. This was the perfect solution for us to do a bit of freedom camping, the app that the team gave us (Campable) was also fantastic and allowed us to stay in some beautiful spots, Lake Tekapo in particular was stunning. I would not hesitate to book through Iconic again.

Reviewed 2 months ago

Charles's avatar

Charles

Ranking: 10/10

Brilliant company - we are so glad we used Iconic. We had a Rio Bolero for 10 days and drove from Christchurch to Auckland spending most of our time in the South Island. The van was excellent - the walkthrough was very thorough and great. The van was spotlessly clean, towels and bedding were great with a great starter kit - in fact we bought nothing except for some kitchen towel and our food. I had one cause to contact Iconic during our trip to ask if I could take the van across the Crown Range to Wanaka from Queenstown - the response was immediate (via WhatsApp - with pictures (which were annotated of the van in case we needed more power to get up the hills)) Brilliant!!! I cannot recommend this company enough. We will be back to spend more time in the South Island.

Reviewed 2 months ago

Terri Gerger's avatar

Terri Gerger

United States

Ranking: 10/10

This was our second rental from Iconic Motorhomes. We previously rented in 2012 shortly after the earthquake in NZ. We arrived in Christchurch at Iconic in 2018 and found a vital company as caring of the customer in 2018 as 2012. Our motorhome was ready and waiting for us. It sparkled as if it had just been driven off the lot. Instead, the motorhome was 3 years old but clearly well taken care of.
We were lucky to have 3 weeks to travel the South Island in Iconic’s Black Bolero motorhome. What a blast. Everything you could possibly want is included in this model.
At Pelorus Bridge we pulled out the outdoor table and chairs, rolled out the awning on the side of the motor home and watched the sun set next to the river.
In Blenheim we rented bikes and toured the wineries. We returned to the motor home with wines to enjoy during our trip. The Bolero has a good-sized refrigerator so we were able to use one drawer to store the wine.
Another great feature is the bed in the back. It was so wonderful to not have to “pull’ it out and set it up each night.
Bottom line, whether you are freedom camping or staying at a Top 10 Holiday Park, Iconic Motorhomes is the way to go!!!
Finally, we had an excellent experience with the staff at Iconic in Christchurch from the day we picked it up, until the day we returned it. They explained every aspect of the rental experience from day one to drop off. It was the best experience we've had renting transportation. We would like to thank Richie and his crew who made us feel like we were the best customers they've ever had.
We can honestly say Iconic motorhomes completely exceeded our expectations. We’ll be back. That’s a guarantee. Thank you Iconic.

Reviewed 2 months ago and experienced in November 2018

Crystal Staunskaer's avatar

Crystal Staunskaer

Ranking: 10/10

We were extremely pleased with Iconic Motorhomes! We live in Denmark and I was on the hunt for a truly comfortable luxury motorhome for our first time as a family of 4 in a small space.

I was so happy to finally find Iconic! We rented a Bolero 4 as we have a 3 and 10-year-old. Iconic provides you with all that is needed even including toiletries, vacuum, full kitchen supplies, towels, sheets, and the inside of the motor home is well thought out. When picking up the motorhome the whole team was fantastic in giving an inside and outside tour of everything.

The vehicle drives very well and is an automatic vehicle which helped on the windy New Zealand roads.

We had an issue with something not working and the whole team did their best in trying to get it fixed, which was appreciated.

Iconic is way above average in staff, and of course, the luxury motorhomes they offer, I highly recommend!

Reviewed 2 months ago

Iconic Motorhomes responds:

Hi Crystal and Thomas
Great to hear a review from Denmark :) Thank you for sharing your experience, shame the fixture in question broke at Christmas
Take care lovely to meet you both thank you for making the super long journey from exactly the other side of the world to New Zealand and choosing Iconic

Peter F 's avatar

Peter F

Ranking: 9/10

Great product and service - started in Christchurch and toured for 2 weeks, departing Auckland - van was easy to use, in good condition and Iconic team were a pleasure to deal with - will definitely return

Reviewed 2 months ago

Iconic Motorhomes responds:

Thanks Peter and Sophie for a lovely review
Its a pleasure to receive a great review even though a little damage occurred to your camper on your adventure.
Hope we can welcome you back to New Zealand to continue your exploration of our beautiful country

Aranzazu Jiménez Gómez's avatar

Aranzazu Jiménez Gómez

Spain

Ranking: 3/10

Great camperans, not so reputable service!
The Bolero campervan was awesome, have to admit it we loved it. The overall ICONIC experience however left us with a very bitter aftertaste which actually ruined the whole experience.
A number of things contributed to this, firstly we had to change our flight because it didn´t fit in with their closing times and they weren’t prepared to wait for us if we didn´t arrive before 15:00. Don’t expect any airport transfer, they don’t provide it, you have to make your own way to their office from the airport which took us roughly 30 minutes and nearly $65 taxi fare.
The guy who showed us over the camper van when we finally arrived (Richy) was a bit pretentious and sexist and completely ignored my wife, who infact paid for and booked everything as well as doing most of the driving while we were there, needless to say he completely blanked her. He managed to upset her and make her feel completely unequal.
Our journey lasted 8 days and everything went perfect, no problems, no issues, and had a great time. The surprise came when we returned the camper van and were informed we had to pay $345 for a small 3-4cm scratch that was hardly noticable and we were completely unaware of, as it was more of a mark than a scratch. Richy checked the campervan on return and seemed overexcited to report back to his boss that he had discovered some damage and was already reaching for their damage price list. We were both very suprised to discover this and asked him to point it out, I suggested that the mark/scratch could easily be polished out but he was adament that they would have to take the piece off and respray it. We couldn’t argue with them so ended up having to pay for it, although we were pretty sure they wouldn´t fix it.
This left us feeling ripped off and over charged on top of everything we already paid. I get the feeling that this is the way that they operate with all customers, so be aware!!!

Reviewed 2 months ago

Iconic Motorhomes responds:

Hi Aranzazu Jiménez Gómez and Craig Rodgett,
It is so unusual to hear such harsh criticism and your review stands out as such, many reviewers have stated on this site just how accommodating and friendly Richy is, others have pointed out how genuine a company we are when it comes to damages.
Never mind we shall have take it on the chin, as you are indeed allowed to publicly air your point of view. There are certainly enough clues in this content for people to form their own opinions of the author.
As a team Iconic are always looking to improve our service to our very valued clients, and of course this review affects the whole team.
We have had a very successful summer season warmly welcoming our previous clients back for 2nd, 3rd, 4th and even their 5th Iconic Adventure this year.

It is sad to hear that although your adventure was brilliant your own out of pocket expenses would lead to this less than honest picture of our company, and single out one very dedicated team member in particular is poor form.

To Readers of this review, if you decide you would like to put a face to them, please visit our own website review page and you can also see how happy they actually looked on pick up.

Helena  Green's avatar

Helena Green

Singapore

Ranking: 10/10

Our second time to NZ (in 2014 we travelled North Island and we’re determined to return again) - Iconic was our first choice as we had been so impressed in 2014 by the team. We really appreciate their exceptional service, quality of the motorhome and friendliness. We travelled the South part of the South Island and built our itinerary using our own ideas plus the helpful suggestions made by Iconic. We would highly recommend Nature’s Wonders on the Otago peninsula - fabulous way to see seals and penguins in their natural habitat.

Reviewed 2 months ago

Iconic Motorhomes responds:

Hi Helena
It was indeed great to see you both back in NZ enjoying a Bolero
Thanks for the review, it is much appreciated :)

Kyle Griffith's avatar

Kyle Griffith

United States

Ranking: 10/10

The Sundance was the perfect size for 2 people and comfortable to drive on NZ winding roads. The staff were extremely helpful. The camper was in mint condition. We would highly recommend renting from iconic.

Reviewed 2 months ago

Iconic Motorhomes responds:

Hi Kyle, great to hear your positive comments on our Sundance model.

Samuel family's avatar

Samuel family

Ranking: 10/10

Booked the Bolero for a 2 week trip around the South Island as a family of four. Fantastic experience and could not have been happier with Iconic. The quality of the van was excellent, very easy to drive and equipped with everything you need. Stayed in some lovely spots via the Campable app, highly recommended!

Reviewed 2 months ago

Iconic Motorhomes responds:

Great to hear your review, its important to Iconic that you had an amazing holiday adventure

Scott Harrison's avatar

Scott Harrison

Ranking: 10/10

No hidden fees, no tricks, no scams. Just exactly what was promised: a fine quality newer RV with great amenities and all the extras we requested. The customer service was above and beyond our expectations. I would most definitely use them again in the future. I would not even consider using another RV rental company. These guys are awesome!

Reviewed 2 months ago

Iconic Motorhomes responds:

Perfect review, we are so pleased to hear that you found us this way.

Alex's avatar

Alex

Ranking: 10/10

Iconic was excellent. We had an amazing two weeks in our motohome, the Rio. The Rio was ready to go when we arrived and was easy to drive. We loved being able to freedom camp and have a shower and kitchen to use at any time. Richy was available for any questions while on the road which was nice to have. He provided a personal touch and provided clear instructions/orientation for those of us who have never driven a motorhome. I would definitely recommend and rent from them again if I return to NZ.

Reviewed 2 months ago

Iconic Motorhomes responds:

Hi Alex and Carrie
It was lovely to meet you both here in Christchurch
Hope that you make the big journey back from the States and visit the North Island too
Thank you so much for the review, it is super appreciated.

Jacob Curtis's avatar

Jacob Curtis

United States

Ranking: 10/10

The quality and luxurious motorhome we rented from Iconic Motorhomes was more than we could have ever dreamed of. But better than the motorhome was the customer service. Every message we sent the staff was answered almost immediately. It made our trip effortless. I had never driven an motorhome before and so I was a bit nervous but with Iconic's help I felt very confident. Nothing but thank yous from me!

Reviewed 3 months ago

Iconic Motorhomes responds:

Hi Jake and Bethany
Thank you so much for taking time out to write a review
It is much appreciated.
It was lovely to meet you here in Christchurch

Camilla McDonald & Mark Griffith's avatar

Camilla McDonald & Mark Griffith

Ranking: 10/10

We want to thank Richy and the team at Iconic for making our motorhome adventure round South Island truly the trip of a lifetime. From the moment we first contacted Iconic to the (sad) moment we returned our motorhome the service from Iconic was exceptional and extremely personal. The motorhome was luxurious and had everything we needed and all the personal touches from the Iconic team made it very special. Richy was on hand to help with any queries no matter how trivial and we were looked after throughout. We would heartily recommend Iconic. The Bolero was a fabulous treat for the two of us and we would heartily recommend Iconic to anyone visiting New Zealand. We will be back....maybe the Kontiki next time?

Reviewed 3 months ago

Iconic Motorhomes responds:

Its great to receive a glowing review from you both today
What a boost for our team
We are so pleased that your first motorhome holiday was so much fun, and we shall definitely look forward to seeing you back in New Zealand one day in the future :)

Clay Reigel's avatar

Clay Reigel

United States

Ranking: 10/10

We rented a Bolero Black from Iconic for 2 weeks traveling around the South Island. The experience renting from Iconic was fantastic. We received a full pre-trip overview from Richy, and the motorhome was immaculate. It was the perfect vehicle - super comfortable, very well appointed, and easy to drive. We definitely had the nicest motor home on the road! I would highly recommend Iconic Motorhomes.

Reviewed 3 months ago

Iconic Motorhomes responds:

Hi Clay and Lisa
Happy New Year guys, many thanks for taking time out to write a great review

rohin v.'s avatar

rohin v.

Ranking: 10/10

We booked a Rio Black Edition from Iconic Motors - was the best decision we made - the team was thoughtful and helpful. Moreover, they were always available via phone/text message in the event we had any question. Highly recommend them

- Rati and Rohin

Reviewed 3 months ago

Iconic Motorhomes responds:

Hi Rohin and Rati
Happy New Year
Great review to kick us off to a great start for 2019
Many thanks its much appreciated.

Mike Denney's avatar

Mike Denney

United States

Ranking: 10/10

We were looking for a trouble free vacation, after reading reviews decided on ICONIC. They were outstanding in EVERY way!
The Sundance was perfect the two of us. Everything worked perfectly. Richy the manager, was friendly, helpful (going above and beyond 24/7) and fun. The Sundance was appointed with top notch accoutrements. We HIGHLY recommend ICONIC!

Reviewed 3 months ago

Iconic Motorhomes responds:

Thanks for such a glowing review, Mike and June, it is much appreciated, and our aim is to make everyone enjoy their experience with Iconic.
Great to hear that is has worked out so well for you.

Paul Howells's avatar

Paul Howells

United Kingdom

Ranking: 10/10

First class customer service. Lovely motor home. Couldn’t be better.

Reviewed 3 months ago

Iconic Motorhomes responds:

Brilliant :)

Rachel Robertson's avatar

Rachel Robertson

Ranking: 10/10

We hired a brand new series 7 black edition in October and November 2018 for our honeymoon, we found Iconic motorhomes to be absolutely brilliant, from the little touches like the coffee/tea condiments, toiletries in the bathroom to the welcome pack and photo. The motorhome drives really well on all of the NZ roads we drove in the south island, we enjoyed it so much we extended our 11 day stay for another 4 nights. The kitchen was well equipped with all the gadgets and facilities you would require, including a cafetiere which I was very impressed with. There were also plenty of tea towels, which doubled up to stop the plates, cups etc banging or making noise when your on the move. The kitchen area had plenty of room and work top space to cook and prepare your food, with the microwave also coming in handy when we on hook up and wanted to speed up our jacket potatoes! The fridge stayed cold and didn't take long to cool down to temperature after being filled up. The bed was very comfortable and allowed ample room to walk through into the bathroom at the back. The bathroom felt much more spacious than other motorhomes we have been in before, the shower was brilliant and the water didn't take long to heat up. The heating system was spot on and took no time at all to warm up, not that we needed the heating on much as most of the time we warm enough. The TV in the lounge area was of a very good quality and could be watched from any angle unlike most motorhome TV's. The lounge and sofa area was very comfortable and we really appreciated that they had provided a blanket too, to make it that extra bit cosy for us. The Iconic family team were on hand over whats app if we needed any advice etc and they were helpful and welcoming from start to finish. They even gave us a good bye pack with various goodies, which was a lovely touch. I would definitely recommend hiring one of there motorhomes.

Reviewed 3 months ago

Dan & Tonya Lyden's avatar

Dan & Tonya Lyden

Ranking: 10/10

We had nothing but an excellent experience for the staff at Iconic in Christchurch. From the day we picked it up, using the motorhome for a month and returning it. They explained every aspect of the rental experience from day on to drop off. it was the best experience we've had renting transportation. We would like to thank Richie and his crew who made us feel like we were the best customers they've ever had.

Reviewed 3 months ago

Iconic Motorhomes responds:

Thank you so much for your super positive comments.

Shon Foong's avatar

Shon Foong

Ranking: 10/10

All along we only had 1 thing in mind when coming to rent a camper van, which is to get a brand new one that is luxurious and comfortable. Getting the Escape GR8 from Iconic motorhomes is the best decision we made for our 2 weeks vacation in south island. Right from the beginning, it was a very pleasant experience meeting all the staff from Iconic. The ride is comfortable, interior is cosy and modern which is what I truly enjoy. As we have 4 pax, 2 adults, 1 child and a infant, this ride met our expectations in terms of size and user friendliness. Best part is making the bed is so easy, its just a pull away with no hassle. One staff I have to comment is Ritchie. He patiently introduced everything in details to us about the functions on how to use it well. He also went the extra mile to answer our FaceTime during late nights when we had to troubleshoot the functions and he showed us exactly. He has indeed showed us a great customer service from beginning to the end. I had an amazing experience in New Zealand and when Im back, I will surely look for Iconic Motorhomes again.

Reviewed 3 months ago

Iconic Motorhomes responds:

Thank you for a great review

jean robert's avatar

jean robert

France

Ranking: 10/10

We rent a bolero black edition for two weeks (trip from Auckland to Christchurch).
Iconic was very reactive to answer all our questions prior to our arrival (our contact was julie).
The campervan was brand new and everything works perfectly.
Definetly recommend it

Reviewed 3 months ago

Stacy Worley's avatar

Stacy Worley

Ranking: 10/10

We rented the Bolero for 16 days in mid-November on the South Island. The reserving process was simple, videos were sent to us to prep us before we arrived, and Richy met us after hours over the weekend. He gave us a very informative walk thru of the beautiful (nearly brand new) unit. They had even retrofitted it to add additional amenities. Maps were provided, all cookware needs were included. They had also put together a gift bag for us on arrival, and at return gave us a thank you card and picture of us in front of the unit from when we departed. We had zero issues, and any communication we had with anyone at the office was very prompt. They were very lovely and when we come back I will certainly rent from them again.

Reviewed 3 months ago

Iconic Motorhomes responds:

Its always pleasant to read a great review, its a boost for the whole team

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Andy Jones's avatar

Andy Jones

United Kingdom

Ranking: 10/10

From the first contact, Iconic were first class. Nothing was too much of a problem and the welcome and service we received from Richy, Kay and the team when we arrived at the Christchurch depot to pick up the Bolero was nothing short of excellent.
This was our first time in a campervan and the Swift Bolero exceeded all our expectations. The quality of the interior and the equipment was superb - fridge/freezer, gas cooker and oven, two TV's, lovely shower and very comfortable double bed, quality towels and toiletries and plenty of storage space for all our stuff. We were also pleased that we had taken advantage of hiring a gas BBQ, table and chairs which were great quality and added to our enjoyment. Richy was available by mobile at any time of the day for queries and made the handover upon our return extremely smooth. He also arranged to return some shoes that we had left in the van back to the UK. In short, nothing was too much trouble. We would thoroughly recommend Iconic to anyone looking for a quality experience and hope to use them again in the not too distant future.

Reviewed 3 months ago

Iconic Motorhomes responds:

It was so nice to welcome you to New Zealand
How great to hear that everything was such a pleasant experience.

Thomas Johnson's avatar

Thomas Johnson

United States

Ranking: 9/10

Exceptional service! The Rio we had gave fantastic gas mileage, was well-equipped (down to a knife sharpener!) and the bed was comfortable. We had our campervan for an entire month and any issues we had were minimal and professionally solved. With the exception of an ongoing issue with our refrigerator not running on gas (we worked around this), everything else was exceptional. The Rio was very easy to handle and comfortable to ride in. Check-in and check-out were smooth, easy and professional. We highly recommend Iconic!

Reviewed 3 months ago

Iconic Motorhomes responds:

Hi Thomas, thanks for the review in appreciation of our professional service.
Sometimes in the more remote area's of our beautiful wild country it is indeed difficult to get technical support, luckily the fridge gas ignition system was fully operational within a few minutes at the next town on your route.
Hope to see you back one day in New Zealand to continue your adventure

David Boyle's avatar

David Boyle

United Kingdom

Ranking: 10/10

Top quality motorhome, immaculate condition inside and out with outstanding service from Ricky. Would highly recommend Iconic Christchurch to anyone looking to rent a high quality motorhome.

Reviewed 4 months ago

Iconic Motorhomes responds:

Much appreciate the review guys
It is always good to hear that we did a great job.

Paula G's avatar

Paula G

Ranking: 9/10

My husband & I have just finished a 12 day trip around the South Island in a 7m Bolero. The luxury van had everything we needed. It has great powerful diesel motor needed for the mountains. The roll out awning was used nearly every day and so was the coffee plunger :) When we book again, it will be the slightly bigger 7.5m. Having a larger bed & more room in the en-suite. Richy was amazing in running through how everything worked at pick up, as we had never Motorhomed before. My tip is get the best van you can afford. It makes the trip so much more enjoyable, especially when u want to experience freedom camping on remote lakes. We went to a powered site every 2nd day to charge up, dump and fill.

Reviewed 4 months ago

Iconic Motorhomes responds:

Hi Paula
Thank you for taking the time to write a great review
It will be lovely to welcome you back to our beautiful country.

Leslie Scholz's avatar

Leslie Scholz

United States

Ranking: 10/10

We were very happy with our experience with Iconic Motorhomes. The vehicle was comfortable, reliable, clean, and easy to use. But we were particularly impressed with the customer service. We were assigned to Ritchie and he was there for us whenever we had troubles or questions. He had a thorough knowledge of the vehicle and all of its systems and was friendly and pleasant at all times. We were also impressed with the owner Michael who is always trying to make his product better. We would definitely recommend using this company if you are considering a trip around NZ!

Reviewed 4 months ago

Iconic Motorhomes responds:

Lovely to hear from you Leslie and Frank
So happy to hear that you have enjoyed your Iconic experience, including the tour with Michael of his Rocket Lab!!!

Tom willka's avatar

Tom willka

Ranking: 10/10

Highly recommended!! My girlfried and I recently went through Iconic and booked the Sundance vehicle for our 2 week adventure around the South Island. All the way from enquiring, to booking to collecting the vehicle and dropping it off, it was a seamless experience with the team and a really personable customer service. The vehicle itself was great and we would strongly recommend it for any couple doing a bit of exploring! Great layout, plenty of storage and surprisingly roomy! It was also very easy to manoeuvre on the NZ roads and mountain climbs! The team were on hand to answer any questions during our journey and we felt like we could pick up the phone to them at any point. Overall a great service and will definitely use them again if we ever come back to explore the North Island!

Reviewed 4 months ago

Iconic Motorhomes responds:

HI Tom and Jessica
Its lovely to hear that you enjoyed your Iconic experience all the way through, thank you so much for sharing your positive experience.

Billy Liu's avatar

Billy Liu

Ranking: 10/10

A pleasant and safe journey always be our consideration when we making our trip planning. Of course when we have the chance to travel and get away from our busy life, a qualitative travel experience will be even more preferable to make our trip remarkable. We browsed so many websites on internet prior the trip and found there are so many choices, but the Iconic Motorhome caught my eyes since their campervan has relatively sleeker interior design, good lighting atmosphere and equipment. As my work background is from design industry, perhaps I would be more focus on these details and the quality all comes together. And when we collect the vehicle and spending two full week in South island, the impression was great and the staff was really kind and explain all features on the van.
To be honest, this was our first campervan trip in our life and indeed it gave us an incredible experience and confident on the vehicle. Will definitively give it a try next time if we plan our next trip to New Zealand again!

Reviewed 4 months ago

Iconic Motorhomes responds:

Hi Billy
Its always interesting to hear what rings everyone's bells, and so pleased that your focus was on the design and interior.
For passing on your thoughts we send a big thank you.
We are always so happy to welcome back our clients for a return visit, we shall look forward to it.

Julia Thompson's avatar

Julia Thompson

Ranking: 10/10

Everything about Iconic was professional, easy, and above all expectations. The vans are clean, easy to use and far better than any of the other brands we saw on our trip. We wouldn't hesitate to hire through them again! Thank you for making our honeymoon one to never forget!

Reviewed 4 months ago

Michelle Cockle's avatar

Michelle Cockle

United Kingdom

Ranking: 10/10

We really enjoyed our stay in our Swift motor home, provided by Iconic. We were a group of friends travelling with a toddler, and the flexibility of a campervan really appealed to us. Iconic provided the lowest cost deal for our needs so we chose to rent from them.

We were completely new to motorhoming but Richy gave us a great explanation and demonstration of how everything worked and was always available via phone/text if we had any questions - which was very handy for newbies like us!

The camper itself was spotless (thanks Annina!) and we were impressed about how spacious and comfortable it was. A Little bit rattly while driving but that's to be expected. We had everything we needed.

The only things that would have improved our rental were to have an Aux lead straight into the radio - Richy suggested that we get an FM transmitter which we did, but found this very hard to use and there was a lot of static noise and interference. A straightforward aux input would have made all the difference to us! The tv was also quite complicated to use and we have up on it most nights, but I don't think there's anyway to improve that really.

Overall we had a great time. Iconic are a lovely team and ever so helpful. We even came away with a little goody bag of treats to take away! Lovely personal touch.

Thank you to all at Iconic!

Reviewed 4 months ago

Iconic Motorhomes responds:

Hi Michelle
Great to receive your feedback.
it is true the Escape and Sundance models are a little more basic in the radio department, as per our description on the website, and this is reflected in the pricing structure.
You must also bear in mind that The Radio coverage is poor to very poor in NZ when you are used to top reception in Europe.
We really hope it didn't spoil things too much.

Tony Rider's avatar

Tony Rider

Ranking: 10/10

We had a great experience renting a Swift Bolero from Christchurch. Excellent service from booking to returning the vehicle.
Thank you Richy for taking out of office time calls to help us with queries during our tour.

Reviewed 4 months ago

Iconic Motorhomes responds:

Thanks Tony
We pride ourselves in looking after our customers from Booking till you get back Home :)
Look forward to meeting again

Steve Ward's avatar

Steve Ward

United Kingdom

Ranking: 10/10

Just finished a fab 22 day hire of a Bolero black around the South Island. Can’t speak too highly of Iconic and their customer service. Richy ,our contact at the Christchurch depo , was the font of all knowledge on our motor home and tips on places to see and experience on our tour. The Bolero itself was simply the best motorhome we could have desired for our journey.....you pay for what you get and the envious glances from the Maui , Britz and Jucy travellers proved their glasses were probably less than half full ! Would recommend Iconic to all.

Reviewed 4 months ago

Iconic Motorhomes responds:

Hi Steve
Appreciate your review. As a couple its hard to get any better than the Bolero.
Look forward to hosting you again, perhaps in the North Island.

Rodrigo Fresco's avatar

Rodrigo Fresco

New Zealand

Ranking: 10/10

Cannot speak about other companies but when driving 3 weeks through NZ you see lot of motorhomes. I can tell you that the Iconic ones are the best ones. From the moment you book you notice that this is a company that cares about the customer. You feel pampered, they answer every single question prior to your trip (and I had tons) and they make you feel important. At pickup this is just the same. Julie dedicated the necessary amount of time to explain us everything, especially for motorhome rookies like us. The motorhome itsel (Escape G8) was just fantastic for our family of 4. Spotless, immaculate, modern, luxe and I can continue praising it. The same continued at time of dropoff. Richy was waiting for us, gave us a souvenir and continue treating us greatly.
Thanks Iconic!
We want to go back to NZ and we have no doubts about which motorhome company we will use.

Reviewed 4 months ago

Iconic Motorhomes responds:

Thank you Rodrigo
We will certainly look forward to welcoming you back.
The Gr8 Escape sure is a hit with families and great to hear you had such a wonderful trip.

Luis Pires's avatar

Luis Pires

Portugal

Ranking: 10/10

We can’t rank Iconic high enough. We rented the Rio for our stay in South Island, between October and November. Everything was above charts. The entire experience is amazing, Iconic has the most seamless and customer friendly booking and assistance during the entire process. They asnwer all your doubts and go the extra mile to give you some tips and insights that you may need (we got Julie for this and she was amazing). We picked up the motorhome at Christchurch and we got Richy as our sales representant. He is the best! Really nice, so kind and professional and always available to help. One of the nicest persons we met. And then there’s the motorhome... Amazing! We saw many motorhomes and campervans during our stay, from many different companies, but there’s no way they can compare. Iconic plays on a different level. The motorhomes are new, luxurious, full equiped, with lots of space, comfortable... Everyone in the campgrounds just admired our motorhome. It’s really a different game. Plus we always felt safe and as having our backs covered from Iconic team and Richy for whatever problem we could face, which allowed us to be completely cool and relaxed the entire time. If you want the best motorhome rental in New Zealand, rest assured, you’ll find it at Iconic. We hope to come back and rent from them again soon.

Reviewed 4 months ago

Iconic Motorhomes responds:

Hi Luis
Thank you for taking time to write a review. We are so pleased to hear you had a worry free Holiday.
Hope to meet again.

The Doughtys's avatar

The Doughtys

Ranking: 10/10

Fantastic camper vans! Modern, clean and well equipped with all details included. Iconic were superb to deal with at every stage of our journey and Richie - the world’s nicest guy - was on call the entire time in case we needed anything. This company is geared towards making your experience the absolute best and we would go out of our way to use them again.

Reviewed 5 months ago

Iconic Motorhomes responds:

Brilliant to hear that your holiday was so wonderful, that's our main priority
Thank you so much for the review

David R.'s avatar

David R.

Ranking: 10/10

Hired a Bolero for 12 days with a buddy of mine to trek around South Island. Rich was very helpful about showing us around the motorhome and making sure we were comfortable using it. All the amenities were provided, there was even a coffee press! Overall, Iconic really paid attention to detail and provided excellent support while we were on the road. I highly recommend touring NZ in a motorhome, and even more highly recommend renting yours from Iconic! Will rent again when we return to North Island, as they have an Auckland location. Thanks guys!

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi David and Yuriy
It was a pleasure to meet you both, we shall look forward to welcoming you back to New Zealand in the future, best wishes from Team Iconic, and we appreciate your kind review.

Maree Shepherd's avatar

Maree Shepherd

Ranking: 10/10

I hired a Swift Kontiki from Iconic Motorhomes for 8 days recently. They were so very helpeful to getting me on the road. The motorhome was easy to drive and "fool proof"!! It was smooth to drive and I'm grateful for the opportunity to hire.

Many thanks Iconic

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Maree
Its great to hear a good review from a Local.
More New Zealanders should explore this wonderful country. You certainly did it in style.
Thank you from all the team at Iconic.

Ben and Renee's avatar

Ben and Renee

Ranking: 10/10

We hired the Sundance which is the perfect size for a couple. (We found bigger brands were all too big or small)
Had the most incredible holiday and due to New Zealands tourist friendly self-contained laws woke up to some amazing views!
This has everything you need and was easy to work out (never hired a campervan before but had no issues) A great feature was the window blinds instead of the cheap curtains companies like Britz use. There are no hidden fees and charges and the staff couldn't have been more helpful.
We got a lot of comments about our van and look forward to hiring it again.
Couldn't recommend more.

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Ben and Renee
What a great review, The Sundance motorhome is always a popular choice, and we at Iconic are happy to hear that it has met with all of your expectations.
Thank you both for passing on your experience.

Antonia's avatar

Antonia

Ranking: 10/10

Thanks to Iconic Motorhomes my family and I had the trip of a lifetime travelling around the South Island in their GR8 Escape Motorhome recently. We are first time motorhome travellers but this will definitely not be the last. The motorhome was in immaculate condition at pick up and Richie was so helpful with recommending an itinerary for us as well as showing us how to navigate operating the motorhome. Having two teenage sons onboard we weren’t sure how things would go but it was an amazing holiday with lots of laughs, adventures and memories made. I highly recommend Iconic Motorhomes for your next New Zealand adventure. They’re service is second to none from time of booking right thru to time of drop off.

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Antonia, Many thanks for a wonderful review, its great to hear that travelling with teenagers can be a rewarding experience.
The layout of the Gr8 Escape certainly proves a winner in this scenario.
We look forward to seeing you again, maybe just as a couple

Hatte Gang's avatar

Hatte Gang

Ranking: 10/10

Family and I rented the Bolero motorhome for a 11-day holiday touring NZ South Isle and the motorhome we chose was met all our needs in every way – size, comfort, luxurious, and ease of operation both on the road and parked up.
This was the first time we had experienced this style of touring, so my wife and I were apprehensive as to how this was going to unfold. To cut a long story short, the kids loved it and my wife and I still have a smile on our faces when reminisce on our touring stories.
Dealing with Kay and Richy from the Christchurch depot was excellent, we found them friendly and helpful and couldn’t do enough to ensure our trip went without a hitch, which included vehicle return.
We rate Iconic Motorhomes very highly and would recommend this experience to anyone.
We would definitely use them again (if we ever toured NZ again, maybe next time - North Isle).

Thank you Iconic and especially Kay and Richy!

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Brad and Donna and the Gang :)
Its lovely to hear that the team in Christchurch enhanced your experience to New Zealand.
What a country, we shall look forward to meeting you in Auckland to continue the experience further

Brian Warburton's avatar

Brian Warburton

United Kingdom

Ranking: 10/10

We hired a Bolero motorhome for 26 days from Iconic in Auckland. Julie and her team were exceptional; friendly, helpful and professional. The motorhome was fantastic, with every possible luxury and very easy to drive. We couldn’t fault the motorhome or Iconic they made our holiday special. We will definitely be recommending them to our friends and family.

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Brian and Valerie
Its great to hear your positive comments, Julie and Tony certainly appreciate knowing that they made a great impression on behalf of the Iconic team.
We shall look forward to welcoming your back to New Zealand in the future.

Caroline Newman's avatar

Caroline Newman

United Kingdom

Ranking: 10/10

My partner and I hired the Sundance motorhome for 16 days in Sept/Oct and toured the South Island. Our whole Iconic experience was absolutely wonderful. We were received in the most friendly and professional way possible. Richie explained everything clearly and patiently and told us to not hesitate to call with any questions or concerns 24/7 - which we did a few times. We felt very well looked after and supported. The motorhome was in beautiful condition, the kitchen was well equipped with everything we needed and the linen was good. I recommend Iconic Motorhomes very highly and would definitely use them again if we come back to NZ.

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Caroline & Peter
Awesome to hear you had a wonderful trip, the Sundance although smaller never seizes to impress.
Look forward to meeting again

Michael Crosby's avatar

Michael Crosby

Ranking: 10/10

We hired a Rio motorhome from Iconic in September 2018 and would rate the camper and company 10/10! The people we dealt with at the Auckland office were friendly and helpful and couldn’t do enough to ensure our trip went without a hitch, and that included the return process after the tour. The van met our needs fully - there were 2 of us and we made a tour of the North Island. This was my first experience with a camper van and I would definitely do it again and use Iconic again. A truly memorable holiday.

We are a British couple (mid 50s) who currently live in Dubai.

Thank you Iconic!

Reviewed 5 months ago

Iconic Motorhomes responds:

Hi Michael and Bethan, great to hear your positive review, and we are so pleased that you have enjoyed your adventure to the North Island, we shall look forward to seeing you here in the future

Carol Sangwell 's avatar

Carol Sangwell

United Kingdom

Ranking: 10/10

Thus company couldn’t do enough for us. The 6 meter 2 person Sundance home was spotless and very comfortable for the two week period we used it for. The instruction on its use were clear and we had no problems with it at all. Never having done a holiday in a motor home before, this company make it an easy and enjoyable experience!

Reviewed 6 months ago

Iconic Motorhomes responds:

Hi Carol & Kevin
Thank you for your kind Review, Motorhoming sure is the best way to experience NZ.
Look forward to welcoming you back

Craig Brown's avatar

Craig Brown

Australia

Ranking: 9/10

We hired a Rio Black Edition for our 3 week trip around the South Is of New Zealand. When we arrived at the depot in Christchurch we were welcomed by Richy who immediately took us through our campervan and showed us the ropes on everything. We were then offered coffee and muffins in the office while we sorted out our communications whilst in New Zealand. Our first night in Christchurch went well, everything performed as it should except for the Satellite TV. On our way out of town the next day we called back in to Iconic to have a few questions answered and to have the satellite TV checked. Richy was very helpful and tested the TV and gave us some tips with this. In case we had any trouble he offered us the use of a hard drive with a selection of movies and an extra blanket. Lucky for the hard drive as we only had success with the TV once on the whole trip. This was no real problem as it was a nice break to play some games instead and break the norm of watching TV.
We chose the Rio on price and size and it performed as described. However, after seeing the Bolero we are already planning on hiring this for when we do the north island for our next visit to NZ.
We had no issues on our entire 3 week trip. Other than getting used to making up the bed every night and water in and water out everyday, we had a great time.
For the price and the service from Iconic and after taking a few sneaky peaks at other campervans out there, I know we made the right choice. This is a great company with great service and very highly recommend them to anyone planning on travelling around NZ in a campervan. 10/10 to Richy and Iconic. See you next time we are in NZ.

Reviewed 6 months ago and experienced in August 2018

Iconic Motorhomes responds:

Hi Craig and Helen
Thank you for your great review, so pleased to hear that you had a fantastic adventure, shame you didn't go with the upgrade offered before heading away, I suppose everything is easier in hindsight
We shall certainly enjoy welcoming you back to NZ in the future

Renée's avatar

Renée

Ranking: 10/10

What a fantastic experience, thanks Iconic for contributing to one of the best holidays my partner and I have ever had (and I’ve travelled a bit). We hired the Sundance motorhome for our seven-day road trip around the South Island and boy, we couldn’t have been happier with our choice! Perfect size for a couple, and everything in the motorhome was luxurious, user-friendly, intuitive and well considered in its design. Then there’s the personalised, friendly, first-class customer service that most of the reviews I’d read prior about Iconic had alluded to - and what a delight to discover this for ourselves. Richy and the team were responsive, friendly and went over and above at almost every opportunity. Could not recommend these guys highly enough to anyone who has plans to motorhome around NZ!!

Reviewed 6 months ago

Iconic Motorhomes responds:

What a lovely review Renée
It was a great pleasure meeting with you both in Christchurch, and we shall look forward to seeing you again some day.

Christine Groves's avatar

Christine Groves

United States

Ranking: 10/10

Our NZ holiday was awesome! Thanks Iconic Motorhomes. We traveled in your Bolero and had a wonderful time. What a delight to hike and return “home” to the Bolero for hot tea and a nap before making more discoveries on your South Island. We are first time campers, new to driving on the left, but found the motorhome user friendly and a dream way to travel at our own pace, on our own schedule. We covered a lot of ground and loved it all, but especially the drive through Arthur’s Pass and from Fox Glacier to Wanaka. On more than one occasion we were able to freedom camp. My compliments too for the nice furnishings in the kitchen and the exceptional bed linen. All was first class with much attention to detail. Thank you!

Reviewed 6 months ago

Iconic Motorhomes responds:

Hi Larry and Christine,
That really sums up the convenience of having a motorhome for your adventure, it really is a snug little bolthole to go home too.
We enjoyed hosting you both, and shall hope to see you as one of the 1 in 4 return again :)

Holly Bartholomew's avatar

Holly Bartholomew

Australia

Ranking: 10/10

Wow what a holiday! My husband and I booked the Bolero Black to explore New Zealand for our honeymoon. It was our first time driving a motorhome and we were suprised at how easy it was to drive. Everything inside was perfect, the seats and bed were comfy, and there was everything you needed. We drove from Christchurch to Queenstown over 8 nights, stopping at Lake Opuha, Lake Tekapo, Mount Cook, Lake Pukaki, and Wanaka. There was some unexpected snow fall while we were in Wanaka and we stayed so cosy inside our motorhome with the heating and insulation.
We absolutely loved our home on wheels and it was well worth the money to be able to feel so safe and comfortable for our trip.
Thank you Iconic Motorhomes for the incredible memories! We will definitely be back and for longer next time!

Reviewed 6 months ago

Iconic Motorhomes responds:

Hi Holly and Jai
Its great to hear that you enjoyed your honeymoon in a Bolero, especially as we had such a cold snap - The Iconic Motorhomes are sure to please in colder weather

Niamh  Carlin 's avatar

Niamh Carlin

New Zealand

Ranking: 9/10

Great experience travelling around New Zealand in this motorhome. Very accommodating staff with Richy in Christchurch with all the information explained and provided in a book and USB also. Had everything we needed from pots, pans to plenty of towels and even DVDs loaded on the TV for the days driving! Good sized motorhome with a little self contained toilet and shower. Just make sure you sort your own transport from the rental place to/ from the airport as the company do not provide this. Will be recommending to a friend

Reviewed 7 months ago

Iconic Motorhomes responds:

Hi Niamh
Many thanks for taking the time to give a positive review.
Good point re - airport transport, we carried out extensive pricing checks to realize that it would be far cheaper to clients to make their own way rather than build in an additional cost, having previously offered this service.
Uber rocks :)

Mic & Agnes's avatar

Mic & Agnes

Ranking: 10/10

We are glad that we had choosen Iconic for our first trip to South Nz. Richy who introduced us to our new home is very friendly and ensured everything is setup properly, equipped us with the necessary knowledge on the vehicle before we set off.

The motorhome is equipped with all the necessary, in super good and clean condition. It is awesome that our first stay did not faced any terror stories like those shared on internet. Heater is warm in winter night, the vehicle is in great condition for road trip.. Really nothing to worry about.

We couldnt thank the Richy and Kay enough for reassuring us, providing answers to many queries pre trip and during the trip .. thank you iconic motorhomes

Reviewed 7 months ago

Gemile's avatar

Gemile

Ranking: 10/10

Everything was perfect and clean! We really had a great Time with our iconic motorhome :)
Gemi & Marco
Trip started on August 18th till 27th

Reviewed 7 months ago

Iconic Motorhomes responds:

We know your English is limited, so thank you for your review.
Grazie molto

Craig Pyzik's avatar

Craig Pyzik

United States

Ranking: 10/10

Richy and the team at Iconic were wonderful to work with. My wife and I rented a camper from them for our honeymoon and we had an amazing time! We would definitely work with them again!

Reviewed 7 months ago

Iconic Motorhomes responds:

Excellent news for the Iconic Team
We shall look forward to welcoming you back to NZ for a wedding anniversary :)

Stephen Collins's avatar

Stephen Collins

United Kingdom

Ranking: 9/10

Lovely Motorhomes ,comfy bed good fridge and cooking arrangements
The people were friendly and helpful
The fiat Ducati base was quite economical
Given it is quite a luxurious top end offer - they could go one step further and allow you to return the van without the fuss of filling the fuel and gas and emptying all the wastes
Nevertheless a good experience

Reviewed 7 months ago

Iconic Motorhomes responds:

Hi Stephen, Thank you for taking the time to review Iconic.
Service prices for these items were all on your charter
It is quiet a high price as we would prefer that as you have done this during your holiday that you would return the motorhome in the same format as on collection.

Andrew Jay's avatar

Andrew Jay

Australia

Ranking: 10/10

Everything you need in an elegant efficient motor home. The best we have used yet. Even a bath mat supplied! Friendly, helpful staff. A warning note, however, as the Bolero bed might not suit the very large/tall. Will happily recommend and use again

Reviewed 8 months ago and experienced in January 2018

Iconic Motorhomes responds:

Hi Andrew and Barbara
Lovely to hear you enjoyed your travels in a Bolero Black Edition

Slightly surprised with the comments on the Beds, we have had so many clients in the 8 years with our Bolero model, and we didn't yet have a concern raised on the bed size, so I think it suits most luckily

John Juyad's avatar

John Juyad

New Zealand

Ranking: 10/10

Great motorhome and Super great staff to deal with. Thanks for your service! Till next time.

Reviewed 8 months ago

Iconic Motorhomes responds:

:)
Perfect

Amy's avatar

Amy

Australia

Ranking: 10/10

Amazing service!!!
We were so happy with the wonderful service from Kay and Ritchie at Iconic Motorhomes Christchurch, they made our trip so easy and enjoyable. The Motorhomes themselves had everything we could want and need, we were surprised by all the great features it had.

Reviewed 8 months ago and experienced in January 2018

Iconic Motorhomes responds:

Great to hear that your family adventure was everything you wanted and more :)

darren mitchell's avatar

darren mitchell

Australia

Ranking: 10/10

Had an great trip to NZ North Island the motorhome experience was awsome and Julie from Iconic couldn’t have done more for us, the motorhome was spotless and everything was explained to iis on pick up with no hassles. Will definitely be visiting South Island on our next holiday. Thsnks again Iconic

Reviewed 9 months ago

Iconic Motorhomes responds:

Hi Darren
Thank you so much for sharing your experience of Iconic with others.
The Iconic team look forward to welcoming you to Christchurch and replicating the great Iconic experience

SURYO WIBOWO's avatar

SURYO WIBOWO

Ranking: 10/10

Wonderful experience with iconic motorhomes although thats my first newzealand trip. Very good condition car, same as we saw in youtube. All the equipment worked well. Richy in christchruch has helped me so much.

Reviewed 9 months ago

Iconic Motorhomes responds:

Thank you for taking time out to review Suryo,
Its a real pleasure to meet clients from all corners of the world, and we hope that you have enjoyed your Bolero experience enough to bring you back to see us again soon

Nathan Mealing 's avatar

Nathan Mealing

Ranking: 10/10

I can honestly say Iconic motorhomes completely exceeded our expectations. Helpful and friendly staff. Outstanding motorhomes with everything you need for a great holiday.!!! Highly recommend this business and we will definitely be booking another holiday with them again soon.

Reviewed 9 months ago

Iconic Motorhomes responds:

Hi Nathan and Larna
Thank you for a great review, we shall look forward to welcoming you back to New Zealand in the future.
Take Care

Anne Berkett's avatar

Anne Berkett

Ranking: 10/10

Great staff, welcoming and very detailed in explaining how everything worked. Richy responded quickly to a couple of minor queries we had during our 12 day trip around the lower South Island. Comfortable, warm vans, easy to handle and would definitely use again.

Reviewed 10 months ago

Iconic Motorhomes responds:

Hi Anne, Its lovely to receive your positive review, come back and see more of the South Island soon

Chris and Karen Gough's avatar

Chris and Karen Gough

Ranking: 10/10

Right from the first email response, the team at Iconic was incredibly professional and did everything they could to make our experience a special one. The online videos and pre-departure inspection ensured that there were no surprises when we picked up the Bolero.

Julie and David went above and beyond to make sure that we felt like we were their only customers and that our motorhome was the right one for us.

The Motorhome was extremely well laid out and surprisingly fuel efficient and definitely the most comfortable vehicle I have ever driven.

It was nice to find everything well looked after and in excellent working order. This was our first entree into the motorhome experience and we are so pleased that we chose Iconic!

Thanks for making it such a memorable experience guys!

Chris and Karen Gough

Reviewed 10 months ago

Iconic Motorhomes responds:

Much appreciated by the Iconic Team. Thanks Chris and Karen for a glowing review.

Neil McLeod's avatar

Neil McLeod

Australia

Ranking: 10/10

Thank you Iconic for an amazing holiday touring the South Island in our luxurious Bolero Black Edition. We were lucky enough to be upgraded from a Rio to the Bolero Black Edition and appreciated the fact we didn't have to make a bed every night. We are in our late 50's and found the van to be really comfortable and spacious. Richy warmly greeted us in Christchurch ( opening early for us, thank you) and his comprehensive guide around the vehicle ensured we had no problems with the operation of the van. The van was equipped superbly both in the kitchen and the bathroom. The little touches of staying in a hotel were evident in the supply of toiletries and spare towels. We spent most night at powered sight in some beautiful camping grounds with excellent facilities. We come from North Queensland so we made good use of the superb heating in the van, spending the cooler evenings snuggled up in the van watching movies. A great way to relax after a days driving and sight seeing. We couldn't believe how economical the van was to drive, and how well it negotiated through the passes and never ending winding roads in the South Island. The spectacular views we saw around every corner are forever in our memories. Our trip ended with a tour of the Iconic Christchurch workshop with Sean and Richy proudly showing us the beginnings of the making of a rocket ! Iconic is a truly unique company and I have no hesitations in recommending them to anyone wishing to have a luxury camper van experience.

Reviewed 10 months ago

Iconic Motorhomes responds:

Brilliant Review
Thank you from the Iconic team and Rocket Lab :) in Christchurch, our team are certainly full of surprises :)

Campervan bookings…  Compare and Book Campervans  … best price guarantee!

Jean Calaverne's avatar

Jean Calaverne

United States

Ranking: 10/10

“Wow” What more can I say than "WOW!" My wife and I spent 2 wonderful weeks in a Bolera Black Edition Motorhome. We traveled the South Island of New Zealand mid-April catching miles of brilliant colours and majestic landscapes! We picked up our Bolera Black edition Motorhome from Richy at Iconic Motorhomes in Christchurch. Since I never owned or rented a motorhome I received a full walk thru and briefing on the the vehicle from Richy. After 30-45 minutes or so we were fully briefed and ready to hit the trail. Another Wow goes out to Richy and Iconic, great people and what a ride. Glamping on steroids! What fun we had in style and comfort...without a doubt the cadillac of the C-class Motorhome. We are still enchanted with the hundreds of photos and videos we took traveling the beautiful country of New Zealand, a must on anyone’s bucket list that appreciates nature at its best. And when it comes to seeing it in luxury and style...it’s a must to stop in at Iconic in Christchurch and let Richy give you the keys to a Bolera Black edition...or take it up a notch and get the Bolera Kon-Tiki Black Edition! Our score on Iconic and Richy...10!

Reviewed 10 months ago

Iconic Motorhomes responds:

That review has cheered us up on a rather grim day in New Zealand
Thank you for making the sun shine for us today in Christchurch, its a great way to start the day.

Elaine Sellars's avatar

Elaine Sellars

United Kingdom

Ranking: 10/10

I recommend Iconic without hesitation. We hired a Bolero Black for the two of us for a three week trip around the South Island. Our Motorhome was spotlessly clean, extremely comfortable and ran beautifully. Richy and the team were friendly and professional throughout, making the whole process easy and stress free. The motorhome pretty much looked after itself. We found the large fridge and freezer particularly useful. The shower was a good size too. Plentiful cupboards and storage meant we could do lots of freedom camping and DOC sites. A real home away from home. Thank you all at Iconic - simply fabulous.

Reviewed 10 months ago and experienced in March 2018

Iconic Motorhomes responds:

Thank you for a wonderful review
We are so pleased to hear that our Bolero Black Edition Motorhome provided a Home away from Home and met with your needs so well.
Thank you for sharing your positive experience with others.

Matilde Knudsen's avatar

Matilde Knudsen

Denmark

Ranking: 10/10

We had the great pleasure of renting an Escape for one month through Iconic.

One plus was the vehicle itself - the floor plan was perfect for our little family being able to put our baby to sleep for the night and still hang out in the lounge area. A lot of nice details that made camper life easier.

Another plus was the great service we experienced from Richy in Christchurch. We called him a couple of times and he was always a pleasure to talk to and very helpful.

We can highly recommend Iconic Motorhomes!

Reviewed 11 months ago

Iconic Motorhomes responds:

Hi Matilde
Great to hear from you today, and we are very happy to hear that the Escape model suited you so well and that you appreciated our inclusions for your adventure.
Thank you so much for sharing your families experience with others.

ALISON JUNE BROCK's avatar

ALISON JUNE BROCK

Ranking: 10/10

We really enjoyed our time in the Sundance, which is great for 2 people. Loved the efficient layout with the kitchen and bathroom at the back. Enjoyed also the extra touches of gift soaps in the bathroom, plenty of towels etc, and the inverter for charging our devices. Also appreciated the map books (when the internet wasn't available!)
This camper really did handle like a car and often could take car parking spaces when necessary; very powerful (yet fuel efficient) motor which meant that being a manual transmission didn't matter because often it would carry on climbing a hill without having to change gear! I usually get car-sick if I try to read while travelling, but (maybe) because the cab is so high up in the Sundance, I didn't suffer from travel sickness at all! And the view out the front windshield is superb!
So much storage space! so you can really spread-out, and the fridge held everything from 1 shop for our 9 day vacation. I really appreciated the battery operated stair-step that popped out with the push of a button and we really enjoyed the quality stereo that we could sing along while on our Road Trip.
The only 2 things I would "caution" the next people using this camper: if you're not plugging into power every night, you will have to fill-up the LPG more quickly, as the gas bottles are small, and when you go to turn on the water pump - check that the shower is turned off first! (if it has been bumped on while the pump is off, it can spray unexpectedly! )
Totally loved our stay in the Sundance! An awesome little camper that we were sad to leave. Highly recommend the Team at Iconic Motorhomes. Thanks especially to Richy who took great care of us.
Alison and Kevin Brock :)

Reviewed 11 months ago

Iconic Motorhomes responds:

Hi Alison and Kevin, How great it is to receive such positive feedback on your Iconic Adventure.
The Sundance is a great option as you found. Thank you for sharing your experience with others.

Lindsay Berquist's avatar

Lindsay Berquist

New Zealand

Ranking: 8/10

We have recently hired one of these lovely Bolero motorhomes for 10 days to look around the South Island. We found it to be a really modern motorhome but had a couple of gripes about it. We found the made-up bed not very wide for two people and felt like we rolled to the middle sometimes. Also the toilet area was very small even though the actual toilet could swivel around to give more room. The rest of the motorhome was really good though. We loved the swivel seats in the front, and found the curtains and also the heating superb. One last gripe we had was that we got a cracked windscreen (through no fault of ours) and had to pay for a new one. I did read the terms and conditions and knew we would have to pay for it, but i think by taking out the full insurance cover the windscreen should be included, as it is with other companies. We found Richy and the team in Christchurch to be very friendly and also good at explaining everything.

Reviewed 11 months ago

Iconic Motorhomes responds:

Hi Lindsay
So sorry to hear your gripes, its very unfortunate that you felt that an excess on the insurance isnt your responsability.
Sad to hear, but that's the way insurance works, it was just the excess you paid which is a very large saving on a new screen.
Each company offers differences, some on price, some on mileage charges, most charging a bond, we think we have the best insurance option, given the value of our motorhomes compared to other companies, and we are so pleased that you found the motorhome luxurious and warm.

Ryza Jusary's avatar

Ryza Jusary

Ranking: 10/10

Our first ever motorhome holiday and what better way to do it in scenic New Zealand with Iconic Motorhome. We had done our careful research and compare many rental motorhome companies before settling down with Iconic Motorhome; best decision ever made.

Everything was such a breeze, from the get-go all the way to the time we have to return the motorhome to the dismay of our 2-year-old boy! Richy was very patient with us explaining the works of our Bolero (BE). It has everything and more and it definitely suited us fine throughout the journey.

The Bolero handles well, and it kept us warm on the sudden snowfall in Lake Tekapo. We stood out from the rest with the stunning Swift Bolero design and had a couple of enquiries and nods of approvals!

All in all, the team of Richy and Kay of Iconic Motorhome are very professional, sincere and struck a tremendous and deep impression on us and we will engage them again in a heartbeat for our next trip up North!

Reviewed 11 months ago

Iconic Motorhomes responds:

Great to hear from you Ryza, it must have made a great impression on your son, the Motorhome our country and even snow in Tekapo in April
So pleased that your journey from Singapore proved worthwhile.
Our Auckland team will look forward to welcoming you for your next great adventure!

Nikki Hind's avatar

Nikki Hind

Ranking: 10/10

We cannot thank the team at Iconic more for our fantastic experience. Our Bolero motorhome was the perfect size for us and all of our gear. I was extremely nervous about the day to day maintenance of an RV. Julie made the tutorial experience seamless and the welcome packet was an extremely useful tool. We had zero problems "filling and dumping." The bolero also came well equipped with kitchen, cooking, cleaning and random necessities. The interior finishes are beautiful. The bed was comfortable and the linens were hotel quality. Driving was a breeze and overall I could see myself purchasing a Bolero.

The customer service at Iconic is exceptional. We only met Julie and David but they conducted themselves as if they owned the company. Their pride and care of iconic is demonstrated throughout their professional, and caring service. I cannot thank them enough! YOU GUYS ROCK!!!! See you next year! Aloha, Nikki and Nissen

Reviewed 11 months ago

Iconic Motorhomes responds:

What a fun review
It is certainly appreciated by the Auckland team,
So great to hear that all went so well and the motorhome lived up to your expectations
We shall certainly look forward to elcoming you back to continue your adventures
Kia Kaha:)

Nicole Kolb's avatar

Nicole Kolb

Australia

Ranking: 10/10

We rented a Gr8 escape from Iconic for a 16night trip around the North Island. From the moment I made original contact with them to dropping off our motorhome we were very well taken care of. This is small family business and it shows, the service you received is above and beyond. The motor home itself, I would recommend to anyone with 2adults and 2 children. It was immaculately presented and very easy to manoeuvre, especially compared to some of the larger motor homes with the bed over the cab. The pull down double bed for the adults was great as we didn't have to make up a 'table bed' everyday. We would simply pull it down at night and push is back up in the morning. Overall our experience was first class, we could not recommend Iconic more highly.

Reviewed 11 months ago

Iconic Motorhomes responds:

Hi Nicole
Lovely to hear that you enjoyed our Gr8Escape,
We appreciate your glowing review of our company and our motorhome so much.
Thank you

Angela Bliss's avatar

Angela Bliss

Australia

Ranking: 10/10

We just hired a Bolero for 10 days around the South Island. Loved dealing with Iconic - from research, booking through to the lovely card and photo they gave us when we returned the vehicle. Richy especially was terrific - couldn't do more for you. Really recommend their service and campervans.

Reviewed 11 months ago

Iconic Motorhomes responds:

Hi Angela
Our little finishing touches obviously met with your approval
Thankyou for your lovely review, all of our team appreciate the effort by yourself to post.

Donald De Witte's avatar

Donald De Witte

Belgium

Ranking: 10/10

We used Iconic Motor Homes for our trip of 11 days through New Zealand and this was a great experience at all levels.

First, the entire team of Iconic was very supportive, from the moment we requested an offer, the day we arrived and all the instructions they gave to let us feel comfortable with our first trip in our life with a motor home. Julie was a real star!

Our trip was a great experience although we needed more time, hence 10 days more would have been better to discover the South. New Zealand is really well prepared for the camping car tourism and that was a great experience.

I wished there was more wild life and hence, don't know why there is no terrestrial wild life like deer etc...

We will for sure come back to do the South with more time.

Reviewed 12 months ago

Iconic Motorhomes responds:

Hi Donald
Great to hear that you have enjoyed your Iconic adventure to New Zealand
Sorry you have missed out on the wildlife, maybe you had too much on your itinerary to see and enjoy it this time

Dennis McSweeney's avatar

Dennis McSweeney

United States

Ranking: 10/10

Excellent Staff, knowledgeable, organized, details all sorted out.
The Motorhome was a top quality machine, well maintained mechanically. The Diesel Coach had plenty of power for the hills and was well matched to a "smart" automatic transmission that performed perfectly up and down grades.
The bedding and cookware provided was perfect for providing comfort, and equipped for preparing and serving delicious meals.
Kay got our Contract sorted out in short order, Ritchy was great support when we had puzzling questions.
We had visited the Airport Locations of Jucy and another Campervan Chain, and found the experience chaotic.
This is a Owner Operated Business that has a very high quality product, and very high standards of Customer Service.

Reviewed 12 months ago

Iconic Motorhomes responds:

Thankyou for your great review Dennis
So pleased to hear that you enjoyed the comfort of the Bolero for your adventure

Lorrie Eagle's avatar

Lorrie Eagle

Canada

Ranking: 10/10

I can’t possibly say enough good things about our experience with Iconic Motorhomes!! They were very quick to respond to our request for a quote, and extremely helpful with all of our questions and information about renting a camper van for our 18 day holiday around the South Island! The model we rented was The Rio and it was great! It was very stylish, fuel efficient, easy to drive and park, and incredibly clean and well maintained!! The staff at Iconic were awesome to deal with, from booking, to pickup and drop off! So helpful and informative. They go above and beyond to make sure that your experience is the best that it can be!! Renting from Iconic was in my opinion the absolute best choice!! Great experience, thanks Iconic!!

Reviewed 12 months ago

Iconic Motorhomes responds:

Hi Lorrie and Garry
Fantastic review, thank you so much for your positive comments.
The team involved are very appreciative.

Bee Berrie's avatar

Bee Berrie

Ranking: 10/10

David and the team at Iconic rented us a fantastic Bolero for a week around Auckland. We were travelling with our one year old daughter and I have to say, we were welcomed with open arms, and with the most incredible customer service. The vehicle itself was immaculate, and equipped with literally everything we needed / could want, including a hoover as I was terrified about filling it with sand! It really was a palace on wheels, so easy to drive, use and stay in. We encountered a Cyclone midway, and hid out from the rain in the van watching old movies with our daughter - another incredibly useful touch was the hard drive loaded with films.

Without a doubt a highlight of our two month trip round Aus and NZ, I could not recommend Iconic enough - a great independent business, fantastic vehicles, a brilliantly friendly, understanding and fun team, thank you!

Reviewed 12 months ago

Iconic Motorhomes responds:

Hi Bee and Dan, Thank you so much for a great review and one well deserved by David and Julie and the Iconic team based in Auckland.
We hope to see you all back in New Zealand, maybe in Christchurch next time?

Paul Karas's avatar

Paul Karas

United States

Ranking: 10/10

Great camper, and the Iconic staff are very friendly and helpful. We had a trouble-free 3000 km tour of the stunning South Island. Highly recommended!

Reviewed 12 months ago

Iconic Motorhomes responds:

Hi Paul and Eileen
Thankyou for your positive review.
We are so pleased to hear that in some small way we have helped make a holiday to remeber.
Come back soon :)

Sandra Berger's avatar

Sandra Berger

New Zealand

Ranking: 10/10

Sandra and Norbert from Germany ;
We stayed with Iconics RIO from Dezember 2017 to January 2018 and February to March 2018 in the Iconics BOLERO. We were excited of both motorhomes. Here is really true what is promised before. 1A quality ! Both vehicles were not older than a year. Top maintained and really clean! We have also had other experiences in New Zealand with motorhomes. clean is not clean for a long time and also the condition of the interior and the vehicle is not maintained. Also, there is not a complete range of mosquito screens and sun protection for the price. Also really lovingly thought of little things inside. They are really luxury motorhomes; luxury because they have everything and the quality, condition and care are right. All the staff we met: Julie and David in Auckland and Kay and Richie in Christchurch are super nice! Family friendly contact and always available! even on holidays! We were more than happy and friends we showed the motorhome from the inside were just as enthusiastic. This was our first time customer at ICONICS but certainly not the last time !!! Sandra and Norbert from Germany

Reviewed about 1 year ago

Iconic Motorhomes responds:

Dear Sandra and Norbert,
Thankyou for sending in your review, you have managed your English well enough for us to understand that you enjoyed both of our Rio and Bolero motorhomes for your visit to New Zealand.
We shall all look forward to seeing you both again to escape the German winter.

Neil's avatar

Neil

Ranking: 9/10

Rented 2 person Sundance Swift from Iconic for 3 week trip around South Island. Good pre-trip information and communication, videos etc helped set us up for a great 3 weeks. Very friendly staff with good tips and handy that we could store our big travel bags in their office instead of the van. Comfortable camper for 2 and well equiped, including some things that were thoughtful - detergent, soaps, fly spray, disposable gloves etc. We were also lent a couple of camping chairs which proved useful. Kind of nice that we were in somthing other than a Britz or Maui which were everywhere. Couple of niggles with grey water tank sensor not working so went from empty to full without warning and needed to keep sink down to stop shower door from banging around while driving along. They will be easily fixed though. We would highly recommend Iconic!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Thanks for the review Neil
Much appreciated

Mary and Trey McCanna's avatar

Mary and Trey McCanna

Ranking: 10/10

We researched many RV companies, large and small, for our 3 week trip to New Zealand. Iconic stood out from the others with their outstanding customer service. Any questions or concerns prior to the trip were addressed promptly. When we arrived in Auckland we received a thorough briefing on the operation of the RV from David and Julie. Off we went in a spotlessly clean Fiat. It was well equipped and thoughtfully designed to make our journey a pleasurable experience. We dropped the van off in Christchurch and were greeted by Richy and Kay. They inspected the vehicle, debriefed us on any problems we had and then arranged transportation to the airport. We can't say enough about the incredibly professional and personal service we received from the Iconic Team and would highly recommend them for your RV needs.
Trey and Mary McCanna

Reviewed about 1 year ago

Iconic Motorhomes responds:

Thankyou both so much for your fantastic review.
It’s so positive for all the team to hear that you are super happy with both your motorhome presentation and the customer service received.
We shall hope to see you both in the future.

Jaime Mansur's avatar

Jaime Mansur

Mexico

Ranking: 10/10

Hi all motorhome seekers
First and foremost, you need to stop looking for any other option. This is the ONE if it’s in your budget and if not try to make it (You won’t regret it and its worth every penny). We rented a Rio model 2017 for 40 days and I can say this has been the best trip of our lives. The motorhome has all the bells and whistles that you can expect. The length is 6m long which was perfect for the more than 8,000km that we drove around the twisty roads of beautiful New Zealand. But the best part was team that Iconic has. Excellent experience through the booking, reception and return. We were always greeted with and big smile and with the attitude and disposition to help us. There is no other way around it, They are the best!

Reviewed about 1 year ago and experienced in January 2018

Iconic Motorhomes responds:

Thank you so much for your lovely review
This has been enjoyed by all our team members both in Auckland and Christchurch
It is so much appreciated
Thankyou Jaime and Laura from both teams of Iconic New Zealand

Kathy Magaluk's avatar

Kathy Magaluk

New Zealand

Ranking: 10/10

Just arrived home after touring the amazingly beautiful country of New Zealand in our “home-away-from-home”...aka:the Rio campervan. What an absolutely wonderful experience! The campervan was all we had hoped for and more. It was the perfect size for two to travel comfortably—with ease! As we navigated the narrow winding roads, we remarked how glad we had chosen this particular model! The campervan was immaculate, stocked with everything from stemless wine glasses to an insulated French press, and had plenty of storage space. We were glad we had added the barbecue grill, outdoor chairs and table...we used them often. Richard was wonderful to work with. The van was ready and waiting when we arrived, our phone calls answered promptly, ...every detail handled down to the taxi for our airport return. If anything, we wish we would have booked it for a week longer. Book with confidence, Iconic Motorhomes was amazing to work with!!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Kathy and Phil
Great review, very much appreciated
We are pleased to hear that you enjoyed some of the smaller details that we include in our motorhome kit.
It is often the little touches that make the difference.
Take care and we shall look forward to welcoming you back to New Zealand from America in the future

Jeff Wells's avatar

Jeff Wells

Ranking: 10/10

Just completed a fabulous 3 week trip in a Bolero motorhome touring New Zealand. Our "home on wheels" was ideal -- good looking, very comfortable with all amenities provided. We couldn't have asked for more from Iconic. Many fellow travellers wanted to see the motorhome and were quite envious. We definitely made the right choice for our trip and it will be a trip long remembered. Driving on the other side of the road was a challenge, but a challenge made easier by driving a Bolero! Thank you Iconic.

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Jeff and Phid,
For Iconic it is always a challenge to ensure that our customer service doesn't slip when dealing with a convoy of friends, such as yours.
We are all so pleased to hear that you have enjoyed our Bolero motorhome and that it provided all that you wished-for, it’s a great compliment to hear that it is a trip which will be long remembered
Hope that you will all come back and do it all over now that you have mastered driving on the left.

Glenn Arnold's avatar

Glenn Arnold

Ranking: 10/10

Everything from the booking process to the eventual return reception was absolutely first rate.
The vehicle we rented was delivered in immaculate condition. All the systems were explained thoroughly by Richard.
All in all the experience couldn’t have been better! Congratulations to everyone at Iconic. Many thanks to Kay and Richard for making this a fantastic experience

Reviewed about 1 year ago

Iconic Motorhomes responds:

Thank you so much for your kind review Glenn and Suzanne.
It was a pleasure to host you in our beautiful country.
We are so pleased to hear that our motorhome and services made it a holiday to remember.
We hope to see you both again in the future.

Liz Leech's avatar

Liz Leech

United Kingdom

Ranking: 10/10

Wow, cant recommend these guys too highly. From our first tentative enquiry a year ago, to the day we handed our camper back to them, they were totally professional and helpful. Our Bolero was a superb experience with everything in you could ask for. Like swapping a home on land for a home on wheels! A very classy way to travel NZ. We had so many people wanting to look in it and comparing it to what they had hired with biggger companies( very many envious people it has to be said). We didn’t have a single problem but if we had, we had a 24 hour contact number for our contact Richy. Our handover at the start in Christchurch was totally comprehensive so that we felt confident as we set off on our first ever campervan journey. So easy to drive and live in for 25 days. 4000 kms later we handed it back in Auckland with the same easy & friendly service. No extras to pay and a taxi arranged to carry us on. This is a small company with a great product and even better customer service, very personal and with the best motorhomes by a million miles. Thanks so much to Richy & Kay ( & Kelly back in 2017) in Christchurch, and Julie in Auckland fir making this trip such an amazing one!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Liz and Robert
Many thanks for your great review.
Good to hear that your early planning of your big OE as we say in NZ, worked out so successfully and that the Bolero lived up to its 5 star reputation
With a fleet of top rated motor homes such as offered with Iconic, it just makes our jobs easier.
The Iconic Teams are most grateful as always for you taking the time to write a cracking review.

Michael  Fong 's avatar

Michael Fong

Hong Kong

Ranking: 10/10

Spent the last 8 days on a whirlwind tour of South Island in an Iconic Motorhome. I was very impressed with the vehicle and their service. Both were top notch. I have rented a number of RVs over the years in Europe and North America, but the Bolero motorhome we rented from Iconic was the best by far. All the luxuries you could want and the vehicle was like brand new. Well worth the $. Service was also excellent. Ritchie who tended to us, went beyond the ‘call of duty’ to ensure our trip went smooth and was always just a phone call away when we had a question. When we return for our next visit defintely an Iconic Motorhome is where we will call ‘home’ during our stay! Highly recommended! The high quality vehicles and the top notch professional service will help make your trip worry-free and much more enjoyable. Thx Iconic team for making our trip amazing!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Michael it is most appreciated that you took time out to write a stunning review about your experience in one of our Bolero Motor homes.
It is super appreciated by the Iconic team.
We look forward to welcoming you back to further explore our beautiful country

Antony Birkett's avatar

Antony Birkett

United Kingdom

Ranking: 10/10

They are simply the best.

The Kon-Tiki motorhome is the most luxurious and probably largest motorhome there is on NZ roads. It is Easy to drive though, with a full size bed at the back and every mod con. We loved it and for over 3 weeks had not a problem on the mountain roads or anywhere else. Now on top of that, the Iconic team support you 24/7 and each of them always has tips as well.they are friendly and genuinely care that you have a grea5 Ho.iday. At most sites we had to show other motorhome renters around, especially from 2 big rivals beginning with a “B” and the other with a “M”

They are a little more expensive but If you want the best then rent Iconic.

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Tony and Helen, thank you both so much for a fantastic review.
The Kon-Tiki is certainly out there in the looks and superior comfort level and even at 8mts designed just for couples too, which makes it a true 5 star product, as your fellow travellers out and about quickly noticed.
Lucky you to find Iconic.
We really appreciate your support and best wishes from both teams in Auckland and Christchurch.

Torsten Herrmann's avatar

Torsten Herrmann

Germany

Ranking: 9/10

Also on our 4th visit to New Zealand, we have again sought another provider and found. Iconic motorhomes and so we met also Richy. We were received very friendly and in our mobile home. Some times the technique does not play along. So it happened that our motorhome was broken exactly on New Year's Eve. Later it turned out that a sensor of the automatic transmission was broken. Despite the holidays, Richy was always available to advise and help us. We got a new motorhome on a huge truck - really cool. It was bigger and more comfortable - great.
So we could continue and enjoy our holiday. always my pleasure.
Thanks to the team of iconic motor homes and especially to Mr. Richy 😊
Rica and Torsten from Germany

Reviewed about 1 year ago

Iconic Motorhomes responds:

Dear Torsten and Rica,
It is so kind to recieve a review.
We appreciate that with motorhomes, even though brand new can sometimes misbehave.
Luckily an upgrade was with you very quickly and didn't spoil your adventure to New Zealand

Iain Bendrey's avatar

Iain Bendrey

United Kingdom

Ranking: 10/10

This was the first time we had rented a motorhome in New Zealand and Iconic made it all so easy. From the very first contact to handing back the keys, I cannot fault the service we received. We went for the Bolero and couldn’t have been happier. If it is your first time driving a motorhome choose this model. A good size inside, but easy and comfortable to drive and easy to manoeuvre.
We picked up the motorhome in Auckland and spent 20 days driving down to Christchurch where we were able to return it. From arriving at the depot, to getting out on the road, was under an hour. Our motohome was clean, full of fuel and following a very detailed explanation from Julie about how everything worked we were on our way. The home itself is luxurious. All the fittings and furniture inside are top class and it looks very pleasing on the eye. There is plenty of storage space, with cupboards and large spaces under the bed and sofa. There is a large fridge which is more than adequate. A decent sidze toilet and shower (thought we never used the shower as we always stayed at campsites). The bed is large and spacious. Heating is very effective and keeps you cosy when the nights are chilly. The cookeris gas and very efficient and there is a microwave. In fact, there is everything you need for the evening. The motorhome looks sleek, compared to other brands and the outside reflects the inside. The other impressive feature compared to the many other motorhome we saw in the road is the engine performance. It is easy to drive.
The engine performs amazingly on even the steepest hills. We had no problems climbing the steep , winding roads of the South Island. You never felt at anytime that you were not going to make it to the top. Most of the time we got stuck behind other homes struggling up the hills!
As for service, we had a small problem getting hot water, but after 5 mins of texting (out of office hours) it was solved and there were no further problems for our entire journey. 5 star!!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Iain and Beth
Thank you so much for your great review, it is much appreciated
We look forward to seing you in the future

Christine Blake's avatar

Christine Blake

Australia

Ranking: 9/10

We spent 18 amazing days travelling around in our GR8 Escape Motorhome. Fantastic size fridge for a family of 5 lots of storage and easy to drive (so my husband tells me!)
A truly fantastic trip and the best way to travel around NZ we loved every minute of it and cant wait to come back again. Would highly recommend Iconic Motorhomes they were so fantastic to deal with, we will use them again next trip for sure!!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Lovely review from a lovely family
Thank you for the Review Christine, much appreciated
The Gr8 Escape is proving a worthy addition to our fleet.

Malene Smith's avatar

Malene Smith

Australia

Ranking: 10/10

After much research we hired a Bolero motorhome to tour the South Island for 2 weeks with our 2 teenage boys and could not have been happier with our choice. All dealings with Iconic prior to our arrival were prompt and professional. Richy met us at the Christchurch depot after our early arrival on a Sunday morning and gave us a comprehensive guide to the motorhome, before we were on our way. He was incredibly friendly and even kind enough to store a couple of our bags for us until our return. We were lucky enough to be the first users of a brand new Bolero so it was shiny new! We had a fabulous 2 weeks exploring the stunning South Island and so many aspects of the van added to this - roomy fridge, flyscreens, sunroofs, bathroom and great lighting. The kitchen was well stocked with utensils and crockery which made self-catering easy. Refilling water and disposing of waste was also easier than we had anticipated. The van was very easy to drive (including reversing cameras) and handled well on the windy, steep and narrow roads. Despite being large, it never felt cumbersome, and was very fuel efficient (diesel). In fact, over 2000km and we only needed to fill the tank a few times.
Drop off was quick and efficient. The other bonus with Iconic, compared with many other reviews we read, is that all their pricing is upfront and inclusive, so we were not slugged with any extra fees.
We plan to return to explore more of this beautiful country and will definitely hire through Iconic again.

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Malene and Anthony
Thank you so much for your very informative review, I’m sure that it will give a great insight into company and our lovely motorhomes for anyone looking to make comparrisons.
The Bolero is a great motorhome to drive and the super luxury features make for a brilliant experience, for you as 4 or for couples.
We appreciate your input and for taking time to give us a beautiful review.

Rodan Prather's avatar

Rodan Prather

United States

Ranking: 10/10

My husband and I rented a Bolero camper from Iconic over the 2017-2018 holidays for 9 days. Having never rented a camper van before, we were a little bit nervous but the experience with Iconic far surpassed our expectations. Starting with the helpful on boarding when we arrived in Christchurch to explain everything about the vehicle (it was all very intuitive) to the spotless condition of the camper, all the way through to how quick and responsive Richie was in answering questions, offering suggestions, etc. Everything was perfect. A camper van is truly the best way to see New Zealand, but our little perfect traveling home made it all the much better. I am now converted to the camper life and can’t wait to go back and do the north island next time with Iconic!

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Rodan and Will
Your review is much appreciated and sums up the anticipation that many obviously feel about hiring a motorhome.
It is not in everyones comfort zone, but its great to hear that you will be back and have enjoyed your holiday.
Team Auckland will look forward to continuing your brilliant experience of New Zealand next time.

Ron Herrema's avatar

Ron Herrema

United States

Ranking: 10/10

We just returned from a great trip made possible through Iconic Motorhomes. Their staff was great in providing suggestions and a proposed itinerary and were equally matched by the quality of their vehicle. They took the time to show us how everything worked and were available for any questions along the way. The motorhome itself was immaculately clean and in pristine working condition. We couldn’t have asked for anything better or different. If you are looking to rent a motorhome for your trip through New Zealand just book with them. They are the best and you will be happy you did. We will rent again with them on our next trip to NZ. I can’t recommend them highly enough.

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Ron and Pam
A super big thank you from the Iconic Team for your glowing review.
This is as always a really positive boost for the team
We shall look forward to welcoming you back for another adventure in the future.

Cherie Tong's avatar

Cherie Tong

Hong Kong

Ranking: 10/10

We have just returned from a motorhome trip exploring South Island and rented a vehicle from Iconic Motorhomes at Christchurch. As first timers in a motorhome, the Bolero was perfect for us and excellent in every way (e.g. handling, fuel efficiency, amenities, etc.). Staff at Iconic Motorhomes are friendly and knowledgeable. Richy was our main point of contact and he had excellent customer service from start to finish. He gave an informative and practical tutorial on the first day and even handled our minor accident at the end of our trip in a great way. It was an incredible experience and would recommend Iconic to anyone considering a motorhome trip to New Zealand.

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Cherie and Jean-Baptiste
Thankyou so much for your lovely reveiw,
We are so pleased that you enjoyed your first experience in a motorhome, and hope you come back to NZ soon and do it all again :)

Nir Livneh's avatar

Nir Livneh

United States

Ranking: 10/10

We just had a Christmas break in NZ, and decided to get a fancy motorhome from Iconic. It was awesome experience! We had a wonderful time with an amazing motorhome, and we also had a lot of support from Richard when we had an accident on Christmas 😔 he was very thoughtful, caring, very respectful and responsive. We would highly recommend them to anyone who wants the worry free experience!

We will definitely come back again, in a few years 😀

Reviewed about 1 year ago

Iconic Motorhomes responds:

Hi Nir and Avia
It is really positive for us to receive this review
We understand that accidents happen - even on Christmas day.
We do appreciate our clients are on holiday.
Luckily it wasnt serious and that it didnt stop you continuing on your Iconic Adventure
Hope to see you again soon

Viv Jones's avatar

Viv Jones

New Zealand

Ranking: 10/10

We have just returned from a motorhome trip having rented a vehicle from Iconic Motorhomes at Auckland. This is the third company we have used to rent a motorhome and by far the best. Previously we have used the bigger companies such as Apollo as on the surface their prices seemed cheaper. We were wrong…by the time the bits and bobs such as toilet stuff, bond charge, mileage, hire of basic needs etc are added we are back to square one. Iconic Motrohomes gave us one price and nothing was added…all the mileage, bits and bobs were included and the service was superb. Instead of having to wait to pick up the motorhome we were given a time, they were ready for us when we arrived, gave us a great intro…same superb service when we returned…no hanging around at all and staff were really friendly. We were given a 24/7 mobile number for any queries whilst away and again service was excellent and friendly. The vehicle we hired (Swift Sundance) was far superior than previous vehicles in its layout and facilities. I cannot recommend them highly enough and shall definitely use again….superb vehicles and overall value for money.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Viv and James,
Thank you so much for your wonderful and informative review.
I am sure that a lot of people will find this review helpful if they are new to Motorhome Holidays.
We shall look forward to welcoming you back to continue your exploration of our beautiful country.

Michael Hedden's avatar

Michael Hedden

United States

Ranking: 10/10

Their Motorhomes, their staff, their service. Nothing but the best. On our 2nd day our fresh water tank drained onto the road! By the next am Christchurch staff had arranged repair in Dunedin where we were passing thru. 1hr. later fixed & no further trouble.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Michael and Teresa
Thankyou so much for your great review, it is really very appreciated by the teams in Auckland and Christchurch

Paul and Paula's avatar

Paul and Paula

United Kingdom

Ranking: 10/10

As first timers in a motorhome we found the Bolero excellent in every way,great space,compfy bed,large fridge and easy to drive and manouver in and out of the sites we stayed. Excellent customer service from Richy and Kay at Christchurch. We stayed at a mix of DOC sites, out of the way community sites and central hook up sites and at each location found the motorhome more than capable for our needs wether freedom camping or on powered sites.
10/10 all the way for the team at Iconic

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Paul and Paula
Thankyou so much for taking the time to review Iconic, it is really appreciated by all the team.
It was a pleasure meeting you both, and I'm sure that your return trip to explore the North Island won't be too far away

Jane Schofield 's avatar

Jane Schofield

United Kingdom

Ranking: 10/10

If you are looking to hire a motorhome in New Zealand then look no further as Iconic Motorhomes are brilliant. We hired a Swift Bolero for our trip exploring South Island. It was immaculate inside and out, with great attention being paid to ensure that it was thoroughly clean. It was very well equipped for cooking, was well supplied with washing up sundries, laundry detergent and the bathroom toiletries were a nice touch. We received a warm welcome from Richy in Christchurch and his familiarisation tour of the vehicle was thorough without being too long. Having seen other hire company motorhomes on the road we have absolutely no doubt that we chose the right company. It was well worth the money for a luxury motorhome experience.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Colin and Jane
Thank you so much for your positive review
We appreciate the kind words, and it is a real boost for the Iconic Teams to hear that their efforts on cleanliness and presentation were a big plus for your experience with our beautiful Bolero motorhome
We shall hopefully see you both again someday.

PREMSHANGAR VENUGOPAL's avatar

PREMSHANGAR VENUGOPAL

Malaysia

Ranking: 10/10

We just returned after having 16 days of splendid holiday in North Island New Zealand. Our first family trip to New Zealand and Iconic made it absolutely wonderful with their excellent service from Julie and David and the lovely spacious Escape 696 Motorhome that gave us the comfort of being home as a family at all times whilst on the road for the entire 16 days in the North Island. Highly recommended this Company. Thank you Iconic”

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Prem
It was wonderful to host you and your family on your first visit to New Zealand, we hope you have so many happy memories
Come Back Soon and visit the beautiful South Island :)

Rodney Baxter's avatar

Rodney Baxter

Australia

Ranking: 10/10

Iconic met every expectation from start to the final minute we unwillingly handed the keys back.
We rcvd email updates with locations, suggestions for attractions & routes. Pick up Auckland Julie quickly assessed we were after a more bush, DOC site holiday & assisted us with locations & publications to assist in the actual plan coming together.
She was fantastic going thru the details of the van & how to operate everything. From Darwin, Australia a trip to New Zealand is not without being chilly. She ensured we had plenty of warm bedding with an extra snuggle rug for those nights when we could watch the stars.
Being just the 2 of us we wanted something that we could get around in easily we opted for "Rio". What a little dream machine, my husband did most of the driving as he was enjoying it so much. Pushed in once to have a go & it was not quite as bad as I anticipated. Rio was easy to keep on the road & didn't feel like driving a truck. Fuel economy was better than expected, extremely pleased coming in under budget. As our itinerary took in plenty of small, winding country roads Rio was a perfect choice for us as he gave us full accessibility with all the luxuries.
We had ample space in the back for the bathroom area, being mostly DOC sites this was used regularly, a full gas oven used on those super cold nights for a nice hot dinner and warm Rio up. Fridge/freezer ample space for 5days food, beers & wine. We opted for a few extras - invertor allowing us to charge items whilst driving that did not have USB charger (great item offered by Iconic if you are after that bush experience); BBQ used regularly taking advantage of the area.
Returning Rio, Ritchie welcomed us back like we were family, not strangers returning a vehicle, helping with whatever we required.
This holiday was a life changing event for us & couldn't have been such a smooth journey without Iconic Team's assistance. We can't thank you or recommend the team or vehicles highly enough.
We will be back!

Reviewed over 1 year ago and experienced in October 2017

Iconic Motorhomes responds:

Thank you so much Karen and Rodney for your super positive review, The Iconic team have all enjoyed watching your amazing adventure on Instagram :)
It will be a pleasure to see you both once again :)

Elspeth Fare's avatar

Elspeth Fare

United Kingdom

Ranking: 10/10

This was our second trip around New Zealand with an Iconic motorhome. Having had such a positive experience 2 years ago, we were keen to use Iconic again and they didn't disappoint. Great service throughout, always a prompt response to any emails or queries and it was lovely to see Richy again, who is now based in the Christchurch depot. Having previously hired a Bolero we opted this time for the smaller Rio van to give us easier manouvering around some of the smaller campsites etc. Although more compact, and you do have to make up your bed every evening (we developed a carefully choreographed routine), the Rio was very comfortable and economical for our fantastic 5 week trip covering over 3500km travelling around the South and North islands. Our van was often admired by other campers - keen to have a look inside. We would highly recommend Iconic to anyone considering a road trip and yes we will be back!
Thank you to all at Iconic.
Elspeth & John

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Elspeth and John
Thank you both so much for your continued custom, and kind review
The Rio certainly is proving a very popular option with our clients.
We shall look forward to welcoming you back to NZ for a 3rd visit sometime soon

Jared Fanning's avatar

Jared Fanning

United States

Ranking: 10/10

First class service, pristine RV, easy check-in and check-out! We were thrilled with our experience renting from Iconic and would refer them to anyone looking for an adventure in New Zealand.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Jared and Jaclyn
Thank you both for your kind review
We are so pleased to hear that the Kon-Tiki motorhome met with your approval

Rebecca Hogan's avatar

Rebecca Hogan

United Kingdom

Ranking: 10/10

Don’t use anyone else but Iconic! What an amazing, friendly and customer service focused team. They are a family business and it shows!

We had originally booked the Bolero which would give everything you needed, but last minute my husband upgraded to the Kon Tiki. Not cheap, but value for money - it makes travelling no chore but instead a little bit of luxery on the road....you also get enviable looks when you pull up at night!

Can’t recommend the Iconic team highly enough - a huge thanks in particular to Kay and Richy who were always available for questions - even when we were on the road. If you can also get it - book the Kon Tiki!

Reviewed over 1 year ago

Iconic Motorhomes responds:

Thank you so much for positive feedback
The Kon-Tiki is certainly top of the range and I am so pleased that you enjoyed your surprise treat of an upgrade from James.

Pieter D's avatar

Pieter D

Netherlands

Ranking: 10/10

We used Iconic in Christchurch.

Campervans are top notch (we rented a "Sundance") and service has been great since the first Email exchange.
If you like high quality campervans, personal and welcoming service, Iconic is the place to go

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Pieter and Ingeborg
It is so good to hear your experience with a Sundance motorhome met with your expectations
It was lovely to meet you both in Christchurch, and we appreciate your feedback.
Take Care and Hope to see you again in New Zealand

Natasha Rai's avatar

Natasha Rai

Australia

Ranking: 10/10

We hired the 2 person motor home Rio. It was so easy to drive and handle. We loved how its designed for ease and comfort and every little detail is functional. The heating system is awesome, we loved having the luxury to sleep peacefully watching the stars while being warm even at the most remote places. We cant brag about our experience enough at NZ south Island! Have to give it to Iconic's excellent service to make it all more special. We highly recommend their motor-homes compared to others, once on the road we realised our decision to go with them was totally worth it! Little things matter and they had it all figured out for ya! PS: we loved the little tourism radio gadget, we used it through all our drives and probably ended up exploring way more than we would have on our own :)

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Natasha and Vikram
That is an amazing review, we really appreciate this, we are so pleased that you enjoyed one of our Rio motorhomes and the luxury features really do pay for themselves in the deep South.
Take Care Guys :)

CHANG KRISTINA's avatar

CHANG KRISTINA

United States

Ranking: 10/10

Couldnt recommend iconic more highly. Seriously, the reviews are real. THe customer service is so top notch and they really go the extra mile to make the experience special.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Kristina and John,
Thank you so much for your positive review. It means a lot for the team involved.
All the best from New Zealand

Rex Clark's avatar

Rex Clark

Ranking: 10/10

We didn’t really need convincing after our first affair with an Iconic Bolero, but our latest experience has put it all beyond question.
Without a doubt, Ricky in Christchurch and the rest of the Iconic team offer a service that’s second to none. Nothing is too much trouble, even when dealing with pesky phone calls once you’re on the road.
Friendly, professional and considerate – worth every cent.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Thank you Rex and Patricia for your glowing review.
It is always a pleasure to welcome our valued clients back to our beautiful country, and we hope to see you both again in the future
Best Wishes from Team Iconic

Martha Wyatt's avatar

Martha Wyatt

United States

Ranking: 10/10

I was looking for a higher end comfortable campervan for our journey around the Sth Island and my searching led me to Iconic as one of the only luxury level of motorhomes to rent (for hire) in Sth Island. They did not disappoint!
From my initial connection I was convinced they were worth the slight premium you will pay (its worth it!) and the right company for us. They gave us tips well before our trip and the transaction to book the motorhome was seamless.
Richy met us very early and walked through the whole vehicle and then left us with his number and was available at some ungodly hours when we ran into couple of small snags with the vehicle! Once we figured out the lay of the land with the workings of the motorhome - we fully enjoyed everything it offers.
The Kontiki was perfect for us. We wanted a bit of space and we wanted a bedroom - with room to move on both sides. The whole vehicle is really well appointed and comfortable. It's new. The motorhomes are all very new and in excellent shape. The fridge is a great size - we cooked multiple nights as well. The cookware is all really good & the utensils etc are well thought out so you can really cook a lot if you wanted to. The tvs worked great too. The amount of light in the motorhome is astounding - the skylights really help in all areas. The bathroom was fantastic - albeit tiny as you'd expect. If you are a big person - you might struggle but we are smaller people and it worked great. Shower is awesome. Just remember to always turn on the hot water before you need it!! It heats up quick and i was able to have a good 10 min HOT shower whenever I wanted.
Richy was always a text away and let us spend the last night we had in Christchurch in their parking lot as our flight was early the next morning!! Could not have been any better.
Excellent motorhome; excellent service...and I'm telling you - we were THE most luxurious motorhome on the road! If you like a bit of luxury in a camper van, Iconic is for you!!

Reviewed over 1 year ago

Iconic Motorhomes responds:

HI Martha and Jeffry
Thank you so much for your review
Its is so encouraging for our team to hear that you had a fantastic holiday in one of our Kon-Tiki motor homes.
Best Wishes from Team Iconic

John Twigg's avatar

John Twigg

United Kingdom

Ranking: 10/10

Regular travellers will be used to looking at reviews and travel company's brochures / web sites with a certain degree of caution. Sometimes even a healthy scepticism. "Quality" and "customer service" are words which flow all too freely from the ad agencies pen. However, my own experience is that for Iconic motorhomes these words are probably an under statement. We recently had the most fantastic holiday on South Island with the joys of a Bolero motorhome. From my first contact to the last I received nothing but interest, advice, knowledge and a desire to help. And as this was with different people, its obvious that a culture of exceptional customer service runs through the whole team.
The Bolero is the highest quality rental we have seen. Spacious, comfortable and thoughtfully well equipped. A permanent bed makes such a difference - not just for comfort and a good night's sleep, but also avoiding the chore of the nightly ritual of rearranging bench seating and fitting bedding. State of the art systems made it incredibly easy to operate. It was warm and cosy in the spring evenings; and had all you need for easy freedom camping.
But on top of that Iconic made the whole process of booking, pick up and return effortless, slick and convenient. They treat their customers like adults and welcome guests; trust them and have a set of terms and conditions which are both fair and sensible. Its little things like this which mount up to a memorable experience. Ricky at Christchurch was unfailingly helpful, enthusiastic and knowledgeable; dealing with the odd random question from me with good humour, patience and advice.
This is a small family business that deserve to succeed and certainly warrant the hard won support from knowledgeable travellers - you will be well satisfied if you place your faith and trust in them. 10 out of 10 is an easy decision to make.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi John
We are so happy to know that your motorhome experience in New Zealand has been fantastic.
Thank you for taking the time to provide this very detailed feedback, it's much appreciated!
Best wishes from Team Iconic

mike green's avatar

mike green

United Kingdom

Ranking: 10/10

I took some time researching camper hire companies in NZ and really pleased that we decided to go with Iconic. When we arrived after a long flight both Julie and David were really welcoming and helped us through the handover process which included a really thorough explanation of how everything worked so that when we left we had real confidence in what we were doing. The camper van itself was superb (Swift Rio), very comfortable and above all really easy to drive and economical.
Customer service throughout was first rate with no issues on hardback either.
Well done all at Iconic, although a little more expensive than some of the other companies we both agree that it was money well spent.
Thanks Mike and Ceri

Reviewed over 1 year ago

Iconic Motorhomes responds:

Hi Mike and Ceri
We really appreciate you taking the time to provide feedback.
It is very encouraging for our team to hear such wonderful feedback
Best wishes from Team Iconic

Jenny Doyle's avatar

Jenny Doyle

Australia

Ranking: 10/10

Couldn't recommend enough
Absolute luxury

Reviewed over 1 year ago

Iconic Motorhomes responds:

Thanks Jenny
Lovely to meet you both, and we were so pleased to hear you had enjoyed your Bolero adventure

NICK HILL's avatar

NICK HILL

United Kingdom

Ranking: 10/10

You couldn't ask for more.....what a fabulous company from the people, their knowledge, customer service levels right down to the equipment in the motorhome.
This was a holiday of a lifetime for us not just a visit to New Zealand but a British and Irish Lions Tour too. We wanted everything to be perfect and Iconic did not let us down.
David at the Auckland branch was the best ambassador of customer service we have come across pretty much ever. Nothing was too much much trouble and he was genuinely interested in our holiday.
From the outset, over a year before arrival, Kelly from the Christchurch branch helped with our preparations and her advice and tips proved to be amazing.
Our motorhome was of top quality and had everything we needed to make it a home from home. We were extremely comfortable and the envy of many a supporter!
Well done Iconic .....if only all businesses worked to your standards.

Reviewed over 1 year ago

Iconic Motorhomes responds:

Thank you Nick and Victoria for your fantastic review.
Team Iconic certainly go the extra mile and we appreciate your review

Dean Fellows's avatar

Dean Fellows

United Kingdom

Ranking: 10/10

Amazing customer service and incredible campervans.

The whole experience of renting a van from Iconic has been excellent. The team provided so much support and flexibility when planning my trip to ensure I had the best time which I really appreciated and when I was on the road they were always available to answer any questions I had.

I can't recommend Iconic enough and they should definitely be your first choice for campervans.

Reviewed almost 2 years ago

Iconic Motorhomes responds:

Hi Dean
Lovely to hear you positive review, your Iconic team appreciate this feedback.

Janet Howe's avatar

Janet Howe

United Kingdom

Ranking: 10/10

Iconic were recommended to us, by our friends, as I was struggling with the myriad of choices for motorhomes and wasn't being impressed by many of the other sites and companies. Using Iconic was one of the best decisions I made for our New Zealand experience. I cannot speak highly enough of the customer service we received. All of the team are exceptional people and are passionate about their country. If we come back to NZ, and believe us we want to, we will have no hesitation in using Iconic Motorhomes again. Thank you for helping to make our holiday so enjoyable.

Reviewed almost 2 years ago and experienced in March 2017

Erik Bentzon's avatar

Erik Bentzon

Canada

Ranking: 10/10

Exceptional in every way from the people to the first class vehicle in top condition. I researched all the companies through Ranker's and Trip Advisor. Our first foray into motor homing AND driving on the 'correct" side of the road after a life time of right hand driving--so there was some trepidation which lead to our choice of the Rio which became our home for 6 wonderful weeks of touring NZ-north and south.
First, the people-Kelly was a huge factor in our decision with her immediate answers as we tried to decide 10 months ago, then the endless questions that we just couldn't seem to stop sending her--humour-warmth and professionalism. It did not stop once we had booked--the answers came the same way for months always tempered with a smile and honesty. Once we were actually in NZ--the entire staff was cut of the same cloth--amazing! David and Julie handled the in-trip questions while Kelly headed on a rare well deserved "tramping holiday" of her own. So top quality people who's goal is to ensure you have a great problem free holiday--Julie was there with smiles as we returned the Rio and made the ending so easy.
Now--the vehicle--our criteria were:-two people-carrying bikes-small to fit parking and narrow roads-in top condition so no mechanical problems-and luxurious--oh yes--pleasant on the eyes meaning a bit of style and no giant logo naming us as "tourist". The Rio fit the bill 100%--we were only the second renters so it was brand new--drove very easily with the Ducato diesel and was amazingly economical. All systems worked well and were well thought out. Being this small we did make our bed each night--but that became a timed event of laughter each evening.
Suggestions?- If you get the bike rack make sure you are 6' 1" with long arms--if not, take the optional step offered for getting in and out of the vehicle. Bikes were a blast-try all camping-Freedom-DOC & Parks.

Reviewed almost 2 years ago and experienced in March 2017

Jurgens Liebenberg's avatar

Jurgens Liebenberg

Namibia

Ranking: 9/10

Great motorhomes - also very good handling and fuel efficiency! Very friendly and good service, would go with them again!

Reviewed almost 2 years ago

Carlos Newmar's avatar

Carlos Newmar

Brazil

Ranking: 10/10

I really recommend Iconic Motorhomes! The staff (Julie and Kelly) was great. They gave us a lot of valuable information and were very kind.
Our Motorhome (a Bolero) was very good and much better than the motorhome of our previous experience in Iceland with another rental company.
We also loved New Zealand and expect to travel around the country one more time (with an Iconic Motorhome, for sure).

Reviewed almost 2 years ago

mark lund's avatar

mark lund

United Kingdom

Ranking: 10/10

This was our second motorhome rental in NZ and by far the best. The Bolero was just like new, very well equipped and in full working order. This is a very comfortable motorhome for two and we had a few nights with three of us which also worked well. Very easy to drive and manoeuvre.
The booking process was straightforward and Kelly responded to our questions very quickly.
Pick up and drop off in Auckland was very smooth and we appreciated the time Julie spent with us making sure we were ready to go.
No hesitation in recommending and sure we will use again.
Mark & Karen Lund

Reviewed almost 2 years ago

Iconic Motorhomes responds:

Fantastic to hear

Michael Geminder's avatar

Michael Geminder

United States

Ranking: 10/10

We visited NZ from the US, and rented a Bolero Camper Van from Iconic for our 3 week trip around the North Island.

Before our trip began, Kelly was super communicative and incredibly helpful with suggestions of how to spend our time, what to see, what we'd need to plan for, and opinions on timing for our travels. All her suggestions were spot-on. Because of her help and knowledge, we had an incredible trip.

Pick-up and return of the camper was seamless... Julie at the Auckland office provided everything we needed to know, and was supportive during the trip as well. She checked in a couple times during our travels to make sure everything was ok. Though nothing went wrong during our trip, Julie made us feel comfortable that she was there to help in case we needed it.

The camper itself was excellent – clean, ran perfectly, fully equipped with everything we needed, and easy to maneuver for a driver (me!) that was not used to left side driving on two-lane roads.

We plan to return for a tour of Northland and the South Island. Iconic will for sure be the first folks we'll reach out to for that trip!

Reviewed almost 2 years ago

Derek Heath's avatar

Derek Heath

United Kingdom

Ranking: 10/10

Having decided last year that we would travel around NZ in a motorhome, we did a lot of research in the UK on what sort of van we would be happy with. We fell for the Swift Kon-Tiki and set about finding if any were available to hire in NZ. Iconic jumped out as specialists and we could not have chosen better. Everything was easy and there was a great deal of pre-holiday support, advice and guidance from Kelly.

We particularly wanted to travel both islands and so it was important that we could pick up the van on the North Island and return it on the South Island. This was no problem for Iconic.

We were met at the Auckland depot by Julie who could not have been more helpful and very patiently explained all the many things that we needed to know before travelling.

The motorhome itself was all that we expected and were very pleased that we had chosen to go for the top end of the range.

We spent a very happy 3 weeks travelling around both the North and South Islands and were very sad to have to return the van to Kelly in the Christchurch depot. It was great to put a face to the person that we had so much help from via email over the previous few months. As we had a midday flight to catch it was a bit rushed but nothing was too much trouble, including her sending the 3 pairs of spectacles by post that I managed to leave behind!

We saw many motorhomes on our travels and the Swift Kon-Tiki stood out by a long way. Anybody wishing to travel to NZ for a motorhome holiday should try one and do it using the services provided by the Iconic team.

Reviewed almost 2 years ago

Jenn Hamilton's avatar

Jenn Hamilton

Canada

Ranking: 9/10

Our experience with Iconic was outstanding from the very beginning. Kelly was very prompt and helpful in helping us organize our three-week itinerary. The 2-person Bolero we rented was immaculate and very comfortable. It was missing a few minor things that we thought would be included which we had to purchase (salt & pepper, garbage bags) but otherwise everything was as promised. We had minor car trouble when we picked up the rental in Auckland but the staff dealt with it fairly and efficiently. Overall, I would not hesitate in recommending Iconic to anyone — its vehicles are definitely the nicest ones you see in the campgrounds, and, being diesel vehicles, they are extremely fuel-efficient. A word of warning, especially to North Americans, planning your route: expect to cover about half the distance in a day that you think you will, as even major highways are narrow and winding. That said, the drivers are very polite and patient and don't seem to get frustrated with slow-moving RVs, and there are plenty of places to pull over and let accumulated traffic pass.

Reviewed about 2 years ago

Karla Weir's avatar

Karla Weir

United Kingdom

Ranking: 10/10

Fantastic clean comfy spacious motorhome. We chose the Bolero which was perfect for the two of us. Well equipped with a bed that stays up. Virtually brand new. The service and attention we received from Kelly and the Team was exceptional...so much so this was actually our second year running with this company. Last year's 'trip of a lifetime' has turned into an experience we can't help but repeat...we plan to book again for 2018!

Reviewed about 2 years ago

Katie Zacarias's avatar

Katie Zacarias

United States

Ranking: 10/10

Cannot say enough wonderful things about the Iconic team and especially Kelly! From initial inquiry to returning our motorhome, everything was flawless. We rented a Bolero for two weeks and had the time of our lives. This was a very well appointed motorhome with everything we would ever need on the road.The Bolero was easily the nicest motorhome we came across in our travels and we were happy to have some luxuries in our home away from home, such as a full size fridge, large kitchen and bathroom and even TV! Great power and fuel economy at the same time. Will definitely be returning to this beautiful country and renting from Iconic again!

Reviewed about 2 years ago and experienced in November 2016

Mark K's avatar

Mark K

Germany

Ranking: 10/10

Everything was just perfect. A real luxury in comparison to other motorhomes. Kelly from the christchurch office was very helpful and assisted us throughout our journey.

Reviewed about 2 years ago

Ian  Rotherham 's avatar

Ian Rotherham

United Kingdom

Ranking: 10/10

Hired a Swift Bolero from Iconic Motorhomes for 32 days, collected in and AKL and returned to CHC. From initial enquiry to collecting, the customer service from Kelly and the team was exceptional. We wanted a very comfortable Motorhome for the month and we're very pleased with the Bolero. Lots of great info provided and recommended a Kiwi Parks card fo discounts including the Bluebridge Ferry. We used to use Kea who were good, but we're bought out by Maui, but Iconic are in a different league and we're excellent. If you want a luxury Motorhome I can't recommend them enough. Get in touch with Kelly she is a star.

Reviewed about 2 years ago

Bella Mackie's avatar

Bella Mackie

France

Ranking: 10/10

Let's start with the negatives... there are none!
Positives - how do I even begin?! Kelly was perfect - from start to finish I've never worked with someone so efficient, so generous, kind and extremely helpful! If it weren't for her - I doubt our trip would have gone so well, she knows this business and this beautiful country inside and out, she knew exactly what we were after and helped us map our wonderful trip! I can't thank her enough, her daughter too; well as the saying goes "like mother like daughter" both amazing. The bolero we collected 10 days ago, and it was fantastic, you really pay for the service and everything in between. From the dunny to the bed it's top quality, the finishings on the cupboards, it was great! I'm so sad to be leaving my little motorhome, my husband and I loved every minute of every day!
Anytime I had a question prior to collecting the bolero Kelly wrote detailed emails letting me know where to go and what to do, I'd never been to NZ aside from Auckland so we stuck to the South Island from Christchurch - she gave us so much info I was worried we'd never get to do everything, but she knew just where to go how long it'd take us, so we were able to do/ go everywhere and finish up in Akaroa!
Our flight was at midday and I was slightly worried about missing it, so she offered to let us stay in the iconic car park so there were no problems in the morning, and that really really helped us keep cool before our flight to Auckland!
Thank you again for everything, it was a stress free and lovely honeymoon! We'll definitely be talking you up around the world!
Bella and Alex - aka the frogs xx

Reviewed about 2 years ago

Peter Anstiss's avatar

Peter Anstiss

United Kingdom

Ranking: 10/10

This is the fourth time we have rented from Iconic and on each occasion the service has been first class and the vehicle provided excellent. There is a price premium to pay for this but as a percentage of the overall trip costs (especially when travelling from Europe), it is acceptable and well worthwhile in our experience. Kelly and Georgia deserve top marks for customer service and make the whole process of booking, collecting and returning the vehicle effortless and enjoyable. Highly recommended!

Reviewed about 2 years ago

Ian Barlow's avatar

Ian Barlow

New Zealand

Ranking: 10/10

We hired 2 Bolero Motorhomes from Iconic. The presentation was immaculate and the service provided by Kelly was fantastic. I cannot recommend them highly enough. Nothing is too much trouble and inquiries are dealt with immediately.

Reviewed about 2 years ago

John Moreton's avatar

John Moreton

United Kingdom

Ranking: 10/10

We hired very good 2016 4 Berth B. Great helpful management team.
Will come back in 2018 this time hiring 2 5 berths.
Blown away by NZ. What a country

Reviewed about 2 years ago

Duncan  Pace's avatar

Duncan Pace

Malta

Ranking: 10/10

I am so thankful for finding this rental company. We rented the Sundance which is the smallest in their range, and from the moment we saw it we knew it would make our holiday. Apart from the modern look and lush feel of the Motorhome, Small details like the larger water and waste tanks, fridge that worked also on gas, heating also, four burner hob, satellite tv ... Are really things you would take for granted but help not being dependent on holiday parks, constantly looking for dump stations, water etc. the van was very powerful, even for the steep Queenstown roads! We went throughout NZ in 3 weeks with this Motorhome, did about 4000km, and the van is very economical too.. Also had Cruise control !!! Kelly was very hospitable and was always available for my every query. Thanks guys, definitely see you again !

Reviewed about 2 years ago

Tim Elliott's avatar

Tim Elliott

United States

Ranking: 10/10

I highly recommend Iconic Motorhomes in Christchurch. We rented the Bolero 4 person motorhome. Although it was only my wife and I, we got the 4 person because we preferred having the additional seat that could be used during a drive. This model had a permanent bed in the back, a nice kitchen in the middle and the couch and table behind the drivers seat. There was sufficient storage and Iconic even stored our 3 big suitcases in Christchurch so they wouldn’t take up space during our 3 week holiday. The kitchen layout was very usable. The sink was adequate but we generally used the campground kitchens for dishes after finding out how wonderful New Zealand campgrounds are at providing kitchens.

The reservation and pre trip process was superb. Kelly, our contact, was very responsive during the booking process. She even provided us with suggestions for our trip when we asked.

The motorhome was ready and waiting for us when we arrived. The Bolero was clean and well maintained. Georgia gave us a thorough walk through the day of pickup. They even had a picture taken of us in from of the Bolero before we left.

During Trip, we only had a couple issues. One, which was my fault when I scraped the rear bumper while pulling out of a scenic stop and not realizing a dip was too big to pull straight out of. The only issue with the camper was the backup Camera stopped working. We called Iconic and they walked me through possible reasons and even had me replace a fuse. Replacing the fuse didn’t fix the backup camera but we always had the non driver get out when backing anyway so it was just an inconvenience.

Post Trip, Iconic was ready for us when arrived. The checkout process was quick and they even called us a cab to get to the airport.

Overall, out experience with Iconic motorhomes was excellent and I would definitely welcome renting from them again if we get back to beautiful New Zealand again.

Reviewed about 2 years ago and experienced in November 2016

Andrej Setina's avatar

Andrej Setina

Sweden

Ranking: 10/10

Without any doubt the best motorhome rental agency we ever used in all our travels arround the world. Thx Kelly in Christchurch and Julie in Auckland for helping us to plan our awsome NZ motorhome experiance. Both vehicles were top nodge and we could clearly see the envy from the neighbour campers everytime we pulled into a camping. Rating 10 out of 10! /Andrej & Xiao Yu from Sweden

Reviewed about 2 years ago

Zach Webb's avatar

Zach Webb

United Kingdom

Ranking: 10/10

These guys are easily the best motorhome company in NZ. The whole process was incredibly smooth and Kelly was so helpful every step of the way. When we picked our motorhome up in Auckland David was great and explained everything perfectly. Along the way any problems that arose were solved immediately and we could always call for further assistance. We finally got to meet the rest of the team when we returned our motorhome in Christchurch and they were all so welcoming and friendly. If you want a stress-free, relaxing motorhome experience in NZ then these are the guys for it!

Reviewed over 2 years ago

Linda Lepine's avatar

Linda Lepine

United Kingdom

Ranking: 10/10

What a plaisant experience it was to rent a motorhome from Iconic Motorhome. From the booking process to the return process absolutely everything was beyond expectation. The motorhome was as advertised and
prepared immaculately and the customer care was simply impeccable. All our questions were patiently answered, an itinerary was prepared for us, an efficient and clear hand-over was made, they stored our empty suitcases so we would not feel cluttered, they quickly and professionally provided help when we had a few issues on the road (with keys and a blown up fuse) and were welcomed like if we were coming back home when we returned! Highly recommended if you want a hassle free holiday in a luxurious motorhome.

Reviewed over 2 years ago

Carlos Alberto Baptista's avatar

Carlos Alberto Baptista

Brazil

Ranking: 10/10

Iconic is without doubt an excellent motorhome rental company. We rented the Bolero model for 28 days. We are from Brazil and from booking the car to the final delivery the service was wonderful. Iconic staff is super professional, personable and efficient. The car is very easy to drive and the details it offers are amazing. This was the best experience we had on a motorhome.

Reviewed over 2 years ago and experienced in October 2016

Kathy Ireland's avatar

Kathy Ireland

Australia

Ranking: 10/10

We chose Iconic simply by reading the internet and could not be happier with our choice and experience. Kelly from Customer Care in Christchurch was just so helpful, asking us what we liked to do and then providing us with an itinerary and suggestions. From the minute my husband , my 13yo daughter and I set foot in the van it felt like a little home away from home. It was almost brand new and I understand Iconic's policy is to use only vans up to 2 years old. It was perfectly clean with every best deisign and modcon . The use of space was incredible and every detail was thought of. We would highly recommend the BOLERO van for 3 people. The front seats swivel to become dining seats, the dining table converts to a bed in really easy steps , the storage is really good, the kitchen is extremely user friendly and has every utensil you can think of. The bathroom is compact but the separate shower is really good and the swivel loo is a great design, there are 2 tvs , and we hired the movie pack, so much fun to snuggle up at night and watch a movie. New Zealand is an incredibly beautiful country. Kelly has not only a love for her homeland but a great knowledge of it. Her experience shines through and we followed her suggestions with a few variations along the way. My hubby did all the driving but he said the van was great to drive. We travelled in Sept/Oct when the weather was still quite cool and there were no issues with traffic anywhere or with booking in to campsites. we mostly used the formal sites and it's worth buying a kiwi card or Big10 pass to get discounts on sites as well as attractions. Kelly will assist. We only 'freedom' camped a couple of times but next time we travel to NZ we will be a bit more confident. We recommend the GPS and a must must is to get the 'Tourist Radio' set up which is a pre-recorded device matched with NZ tourism radio, it is SO informative and useful and the music in between really good! We will be back to beautiful NZ. Thank you Kelly

Reviewed over 2 years ago

Maayan Harel's avatar

Maayan Harel

Israel

Ranking: 10/10

How can I put down in words how amazing our experience with Iconic Motor Homes was... from the first inquiry 5 months in advance till the day we returned the motorhome in Auckland, I can honestly say only great things about the whole experience. Kelly from the Christchurch branch was soooo helpful from the beginning and even helped us plan our route. After closing a very decent contract and for a great price with Iconic all the communication up till the rental was perfect, Kelly helped me an answered every single questions I had almost instantly and we had the smoothest landing in NZ. The motorhome (Sundance model) was amazing as described and as shown in the pictures, everything worked perfectly for the entire 28 days in New Zealand. The bed was comfortable, the interior was nice and spacious, we had everything we needed set for us (towels, linens, utensils, plates, soap and shampoo, pots and pans and lots more). We used everything on an everyday basis, we cooked, showered and mostly stayed at a freedom camping sites. We had no problems at all with the motorhome and if we had any questions, a quick call or text to Kelly and we were answered. We were so proud of our campervan through our trip and even showed it to strangers camping next to us so they can be amazed as well !!!
Overall, this trip and especially Iconic MotorHomes really made our trip as amazing as it was. We are so happy we chose them and we recommend everyone to do the same ! we will surly return and do business again with them, I promise you that !!!!

Reviewed over 2 years ago

Ruth Tiplady's avatar

Ruth Tiplady

United States

Ranking: 10/10

Lived up to and exceeded our expectations.
The camper van we rented was the Bolero and it was perfect for the two of us.
Iconic provided us with lots of towels and sheets as well as offering touring advice and tips.
We had a very early flight home and they checked us in late on a Sunday afternoon and allowed us to sleep in the van at their depot.
They arranged a taxi for the next morning too.
It was a wonderful way to see the beautiful NZ country.
Definitely would recommend Iconic.

Reviewed over 2 years ago

john bailey's avatar

john bailey

United Kingdom

Ranking: 10/10

We decided to book with Iconic as they had better reviews and ratings than all the other Motorhome hire companies and the motorhomes appeared to be newer models. They were more expensive, but I am prepared to pay for quality. From the initial contact with Kelly from Iconic, we could not have received a better service. She provided us with an initial itinerary, which was extremely helpful when planning our trip. All our e-mail enquiries were answered promptly. The booking was easy, and we were kept informed of when payments were due and taken.
The day we picked up the van in Christchurch, her daughter Georgia went through the handover procedure and explained everything about the equipment etc. The van was very clean, well set out, with plenty of linen, towels and kitchen equipment, all of very good quality. Maps and campsite information was also provided. Kelly had recommended that we obtain a Kiwi Club card so we could get discounts at their sites and a discount on the ferry from South Island to North Island. We did have an unfortunate experience of someone hitting the front of our vehicle and driving off (we were not in the van at the time) we informed Kelly by e-mail, she was very understanding and just advised us to continue with our trip as the damage did not warrant a change of vehicle or urgent repair. We had a great time exploring both Islands, visiting many of the attractions recommended by Kelly. We returned the van to the Auckland Depot, the hand back was quickly and efficiently carried out, there was even a card with a photo of us standing by our van given to us as a memento, a nice touch. A taxi was arranged to take us to our hotel. We would not hesitate to use Iconic again and would highly recommend the company to others considering a motorhome holiday. First Class service from start to end.

Reviewed over 2 years ago

Michael Thomas's avatar

Michael Thomas

United States

Ranking: 10/10

We rented the "Kon-tiki" campervan and couldn't have been more pleased. The vehicle drives like a dream, making quick work of New Zealand's windy roads. The finishings are reminiscent of a high-end hotel room. The free-standing bed is extremely comfortable. The kitchen and bathroom have every modern convenience you could want.

If you're looking for the highest quality campervan rental in New Zealand, look no further.

Reviewed over 2 years ago

Stephen Butler's avatar

Stephen Butler

United States

Ranking: 10/10

What an AMAZING vacation! From the moment we made initial contact with Kelly via the web to the day we dropped the vehicle off, we were constantly reminded that choosing Iconic Motorhomes was the right choice. We spent 10 days driving the Bolero through the South Island and it found it to be an incredibly capable vehicle for the varied and constantly changing geography and road conditions. We wanted to see as much as we could in our short time on the ground and having a true motorHOME to do so was invaluable. It was incredibly easy to drive and had all the comforts of a small apartment. The preloaded movies were a nice touch and after long days of driving it was great to unwind with a glass of wine and a flick. Kelly was always available to answer questions via phone call or text and her recommendations on "must see" points of interest helped us to create an itinerary that we found to be perfect for our limited time in NZ. Though Kelly was our primary point of contact, we'd be remiss if we failed to give a shout out to Kay and Georgia as well as all the technical staff that keep these motorhomes showroom ready. You simply cannot go wrong with Iconic and we plan to use them on the North Island when we return. Thanks again for making our vacation one for the record books! Cheers!

Reviewed over 2 years ago

Tiffany's avatar

Tiffany

Ranking: 10/10

Kelly and the Iconic Christchurch team helped to make our first trip to NZ such a wonderful experience. It was our first time road tripping in a camper van and we fell in love with our trusty little home on wheels aka Sundance. From the initial point of contact, the experience has been so personal. Kelly went above and beyond just someone to rent our motor home from and helped us review our itinerary and plan it. Without her help, we would have missed some amazing times and experiences such as the Omarama hot tubs. We had no issues with our Sundance, it was easy to maintain, clean, very fuel efficient and super zippy. It came with everything we needed to prepare meals, the bed was comfortable and we couldn't recommend Kelly , her team and the Iconic motor homes enough. Thank you guys for such an amazing experience and for all your help.

Reviewed over 2 years ago

Matt Weagle's avatar

Matt Weagle

United States

Ranking: 10/10

We rented a brand new Bolero from Iconic RV for about two weeks to tour both the North and South Islands. This was our first time ever renting an RV...and also driving on the left hand side of the road. Needless to say, we didn't know what to expect and had a lot of questions.

When we went to pickup the RV in Auckland, we met Ritchie who patiently answered all of our questions (about an hour's worth) and also took us on a practice drive to teach us the rules of the road. The RV was spotless, fully equipped, and the floorplan couldn't have been better. We had a bed in the back and two bench seats right behind the captain's chairs. It was great to pull off the road, open up the giant windows, and look out at the crashing waves and wildlife on the shores. This was even greater on those days where the weather was bad - the RV was warm and dry.

The kitchen had everything we needed to cook full meals and the waste water disposal system was incredibly simple to use. The interior was really nice, clean, and modern with excellent finishes. I'm approximately 2m tall and there was enough room, even in the bathroom, to move around.

We did a lot of driving, including several twisting mountain roads and it handled really well - more like a car than a truck. Gas mileage was excellent and we only had to fill up a couple of times.

It was such a great experience that we talked about how to purchase something similar in the United States. When we finished our trip, Ritchie took a picture of us in front of the RV and the handoff process was very easy. We chatted a bit with Kelly about our visit. Everyone at the office in Christchurch was incredibly friendly and helpful.

We would pick Iconic Motorhomes over any other company for our next RV rental in New Zealand and hope to visit again soon.

Reviewed over 2 years ago and experienced in February 2016

Helen Young's avatar

Helen Young

Australia

Ranking: 10/10

Stop contemplating everyone! Just do it….hire one of these beauties from Iconic Motorhomes! Our son travelled around the South Island a couple of years earlier, and had warned us to get a ‘comfortable motorhome’… so, on investigation, I found Iconic.

Kelly was wonderful in giving us the information we needed to make sure we didn’t miss the very best places to stop in the South Island. Their service was second-to-none.

The motorhome had everything and more! We were VERY surprised that free-camping essentially meant the only function missing was the microwave!
Easy to drive, park and manoeuvre (great lock for a long vehicle!), my husband was most impressed, especially with the fuel economy and the overall handling. Centrally heated, the van had a full kitchen, bed that didn’t require folding away, shower, toilet and comfortable seats. Loads of room for storing clothes and food!

A funny thing occurred when reluctantly returning the vehicle to Christchurch. We thought Iconic could do with a tip….what about a small vacuum cleaner for the small area of carpet? Well, the cupboard under the fridge was opened to reveal, you guessed it, a small vacuum!! This van has everything!

Luxury hotel on wheels. We loved it . Two weeks wasn’t enough - three possibly could have done it - four ideal!!

Thank you Kelly and the team at Iconic - you made a wonderful holiday come true!

Reviewed over 2 years ago

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James Skinner's avatar

James Skinner

United Kingdom

Ranking: 10/10

Just wanted to say a big thank you to Kelly, Richie and the rest of the team at Iconoic. We rented the Bolero for the month of July and explored mainly the south island. From start to finish it was the most amazing experience. Customer service was excellent from the second we booked. Kelly did us the most detailed itinery based on our preferences with great information and recommendations. Once we arrived we got a thorough introduction to the van from Richie. All of Iconics vans are top of the range motorhomes and you are unlikely to see anything better as you travel around NZ. The Bolero was perfect for 2 people, though it can sleep 4. There was tonnes of storage room and the van was beautifully finished inside. One of the best features is its shower in my opinion, which is a good size and enables you to have a proper shower rather than using the ones at the campsites, which are cold in winter. Dont be put off by all the stuff like emptying the toilet...was so clean and easy to do. The campsites are all well set-up for that kind of stuff anyway. Any questions we had were patiently answered whatever time of day we rang. The Bolero has great temperature control and you can have a warm nights sleep on a very comfortable bed. Finally I would say the van had a superior kitchen which enabled us to prepare proper meals in it. It has a proper gas oven and hobs, as well as a large fridge/freezer. Many vans we looked at for other companies either did not have an oven or didnt have a freezer. So I can highly recommend Iconic, great vans and great service. Many thanks!

Reviewed over 2 years ago

Christopher Shearwood's avatar

Christopher Shearwood

Singapore

Ranking: 9/10

We rented the Borneo campervan on the 6-Jun-2016 for 12 days of fun. My wife and two children aged 8 and 9 (boy and girl). Renting the campervan from start to finish was extremely smooth with no hick-ups. We arrived in Auckland to pick up the vehicle and were given a good briefing before heading off. The van looked brand new and was immaculate. A lot of attention to detail has been given to the contents and ergonomic. What really, really impressed me from day 1 to the last day was the 3 litre diesel engine that never failed to perform even on wet roads meadowing around impossible mountain passes. My wife was able to cook 3 course meals every day with no issue. One gas bottle almost lasted the entire trip with cooking daily, hot water and some heating. I really liked the fully made bed at the rear of the van! II didn't have to bend down in the van as it is quite high. The full shower room was amazing. The fridge was also great too. Of course making up the childrens bed each night was a little more arduous by comparison. On our first night we couldn't assemble the bed and had to phone in. I was a little surprised to hear that this was a common problem and the issue we faced had not been rectified (you really have to push down the dampers that form half of the bed very, very hard). A sign that says "push hard" would do the job. We were out of season and so subscribed to the video package as we anticipated our kids would be bored at night. Unfortunately this was not installed and impacted their children's enjoyment. We did get a refund. The daily chores of filling with water, changing the septic tank, and emptying the grey water were very easy to manage thanks to the great orientation. My best friend was certainly the tom-tom navigation system that worked very nicely. We had a mishap during reversing and managed to break a rear reversing light fitting. Once again this was dealt with very smoothly. We would definitely use again when we return!

Reviewed over 2 years ago

Tim Wingrove's avatar

Tim Wingrove

Australia

Ranking: 10/10

A friendly, efficient and informative company that exceeded expectations. In a crowded market, the Iconic Motorhome group stand above their peers and represent outstanding value for money. We hired an Escape for our family of 4 and found this to be more than adequate and I was pleasantly surprised at just how well it drove and how economical it was. Thumbs up to the team at Iconic Motorhomes - certainly great brand ambassadors for tourism in New Zealand.

Well done!

Reviewed over 2 years ago

Chris McLaughlin's avatar

Chris McLaughlin

Australia

Ranking: 10/10

The Bolero motorhome we hired was very clean and tidy. They supplied all the linen which was top quality i.e. thick towels and spares. We had outdoor chairs and table supplied. The handover was excellent with Ritchie showing us all the ins and outs. On the trip everything worked as it should. The van was new and in excellent condition. Overall a pleasing experience. Nearly forgot that Kelly helped us out with providing info on where to go and what to see in the time we had and handled all the bookings and enquiries in a smooth manner. Overall I couldn't fault the service. My only warning, which is not an Iconic problem, was that I had 2 windscreen stone hits and with a windscreen costing $800 your should make sure that you have appropriate insurance.

Reviewed almost 3 years ago

Jon Ackley-Jelinek's avatar

Jon Ackley-Jelinek

United States

Ranking: 10/10

We loved our experience with entire experience with Iconic...from our initial email interactions with Kelly through the actual choice of the Sundance RV! Kelly was incredibly helpful and thorough throughout the entire booking/reservation process. Once we picked up our Sundance and hit the road, we fell in even deeper love with the Iconic experience. Despite seeing literally hundreds of other campervans and RVs on the roads, we knew that we had one of the best vehicles available! You'll not regret booking with Iconic!

Reviewed almost 3 years ago

Iain Chalmers's avatar

Iain Chalmers

Australia

Ranking: 10/10

We rented a Sundance motorhome from Iconic Motorhomes for two weeks. The service we received from Kelly and the team was exceptional. They provided recommendations on places to visit, a detailed and insightful briefing on how to use the vehicle and were flexible with pick-up and drop-off times. The vehicle was in immaculate condition and perfect for two people. We would highly recommend Iconic Motorhomes and would like to thank Kelly and the team for all of their assistance - we had a great holiday!

Reviewed almost 3 years ago

Carole Edwards's avatar

Carole Edwards

Canada

Ranking: 10/10

We had a fabulous time in our Iconic Motorhome. The staff were great, & Kelly gave us loads of advice when planning our trip. Other campers wanted to come and look at our beautiful MH. It was so incredibly easy to drive and I loved the camera that replaced the rear view mirror.
So many campers we met complained about the sand flies. We had screens on the windows, vents & doors that kept them out of our MH.... We were also impressed at how great on diesel this MH was.... Iconic Motorhomes might be more expensive but it was sure worth the money. We had a brand new MH that was very well kitted out for our trip. We would definitely recommend this company to any and everyone..

Reviewed almost 3 years ago

laura harrington's avatar

laura harrington

United States

Ranking: 10/10

We rented a camper van from Iconic for 3 weeks from Christchurch. We were coming from the states, so we needed some help and guidance about places to go and some good insider tips. Kelly worked with us to rent us the camper van, and then helped us with itineraries, and had lots of helpful tips for our trip. The camper van was great (we had 2 adults and 2 kids) and the set up was perfect. It was in pristine condition when we got it. The super friendly staff walked through everything with us so we were clear on how it all worked and they held our luggage while we were on the road. We had one question while we were out traveling, and Kelly was easy to reach on her cell for immediate help. I can't recommend Iconic and Kelly (and her team) highly enough. They made our dream NZ vacation a hit.

Reviewed almost 3 years ago and experienced in February 2016

Karen Ashley's avatar

Karen Ashley

Ireland

Ranking: 10/10

My Husband and I chose to rent from Iconic Motorhomes as the Swift Bolero seemed the most appropriate lay out for our needs. We spoke to Kelly on the phone before we arrived in NZ and she was extremely pleasant and helpful. When we picked the motorhome up we were given plenty of instructions and given guides and a suggested itinerary which was helpful. The motorhome was well equipped and Kelly also lent us adapters and even a cell phone which we returned. The motorhome was new. I think we were the second renters. This was our first time in a motorhome and it turned oit to be a wonderful experience. We would highly recommend Iconic Motorhomes and we intend to return and rent from them again

Reviewed almost 3 years ago

Dawn McKain's avatar

Dawn McKain

United Kingdom

Ranking: 10/10

From the first enquiry to the last e-mail, we had great service from the company. All questions were answered promptly, and Kelly took the time to find out what we liked doing, and gave us some excellent ideas of places to go and things to do. And WOW! When we saw the motorhome! Brand new and very luxurious. Beautifully appointed, and with wee extras such as insect repellent, salt and pepper included. Kelly arranged our Kiwi card for us, so we could book things with discount before arrival. A lot of people on campsites and in the street commented on the lovely van.
We had a minor problem on our first Saturday evening - we felt bad about contacting them, but all sorted.
We had a wonderful time in New Zealand, which was enhanced by living in such a great motorhome.

Reviewed almost 3 years ago

Karen Murdoch's avatar

Karen Murdoch

United Kingdom

Ranking: 10/10

Brilliant !
We had left hiring our campervan a little late and we were so lucky to find Iconic. From the moment we first contacted Kelly she couldn't have been more helpful. Lots of suggestions as to our route and places to visit as we did our first ever campervan trip on our first adventure to NZ. When we picked up the van it was spotless and we had a good length of time being shown how everything worked. The interior was surprisingly spacious and extremely well laid out. We had plenty storage for all our belongings. We were also impressed with the heating and the "smart" fridge which switched automatically between battery, power and gas.
The campervan was a delight to drive, fuel efficient, and had good wing mirrors and rear view camera for reversing. We found the 6 speed gear box served very well on some of the steep hairpin bends.
When we got on the road and had our first stopover I was delighted to find 'real' coffee and a cafetière. A definite home from home experience.
We would highly recommend Iconic and the 'smaller' Sundance which was perfect for two people.

Reviewed about 3 years ago

Max F's avatar

Max F

Germany

Ranking: 10/10

For our trip to New Zealand, we (2 adults + 3 year old child) decided - after much research - to rent a Bolero from Iconic Motorhomes for our 22 days trip. Overall, we had an excellent experience with the Bolero as well as with the staff from Iconic, in particular Kelly and Richie. From the first contact, everything went very smoothly - exactly the experience you would like for your holiday. The Bolero was very well equipped, including vacuum cleaner, a change of bed linen and towels, comfortable outdoor chairs and loads of pillows. During our trip, we had a couple of questions and every time we called Richie (once even on a Saturday afternoon!), he was extremely helpful and knowledgeable and was able to solve all matters.
We would highly recommend Iconic Motorhomes and the Bolero!

Reviewed about 3 years ago

Ed Dobosz's avatar

Ed Dobosz

United States

Ranking: 10/10

We are a family of 5 from the United States. We rented a 6-person campervan from Iconic Motorhomes leaving from Christchurch, and had an exceptional experience. Not only did the folks at Iconic respond quickly to our early questions about availability (other companies were much slower or not at all), they gave us lots of helpful travel planning hints in advance of our trip. The pick-up and drop-off process was efficient and personable, with our kids being entertained the entire time. I felt as though we were part of the Iconic family. The campervan didn't have a single problem during the week we used it. There is no question in my mind that we would use Iconic again in the future, and recommend that others start their planning with them.

Reviewed about 3 years ago

Peter Turner's avatar

Peter Turner

United Kingdom

Ranking: 10/10

We rented a super motor home from ICONIC, admired by other campers throughout the holiday. Everything we wanted. Kelly and her team were really helpful and everything went smoothly. We had an unforgettable five weeks.

Reviewed about 3 years ago and experienced in January 2016

Elaine's avatar

Elaine

United Kingdom

Ranking: 10/10

We have received friendly, knowledgeable and personal service, from our first enquiries to handing the motorhome back at the end of our holiday. Extra information was readily available to help us with planning, emails were answered very promptly.
The motorhome provided exceeded our expectation, everything provided was of good quality with extra touches to give a luxury feel.

Reviewed about 3 years ago

Nadin Nottekaemper's avatar

Nadin Nottekaemper

Germany

Ranking: 10/10

We had an amazing experience renting a Bolero Motorhome from Iconic. We are 2 adults and travelled around New Zealand for 23 days. We picked up the Bolero at the Auckland office and were met by Richie who introduced us to the Bolero very patiently and explained everything in detail. He also put some extra things like vacuum cleaner and bed linen to change. Worth to say that the Bolero was a brand new 2016 model with only 25 km run so far. When we had a little technical issue which was caused by our missing experience with Motorhomes and not due to a technical issue of the Bolero itself we called Richie who could help us solving this issue very easily. The Bolero was very comfortable, luxurious, in perfect condition and well equipped with everything you need for a New Zealand adventure. We had an amazing contact to Kelly and the Iconic team from start to finish in Christchurch. Kelly sent out initiaries in advance and recommendations where to stop. Also when we had to contact Kelly and the team to inform them about a little dent in the cabin door which was accidently caused by us they were very helpful.
Kelly and the Iconic team are excellent in what they do, espacially amazing customer service and we will definitely go straight to Iconic the next time we plan to travel around the beautiful country.
Thank you very much and Cheers to Kelly, Richie and the Iconic team!

Reviewed about 3 years ago

Derek Stubbs's avatar

Derek Stubbs

Guernsey

Ranking: 10/10

Kelly and the team at Iconic were unbelievably helpful when we left our booking process a bit too late. We had a lovely motor home which was well equipped and in great condition. Kelly gave us loads of really helpful tips for our journey, took the time to go through the van and set us on our way. Unfortunately I had an accident with the van the day before I was due to return it and what really stood out for me was the way the Iconic team made me feel ok about this and then did their best to keep repair costs down so that I had most of my deposit returned. The Iconic team really excelled in this and I will definitely go straight to Iconic when I next plan to hire a motor home.

Reviewed about 3 years ago

Matias Gutierrez's avatar

Matias Gutierrez

Chile

Ranking: 10/10

We had an amazing experience renting an Escape motorhome from Iconic. We are a family of 5 who traveled 16 days in NZ. The vehicle was very comfortable and in perfect condition, almost new, and indeed had a very good gas-milage. The Iconic staff was super helpful in recommending us an itinerary and places to stop, making sure to provide us with a lot of information. You can quickly notice staff that really cares about your travel experience. They are super responsive all the time. I have rented motorhomes several time in the U.S. and Europe and this one ranks as the best experience so far. I can´t recommend them enough.

Reviewed about 3 years ago

Binti Patel's avatar

Binti Patel

Singapore

Ranking: 10/10

I just wanted to leave a review about Iconic Motorhomes NZ. They were amazing from start to finish. They were very accommodating, regardless of my many questions! Kelly and the team ensured we were very comfortable and explained every aspect to us with a great deal of patience. If I were going to go on another camper van journey, I would definitely use them. I cant say enough good things about them. Thank you for making our trip to NZ so amazing.

Reviewed about 3 years ago

John Butterfield's avatar

John Butterfield

United Kingdom

Ranking: 10/10

A great company providing a very easy booking service. Kelly answered all my initial questions then provided me with some great ideas to make the most of our 4 weeks in New Zealand. Richie was waiting for us at the Auckland depot Sunday evening 5pm as our flight was delayed and went through the orientation comprehensively, set the Sat Nav up for the nearest supermarket and we were on our way. The van performed really well, the automatic 6 speed gear box in our Swift Bolero made driving the mountain passes easy. The motorhome was very comfortable, the fixed bed a real advantage and the big fridge freezer meant all our food kept fresh and cold. We even had ice cream for pudding. Richie was there to welcome us back and took us to our overnight hotel. Our bond was returned very promptly. All in all a fantastic holiday made all the better by a trouble free rent from Iconic Motorhomes.

Reviewed about 3 years ago

Stephen Childerhouse's avatar

Stephen Childerhouse

United Kingdom

Ranking: 10/10

Truely fantastic we hired one from iconic in January 2016 for 22 day and it was a professional experience 10/10 from the start, Richie in Auckland Department was so professional and Kelly and the team at Iconic were fabulous to deal with from the first email contact 10months ago, We hired a Bolero the motorhome was perfect configuration for our needs fixed bed at the back and dinning area at front and had all the creature comforts and trimmings even satellite tv. It's a little more expensive than some but well worth the extra the van is far superior to the one we hired 3 years ago from a well known motorhome company and we saw many of this vans again on this travel there just basic and dated! We can't fault Iconic the service and product is fist class, we will be back soon I hope.

Reviewed about 3 years ago

Julia's avatar

Julia

United Kingdom

Ranking: 10/10

Kelly and the team based at the Christchurch depot go that extra mile to make sure that their clients get the very best from their motorhome holiday in their wonderful country. By the time I met Kelly in person, I felt as though I'd known her for years! She is incredibly good at her job; efficient and knowledgeable about every region and it's attractions but she brings a special warmth and kindness to her job which we will always be grateful for. I've never known anyone to write such a comprehensive suggested itinerary with campground recommendations. The motorhome itself was immaculate and so well equipped, we wanted for nothing and quickly felt more houseproud about it than our own home! We would recommend Iconic to anyone thinking of trying this type of holiday. Well done!

Reviewed about 3 years ago

Alison Megson's avatar

Alison Megson

Australia

Ranking: 10/10

ABSOLUTELY FANTASTIC!!!!!! One of the best family holidays ever (even travelling with 2 teenagers!!). Kelly and the team at Iconic were fabulous to deal with, from the first email contact 12 months ago, to the final goodbye, nothing was ever too much trouble. The motorhome was perfect configuration for our needs, and had all the creature comforts and trimmings. It was extremely well appointed with amazing attention to detail. For people who had never driven a motorhome before, Kelly went through all of the features in detail so that we were able to set off on our adventure with confidence. The motorhome was extremely easy to drive, and coped very well with all the mountains and windy roads NZ has to offer.
The booking process was very easy, and the pricing for that high quality of motorhome was very good value. We honestly can't fault any aspect of Iconic and the service they provide, we will be back!!!

Reviewed over 3 years ago

marcus tooze's avatar

marcus tooze

United States

Ranking: 10/10

Perfect rental. Almost brand new truck and perfect service all as promised.

Reviewed over 3 years ago

piet coetzee's avatar

piet coetzee

Australia

Ranking: 10/10

We hired a Bolero for a month and found it amazing. We had a technical problem with our van but Kelly arranged for a replacement van to be shipped to us immediately. Great service and Iconic is highly recommended! Piet and Johanna from Albany WA.

Reviewed over 3 years ago

Larry  Clinefelter's avatar

Larry Clinefelter

United States

Ranking: 10/10

Simply stated, our experience with Iconic Motorhomes was tremendous. Our expectations were exceeded on virtually every level.
To begin, our motor home was cleaner than clean. I was impressed---and I am not that easily impressed with a cleaning job. The motor home met all our needs on the road. It had enough power to get up the toughest hills (tested to the max on the Mt. John Observatory road) and was truly easy to use going down those windy, steep hills as the automatic transmission just seemed to know the correct gear for slowing down at a speed I needed for safety.
The TV was loaded with movies. The freezer and fridge worked marvellously. The stove, oven and microwave were always easy to use and with 2 beds available in our unit, we were comfortable sleeping. It was truly a home away from home.
Kelly made the process of learning about the home so easy and convenient and the drop off in Auckland was equally easy. Because of somewhat unusual circumstances, Kelly brought the home to our hotel to start our trip, and Richie was willing to drive us to the airport in Auckland after our drop off. They were available to answer any questions we had during our trip and made us feel comfortable with the entire process---including Kelly's niece's help in giving us some tips about travel options for both islands.
Please believe me, I have nothing to gain in writing such a positive review---we simply had the greatest experience with Iconic! Again, this is after viewing many other styles and company vehicles over the 4 weeks of our trip, I truly believe that our motor home was the class of the country. After 27 days in our "home", I was not tired of camping (my concern with such a long trip) but sad to be heading out. We have travelled a lot over the past 10 years, and this entire New Zealand experience was the best trip we have taken. Thanks, Iconic. Thanks for treating us so well!

Reviewed over 3 years ago

CJ Clinefelter's avatar

CJ Clinefelter

United States

Ranking: 10/10

Wonderful!!! I can not say enough good things about this company. We researched motorhomes for months before we decided on Iconic. We felt that the Bolero would fit all of our needs for touring around New Zealand for a month. After contacting the company and talking to Kelly, we decided that they were who we wanted to rent from. Since we were going to start in Christchurch and end in Auckland, our contact person was Kelly. She was fantastic to work with. No question was too small and she answered everything no matter what. Kelly asked about all our likes and then put together an itinerary that she felt would meet our needs. She included websites to visit, information about diesel costs and so much more. Many things were included that were not included at other companies. For example: the chairs and table provided were so much better than those we saw during our trip that other companies provided (for $). Kelly also included a variety of movies loaded on the t.v. for no extra cost. The Bolero was the perfect size for us (2 adults). My husband could stand up without hitting his head on the ceiling,

When we arrived in Christchurch we were faced with a scheduling problem which was resolved quickly when Kelly volunteered to bring our motorhome to us at our hotel the day before we were to pick it up, for no extra cost. Wow!! Kelly gave us her cell phone number for us to call if there was a problem or if we just had a question. We did call a few times and she was always very happy to talk to us. The Bolero drove very easily. The mountain roads are rough on all motorhomes, but we were able to make it up even the steepest roads.

When we returned the motorhome to Auckland we were met by Richie. This young man drove us to the airport in the motorhome so that we would not have to worry about getting a taxi or a shuttle. So amazing! This company is well represented by Kelly and Richie.

I highly recommend this company and the Bolero motorhome.

Reviewed over 3 years ago

Morningstar Peake's avatar

Morningstar Peake

United States

Ranking: 10/10

Our dream family holiday came true! Thank you Kelly and crew at Iconic for your exceptional, wonderful, friendly service, great recommendations, clean and pristine motorhome. My family and I fell in love with the South Island and couldn't have imagined more comfort and sense of safety while exploring the most beautiful country we've seen! We appreciate the time Kelly took to create an itinerary that fit our specific interests and ages of our kiddos. Previous to our arrival Kelly was quick to respond to any questions or concerns of mine with an informative answer. The day we arrived to pick up our Escape Motorhome Kelly was there, all smiles to explain the in's and out's of the motorhome and to give us confidence in our first ever motor homing experience. We had an absolute blast! Everything about this trip was great and we are already planning our next trip back to NZ. Without a doubt we will rent from Iconic again and again and would highly recommend this company for a exceptional motor homing holiday.

Reviewed over 3 years ago

Julie Horsburgh's avatar

Julie Horsburgh

United Kingdom

Ranking: 10/10

I first emailed iconic motor homes in February 2015 the response was immediate from Kelly . Every email sent was informative and really made us look forward to our trip. Richard in Auckland gave us a tip top handover and we were on our way . We did have a slight mishap with the van and rang Kelly immediately, her response was no worries don't let it spoil your holiday. This reassured us. What a fantastic time we had in a van that is equipped with everything needed and more. We will definitely be using iconic motor homes next year.

Reviewed over 3 years ago

Karen Watts's avatar

Karen Watts

Australia

Ranking: 10/10

If we could give an 11 out of 10 to Iconic we would. From the beginning to the very end the service we received and the motorhome itself was outstanding. Kelly was virtually our own tour guide sending us all sorts of information on places to go and stay throughout our 22 days in New Zealand which was fantastic. The motorhome itself was immaculate and very new and we had lots of motorhome envy from other campers. We hired the Bolero, although a little more expensive, it was value for money. Equipped with all modern conveniences and quality fittings, we were very happy to call it home. It was the little things like the fact that when we picked the motorhome up Ritchie was happy to say that we could ring 24/7 if we had any issues which gave us piece of mind.

The highest praise we can say about Iconic is, "if we were to do it again, we would only go through Iconic".

To Iconic and Kelly, Karen and I say 'Thank you'.

Reviewed over 3 years ago

thomas yuen's avatar

thomas yuen

Hong Kong

Ranking: 10/10

We had a two week journey with an Esprit during our stay in New Zealand. With a great greeting and all the preparation done before departure by Kelly, it was a wonderful experience for us, and more importantly, saved lot of time. Inside the Esprit, we had lovely stay there. With little lovely kitchen where we prepared almost every meal, a tidy bathroom with a surprisingly easy to clean toilet, the bed, the sofa, and other stuff, I would like to say, basically, that's all you need for New Zealand adventure.

We had a little problem about the electric step as well, thanks for the help from Kelly texting us the instruction to reset some circuit breakers. We managed to fix it. Last but not least, the motorhomes from Iconic were awesome. Easy to drive, spacious, good use of facilities inside, nice shape and we had a lot of photos with it.

You will feel the difference.

From HK

Reviewed over 3 years ago

Derwyn Jones's avatar

Derwyn Jones

United Kingdom

Ranking: 10/10

The whole experience with Iconic was fantastic right from the very first enquiry. Kelly was so helpful not just with the rental but also with providing us with local information and suggested itinerary. The Bolero that we rented from Christchurch was simply fantastic, so simple to drive, luxurious and comfortable. Everything about Iconic reflects the quality of service that they provide and I would highly recommend them if you are looking for that extra special motorhome experience. Along the way we saw many variations of motorhomes but none were the quality of Iconic.
We will be back and we will definitely use Kelly and the team again.

Derwyn & Gillian UK

Reviewed over 3 years ago

Kishore Bachu's avatar

Kishore Bachu

Singapore

Ranking: 10/10

We traveled to Christchurch for our 14 days trip only to cover the South New Zealand and we have booked Motorhomes from Iconic Motorhomes . It was first time I was hiring the motor homes four our adventurous trip . It was really fabulous and amazingly prepared without any trouble and hassle free trip . Kelly has been so great full and really appreciate for sharing the information and making our trip so fantastic . The motorhomes was just 1.7 years old and it was in great condition to drive and really we had a wonderful trip with great memories of Iconic motorhomes for our trip. We had our 5 years old son and he had a great comfort travelling around without any issues. Most heart touching is when we were returning our Motorhomes at Christchurch my son was in tears that he was missing the motorhomes :)

Great Thanks again to Kelly and team !!!

Regards
Kishore & Family

Reviewed over 3 years ago

david bacon's avatar

david bacon

Australia

Ranking: 10/10

From our first enquiry to our final goodbye, Kelly and the team at Iconic made us feel welcome and nothing was too much trouble for them. We had never travelled in a motorhome previously (although we are seasoned caravan nomads!) and were a little apprehensive about how the motorhome would perform throughout the South Island terrain. We shouldn't have worried. The Bolero model drove more like a car and we found it extremely comfortable ( and warm!!) to travel in. The ability to be able to stop over in free camping sites and enjoy the beauty of the scenery up close and personal was a definite bonus!
The Iconic motorhomes seemed to be a rare site on the road or in holiday parks but literally everyone stopped and gazed at our "palace on wheels" (her nickname given by other motorhome users!!)
Whilst on our travels, we did have a few little hiccups that were promptly sorted out by Kelly (who was smiling on the other end of the phone i'm sure!!)
Iconic was always only a phone call away...day or night... which was very reassuring when you're in unknown territory.
We spent a month travelling around 4000km throughout most of the South Island and are keen to book a return trip to this amazing country...and of course Iconic will be our first stop.
If you are concerned about the cost of hiring an Iconic motorhome ( as we were initially) remember their vehicles are no older than 2yrs and are in immaculate condition. There may be other comparable motorhomes out there ( and we found that we had to help a few who were not given adequate information on how to operate their systems!!) but its the customer service that really sets Iconic apart from the rest.
Fuel economy, comfort, reliability and most importantly customer service make this company a pleasure to deal with and we would not hesitate to recommend them to any future travellers.

Reviewed over 3 years ago

Peter Muirhead's avatar

Peter Muirhead

Australia

Ranking: 10/10

THANK YOU, THANK YOU. THE BEST !!!!!!
The outstanding service from Kelly and Richie “was second to none”.
From the first initial contact to the dropping off the motorhome was great.
Iconic Motorhomes is a great company to deal with, and has got future repeat customers.
We will be recommending Iconic to friends and family.
Secondly, thank you Kelly and Richie for the suggested travel itinerary. We saw and visited many beautiful places, without the guidance, we surely would’ve missed many attractions.
The Bolero is a superb vehicle to spend 15 days in, there is not a thing we needed, missed, wished for. The comfort level is superb, and ease of driving was great.
Please pass on our best wishes and thanks to Richie, what a guy!, he is an asset to Iconic and a pleasure to deal with.
Kelly, The South Island is next, we look forward to meeting you in person

Peter & Tracey

Reviewed over 3 years ago

Sharon C's avatar

Sharon C

Australia

Ranking: 10/10

Iconic Motorhomes equip travellers with a home on wheels that is not only functional, it's also extremely comfortable and easy to use. We have loved touring spectacular NZ for a second time with Iconic. Kelly in the Christchurch office has become family that we get to visit again, with a welcoming smile and no problem attitude, she's a real treasure :) The motorhome is a dream to drive, has a comfy bed and keeps you warm with the gas heater in minus temperatures in winter. The kitchen works a treat to cook up your catch & local produce. Fill the fridge & you're good to go! If you choose Iconic, you will be in for a fantastic ride. Enjoy!

Reviewed over 3 years ago

Caroline Brittain-Hughes's avatar

Caroline Brittain-Hughes

United Kingdom

Ranking: 10/10

We travelled NZ in our Iconic Motorhome for a whole month this year, top to bottom - Cape Reinga to Bluff and back .... don't panic we didn't go on 90 mile beach with it!! Even though we travelled the length of the country and back, the offer to pick the motorhome up in Auckland and drop it off in Christchurch was available as an option in case we wanted to fly back.
The quality of service and quality of the motorhome provided made our holiday of a lifetime so much more enjoyable and hassle free than we could ever have imagined. The motorhome was new, spotless, well maintained and came supplied with every provision that we needed. The driver and passenger seats were extremely comfortable and made a month of driving around it so pleasurable. The bed was also very comfortable and the facilities inside for washing and cooking were brilliant.
Kelly in Christchurch and Richie in Auckland were exceptionally helpful, patient and polite - way beyond what we were expecting and nothing was too much trouble.... thanks Richie for answering the phone and assisting us even when you'd gone home for the day, it was appreciated! Kelly was always polite and organised everything from before we left the UK and came up with lots of itinerary ideas. We were treated as though we were their most important customers ever. Thanks also to Kay in Christchurch for her assistance with emails and calls. We loved the Kiwi card suggestion from Kelly and Richie and we made great use of it - well worth the savings you get from the Ferry crossings and camp sites.
We would thoroughly recommend this firm to anybody thinking of a motorhome holiday around NZ and will use them when we visit again.
Tony and Caroline, North Wales, UK

Reviewed over 3 years ago and experienced in January 2015

yosua setyobudhi's avatar

yosua setyobudhi

Indonesia

Ranking: 10/10

RV was in excellent condition. Staff was friendly and quick to help. Worries free for the holiday.
Amazing experience overall.

Reviewed over 3 years ago and experienced in May 2015

Brett Holmes's avatar

Brett Holmes

United Arab Emirates

Ranking: 8/10

We had a great experience with Iconic, starting with them making the Campervan available based on the times we needed and gives us tips and hints based on the duration we had.

The Camper was spectacular and very clean, home away from home with all little conveniences. ,

Richy also took the time to go through the majority of the things that made it easier for first timers and driving it was really easy despite not being used to the size.

The also were kind enough to send us some important (only to us) things we had left in the camper van rather than throwing them away.

Would recommend that you review the free camp areas and maybe save a few $$ and also aim to travel less during the day because you really do not want to spend the whole day driving between destinations ( plan to spend 2 nights in each place, makes it far more enjoyable and less stressful ) Thats why it did not get a 10 ;-)

Will definitely use Iconic again on our next trip, thanks guys

Reviewed almost 4 years ago and experienced in March 2015

Mauri Siltanen 's avatar

Mauri Siltanen

Australia

Ranking: 10/10

Our experience from our first enquiry to Our 3 week hire of the BOLERO from Kelly at Iconic Motorhomes was a wonderfully easy process. We were extremely happy with the Motorhome, It was modern and stylish, and had everything We needed for Our driving holiday around NZ. We would highly recommend Iconic Motorhomes to everyone 10/10. Mauri and Raija from Ausralia.

Reviewed almost 4 years ago

Patrick Keppel's avatar

Patrick Keppel

New Zealand

Ranking: 10/10

Extensive research of listings for hire of a motorhome lead us to select Iconic for what was to be our first use of a motorhome.
All I read on their webpage was delivered and made our experiences a great fun holiday for 15 days in the South Island.
The briefing at time of hire was thorough. The performance of all aspects of the motor home were in keeping with Iconic's web site'.
During the period of hire we had no reason to use their emergency number for assistance. Kelly provided us with a detailed rundown of sights and places to visit. All the more meaningful as Kelly had operated the vehicle type we hired to visit those places.
As "gold carders" friends cautioned us and we are pleased to tell them we will be choosing Iconic again when we spend 15 days exploring those parts of the South Island time did not allow us to do this time.

Reviewed almost 4 years ago and experienced in January 2015

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Jane's avatar

Jane

United States

Ranking: 10/10

In choosing a company for a camper van rental, we had researched carefully and chose Iconic. Kelly was so helpful in our initial contact, and from pickup to return, everyone involved in that company was helpful and kind, and went out of their way to make our rental experience the best it could be. We are pleased not only with the personnel, but with the vehicle, which is the most important thing. It was of high quality, comfortable and well-equipped.

Reviewed almost 4 years ago

Laura Daigle's avatar

Laura Daigle

United States

Ranking: 10/10

Kelly and Richy were helpful from first inquiry to last drop off. We rented the Escape RV, which can sleep 6, but comfortably slept our family of 4. The motorhome was clean and in excellent condition and we didn't have any surprise charges at the end of the trip. We found the company to be very accommodating. Kelly even provided a suggested itinerary, much of which we ended up doing. We loved seeing a slice of the North Island and cannot wait to come back and see more...of course, aboard an Iconic motorhome. PS - if you are staying at campgrounds, there is no need to rent the gas grill.

Reviewed almost 4 years ago

Phil Waind's avatar

Phil Waind

United Kingdom

Ranking: 10/10

We had a wonderful holiday in our Escape van with Iconic. Starting with great pre-trip advice from Kelly, to our attentive pick up and drop off from Richy, all of which made our holiday feel special, The van was perfect for the 4 of us (inc 1 and 3yr old daughters), and had everything and more than we needed. We will certainly be campervanning with Iconic again - they were significantly better than the other firms we have previously used in NZ. The Wainds.

Reviewed almost 4 years ago and experienced in February 2015

Michael Newbro's avatar

Michael Newbro

United States

Ranking: 10/10

The vehicle and the people that work for Iconic were wonderful! I would highly recommend them to anyone!

Reviewed almost 4 years ago

Ken Jackson's avatar

Ken Jackson

United States

Ranking: 10/10

We enjoyed driving our Bolero motorhome throughout the South and North Islands. We picked it up in Christchurch and dropped it off in Auckland. The motorhome was like new, was spotless, and performed perfectly. It has all the amenities one could want and more. Nothing like camping with satellite TV! Kelly was great in communicating with us, even when we had a little accident with a lamp post in Nelson. (I do not advise trying to parallel park a motorhome in cities!) We highly recommend Iconic Motorhomes.

Reviewed almost 4 years ago

Martin Pats's avatar

Martin Pats

Sweden

Ranking: 9/10

Good overall experience!!
From initial email correspondence, with an extensive suggested travel route with recommended camping sites, quick email reply's, to a very welcoming feeling when we first got to the depot. When we got back everything was prepared, and the checkout took around 3-4 minutes.
Got a brand new motorhome (Esprit) with a thorough "briefing" on the functions of the motorhome.
The only thing that we think a 5-star company that is quiet pricy/expensive should have, is a free airport pickup/dropoff service which would've given them a 10/10 grade.

If your looking for your holiday to be hassle free, with exceptional service and want a new motorhome, I can really recommend Iconic Motorhomes!

Reviewed almost 4 years ago

Iconic Motorhomes responds:

Appreciate your review
Kind regards

eddie newell's avatar

eddie newell

United Kingdom

Ranking: 10/10

From the very first email enquiry to the last goodbye as we handed in our van, Iconic gave excellent service. The van was handed to us in an excellent state and the level and quality of equipment provided was exceptional. I have had caravans in the UK for 20 years so I know what items need to be in a mobile home to make one comfortable. The Iconic motorhome was superb and at no time did we feel that we were missing some essential item of kit. It was also easy to drive and surprisingly fuel efficient (500 miles to 65l). The fixed bed was comfortable, the bathroom/shower roomy, large fridge and efficient hob/oven. plenty of cupboard space for food and clothes and cubbies to stow maps and books etc. I am used to driving horse lorries so size not an issue but rear cameras an added aid.
I am normally quite critical of shoddy goods and customer service and initially chose iconic as other companies did not respond to email queries or to personal visits by my NZ residing daughter who wanted to compare vans. I cannot think of anything that we were short of that we needed. In fact, one night we endured sandfly bites as we had not realised that Iconic had provided knock down spray in the equipment. All through our dealings with iconic, I felt that they were giving personal service and ensuring that we had a perfect holiday.
I will definitely used them again if/when we return and shall recommend them to other family members when they visit.

Reviewed about 4 years ago

Michael Ricketts's avatar

Michael Ricketts

Ranking: 10/10

After numerous searches of New Zealand Motorhome rental sites we decided to go with Iconic Motorhomes because of the layout of their vehicles. From the outset Kelly from the Christchurch Office was extremely helpful providing us with valuable advice & information about planning our trip, including possible routes and locations to visit. We collected our 2-4 berth Bolero Motorhome which was about 12 month old from the Auckland Office. We were new to travelling/living in a Motorhome and Richie from that office was very helpful taking us through the various onboard systems, equipment, as well as dealing with the various wastes. We had the Motorhome for 23 days and returned it to Christchurch Office where Kelly was on hand to greet us. The vehicle was very spacious and comfortable, easy to drive, very economical on fuel and well equipped throughout. If fact on more that one occasion we had people with vehicles from other rental companies ask to look round our vehicle and then state they wished they had gone to Iconic afterwards. Iconic are not the cheapest company but their Motorhomes are certainly worth the extra money. I would recommend Iconic to our friends and family.

Reviewed about 4 years ago

Skipper Pete's avatar

Skipper Pete

United Kingdom

Ranking: 10/10

QUALITY and COMFORT. These two factors summarise our Iconic camper-van experience. From the easy, friendly and unhurried walk-through of the van and it's equipment to the superb, sparkling clean van itself, we were impressed from the word go.
On the road I particularly liked the sweet engine and gearbox that made the vehicle so easy to drive. It would have been better had it been automatic but not by much, so good was the driving experience.
Inside there were so many things we particularly liked, I made a list of them. Not in any particular order: the lights inside were flexible and easy to adjust to individual needs, (the small floor level night light was most thoughtful), the quality of the fit-out (cupboards/storage/bathroom/kitchen area) was of the highest order, satellite TV was unnecessary for us but good, heating that was almost silent and very efficient, warning panel for levels - battery, fresh water, grey water etc.was very helpful and easy to use, bed linen, towels, pillows, duvet - all top notch and of an extremely good quality, the blinds that pull across the windscreen and front side windows - easy to use, fly screens incorporated into every window - very thoughtful and useful.....I'll stop there.
This was one very well equipped van and we were genuinely surprised to learn that our 'nearly new' home we had enjoyed for two weeks was at the end of its life with Iconic and was about to be sold on.
If you want a top quality van, with an overall top quality experience, you can't go wrong with Iconic Motorhomes.
When we return to NZ we will not look at another company. In our view they can't be bettered.

Reviewed about 4 years ago and experienced in January 2015

Andrew Clarke's avatar

Andrew Clarke

United Kingdom

Ranking: 10/10

From first contact to handing back the keys we received first class service. Kelly, for the Christchurch office, handled the booking, provided excellent recommendations and ensured that the motor home was set up for our baby twins. Speaking with fellow motor homers at camp grounds Iconic are definitely a level above the rest. Yes you pay more but you get the service and high quality motor home to reflect the price. We'll be using Iconic again and will be recommending them to friends.

Reviewed about 4 years ago

JOHN MYLES's avatar

JOHN MYLES

United Kingdom

Ranking: 10/10

Our recent motorhome holiday in NZ was a wonderful experience. The Kiwi people are great and the country is immense, with high mountains, beautiful rivers, lakes and rain forest on the west. And Iconic Motorhomes are the very best in NZ. Kelly Catlow at their Christchurch Office was incredibly helpful in arranging our hire of an almost brand new Bolero motorhome. Nothing was too much trouble for her ... well done Kelly ... you are a star !
And the Bolero is the perfect motorhome for two people. It is very well designed, extremely comfortable to live in for several weeks and it is easy to drive with its automatic gearbox. It has a button on the dash to put the gearbox into "mountain mode". This lowers the gearing and is perfect for the hills ... I'm sure it would cope with any hill in NZ and most importantly we never at any time felt 'out of control'.
I would recommend Iconic Motorhomes and in particular the Bolero for any couple wishing to enjoy a holiday in this wonderful country.

John Myles

Reviewed about 4 years ago

M&M Zeebrouw's avatar

M&M Zeebrouw

Netherlands

Ranking: 9/10

Awsome! A brand new Motorhome, only 45 km when we started. Nearly 3600 when we returned it :-)
The most friendly and helpful service, the most complete Motorhome outfit you can imagine. Easy to drive and spacious to live in, the bed is 204 cm long and so easy to set and clear.

Reviewed about 4 years ago

bysji's avatar

bysji

Ranking: 10/10

We rented 'Escape' motorhome for 3 weeks. The car was in great shape as stated on the webpage - no surprises. The staff was really pleasant and helpful. We´ll definitely consider using same provider next time.

Reviewed about 4 years ago

Derek Stanley's avatar

Derek Stanley

England

Ranking: 10/10

Our holiday in a Bolero we rented with Iconic was excellent. Kelly in the office, dealing with initial enquiries through to booking, was just very helpful and not pressuring.
The pickup in Auckland was easy and Ritchie was also very helpful. The almost new Bolero was beautifully clean and excellent to use. The drop off at the end was hassle free too.
No problems,,
RECOMMENDED

Reviewed about 4 years ago and experienced in January 2015

Tim Hellis's avatar

Tim Hellis

United Kingdom

Ranking: 10/10

The 'Bolero' motorhome was exactly as specified and suited us perfectly right through the 4 weeks we lived in it. This was our first experience in a motorhome. It was easy to drive and live in, was comfortable for the two of us and was 100% reliable.

Reviewed about 4 years ago

Deanne 's avatar

Deanne

Australia

Ranking: 10/10

We travelled around North Island of New Zealand for 12 days, the service we received from both Richy in Auckland and Kelly in Christchurch was second to none. Both went above and beyond to give us a fantastic experience. We booked the Escape 6 berth and we couldn't complain about any, it was very clean, economical and private. We loved our experience and will definitely use Iconic Motorhomes again.

Reviewed about 4 years ago

Paul Brown's avatar

Paul Brown

Australia

Ranking: 10/10

We had a fabulous experience renting a motorhome from Iconic Motorhomes, this was our first time and they made it so easy and made an extra special effort to ensure we understood what to do and enjoyed our holiday. The motorhome itself was spectacular, all their vehicles are very new and the one we had was immaculate. We were the envy of every campsite. The service we received from Kelly during the booking process and leading up to our visit was outstanding, she even worked up a specialized schedule for our family of 3 young children and we loved every aspect of her recommendations. In Auckland, Richie also provided first class service and ensured we were well prepared for our journey. All in all it was one of the best holidays we've had and we thank Iconic Motorhomes for that!! We can't wait to return to the South Island next!

Reviewed about 4 years ago

niall murphy's avatar

niall murphy

Australia

Ranking: 10/10

Great service

Reviewed about 4 years ago

Kevin Estey's avatar

Kevin Estey

New Zealand

Ranking: 10/10

Iconic completely exceeded our expectations with their service, their vehicles, and the overall experience for us. We took out the Kontiki for 2 weeks in January, setting out on a trip that we had been day dreaming about for years. The main draw other than the obvious beauty and adventure of New Zealands South Island was the incredible Swift motorhomes that Iconic offers. And the Kontiki lived up to its promise and then some. These motorhome and this service is worth every penny. If anyone is planning a campervan trip within New Zealand, I would insist they look no further than Iconic.

Reviewed about 4 years ago

Robert Rancitelli's avatar

Robert Rancitelli

United States

Ranking: 10/10

Fantastic. I spent 19 days comfortably in Iconic's Bolero campervan with a family of 4 (including 5 or 6 days of remote freedom camping). The staff gave me great guidance on an itinerary. The vehicle was nicer than anything else on the road. And Iconic was beyond reasonable in charging me for some minor damage I caused (I was expecting repairs to cost me 5 or 6 times more). The camper was great for my young children because the 2nd bed was at a normal level (no worries of kids rolling out of a bed that is above the cab at should level). The cab of the camper is not wasted space during camping. And it handles well. I've not driven other campers, but just looking at other vehicles it is hard to imagine any of similar size could handle as well as the Bolero. The only negatives I can think of are 1 - the second bed is a bit tedious make up and break down every day. 2 - I had bbq envy of the campers on which the bbq slides out the side of the campervan. Iconic made for a fantastic experience. I would definitely choose Iconic again.

Reviewed about 4 years ago

Iconic Motorhomes responds:

BBQ's like that are only available on privately owned motorhomes. The 2015 Kontikis do have a BBQ point though

sabine's avatar

sabine

United Kingdom

Ranking: 10/10

Very comfortable and very well furnished Escape motorhome. It has everything you need to cook, including proper knives! Bed are very comfortable. The bunk beds are especially good with kids. Very easy to drive.
Communication with Iconic motorhome was excellent ahead of the trip and Kelly was brilliant answering all our questions as well as helping us planning our trip.

Reviewed about 4 years ago

Bernd  Brandstetter's avatar

Bernd Brandstetter

Austria

Ranking: 10/10

Great stuff (Ricci und Kelly)
Great Motorhome
Congratulation And thanks

Reviewed about 4 years ago

HARRY ROGERSON's avatar

HARRY ROGERSON

United Kingdom

Ranking: 10/10

We had a wonderful experience on both islands and mainly that was due to Iconic Motorhomes. The Bolero motorhome was superb inside and out, with extra touches that started our holiday off very nicely indeed.
Kelly was extremely helpful from start to finish, explaining in detail about the motorhome and also helping with our itinerary, which was great as we had never had this sort of holiday before.
While touring we met lots of people who were genuinely envious of our motorhome, we even had a family of 10 people come inside to look, needless to say everyone was very impressed.
In our opinion, Iconic are a little more expensive than others, but is certainly worth the extra for helping to make our holiday brilliant.
Thank you Kelly so much, and will certainly be recommending Icon Motorhomes.

Reviewed about 4 years ago and experienced in November 2014

Anders Kold's avatar

Anders Kold

Denmark

Ranking: 10/10

Fantastic service from Kelly & Richie with great travel advice, thorough introduction to the brand new motorhome and quick + fair resolution of a few problems day 1.

Reviewed about 4 years ago

Ana Alvarez's avatar

Ana Alvarez

Spain

Ranking: 10/10

With the Escape motorhome we have just had the perfect holiday in New Zealnad (South island) we had always dreamt of. Both my husband and myself and our three kids have enjoyed any single minute since we hit the road. Everything was perfect, from our first enquiry till we said goodbye to Kelly and the rest of the staff. Everything worked, form the comfrotable driving position to the space needed for the clothes, from the warm duvets to the simple things you may need (maps, torch, can openers). Higly recommended for anyone willing to enjoy their trip even from the planning stage.

Reviewed about 4 years ago

Helena  Green's avatar

Helena Green

Singapore

Ranking: 10/10

A fantastic and personal service (before - our first trip to NZ, great tips to help plan our route), during and after. Beautiful van, easy to drive and very comfortable. Definitely recommend Iconic and will use them again on our next trip to NZ!

Reviewed about 4 years ago

Carolyn Archibold's avatar

Carolyn Archibold

United Kingdom

Ranking: 10/10

We spent hours researching motorhomes before we left the UK and finally booked with Iconic and delighted that we made the decision to use this company.
Kelly was wonderful - she couldn't have been more helpful and gave us a thorough induction when we collected our Escape motorhome in Christchurch. The motorhome was spotless, in immaculate condition and the vehicle itself was easy to drive and manoeuvre. We had an amazing 3 weeks touring around South Island. It was interesting to see the other motorhomes in the various campsites our Iconic motorhome definitely looked better maintained than most!
I would definitely recommend Iconic and will be booking with them again for our next trip.

Reviewed about 4 years ago

Daryl Wilby's avatar

Daryl Wilby

Australia

Ranking: 10/10

The Iconic service and quality was beyond reproach. Camper was almost new, well-designed and very comfortable for our three week tour of both islands. Our only complaint was not having enough time to see everything! Kudos to Kelly and the Iconic team for making our Kiwi adventure awesome!

Reviewed about 4 years ago

Kim Walters's avatar

Kim Walters

United Kingdom

Ranking: 10/10

We have just come back from the trip of lifetime, touring the South Island of New Zealand in a Bolero motorhome hired from Iconic for 3 weeks.

The trip was made even more special by choosing an Iconic Motorhome. Whilst you might pay a little more to hire an Iconic vehicle, in my opinion it is worth every penny. From the very beginning, Kelly was wonderful - answering all of our questions promptly and giving us lots of information on where we should be going.

We arrived at the depot after a 30 hour trip from the UK exhausted but we knew immediately we had made the right decision choosing Iconic. Kelly was a delight - she gave us a full tour of the van and carefully explained to us novices what we needed to do. She also very kindly gave us time to unpack our bags so that we could leave our luggage at the depot (not that we needed to as the van had plenty of storage, but it did make it feel more like a "home from home"). Kelly also kindly gave us some extra bedding so that we could make up the spare bed if necessary, as I was travelling at 6 months pregnant. This was a lovely touch.

The van itself was in immaculate condition - it was like staying in a 5* hotel on wheels - we loved everything about it and encountered no issues. On one ocassion we were unsure how to pull out the awning but a quick call to Kelly at the depot soon sorted this.

Overall, we would not hesitate to recommend Iconic. We didn't see a nicer motorhome on the New Zealand roads and the Iconic experience from start to finish was first class.

Reviewed about 4 years ago

mateo m's avatar

mateo m

Switzerland

Ranking: 10/10

we hired a motorhome from iconic for 2 weeks. the customer service is outstanding, the motorhomes are in perfect condition. when u check in, ask for kelly - very friendly and tells you everything u need to know. well done iconic - keep up the good work! best company ever!

Reviewed about 4 years ago and experienced in January 2014

Michael and Kim Fish's avatar

Michael and Kim Fish

United States

Ranking: 10/10

Absolutely Amazing!!!!! First it is the outstanding customer service and immediate response time to emails and phone calls that sets this company apart from all the others that we contacted. Second, it's the quality of the product, the motorhome was simply remarkable, comfortable, easy to use and very luxurious. We will definitely be using Iconic Motorhomes every time we visit New Zealand. Thank you Kelly and your team of professionals for an all around incredible experience! (That means you too Max!)

Reviewed over 4 years ago

STEPHEN THORNTON's avatar

STEPHEN THORNTON

United Kingdom

Ranking: 10/10

Hired a Bolero motor home from Iconic to tour South Island and cannot speak highly enough about the whole experience. From the moment we arrived at the pickup Kelly made us feel like life long friends, introducing us to our vacation home as if it was a new house. RV was as new condition throughout and performed like a dream throughout our vacation. Kelly provided a great itinerary which we used as the basis for our trip, and we saw stunning scenary at every turn and stayed in some great sites on the way. when we sadly returned the RV to Christchurch Kelly presented us with an anniversary card as we had previously mentioned that we were doing a round the world tour for our 35 wedding anniversary, which we thought was lovely. The whole trip went without a hitch and I can only say that it is my intention to return to New Zealand again and will only consider Iconic. Steve Thornton

Reviewed over 4 years ago and experienced in October 2014

salsimmo's avatar

salsimmo

United Kingdom

Ranking: 10/10

This has been a holiday of a lifetime made even more special by choosing an Iconic Motorhome. From the initial contact, I knew we'd made the right decision. Kelly was extremely helpful and informative and answered all our queries very quickly.
On arriving at the depot, we were even more delighted to see the motorhome. It was in immaculate condition, and Iconic had supplied all the little home comforts that we needed. We were given a full tour of the van by Kelly and shown how everything worked. There were also manuals in the motorhome with all the details in.
We found the van really easy to drive and the GPS that Iconic provided was invaluable. There was loads of storage space. We always tend to over pack and I wondered where we would put everything at first but the van was so spacious. The bed was lovely and cosy and we found the van very comfortable. We spent 3 weeks in our van and enjoyed every minute of it.
We traveled to some remote areas of NZ and were pleased that the van was so well maintained and reliable. I would definately recommend Iconic Motorhomes to anyone.

Reviewed over 4 years ago

Jon Owens's avatar

Jon Owens

United Kingdom

Ranking: 10/10

Just returned from a 3 week trip to NZ. Picked up our brand new Bolero motorhome from Auckland, then did the tour around both Islands, before dropping it off at Christchurch. This is our 2nd time with Iconic and it was just a good experience as the first time. The campervan is now even more luxurious - the bed was amazingly comfortable and it had all the modcons, from sattv to an incredible central heating system. We had many jealous campers admiring our van on our tour. The staff are very friendly and helpful, and you truly get the personal experience from the team. Kelly and Richie were extremely welcoming, both before the trip and during it. Hopefully we will back for a 3rd time in a few years time, after saving up again. If you want to do NZ in style and comfort, this is the company to choose.

Reviewed over 4 years ago

Ant's avatar

Ant

Australia

Ranking: 10/10

Fantastic company. Staff are helpful, friendly and so easy to communicate with. Our renting experience was excellent and we thoroughly recommend Iconic. They'll help you choose the right sized van and even give you an itinerary if you want one.
We rented an Escape for our family of two adults & two children (9 & 11). We were a bit worried about how four tall people would survive 6 weeks touring in a small space, but it was marvellous. And the van was super easy to drive for both of us.
Van's facilities good, storage surprisingly effective (but take soft bags you can fold up and store). Beds comfortable. Kids loved their bunks. We slept above the cab (severe talking to self on first night about how I am not claustrophobic, then all ok).
We only used the shower once on the first night and discovered how fast water can disappear!! So for the rest of the trip we showered in campgrounds rather than the van so that we wouldn't run out of fresh water.
Winter & Spring was a great time time to travel and were warm & cosy all the way. In fact we had to turn the heater off at bedtime so we didn't get too hot.
We were a little bit envious of those vans with a pull-out awning, but really we didn't need it anyway.
All up it was a fabulous trip in an excellent motorhome that is operated by a company that puts the customer first and provides great service.

Reviewed over 4 years ago

Ralph Belshaw's avatar

Ralph Belshaw

Australia

Ranking: 10/10

From the moment I first contacted them until days after I got home the service from Kelly and the team at Christchurch was superlative. The van itself was superb; comfortable, clean and highly satisfactory to me needs.

The team provided me with suggested itineraries based on my interests as well as lots of tips and hints on how to get the most out of my time driving around the south island.

This was an experience I shall never forget - and it's an experience that was made all the better because of the quality of the vehicle and the unbelievably support team. I highly recommend Iconic Motorhomes to anyone seeking the consumate south island motorhome experience.

Reviewed over 4 years ago

Mike Tilley's avatar

Mike Tilley

United Kingdom

Ranking: 10/10

From initial contact to return we were treated warmly and helpfully. The motorhome is a little more expensive but well worth it for all the luxury touches. The motorhome had everything and it all worked as new. The films were a nice touch and we watched several on the cooler evenings. Highly recommended.

Reviewed over 4 years ago

Robyn Oakes's avatar

Robyn Oakes

Australia

Ranking: 10/10

Just spent 13 great days touring the South Island in iconic's Bolero. Great to drive, comfortable, well appointed. In fact couldn't find a fault at all. Staff in Christchurch office friendly and helpful. Made our NZ experience s delight.

Reviewed over 4 years ago

Helen Quigley's avatar

Helen Quigley

Australia

Ranking: 10/10

We had a great experience using Iconic Motorhomes. The staff were fantastic and went out of their way to ensure we had a good time. The motorhome was immaculate and well fitted. Kelly and the team were thorough in explaining all the features. We were in a party of 4 couples and hiring 4 separate motorhomes at the same time. Everything was ready and good to go on arrival. Very professional and well organised. Very comfortable motorhomes and would definitely recommend Iconic for anyone who wants to experience a motoring home holiday. Thanks Kelly it was awesome and we hope to come back to NZ and do it all again!
Stuart and Helen Quigley

Reviewed over 4 years ago

Rebecca Starr's avatar

Rebecca Starr

Australia

Ranking: 10/10

Recently travelled the South Island for 8 days with a bolero Motorhome..
It was bliss.. So easy to drive, pure luxury, warm as toast with the central heating and Kelly treated me like an old friend..
I was travelling independently with two small children in tow, aged 3 and 4, so support and great customer service was of the upmost importance to me..
Kelly went above and beyond and with her service and the pure luxury of the Motorhome and nzs stunning landscapes, our holiday far exceeded my expectations..
Thank you Kelly..

Reviewed over 4 years ago

Michael Mulligan's avatar

Michael Mulligan

Canada

Ranking: 3/10

The scenery in New Zealand is beautiful and the people friendly. The unique geography and geological features are particularly spectacular.

The vehicle we rented was only a year or so old in in good condition. It was also very fuel efficient and this was a pleasant surprise.

We paid $60/day for "no worries" insurance. On the first night we had the motorhome we attempted to open the sunroof. As it was dark, we did not realize that several small clips needed to be turned before operating a handle to open the sunroof. As a result we cracked the plastic sunroof.

When we retuned the vehicle, we pointed out the crack in the sunroof and explained what occurred. The employee we dealt with said this shouldn't be a problem as we had purchased the "no worries" insurance.

Once at the airport, we received an email from the company indicating that they would be charging our credit card $2,000 for the crack in the sunroof.

We pointed out that we had purchased insurance to cover damage such as this. The company send a series of emails offering various reasons for not covering the damage, none of which were supported by a review of the rental agreement.

When we asked for the contact information for the insurance company Iconic acknowledged that there was no insurance company. Apparently, they just kept the $60/day insurance premium and were paying to fix any damage themselves. This, it would seem, is why charged our credit card.

Ultimately we provided a copy of the Iconic Motorhome contract to our credit card company along with an explanation for what occurred and they reversed the charge improperly submitted by the company.

We would avoid this company unless you are able to purchase insurance from some other source. I don't know what would occur if you had something more serious than a cracked skylight to contend with. The process of getting the improper $2,000 charge reversed was a time consuming and unpleasant end to an otherwise enjoyable holiday.

Reviewed over 4 years ago and experienced in March 2014

Iconic Motorhomes responds:

Mr Mulligan is one of the top litigation lawyers in Canada, of which I commend him; he certainly has used these skills to great effect in having the credit card company reverse a charge which we had made for interior damages to his motorhome
During our email communication with Mr Mulligan he wrote "Getting some independent advice and resolving the matter directly seems to me like the sort of step someone would take if they were interested in maintaining a reputation for honesty and fair dealings", Iconic then suggested to Mr Mulligan that we involve the NZ Rental Association, an independent national body for clarification of this situation. Mr Mulligan declined this offer.
We then contacted the NZ Rental association ourselves and we were advised by their legal advisor Mr Jason Klapproth that we had been totally justified in our actions on taking this deduction.
If anyone would like the full transcripts to the email correspondence with the New Zealand Rental Vehicle association on this hire, we are more than happy to supply those copies.
Mr Mulligan was fully covered by his No Worries insurance for the other damages that he caused during his seven day hire, rear damage to the Ladder, Roof damage and also side scrape. The total costs of these repairs were $3450.00 + GST.
Also to correct another statement made by Mr Mulligan, we have a high level of insurance for our whole fleet of motorhomes with one of the top NZ insurance companies, and fully comply with the NZ Rental Vehicle Associations guidelines.

NB: A Skyview window is large. It is a very expensive item and is only supplied in our low level Kontiki motorhomes. This is not fitted in our other fleet vehicles.

Keith Hungerford's avatar

Keith Hungerford

Australia

Ranking: 10/10

My family of four had a great time in our Escape motor home. It took us everywhere we needed to go and kept us nice and warm even in mid winter on the South Island. A big thank you to the very helpful staff who were always happy to help out.

Reviewed over 4 years ago

robin mary's avatar

robin mary

New Caledonia

Ranking: 10/10

It was out first campervan experience and I wanted the best, it was simply perfect from the first contact with Kelly to the check out ! I don't tried other hirers and I won't, it's just not possible to beat them on service and product quality, the bolero is just awesome ! It's well worth the price, by far.

Reviewed over 4 years ago

Onthe Roadagain's avatar

Onthe Roadagain

Australia

Ranking: 10/10

The Fiat Sundance was home for 4 and a half weeks this winter. The van from our perspective was pure luxury. It was warm, economical, spacious and the bed/bedding was very comfortable. It was very straight forward putting the bed up and away. The was plenty of storage and the kitchen well equipped. The handling of the van is great with a very small turning circle and not too big for parking (there is a reversing camera). We rarely saw a van that looked like it could compare on the road.

Iconic were fantastic. The staff really go out of their way to ensure you have the most enjoyable and personal experience. We had no issues with the vehicle, just a few questions that were immediately resolved by Iconic - Kelly, Ritchie, Kay and the team. What a fabulous way to see New Zealand and experience the wonderful hospitality of New Zealanders.

We can't wait to book our next NZ holiday in an Iconic Camper. Thank you very much Iconic Motorhomes.

Reviewed over 4 years ago

Andrew Hall's avatar

Andrew Hall

Australia

Ranking: 10/10

Just had a fabulous 11 days in a kontiki motorhome in the beautiful South Island. The van was fantastic, a real home from home and the service from Kelly and the team was exceptional from start to finish. Would highly recommend anyone thinking of a motorhome holiday to try the guys at iconic. A ten out of ten experience!

Reviewed over 4 years ago

Allen Dixon's avatar

Allen Dixon

United Kingdom

Ranking: 9/10

We thoroughly enjoyed our first motorhome experience, arranged by Iconic. The staff (Kelly was the one who helped us) were completely organised, they arranged our return journey from Christchurch airport by shuttle, and had the motorhome spotless and ready to go when we arrived. We had a couple of requests and questions for before and during our trip, which they were very helpful in answering. The motorhome itself was a dream -- we saw and stayed near some stunning sights from DOC campsites in the South Island that we could not have stayed so close to otherwise. All in all, our experience with Iconic was completely positive. Many thanks!

Reviewed over 4 years ago and experienced in March 2014

Richard Brailsford's avatar

Richard Brailsford

New Zealand

Ranking: 10/10

Superb friendly service, nothing too much trouble. The Motorhome was fantastic, we had a great time. Thoroughly recommend Iconic. Small enough to care big enough to ensure everything goes well. 10/10

Reviewed almost 5 years ago

Marcus Beckford's avatar

Marcus Beckford

Australia

Ranking: 10/10

We had a wonderful time touring around the South Island with a Bolero from Iconic Motorhomes. Their staff was attentive and professional, since we were first time ‘motorhomers’ is was really nice to know that they were just a text away to address any issue we might have had. Kelly put together a sample itinerary that was fantastic and honestly, we used almost the whole thing. Every place that was recommended was wonderful. We enjoyed our trip so much; we are looking to come back to Iconic for a tour of the North Island. I'd highly recommend Iconic Motorhomes if you plan on touring New Zealand ... they are second to none.

Reviewed almost 5 years ago

Stephen Hall's avatar

Stephen Hall

United Kingdom

Ranking: 10/10

Booking a motor home holiday in a far off country could have been fraught with problems, but the iconic motor home team were the most helpful and friendly people we have come across. The swift bolero vehicle we chose was superb. It was spacious,very well appointed and easy to drive. It had everything we could need and made our holiday complete. More importantly was the service we got from Kelly. No one could have been more helpful. Iconic motor homes are the ones I would recommend to anyone wanting to have an adventure of a lifetime.

Reviewed almost 5 years ago

Andy Packer's avatar

Andy Packer

Australia

Ranking: 10/10

What a perfect way to experience the South Island of New Zealand. My family of five had a glorious two weeks driving around and living in the Escape. We fitted very comfortably and it is so wonderful to be able to pull up in a DOC site in the middle of such beauty and stay the night - waking up to splendid views. Thanks to Kelly and the team. We'll be back!

Reviewed almost 5 years ago

Julie Cooney's avatar

Julie Cooney

Australia

Ranking: 10/10

Fantastic! Amazing company, Kelly and the team from the Christchurch branch were simply amazing. Very professional, friendly and easy to deal with. We were lucky enough to hire the 2014 Bolero for our 2 weeks around the South Island. Super comfy and everything you would ever need on board. We are definitely coming back hopefully to do the North Island and will certainly go with Iconic Motorhomes again. Thanks guys for a very memorable experience!

Reviewed almost 5 years ago

Min Yang's avatar

Min Yang

China

Ranking: 10/10

It is a wonderful trip with this camper van. It is awesome! We drive from Christchurch to Lake Tekapo, Mt. Cook, Queestown, Glacier, West Coast and then back to Christchurch for over 2000KM within 12 days. We stay in the van. It is very comfortable. "Home", we call it, contains everything, freeze, Microwave oven, baker, toilet, beds. etc, anything you name it. It is a fantastic trip! Worth to experience at least once in your whole life!

Reviewed almost 5 years ago

Carol's avatar

Carol

United Kingdom

Ranking: 10/10

We booked a Swift Bolero from Iconic Motorhomes and we were not disappointed the motor van was a little gem, the layout of the interior was exceptionally good. Everything on board was tidy and thoughtfully stowed away. The fixed bed was extremely comfortable and the matching cushions and covers were a nice homely touch. The kitchen had everything you needed and came fully equipped with utensils, a full gas cooker, microwave and fridge/freezer at your finger tips. Satellite TV, DVD Player and GPS navigation was also on board.

Having been caravaners for many years in the UK, this was the first time we had toured with a motor van. We found the Bolero so easy to drive and manoeuvre - it was "the icing on the cake" for a fabulous holiday that we will never forget. Many people complimented the van and asked about Iconic, we were happy to recommend them highly.

We only encountered one small problem on our 36 day tour. After a phone call to Richie, he arranged for the faulty waste pipe to be replaced and within an hour we were back on the road again. Excellent after care service.

We would like to say a big thank you to Kelly, Kay and Richie and all the support staff at Iconic for all their kind help. Kelly the itinerary you sent us "on must see places" became invaluable, we managed the vast majority of them - thanks.

If you are thinking of visiting New Zealand for a spectacular holiday and a warm welcome and you want the best, GO ICONIC you will not be disappointed. We will certainly recommend Iconic Motorhomes and the Bolero to all our friends and fellow Caravan Club Members in the UK.

Reviewed almost 5 years ago and experienced in February 2014

Paul Thompson's avatar

Paul Thompson

Australia

Ranking: 9/10

Well maintained, beautiful and comfortable vehicle that is easy to drive. Handles mountains very well. Some small electrical problems that saw the reverse camera not working for a while and the battery light coming on - but lead to no actual problems. Staff were helpful and well organised. I would recommend Iconic to anyone.

Reviewed almost 5 years ago and experienced in September 2013

Cheryl 17's avatar

Cheryl 17

New Zealand

Ranking: 10/10

Awesome experience with this company! We did a two week tour of the North Island and right from the start, the level of service offered was exemplary. So helpful with lots of advice on where to go and answering our questions. The Bolerno was incredible - really luxurious and lots of thoughtful touches, which made our experience even better. Richy couldn't do enough for us. In essence, they took all the stress from planning a holiday away and made it really simple and fun! I have recommended this company to everyone I know and family who are also planning to visit NZ.

Reviewed almost 5 years ago

Rae Blackwood's avatar

Rae Blackwood

New Zealand

Ranking: 10/10

These guys were great to deal with and really went the extra mile for us. We picked up the motorhome in Auckland and travelled to and through the South Island returning it to Christchurch.
Our visitors from the States were blown away by their NZ experience, which began with the fabulous people at Iconic.
The motorhome was fantastic, very well appointed, comfortable and a pleasure to travel in.
We would recommend Iconic to everyone

Reviewed almost 5 years ago

dejki's avatar

dejki

Australia

Ranking: 10/10

We have nothing but praise for the team at Iconic Motorhomes! When we first contacted Iconic we were provided with detailed information from Kelly about various options. Our questions were answered quickly and thoroughly. Kelly even provided a suggested itinery based on the types of things we like to do. We booked a Sundance diesel motorhome for two weeks and travelled throughout the southern part of the South Island. Once again Kelly and her team we very friendly, helpful and provided everything we needed to know for our trip. They also ensured that the 'little things' were taken care of such as ensuring dish washing detergent was already provided in the motorhome. The Sundance was very easy to drive and the small Diesel engine ensured we were able to power up and down hills with little effort. It was an ideal choice for the two of us being easy to drive, comfortable and roomy enough so that we didn't feel like we woud trip over one another. The whole experience of dealing with Iconic has been easy and stress free. We highly recommend them as a professional and friendly team offering top quality motorhomes.

Reviewed almost 5 years ago

Andy Cooke's avatar

Andy Cooke

United Kingdom

Ranking: 10/10

The complete experience with Iconic was superb from the initial contact through to finally handing the Motorhome back at the end of our five weeks. The vehicle was clean, in excellent working order, and was well equipped. We had no waiting around at the handover and plenty of time taken to make sure we had all the instructions needed. Drop off couldn't have been simpler, they will even arrange for a shuttle bus to take you back to the airport,mat your own cost of course. I would strongly recommend Iconic if you are looking for a Motorhome holiday.

Reviewed almost 5 years ago

Jon Byford's avatar

Jon Byford

United Kingdom

Ranking: 10/10

Very professional and friendly company who helped make our holiday in NZ an amazing experience. We hired a Sundance, which was a perfect size for the 2 of us, and very highly specced. It was in perfect condition and could only have been a few months old. We had no problems with it, lacked for nothing, and it really became our home from home. The support from both depots was spot on, with a quick reply on the one occasion we had a query. Richie even kindly dropped us at the airport when we returned the motorhome.
Cannot recommend iconic highly enough.

Reviewed almost 5 years ago

Sid Trapp's avatar

Sid Trapp

United States

Ranking: 10/10

WOW!!! This is THE way to see New Zealand!!! Start to finish, Kelly, Kay and the rest of the staff at Iconic Motorhomes were exceptional! We have been fortunate to have travelled a bit and we can honestly say that the team at Iconic truly understand the meaning of "Customer Service"! Kelly was so kind and helpful right from the beginning...patiently answering all my questions and even emailing me a suggested itinerary for our two week trip! The places she suggested; the wineries, campgrounds, and heaps of not-to-be-missed sights along the way were all spot on! My wife and I felt totally pampered in our brand new Bolero caravan...it was everything and more that was described on their website. Although the caravan was one of the larger ones on the road, the handling and power were superb...I was pretty shocked to be honest! (Didn't expect all that from a Fiat!) We would be very happy to recommend Iconic to all of our friends...and indeed to anyone thinking about touring the South Island! Iconic scores top marks in every category! Customer Service, Quality product, Clean, comfortable and reliable equipment... not to mention the thoughtful "concierge" touches...all of which we feel made our two week tour around the South Island one of our BEST vacations ever!!! Bottom line: If you're thinking about a caravan trip in the South Island, you won't have a finer experience anywhere else....Iconic may be a few dollars more, but at the end of the day you get to see the beauty and majesty of the South Island from a premier motorcoach that is spacious, luxurious and brand new! The few extra dollars was money well spent... especially as we saw how our fellow caravaners were fairing in smaller, older (shall we say; "well-travelled") vehicles...having a very different experience, to be sure! Thank you again Kelly, Kay and everyone else for your kindness and hard work...we hope to come back and do it again!!

Reviewed almost 5 years ago

Marilyn Cossey's avatar

Marilyn Cossey

United States

Ranking: 10/10

Iconic made the process of renting a campervan best suited to my travel style easy. Kelly was available by phone and email to answer all my questions. Website was also very user friendly. The motorhome was brand new. Even when we had a problem on the road Kelly and her staff were very responsive in getting the issue resolved in a timely manner. We rented a unit that slept 6 even though we had 3 people. The extra room and fact that we did not have to make up beds each night definitely contributed to a fabulous trip. Kelly put together a proposed itinerary based on the type of travel we enjoy. This was tremendously helpful. THANK YOU ICONIC for a trip of a lifetime.

Reviewed almost 5 years ago and experienced in February 2014

Dan  Avnon's avatar

Dan Avnon

Israel

Ranking: 10/10

We rented a Bolero. it was well-equipped, spacious and so very comfortable. Kelly from Christchurch branch helped us plan our two-week tour of the South Island and her advice and tips were excellent.

The test of a company is when there are problems. We indeed encountered a number of problems that reflected our lack of experience with this car. Whenever we called to enquire (twice) we got immediate, patient and helpful responses. Richie (from Northern office) and Kelly (from Southern branch) covered up for one another, and it never took more than ten minutes for one of them to get back to us.

When we returned the car in Christchurch we pointed out to a malfunctioning shower hose. We thought they should know this for future users. To our pleasant surprise Kelley immediately offered us compensation by deducting a day from our rental charges.

So the car was great, the service great, and the sense of security that comes with getting attentive and personal service was well worth the extra cost. They definitely met our highest expectations.

Reviewed almost 5 years ago

Philip Bunbury's avatar

Philip Bunbury

United Kingdom

Ranking: 9/10

We found Iconic staff to be extremely helpful, communicative and personable.
The 7m Bolero handled beautifully, was fun to drive and the living area soon became a home from home.
Only let down by instruction manuals that could be better catalogued and a few minor teathing grumps from a new vehicle.
A major plus was the suggested initerary/stopover,help guidance,

Reviewed almost 6 years ago

Brent Tanner's avatar

Brent Tanner

England

Ranking: 10/10

Beautiful ,v comfortable,everything but everything on board stowed in accessible places, great fridge.
Easy for my wife to drive !
Extremely helpful 'ground staff'.
Quick and efficient turnaround time.

Reviewed about 5 years ago

Ann Ferens's avatar

Ann Ferens

United Kingdom

Ranking: 9/10

We hired the Bolero for two weeks touring the South Island. Our first Motorhome experience, the vehicle was easy to drive, economical on fuel and very well equipped. Would have no hesitation in recommending Iconic and would use again. Only very minor things prevented the perfect score of 10.

Reviewed about 5 years ago

Michael Simmons's avatar

Michael Simmons

United Kingdom

Ranking: 10/10

Spectacular campervan, spectacular customer service, spectacular country.
So many people came up and complimented the van - and why? Because it was so new, in perfect condition, looked fantastic and was fantastic.
Automatic gearbox, superb engine, fabulous interior, just wonderful to drive and live in. Lovely bedding, towels and high quality equipment.
And Kelly and Ritchie go beyond the call of duty to guide and support the trip.
So, if you are doing New Zealand and want the best for yourselves for one of the most wonderful trips of your life, GO ICONIC!!!!

Reviewed about 5 years ago

john robertson's avatar

john robertson

United Kingdom

Ranking: 10/10

Great service for our 2 week tour of S Island. Had been corresponding with Kelly to sort out everything from routes, to hotels for stopping over and a hairdresser appointment for my wife. We got a really friendly welcome when we arrived and the motorhome was immaculate and the subject of questions and admiration on some of the sites we visited. Kelly gave us her personal mobile number so we could always reach her if we had questions or problems. She even took the time to set out an itinerary for our N Island tour, even though we were hiring a car for that part of our holiday. Thanks for a first class service - John and Sue

Reviewed about 5 years ago

Sabina's avatar

Sabina

New Zealand

Ranking: 10/10

A truly iconic experience!

Reviewed about 5 years ago and experienced in January 2014

Nina Iles's avatar

Nina Iles

United Kingdom

Ranking: 10/10

We have just had almost three weeks in a really comfortable Motorhome supplied by Iconic. My husband and I were both very nervous about hiring a Motorhome as our only experience of "caravan" type holidays was as children in England squashed into a small van and having to make a dash to the toilet at night in the rain. Also my husband was nervous about driving such a large vehicle. We needn't have worried on either score. The Motorhome was really comfortable, we slept extremely well in the bed - in fact better than we do at home!
We only stayed at powered sites, but when we were travelling in was great to be able to stop when you wanted and make a cup of tea and something to eat. It was also very useful having a toilet on board as many parts of South Island are very isolated and the opportunities for toilet stops are few and far between.
We knew we had had a very comfortable holiday, but didn't realise quite how lucky we were until we got talking to another couple from England on our final day. They had hired their Motorhome from another company and were complaining about how basic it was and how they had developed backache because of the bed. They asked to see inside our vehicle and were amazed at how luxurious it was compared to theirs.
Finally I must add a huge thank you to Kelly at Iconic. She couldn't have been more helpful and was always at the end of the phone to deal with any queries.
All in all a brilliant holiday - thank you to all at Iconic.

Reviewed about 5 years ago

Farzana Hampshire's avatar

Farzana Hampshire

United Kingdom

Ranking: 10/10

Absolutely superb customer service was provided by this company and its friendly and helpful staff. The quality of the vans was exceptional, especially in comparison to some of the other motorhomes we saw on our travels.

Reviewed about 5 years ago

Stephanie Delaney's avatar

Stephanie Delaney

Australia

Ranking: 10/10

5 star campervan! Awesome to drive and ride in, never had a vehicle so good on fuel - drove over 2000kms and only spent around $200NZ on fuel - extraodinary! Had a baby with us so an over cabin bed did not suit us and we were able to put portacot on fold down table bed. This camper had everything. Richie at Iconic was brilliant. Our flight was delayed over 5 hours so Iconic had closed by the time we arrived (after 7pm) and Richie went out of his way to pick us up the next morning in downtown Auckland (40mins drive each way). He was even thoughtful enough to include baby change mat, bedding and a great trike for our 20month old to get around on. Don't even think about another campervan company - we didn't see anything that compared to ours (a Bolero 4 berth). Now to the insurance company with our claim! Make sure you have insurance - we had nothing go wrong with camper but Emirates let us down!

Reviewed about 5 years ago

G Baker's avatar

G Baker

United Kingdom

Ranking: 10/10

Fantastic service from Kelly, she is so full of enthusiasm and it was passed on to us. The Voyager had everything you could want, had to get used to the gear change lag and learn how to operate the controls for water heat etc. Plenty of room inside and everything was as new. Liked the amount of storage, towels and bedding supplied. Kelly booked our whale watching trip at Kaikoura for us when we collected the motorhome, in case it was booked up. No problems when we returned the van, we had emptied and cleaned. Very good service from Iconic, would use them again.

Reviewed about 5 years ago

Paula Robson's avatar

Paula Robson

Canada

Ranking: 10/10

After doing a lot of research in July/August 2013, we finally decided to rent a camper van from Iconic Motorhomes for our trip to New Zealand in February 2014 (4 week trip). As a couple in our mid 40s, we are done with 'roughing it', and believed that the vans offered by Iconic would provide a great option for travelling around New Zealand, while being comfortable, reliable and safe. We weren't wrong! From the very start of our interactions with Iconic, Kelly was fantastic. She answered our questions promptly and comprehensively, and provided lots of advice on places to go and see. When we showed up to collect the van, we were incredibly impressed. This was to be our fifth motorhome trip - the previous four having been undertaken in Canada and the USA. The Iconic van was of a much higher standard than anything we had rented before. The interior was extremely well furnished and equipped. The kitchen had everything you could need, and the dishes, cutlery and equipment were clean and stowed in a way that minimized rattling, even on some of NZ's rather bumpy roads. The seating was great, and the interior finish of the van even included colour coordinated bedding and upholstery. Nice touch! From a driver's perspective, you could not ask for better. The diesel engine was fantastic - it was reasonably economical (especially as diesel was approximately $1.50 per litre compared to around $2.40 per litre for petrol), and performed beautifully on hills. The van was also very stable, and didn't roll on corners like others we have had in the past. The sleek and curvy exterior of the van also attracted questions at campgrounds. On a couple of occasions, we even opened the door to find people wandering around just for a good up-close look. We can't recommend Iconic and Kelly highly enough - it was a fantastic trip, and we could not have asked for better. Thank you to all at Iconic for helping us have the trip of a lifetime!!

Reviewed about 5 years ago

Eric Dixon's avatar

Eric Dixon

United States

Ranking: 10/10

I hired a Sundance for 14 days on a South Island tour. The campervan was excellent! Huge for 1, but would have been perfect for 2. Iconic did and excellent job including everything you would need, and I did a lot of "free camping", so my needs were slightly different than those of people staying in a camper park. The Sundance couldn't have performed any better. It had great power and agility. You really could go anywhere (within reason). The quality of all of Iconic's motorhomes is outstanding. I didn't even see another campervan/motorhome while I was traveling, that came close to comparing. Once you've spent 5 days on the road, you'll really appreciate having the luxurious camper. The customer service is also outstanding. Kelly Catlow took care of me from start to finish. I couldn't say enough about how happy I am with her excellent attention. She will impress! Bottom line: I was referred to Iconic, and they exceeded my expectations. If I had not had a friend to give me the (inside scoop) and tell me that Iconic is worth the money, I may have made a huge mistake and hired elsewhere. I will absolutely hire from Iconic again.

Reviewed about 5 years ago and experienced in December 2013

David Roper's avatar

David Roper

United Kingdom

Ranking: 10/10

This holiday was all we could have hoped for 15 Days touring Both North and South Islands.. The Swift Kon-Tiki is a delight. It was easy to drive and fully maintained. Iconic even managed an out of hours call when we had a query on the journey. We had 4 Adults - 2 in the Double bed and two in the Cabin. Facilities were first rate. This van was commented on every site we visited and was truly a success. No hesitation in Highly recommending Iconic. Good attention to detail and they delivered at every level. Would we use then again ? - Absolutely - No hesitation !

Reviewed about 5 years ago

Rob Coates's avatar

Rob Coates

United Kingdom

Ranking: 10/10

We hired a Sundance camper from Iconic for 3 weeks in January and it was fantastic. The designers had thought of everything you could possibly need. The van was easy to drive and perfect for two people, with plenty of storage, even if you don't travel light! Iconic were brilliant, nothing was too much trouble and one minor issue was dealt with promptly without affecting our holiday. We were very sorry to have to return the camper at the end of our stay and are already planning the next trip.......with Iconic, of course.

Reviewed about 5 years ago

Jodi Street's avatar

Jodi Street

United States

Ranking: 9/10

My husband and I traveled the South Island of NZ for our honeymoon and decided that camping around the country is the very best way to see as much as we could in 2.5 weeks. We have never camped before and were slightly nervous but super excited. Overall, our experience was just amazing and the crew at Iconic was so wonderful. They gave us the tutorial and sent us on our way! Our Sundance was perfect for the two of us, super compact and clever in how everything just worked! We used our adorable little kitchen for most all of our meals and we made it our home. The accommodations were top notch and very modern - we are so happy we found such a great company and RV! The only downside, which wasn't that much of a hassle, was that we had to made our bed every day because our "seating area" turned into our bedroom :-) But I would do it all over again, and again, and again...!

Thank you, Iconic, for a wonderful Honeymoon in New Zealand!

Reviewed about 5 years ago

Patricia Lammens's avatar

Patricia Lammens

Belgium

Ranking: 10/10

We loved it. For the first time in our life we rented a motorhome, and that with 2 daughters (17 and 15), such a small place for the 4 of us. But it turned out to be really lovely!!! Kelly also gave us good tourist information about the South-Island.
The camper was ready to go and so were we. We enjoyed everything about it.

Reviewed about 5 years ago

Luz Sevak's avatar

Luz Sevak

Mexico

Ranking: 10/10

We had the most wonderful holiday camping with our kids for two weeks in an Escape 6 berth. The customer service from Iconic was excellent, since the moment I made the first inquire to the moment we returned the car, Kelly, Kate and Richy were fantastic: friendly, knowledgeable and efficient! It was very helpful to receive Kelly's recommendations to plan our trip and to make the booking so easy. Once we received our motorhome it felt brand new, it was clean, functional and surprisingly easy to drive. Kate took us very patiently through all the instructions, and Richy was the best to solve a quick issue we had on the road.
It is very refreshing to work with such a team that really cares!

Reviewed about 5 years ago

Andrew Cattanach's avatar

Andrew Cattanach

Australia

Ranking: 10/10

We had a Voyager for 2 weeks and toured the South Island with two kids - aged 3 & 9. From the initial email enquiry to our last day returning the motorhome, everything was more than excellent.

The motorhome was all ready to go when we arrived and Kelly took us through the full workings of everything - and for those things we forgot, she left mobile phone numbers with us to contact her if we had any problems. She also helped with an itinerary that suited the needs of the kids and gave us directions to the nearest supermarket to load up on groceries before we set off.

The motorhome itself was very flash (it drew attention at all camp sites) and was as luxurious as it looks in the pictures on the website. Importantly, it drove like a big car, not like a flat bed truck with a caravan tied to the back. It cruised happily along the highways and was equally comfortable over steeper roads (Arthurs Pass, Mt St John, Akaroa etc). The 'NavMan' GPS unit made finding our way around too easy.

The camper was very easy to operate - emptying waste water, refilling etc, and the on board computer was easy to understand and operate. There was also plenty of storage - both inside and in the generous storage compartment accessed from outside.
Being able to rotate the front seats to be at the dining table was very handy.

Kelly, you're a star - we forgot to thank you for adding the in-house movies on the TV for the kids - it was a life saver at times.

We had the best holiday and would happily rave about Iconic to anyone and everyone.
Thank you Kelly and Iconic

Reviewed about 5 years ago

Joanna Gee's avatar

Joanna Gee

Australia

Ranking: 9/10

We had an excellent experience with Iconic. The customer service was great - Kelly and Richy were very helpful, making worthwhile recommendations to us for our trip during planning stages. The handover of the vehicle before we set off was very clear. Our Motorhome was excellent. Clean, well designed and very easy to get around in. The design of the bed above the drivers cabin was a little tight for two adults. All other aspects if the Motorhome excellent. We were very happy with our experience.

Reviewed about 5 years ago

Colin's avatar

Colin

United States

Ranking: 10/10

We booked through Iconic because we liked their motorhome fleet and it didn't disappoint. We took the Sundance for two people for 8 days and it worked great. I think the Voyager would be the optimal choice if you want a separate bed area, but putting the bed down in the Sundance was easy. The Sundance also did well on the smaller roads.

We worked with Kelly for the entire process who was also extremely helpful with trip planning, and she was always available during our vacation for questions. We had a couple of small issues that were easily rectified and Kelly went above and beyond to make sure we were happy.

I'd definitely recommend Iconic, and next time I want the Voyager!

Thanks Kelly and team for making sure we had a good time.

Reviewed about 5 years ago

Carole McFadzean's avatar

Carole McFadzean

United Kingdom

Ranking: 10/10

To help anyone thinking about hiring from Iconic let me share with you our experiences.

Just returned from a touring holiday of South Island. We hired a 8.5m long Kon-Tiki from the Christchurch office and we nicknamed her 'Hillary' after Sir Edmund! This is what we thought ….

Hillary was new, modern and spacious; spotlessly clean - inside and out; fully equipped even with maps! It lacked nothing; thorough handover on collection - everything explained.

Despite its size, the Kon-Tiki was great to drive & plenty of power to get up steep hills and across passes and gorges; it was manoeuvrable; parking was never a problem

The Kon-Tiki was no problem to run and maintain - getting rid of waste water and loading up with fresh etc was easy.

But above all this were 2 outstanding things the Kon-Tiki gave us…. because it was fully self contained it gave us the complete freedom we wanted to go where we wanted when we wanted. Freedom camping was a joy although we did have to be sensible about some access tracks and once or twice one of us would walk the track to check it out first - all part of the fun!

Also, I have to credit Kelly at the Iconic. Not only did she gave us great ideas of where to go but above all that, during the 2 weeks if ever we had a question she always available by text or phone. It was so reassuring to know that.

The Kon-Tiki became part of our holiday and we we would hire another in a heartbeat.

Reviewed about 5 years ago

Chris  Howarth's avatar

Chris Howarth

United Kingdom

Ranking: 10/10

My partner and I booked an Iconic Swift Voyager for a x3 week holiday over Christmas 2013 and New Year 2014 to go round the South Island.

Everything was perfect - the pick up, the clenliness of the van, all the extras, fantastic.

We then had a problem with the van on Christmas Day - the oil pressure warning light was coming on all the time. This is very rare as I and friends of mine have owned similar Fiat Chassis camper vans in the UK and never had oil pressure problems with these engines. I contacted Iconic by text on the evening of Christmas Day and got a response within x1 hour that the issue would be resolved one way or the other on Boxing Day. In the end they drove down an identical cleaned and serviced van first thing on the day after boxing day morning some 500k from Christchurch to Queenstown where we were staying - while we were out White Water Rafting the driver moved all our clothes/gear/food over to the new Cmaper Van and gave us the new Van and keys when we got back to town at mid day.

I have never received such incredible, proactive response and service to a problem like this from any hire company ever.

The team at Iconic's Christchurch branch are just outstanding and could never do enough to ensure our hoiday was glitch free and perfect.

I would totally recomend them if you are considering this type of holiday where you need total confidence all that way from home that all will be well.

Chris Howarth

Reviewed about 5 years ago

Garreth Fitzsimon's avatar

Garreth Fitzsimon

Ireland

Ranking: 9/10

Just back from our 18 day camper trip with our 3 boys in an Escape 6 berth. We had the holiday adventure of a lifetime on the South Island, our boys will remember it forever with each new adventure being better than the last. The service from Iconic was second to none mainly due to Kelly and her customer focus and her own personal experience of camper holidays with her kids. The camper was great, very easy to drive, operate and live in. It handled extremely well which was important on some of the more challenging roads. The only downsides were the tightness of space and uncomfortable mattress in the front over-cab bunk, the poor connectivity of radio for iPod etc., the carpeted floor which we eventually rolled up and put in boot. Otherwise really excellent in terms of optional accessories e.g. BBQ, camp chairs, table, esp in-house movies. Also, whole intro and handover was excellent. Kelly is a true ambassador of both her country and her company. Thank you!!!

Reviewed about 5 years ago

Marnix vanquaethem's avatar

Marnix vanquaethem

Belgium

Ranking: 9/10

this comppany provides first class campervans and is also very supportive in helping out for itineraries and all other type of tips & tricks.
We really enjoyed their support and expertise!

Reviewed about 5 years ago

Anthony Graham's avatar

Anthony Graham

United Kingdom

Ranking: 10/10

Excellent 17 day trip in a beautiful, sleek Bolero motorhome. As first times we were quite apprehensive but the staff at iconic were excellent at resolving any issues w had and were easily available to answer any questions we had about the operation of the motorhome. The standard of the motorhome was superb - I can't believe that we actually managed to spend 17 days and nights living, eating, sleeping, cooking in such a compact space - says a lot about the good design and quality of the motorhome. Thanks to all at Iconic.

Reviewed about 5 years ago

David Woolf's avatar

David Woolf

Israel

Ranking: 10/10

I have just returned from our 16 day camping holiday in New Zealand together with my wife.
We had the most unbelievable time. From the very beginning, the help that we received from the Iconic team, especially Kelly, in planning our trip and other general advice was tremendous. The detailed explanation that we received from Richy on how to work the camper (this is our first (and not the last) camper trip) was perfect. We took the Voyager which was perfect for our needs. Everything that you can think of was in the camper and we didn't have to buy anything for our personal use.
Sitting outside in the campsite at our own (Iconic)picnic table and chairs and drinking our wine and relaxing after a great day we very soon discovered that we were quite the envy of our fellow campers and on many occasions we were showing people around our camper.
We picked up the camper in Auckland and returned it in Christchurch.
It was perfect to drive and very simple especially taking into account the narrow roads. The operation of the camper again was very simple and perfectly explained by Richy and in the booklet that we were given.
I think it's fair to say that at Iconic you feel that you are part of the family and that all the team are working to make sure that your trip is a huge success and an unforgettable experience.

Reviewed about 5 years ago

chee jin leow's avatar

chee jin leow

Singapore

Ranking: 10/10

My wife and I decided to bring our 10 yrs old daugther and 12 yrs old son to NZ. We celebrated our honeymoon in NZ so we thought it would be nice for the kids to visit too.
We rented Iconic Motorhomes campervan and were pleased with the condition of the vehicle and the serivce provided by the staff. Thank you Inconic Motorhomes, we will definitely be back again for more adventure!

Reviewed about 5 years ago and experienced in November 2013

Kayvaan Ghassemieh's avatar

Kayvaan Ghassemieh

United States

Ranking: 9/10

My family had an excellent week long tour of the North Island thanks to Iconic Motorhomes. The staff were very friendly, courteous and responsive. The Voyager was in excellent condition and drove very well. It was very comfortable for two adults and two small children and had all the conveniences that we could want. It was especially important for me to get a reliable vehicle as this was my first time taking the whole family on a long excursion in a motorhome. Our trip went off without a hitch and we had a fabulous time in a wonderful country. Thanks!

Reviewed about 5 years ago

Karen Lenyk's avatar

Karen Lenyk

United Kingdom

Ranking: 10/10

From start to finish I have nothing but praise for this company and its staff. The Bolero Motorhome we had for 2 weeks was lovely. I could have cried having to hand it back! Kelly who I dealt with from my initial enquiry obviously has a huge amount of pride in her country and offered so much advice which we followed, ensuring that we had a marvellous holiday. When I met her at Christchurch when we returned the van it felt like I was running into an old friend. Richie at Auckland, where we picked up the van was kind and enthusiastic, not even complaining when we arrived later than planned, which probably ruined his weekend! The van was easy to drive and we had no problems of any kind. It was kitted out beautifully, even down to the salt and pepper grinders! I could have quite happily spent 6 months in it.
New Zealand is a wonderful country which it's countrymen show respect for. I saw no litter at all during our entire trip. I can't wait to come back, only next time it will be for longer, hopefully in another Iconic Motorhome!

Reviewed about 5 years ago

Corey Angst's avatar

Corey Angst

United States

Ranking: 9/10

Just returned our 6-berth Iconic Escape after 11 days in the South Island. My wife and I have 3 kids aged 7, 5 and 3 and we had a fantastic time! Kelly provided excellent guidance and she is extremely pleasant and easy to deal with. Richie in the Auckland office also provided sound technical support on a couple minor issues. The service side definitely is a "10" but the 6-berth Escape is not up to the same standard as the 5-star fleet. Since Iconic does not have a 5 or 6-berth in their 5-star fleet, we went with the Escape assuming it would be ok. Their website clearly notes that the Escape is not the same quality as the others but the difference is really quite noticeable (very flimsy and plastic-y). It was all well-maintained and prepared but it was definitely a step down. If you need more than a 4-berth, just know going in that the quality won't be 5-star. We ended up with campervan-envy when a Bolero was next to us in a campground...but hey, we were in NZ for the scenery anyway! I would say, however, that the Escape compares favorably with the other big-name campervans. Overall, a very good experience though.
Thanks!

Reviewed over 5 years ago

Paul Warner's avatar

Paul Warner

United Kingdom

Ranking: 10/10

My wife and I rented a Bolerro 864 model which is a 4 berth for ten nights. The design and quality of the vehicle was excellent. As importantly, the staff, Kelly and Richy, were so knowledgable and helpful. I would certainly recommend this company to anyone looking to rent a motor home in New Zealand or anywhere else they decide to operate from.

Reviewed about 5 years ago

Luis Cañadas's avatar

Luis Cañadas

Spain

Ranking: 10/10

My fiancee and i have travelled the stunnig New Zealand for three weeks,so far has Been the most beautiful journey of our lives, after comparing many models, prices, and motorhomes companys, end up deciding on iconic motorhomes, it really Was a success in every way, we had a bolero campervan model, really awesome easy to drive spacius, luxurious, for small price difference is like. Driving a five star apartment, we really have not seen anything like During the trip, we díd not have the léast problem and any queries we had they sorted us by telephone at any time, there really is a good team of professionals in this company, 100 x 100 recommended, from hére we want to thank especially to richie, Kelly and kate for Your helpand attention given

Reviewed over 5 years ago

Anthony Teale's avatar

Anthony Teale

United Kingdom

Ranking: 10/10

Friendly and helpful people to deal with .The Bolero campervan is ideal for 2xadults, the van was extremely well appointed and came with sat-nav,Internet modem,large fridge,microwave,oven,gas/electric hob,gas/electric heating,gas barbecue,2xcamp chairs/table, LED lighting.The van was also automatic (a must ), plus very economical with more than enough power. Improvements,which should be considered:-
More time should be spent,explaining the central digital control system,which operates the gas,mains electricity and campervan power,which 'in turn',controls the fridge, water heating, van heating, an important unit to fully understand. Van was extremely ecoconical, fuel efficient but powerful enought, plus easy to drive. Ignore the top 10 campervan sites, enjoy the beauty of NZ with this completely self contained 'home'.

Reviewed over 5 years ago

Marlene Wyper 's avatar

Marlene Wyper

United Kingdom

Ranking: 1/10

It is now one year since I booked my holiday of a lifetime with Iconic Motor Homes, New Zealand. My daughter was rushed to hospital with liver and kidney failure on New Years Eve, 31st December 2012 (27 days before my holiday start date). She was critical and in ICU for 10 days. I had no choice but to cancel my holiday. Along with no compassion and printing errors on their website regarding Cancellation Terms and Conditions, Iconic had no reservations whatsoever upon keeping 100% of the hire which was $15735.00. There was no amount of reasoning with them and I gave up my fight in March 2013 and put my energies into nursing my daughter. I am happy to say I have just booked a similar holiday for January 2014 with another company whose Terms and Conditions are fair and realistic, unlike Iconic. Iconics Customer Service was totally impersonal.

Reviewed over 5 years ago and experienced in December 2012

Iconic Motorhomes responds:

It is unfortunate that issues beyond our control happen. Marlene had travel insurance and was provided with all the necessary paperwork, help and assistance to make her claim successfully.
Unfortunately Iconic, along with the airline company mentioned in the review clearly have cancellation policies which are very clear. It is always an awful event that happens to enforce a cancellation of anyone's hard saved for and long planned for holiday.
Iconic are really no sure why Marlene was unsuccessful in her insurance company not re-reimbursing her for her hire?
Our policy is clear on cancellations.
Our Terms and Conditions are clearly displayed on our Website, and all quotations have a clearly written paragraph on our cancellation policy along with a strong recommendation that private travel insurance is taken. The Kontiki which Marlene had booked stood empty and unloved for the two weeks she had booked, not even her New Zealand based daughter took up the opportunity to use the motorhome.
Iconic hope Marlene enjoys her next visit to New Zealand,and that everything goes well for her.

Michael Ross's avatar

Michael Ross

Australia

Ranking: 10/10

“We had never used a Motorhome before, so being a bloke, I wanted the Iconic Kon-Tiki, full-on “Rock Star.” Luckily I was overruled by the CEO and we got the Voyager. (“Mini Rock Star.”)
At just over 7m long it was perfect for the 2 of us. We have done Canal boats in Europe and always go for a 4 berth, which gives you so much more useable room, without compromising on comfort.

It is a pleasure to drive with plenty of ‘grunt’ when you need it, very comfortable drivers and passenger seating, great sound system (‘Rock Star”) and the fit out is amazing! Some one with a boating background must have had a hand in the design, as every bit of storage space is utilised. Tip: If you can do it, unpack you suitcases and leave them somewhere near your pickup/drop-off point and you will have even more room.

The Voyager is a class vehicle from front to back and in many van parks, drivers of other motorhomes would come over to have a look. They did not seem to want to go back to their vans!

Kelly and Michael went above and beyond what we would call '”Customer service” from the first enquiry, to the time when we had to part with “Cheeky.” You must give her a name!

What started out as a holiday, turned into a reconnaissance. We will be coming “across the ditch” again thanks to this wonderful vehicle, the staff at Iconic and the wonderful people of New Zealand.”

Michael and Joanne Ross
Sydney, Australia

Reviewed over 5 years ago

John Cameron's avatar

John Cameron

England

Ranking: 10/10

Brilliant service, excellent class of luxury motor home, great communications with the office, helpful with planning our trip and giving suggestions for campsites and attractions.
Totally recommend this company.
Hired the Kon Tiki motor home, bigger than the normal motor home, all facilities and more, very luxurious inside got many admiring glances and people coming to ask us about it, due to it being bigger than the rest. Very user friendly, very spacious inside and economical to drive, over 5000km in three weeks, just didn't want to return it at the end.

Reviewed over 5 years ago

Michael's avatar

Michael

United Kingdom

Ranking: 10/10

We had a week end trial run in a Bolero at home in the UK before our 3 week trip on North Island; so we knew what to expect, almost.What we had read about was the Iconic attention to detail in things like minimizing rattles. This was borne out in reality. Our Bolero had 25 K on the clock bu was well looked after; every thing worked, every thing was clean and well presented. Dealing with Iconic was straightforward and pleasurable; we got a very clear message that they wanted us to have fun and get as much from the experience as possible.Kelly's pre-trip help and advice was excellent and Ricky in the Auckland depot could not have been more helpful. We had a problem (split shower hose) which was fixed with no drama and we were off again. Compared to the UK operator, Iconic were far superior. We have already recommended them to friends.

Reviewed over 5 years ago

Julia Wimmerlin's avatar

Julia Wimmerlin

Philippines

Ranking: 10/10

It was my first experience in using motorhomes so I was looking for a luxurious version of this otherwise vert sporty way of traveling. Sundance of Iconic Motorhomes was my only choice after a few days of internet research. And reality proved that I couldn't have made a better choice.

The vehicle is new, very practical and luxurious with its own kitchen/fridge/toilet/shower, plenty of storage space and quite comfortable bed. Sundance is perfect for 2 as it still is a relatively small vehicle with all the benefits of a luxurious motorhome.

Apart from the vehicle, it was a real pleasure to deal with Iconic Motorhomes team. Their help with all the booking details, suggesting great itinerary options and even warning about a possible problem with the ferry booking due to technical problems of one of the ferry companies. Thanks to that we could purchase the ferry ticket in advance and not be stuck on one island.

Great company with a great service, highly recommend!

Reviewed over 5 years ago

Ken SHIRRIFF's avatar

Ken SHIRRIFF

Australia

Ranking: 3/10

Unlike the positive reviews of Motorhomes from the Christchurch depot, 2 Boleros collected by us from the Auckland presented problems - they were not totally prepared, or cleaned, including a sour milk smelly fridge, uncleaned bathroom floors,mismatched crockery and cookware, missing cutlery, cracked wineglass, bedding forgotten to be loaded on to the vehicles, and a GPS with software 37 months old and which did not, at times, know some critical roads & intersections. We also experienced very real and strange electrical problems. Complaints to Iconic were explained by them that we "misunderstood the button pushing of the control panel". Their reply to our carefully documented complaint was totally unapologetic, patronising, demeaning and insulting.
Plans we had to book 2 Iconic vehicles in 2014 are cancelled, permanently.

Reviewed over 5 years ago

Pippa Manley's avatar

Pippa Manley

Singapore

Ranking: 10/10

As 'virgin' Motorhomes users we weren't sure what to expect but knew it would be an adventure. We rented a Bolero from Iconic in Auckland returning it a month later to the Christchurch depot. From beginning to end it was a positive experience :
The Iconic website is good & informative. Kelly who handled the booking responded to all queries instantly, gave good advice and supplied us with a a myriad of walks and places of interest we shouldn't miss. The Bolero was delivered clean & in good condition with a reasonable starter pack. We were set to go. The drive itself was precise, responsive and the center of gravity seemed reasonably low. The breaks adequate in normal & wet driving, the engine good enough to keep up with normal traffic and overtake when necessary and, since it's based on a Fiat delivery van, the turning circle was particularly good meaning it's possible (with practice) to parallel park.
The van fittings were very good and, compared with other campers we visited en route, luxurious. Seating very comfortable as was the permanent bed. Kitchen was super and well appointed with a full size fridge. Bathroom worked well and the Bolero has more than enough storage. The auto power system worked very well and supplied enough light, heat & water for two people to 'live normally'.
This camper is simply streets ahead of anything else we saw (& visited) on our travels : it's just not in the same ball-park and so well worth the extra we paid. I would recommend to anyone with the only proviso : ask for an updated sat-nav system!

Reviewed over 5 years ago

Robin Hales's avatar

Robin Hales

United Kingdom

Ranking: 10/10

We rented a Bolero Motorhome for 10 days in October to travel the South Island.

The service from the company and in particular Kelly was exceptional. From helping us set our itinerary to getting us started on our adventure, she was a great help.

The Motorhome itself was fantastic. Very spacious and easy to use. Cooking was a breeze, the bed was so much more comfortable than we expected and even the shower room could accomodate a slightly oversized body!

Driving was extremely easy and the van was very stable even in high winds. The only small issue we had was with the shower doors not staying securely in place but with a few extra checks it really wasn't a problem.

We did a fair amount of freedom camping and the heating in the van was a real bonus. No problems with power, the only issue we found was that the grey waste tank seemed to fill up a lot faster than expected.

Overall a really great experience and we would not hesitate to recommend Iconic to anyone.

Reviewed over 5 years ago

Jason Marquenie's avatar

Jason Marquenie

Australia

Ranking: 9/10

We hired a Bolero for two weeks in Sept/Oct. The staff were very welcoming upon arrival to pick it up, and provided a comprehensive brief on the workings of the van.

The Bolero drove very well. It was not top heavy and 'rolly'. Activating the stiffening of the rear suspension helped when it was windy or when on an uneven road. The van also was surprisingly powerful.

The van is spacious. The kitchen was awesome, and the fridge an excellent size. The rear bed was relatively comfortable, and there was plenty of storage space. We managed to fit two large Samsonite cases in the under front seat storage areas. The shower/toilet space was cleverly designed, and relatively large.

The heating worked very well on the electric+gas setting. The hot water tank doesn't last long, but it was bigger than other vans we looked at.

The TV was ok - the sound quality wasn't that great. You have to fiddle with the separate DVD/hard drive and TV volumes to get a reasonable sound. The hard drive with movies is a great idea for when the sun goes down and the weather is not too good. There was a surprisingly good selection.

There wasn't really too much to complain about:
- the van is quite noisy when driving making listening to the radio difficult;
- use the Navman GPS with caution - it has a habit of taking you down back streets;
- the shower screens come loose whilst driving pretty easily. Make sure you give the latches a good push (kick) in, and we found it helpful to jam a towel between the screen and the latch for to ensure the latch didn't slip off.

In relation to the gas bottles - we cooked with gas almost every night, and used the oven a bit as well. We also had the heater on (gas+electricity setting) most nights, and had the fridge on gas when sightseeing (a couple of hours a day). One bottle lasted about a week and a half.

Well appointment van and an excellent company - very highly recommended!

Reviewed over 5 years ago

Ben Maguire's avatar

Ben Maguire

Australia

Ranking: 10/10

We just returned from a great weeks holiday in a Voyager Motor home from Iconic travelling the south island. The vehicle was in excellent condition with low klms and a superb fit out....we wanted for nothing in the home. Kellys suggested itinerary was perfect and all the other services like airport transfers and induction to the van were a bonus. The whole team at iconic were a pleasure to deal with and very professional. We would highly recommend Iconic Motor homes and cant wait to go back and do it all again.

Reviewed over 5 years ago

Henry Lieshout's avatar

Henry Lieshout

Australia

Ranking: 10/10

My family (2 adults, 2 teenagers 20+) rented a Bolero for 15 days, touring the Sth Island of New Zealand.
Kelly Catlow, our agent was just excellent. We arrived on a very Early Saturday morning flight from Australia, and Kelly had offered to pick us up on the way to the depot, at 8am! Kelly had provided us with lots of useful information prior to arriving in NZ and this assisted us enormously in planning our agenda. She is the ultiimate professional and a great person to deal with. She answered our questions promptly and with abundant detail.
The motorhome was as good as it was advertised. Clean, comfortable and reliable, easy to drive and everthing we needed was there. I hope to return at some point in the future, and would book with Iconic again without doubt. A wonderful experience and a beautiful country.

Reviewed over 5 years ago

Doug Dixon's avatar

Doug Dixon

Canada

Ranking: 10/10

The Bolero that we rented for 23 days of our New Zealand trip was first class from the inception of the contract.
Kelly Catlow was our agent and she was and is a first class agent. She ensured that all of our needs were taken care of and provided an amazing outline of some of the areas that we saw while on tour.
The motorhome is a luxurious vehicle and it performed under all conditions.
I would not hesitate to use this vehicle and this company again.
Indeed we spent the same amount of time in Australia with a Maui Ultima and the level of that vehicle and customer support were no where near that which we experienced with Iconic.

Reviewed over 5 years ago

Kate Myslinski's avatar

Kate Myslinski

Australia

Ranking: 10/10

Wow, what can I say about Kelly & Iconic Motorhomes?? My fiancee & I spent 2 weeks travelling around the south island in a Bolero, and we can honestly say it was the most amazing holiday we have ever had. We're two pretty well-travelled 30 year olds, new to motor homing - and it was the most brilliant experience! The van was pristine and so easy to drive and with so many luxe features, and Kelly is worth her weight in gold with all of the brilliant sightseeing and adventure advice she provides you with. It truly is the most magical place in the world, and this is THE best way to see it. Can't wait to do it all over again!

Reviewed over 5 years ago

Sarah's avatar

Sarah

China

Ranking: 10/10

A single woman traveling on my own. I rented a Bolero Campervan and drove around South Island for 13 days. Had never driven such a big vehicle and I am used to driving on the right side in my home country. But it took me no time to get used to the Bolero just after one or two hours - it's very easy to control, and powerful enough even driving on some touch mountain paths. The vehicle is equipped with everything I could think of, very comfortable to stay in the Bolero even for a 13 day journey. Must thank Kelly again for all the advice and assistance she gave me along the way. My flight arrived late on the first day and Kelly waited for me to come in to collect the car so I saved the hassle of looking for a hotel. Last but not least, the vehicle is the coolest RV, wherever it goes. I travel a lot but this is absolutely one of the best and the most unique experience.

Reviewed over 5 years ago

Emily Salvesen 's avatar

Emily Salvesen

United Kingdom

Ranking: 10/10

We rented a Bolero Campervan from iconic for a 2 week holiday around the South Island. I can honestly say it was one of the best holidays I've ever had. The campervan was perfect for myself and my husband, just enough space and it had everything we could possibly need. Iconic had thought of everything!! Kelly from iconic also gave us some tips about where we should go and everything she suggested was brilliant. It was also great value for money. Thank you Iconic!!!!

Reviewed over 5 years ago

Chantel's avatar

Chantel

Ranking: 10/10

One of the best holidays thus far! Thanks to Iconic Motorhome, Kelly's recommendations, beautiful winter scenery and good companion. And.. I left my glove in the Motorhome and it was mailed to me! Overall experience is unforgettable and superb!

Reviewed over 5 years ago

orlah02's avatar

orlah02

Ranking: 10/10

We recently rented a motor home from Iconic Motorhomes for an eight stay in South Island NZ and it was fantastic. A lot of people told us that July was a bad time to visit South Island, esp in a campervan, as its cold, but the cold didnt bother us one bit. The scenery was fantastic and our motorhome was so warm and self sufficient... we even had to turn the heating down on our first night!! Kelly Catlow in Chch was fantastic, emailing us in advance of her knowledge of the area and where was best to visit. A brilliant experience and we would highly recommend Iconic motor homes.

Reviewed over 5 years ago

Luis Alves's avatar

Luis Alves

Brazil

Ranking: 9/10

Inforgetable holidays, beautiful country and amazing motorhome. I trully recomend Iconic Motorhomes.

Reviewed over 5 years ago

CS A's avatar

CS A

United Kingdom

Ranking: 10/10

I had a terrific time with Iconic motors. It was not just about the superior camper vans (mine was almost brand new) but it was about the customer service.

This was my first time in a camper van and therefore I needed a bit of extra help. They (Kelly) helped me from the start of the booking process till the day I returned the van and paid my full bond back the day after I arrived home.

I was provided with a full itinery which ensured I got the most out of a 14 day trip. It was done well so I spent no more then 2-3 hours a day driving with 2-3 days of complete rest.

My one tip if you are first timer like me is listen very well to the initial briefing particularly after a long haul flight when you may not be at your sharpest. It is not complicated but there is a fair bit to take in. Notwithstanding my couple of mishaps on the first couple of nights Kelly was on hand to help me out at short notice on the phone.

Another tip is to buy a cheap sim card at the airport for your smart phones which is useful for booking tours/trips etc.. on route.

I hired the Bolero. It was very comfortable for 2. It also was far superior to any other camper vans in the parks. A bit embarrassing really. You pay a bit more but it’s worth it if you only holiday occasionally.

The last point is I travelled in Winter (Mid to end of June). Some suggested it was the wrong time of year however it certainly was not. The days were short but we had clear and crisp weather everyday including snow capped mountains enroute. We did not need to use the snow chains at all however it was good to know they were there in case of an emergency.

Trip highlights were Mount John hike in the snow and surprise detour to Omaru on a Sunday. It was like taking a step back in time.

Reviewed over 5 years ago

Lindy photography's avatar

Lindy photography

Australia

Ranking: 10/10

Totally awesome NEW motor homes that are super easy to drive, easy to park, fuel efficient, comfortable and warm.
Lovely, friendly and helpful staff, especially Kelly who looked after us from our initial emails to dropping us back to our motel at the end of our trip.
We honestly can't recommend this company enough. We met other campers in dodgy old vans hired from other companies with leaks and heaters that didn't work. Iconic are the BEST and we are already planning a summer trip to NZ with Iconic Motorhomes.

Reviewed over 5 years ago

Daryn Karaitiana's avatar

Daryn Karaitiana

Singapore

Ranking: 10/10

We recently hired the Kon-Tiki which lived up tp all of our expectations. From the onset of the initial booking right through until the return of the vehicle, the assistance was great. Especially Charley from the Auckland depot who went out of her way to help with anything we needed. I recommend Iconic Motors if you are looking to hire a quality motor home. Friendly staff and good service with a smile!

Reviewed over 5 years ago

Sofia Gerokosta's avatar

Sofia Gerokosta

Singapore

Ranking: 10/10

My husband and I rented a 5 star motorhome from Iconic Motorhomes in Christchurch. I was pleasantly surprised with the professionalism and friendliness of all the guys at the depot, but especially with Kelly Catlow. Throughout the whole process (from the online enquiry, the pickup of the motorhome from the depot to the drop off at the end of the trip) Kelly was there to answer questions and give us really nice tips and ideas of awesome places to visit ranging from scenic drives to good camp sites, hot tubs, restaurants, wine tasting places along the way, you name it. The motorhome was like a mobile luxurious hotel. We were also impressed with the cleanliness and the attention to detail (e.g. nice pillows & duvet, flat screen TV with blockbuster movies, real nice BBQ'er and fully equipped kitchen - just to name a few!) It was a really lovely experience and we plan to do it again.

Reviewed almost 6 years ago

Doug L's avatar

Doug L

United States

Ranking: 10/10

My wife and I rented a motorhome (Sundance) for two weeks and spent the entire time on South Island. This was our third motorhome rental in recent years so we have some idea what other companies are like. Although Iconic did cost more, they provided a product that was much higher in quality.

The customer service rep, Kelly Catlow, picked us up in Christchurch and drove us to the local office. The motorhome they had for us was spotless, the check-in process was thorough and, to make more space available on board, they offered to put some of our luggage in storage. Once we were on the road, it took a day to find out where an annoying squeak was coming from (it was the fire extinguisher) and we could not remember how to unlock the fuel and water caps at first, but these were minor problems.

We averaged 150 km a day (approximately three hours of driving) so there was no excess mileage charge. The diesel fuel was about $50 a day. The "no worries" insurance, which I recommend getting, covered the cost of a windshield that got damaged when a rock was kicked up by a car in front of us. The result was a spider web crack about two inches in diameter.

At night, the heat worked ok but my wife always had to use the extra blanket that Kelly gave us at check-in. Watching moves at night on the lcd screen was fun. Unfortunately, it was hard to understand what was being said because the audio was not very clear.

I cannot recall ever giving a business such a high score in other reviews I have written on various web sites over the years, but they earned it. We had a very positive experience with Iconic, from start to finish, and would especially like to tell everyone how pleasant and helpful Kelly was.

Reviewed almost 6 years ago

Chris Crompton's avatar

Chris Crompton

United Kingdom

Ranking: 10/10

If you want a top quality holiday in a top quality motorhome, then Iconic is for you.
We spent a month touring South Island & thoroughly enjoyed the experience & luxury provided in the Bolero.

Reviewed almost 6 years ago and experienced in March 2013

Maarja's avatar

Maarja

Estonia

Ranking: 10/10

Our experience started with great and friendly service. The campervan itself is perfectly equipped with all the small details you could wish for. An ideal home on wheels.

Reviewed almost 6 years ago and experienced in March 2013

Tania Young's avatar

Tania Young

New Zealand

Ranking: 9/10

Iconic was great to deal with in the 'set up' and booking phase of getting organised. Super friendly and very helpful with our questions and really nice people when we arrived to pick up and drop off our motorhome.

The motorhome was easy to drive and absolutely spotless inside. It was modern, comfortable and a great way to travel around NZ

Reviewed almost 6 years ago

Martin Evans's avatar

Martin Evans

New Zealand

Ranking: 10/10

We took a 10 day break in April this year to visit the South Island in a camper van- a first for us. We spent quite some time looking at what was available, both on line and by inspection here in Auckland. Having seen Iconic's vehicles, it was immediately clear that they were a class above anything else we could find. - Not cheap but we decided, worth it. We were not disappointed. The van was beautifully clean with that 'new vehicle' smell that cannot be duplicated. I cannot praise the fit-out and design of the van too highly. Everything had been so carefully thought out and the finish was top notch. Kelly ay Christchurch was extremely helpful and friendly and both pick up and hand in of the vehicle was hassle free. The Bolero was easy to drive and the 3 litre diesel had loads of power.
If I had one little criticism, it would be the Automatic transmission which is not exactly seamless. I soon learned to use the Tiptronic on hills at low speed,-problem solved.
All in all, a great experience

Reviewed almost 6 years ago

Olga Ananina's avatar

Olga Ananina

Russian Federation

Ranking: 10/10

We rented a Voyager campervan from Iconic in Christchurch in March 2013 and happily drove around the Southern Island for 10 days. We loved our experience with Iconic!!

The campervan was sparkling-clean; its cleaniness has exceeded my expectations by far. We have two little boys who get into everything, and I can't relax fully if I feel like they are collecting somebody else's dirt from all the nooks and corners. This time around, I could let them be :). Kelly said that they steam clean the seats, etc., and I believe her! Same with pots and pans, glasses, bed sheets - all very clean.

I also found the team to be very thoughtful in terms of what the traveler might need. The kitchen was well stocked with utensils, dish soap, etc. I was pleasantly surprised to find in the oven baking foil tins and even a set of cooking sleeves. We also rented a grill and were able to easily use it several times.

The staff was very pleasant. Kelly picked us up at the hotel and was very professional and at the same time super friendly and relaxed. She was understanding of our needs with kids. Kelly also put in the mail my sun shades that I've left in the camper, which is a nice touch. Oh, and my husband says that the Voyager was easy to drive :)

Reviewed almost 6 years ago and experienced in March 2013

Linda  Ghioni's avatar

Linda Ghioni

United States

Ranking: 10/10

Iconic an was AMAZING, stress free rental experience!! Kelly was always available and had GREAT suggestions. The camper vans have EVERYTHING you could ever want on your trip. We truly had the trip of a life time and are so happy that we went with Iconic. After reviewing and considering all of our options we pick this company due to the attention to details and amazing service. Once again if you choose this company Kelly will treat you like family. We absolutely LOVED our trip in February to this amazing and beautiful country. Linda and Eva Ghioni

Reviewed almost 6 years ago and experienced in February 2013

Mike Lazell's avatar

Mike Lazell

United Kingdom

Ranking: 10/10

Great motorhome - almost new, so a couple of minor teething problems. Excellent, personal service from Iconic staff in Auckland and Christchurch. Recommended !

Reviewed almost 6 years ago

terri_hay68's avatar

terri_hay68

Ranking: 10/10

Well where do I start? I could write a short story about my fantastic experience with Iconic Motorhomes and in particular Kelly at the Christchurch Depot. I recently travelled to the New Zealand South Island from Australia with my Mum who turned 80 whilst we were there. This was the main reason for our trip. We spent three wonderful weeks travelling around in our Bolero Iconic Motorhome and it was the best! I did a lot of research before going and thanks to the reviews on rankers, I found Iconic Motorhomes. Being two women travelling and Mum being older I wanted something totally reliable and comfortable with no climbing to get to bed. The Iconic Bolero was perfect! With 2 beds at ground level, a 2012 model with 12000 km's on the clock we couldn't have asked for more. I found it very easy to drive. It was just like a car and being auto, having a GPS and cruise control was excellent. I managed to drive across Queen Charlotte Drive in the Bolero and it is a very windy hairy road. The interior style and equipment & inventory provided was of excellent quality and style. Loved the comfy matching outdoor chairs where we spent many an afternoon enjoying the fresh air and a cold beverage. Lastly, I would especially like to thank Kelly and Congratulate her on what a wonderful job she does. After several emails backwards and forwards I felt like we were old friends! Her attention to detail and being able to answer questions is second to none. She takes everything in her stride and just about jumps out of her skin to help in any way. She really is one of a kind!!!!! Mum and I totally enjoyed the NZ Motorhome experience and we thank Kelly at Iconic Motorhomes for making our trip such an enjoyable and hassle free holiday. I wouldn't hesitate to recommend Iconic Motorhomes and after reading this, which did turn out to be a short story, I hope that you put Iconic Motorhomes at the top of your list. You certainly won't regret it!!!

Reviewed almost 6 years ago

Rick Johnson's avatar

Rick Johnson

United States

Ranking: 10/10

Just returned from 2 weeks out of Christchurch with a Bolero - 2 persons. Could not have been a better exerience! In our planning, we did a lot of research into different companies, and selected Iconic based on the information on their Website, and our e-mail interaction with Kelly. We could not have been more pleased. Sure, the vehicle was all it was advertised to be - new, clean, full of accessories and niceties, mechanically very capable and easy to drive, even on the wrong side of the road with no guardrails! But what made it extra special was the personal service from Kelly. We live in a ski town that has terrible customer service, and I work in an industry that has a bad record of customer service. Therefore, we really appreciate excellent service when we have the good fortune of receiving it. Customer service is all about receiving accurate and timely information from someone who is readily available and personable, who treats you with warmth and respect. That is what we experienced! We would never go with any other company in New Zealand. If you go with them, you will not be disappointed.

Reviewed almost 7 years ago

Matthew Bland's avatar

Matthew Bland

United Kingdom

Ranking: 10/10

We picked the van up in Christchurch, no problems and the staff were really helpful as we had never been in a motorhome before.
The two weeks we had in the South Island went seamlessly with the van being easy to drive.
We would definitely recommend iconic motorhomes to all who are interested in motorhomes in New zealand.
Next time we are hear we will use them again.

Reviewed about 6 years ago

Mary Overmeer's avatar

Mary Overmeer

United Kingdom

Ranking: 10/10

Could not have been more happy with Iconic Motorhomes! Spent 3 weeks in New Zealand travelling in the Swift Bolero and it was just fantastic. Kelly at Iconic was wonderful, and so helpful answering all our questions. I fully recommended them to my friends/family and we will be using them again next time!

Reviewed about 6 years ago

Lou Bradley's avatar

Lou Bradley

Canada

Ranking: 9/10

SWEET AS and WOW! I don't know how else to describe our Iconic Motorhome. First off – our Iconic Customer Care Agent, Kelly was excellent, very helpful, patient and accommodating every step of the way. From going through the process of choosing the right vehicle for our needs, to actually driving off the lot to start our adventure on the south island.

Clean, clean like it just rolled off the factory assembly line.
The attention to detail of supplying all the necessities and more was surprising. Normal items like, pots, dishes, linens, towels were all provided and in excellent condition. Even coffee, tea, sugar, salt and pepper, dish soap etc. was on board! All we had to do is make a quick stop at the grocery store to get our main items and we were on our way!

The other details such as travel maps, music CD’s, GPS and a charging unit for our electronic items added an extra touch. But I want to point out the Traveler’s Radio GPS system provided was an extra touch that we just loved. We had a bit of a problem getting it to work – but once we did it was awesome. As we were traveling down the roads listening to music the system would signal in and tell us interesting points of interest along the way. It also made suggestions as to where to shop, stay and dine. We learned a great deal from this little unit.

Only one draw-back; they did not offer an airport shuttle service unless a client opts for the Total Insurance Coverage package (mega bucks / day). If we remember correctly, it cost us about $60 NZD for the taxi ride from the Airport to the Iconic offices in Christchurch.

We totally recommend Iconic and will definitely use them again if we are ever lucky enough to visit New Zealand again!
Happy Motor Homing! Lou and Ken

Reviewed about 6 years ago

Zak's avatar

Zak

Australia

Ranking: 10/10

Hired an escape for 13 days and the trip was awsome, the motor home was worth every cent, great to drive, handled really well through the hills and tight corners especialy around Coramandel. Inside the motorhome the bedding was really comfortable, lots of storage space and felt really roomy.Charley at the Auckland branch was excellent to deal with, helped us in so many ways and made our experience with Iconic feel like we wont hesitate to call them and use them again. Thanks again and i would highly recommend Iconic.

Reviewed about 6 years ago

Craig Martindale's avatar

Craig Martindale

United Kingdom

Ranking: 10/10

We had a fantastic time touring NZ, helped in no small part by the Bolero motorhome we hired from Iconic.

Our overall experience mirrors the many other positive reviews on here - great customer service, a top quality product - and yes, you pay a premium for that.

We had a couple of issues with the first motorhome we were allocated and these were dealt with swiftly and efficiently, with no fuss.

Reviewed about 6 years ago

Mike Edwards's avatar

Mike Edwards

United Kingdom

Ranking: 10/10

First class company in every respect.

Reviewed about 6 years ago

Max Locatelli's avatar

Max Locatelli

Italy

Ranking: 10/10

Just finished 2 weeks in an Iconic Bolero and all I can say is that we had a great holiday and a very good experience with Iconic. The team in the office were helpful and the motor home was in great condition and fully appointed. We spent more money, but it was worth every penny.

Reviewed about 6 years ago

Alejandro Amigorena's avatar

Alejandro Amigorena

Japan

Ranking: 10/10

In summary: PERFECT.
From the detailed recommendations that Kelly provided, around which we planned our entire trip, to the can-do attitude, to helping us with storing our bags, and to having thought about everything that one could possibly need during a trip, out experience was simply fantastic. The camper was truly magnificent, several people stopped to asked me where I had rented it. It was comfortable, full featured, spotless and flawless. Our 9 and 5-year-old kids loved the adventure and we gathered many memories, laughs and sights that will last forever.
Thanks Kelly and the entire Iconic team for making it such a special trip.

Reviewed about 6 years ago

Carol-Anne McFarlane's avatar

Carol-Anne McFarlane

United Kingdom

Ranking: 10/10

We booked this particular company as it seemed to be one of the most luxurious one's available and I am happy to report that this was the case.
From the outset the dealings with the supplier were good and Kelly was most helpful in answering all our questions before we committed ourselves to the hire. She was also very patient and helpful with us in answering our questions during the first couple of days when we were unsure. Thanks again Kelly.
The van itself handled well and the finish within was very good and all the equipent supplied was nearly new and to a high standard.
It is perhaps one of the most expensive vans to hire, but the chances are that you will only do it once so why not do it in style. We drew many an admiring glance at the campsites and we thoroughly enjoyed our experience in the campervan and I would not hesitate to recommend Iconic Motor Homes.

Reviewed about 6 years ago

gibsont's avatar

gibsont

Singapore

Ranking: 10/10

outstanding. like having your home in mini-me size.
excellent attention to detail and the van was like new when we got it. beyond reproach.

Reviewed about 6 years ago

xyzoom's avatar

xyzoom

Australia

Ranking: 9/10

Kelly and the team at Iconic did a wonderful job of organising everything for us, nothing was a problem for them. We had a great time travelling throughout NZ and the motorhome provides those creature comforts uncommon amongst their competitors.

Well done Iconic!

Reviewed over 6 years ago

Trason's avatar

Trason

United States

Ranking: 10/10

We searched the internet to find the most luxurious motorhome there was in New Zealand, one without loud advertising on the outside of the vehicle, one with separate living spaces that could maintain function throughout our time traveling without having to fold up the bed every morning to move about with ease, one with a shower separate from the toilet and sink... Iconic Motorhomes was the ONLY company to offer exactly that. And with the No Worries Insurance we were home free. As excited as we were to discover their vehicles online it was even better in person, being picked up from the airport, taught about all of the ins and outs upon arrival, and as a bonus given a suggested route including safe and fun campsites to consider along our preferred itinerary. We had it made with the GPS and tourism radio that was included with our motorhome. We would recommend Iconic Motorhomes to anyone looking to travel in style and comfort throughout New Zealand.

Reviewed over 6 years ago

Livnat's avatar

Livnat

Israel

Ranking: 10/10

We had a wonderful vacation thanks to the super luxurious motor home we rented from Iconic Motorhomes.
This genius Motorhome had everything you can imagine. After traveling with it for one month we were very sad to return it.
Kelly from the Christchurch branch gave us excellent service answering any question we had with professional and detailed answers regardless of the time or day of the week.
Thanks to all that we had a wonderful vacation and
we highly recommend Iconic Motorhomes.
Livnat from Israel

Reviewed over 6 years ago

20FOR7's avatar

20FOR7

Australia

Ranking: 10/10

If you're after a luxury motor home and personalised service you can't go passed Iconic Motorhomes. We have made several trips in these fantastic luxury homes on wheels and would not consider anything else. A special thank you to Kelly at the Christchurch office for making us feel like friends rather than customers.

Reviewed over 6 years ago

lauramcintyre's avatar

lauramcintyre

Singapore

Ranking: 9/10

We had a wonderful experience in NZ thanks to Iconic Motorhomes. Kelly did a wonderful job of assisting us with planning our first RV trip on the South Island. Our only complaint was that it was too short!

Reviewed over 6 years ago

Pet1's avatar

Pet1

Australia

Ranking: 10/10

Outstanding Customer Service from pick up in Christchurch. Kelly explained everything and was extremely helpfull. Voyager van was outstanding. We have done a few others in the past but Swift/Iconic was just outstanding.Auckland office ,Sina, just as good.Check lists and detailed operating instructions within the van where also a big help. The set up and equipment was also above all others.The van itself was very,very impressive.With a long hire this contributed to a great trip. Also the contact points when needed where also there. We have been really impressed and will use this company again and are prepared to highly recommend Iconic to any one that wants comfort,service,reliability and above all else friendly customer Service.The whole operation is simply just impressive. Peter & Sue

Reviewed over 6 years ago

glenic's avatar

glenic

Ranking: 10/10

WOW WOW WOW! What a fantastic way to travel through NZ. Kelly and the staff at Iconic couldn't have been more helpful at every step of the way, always going above and beyond to see to our needs, eg: even fixed our internet connection problems with local IT people while we unpacked on arrival. My wife (who is a 5 star girl) absolutely loved the van (Voyager). We were so comfortable and warm, we drove around in t'shirts in June. It met our every need. We're planning another trip in the same van next year. Wished we'd of thought to hire a charger for the laptop so we could have stayed out in the wilderness even more. If being fussy the only negative was the double bed as we're used to a king bed. Suggest getting extra linen and using the 2nd double bed. The vans performance was remarkable with power and drive ability first class. The satellite Tourism radio was fantastic - we found so many pretty places using this. Like everyone else says, we were the envy of others.
Can't wait to return and catch another 10Kilo Trout at Twizel Canal.
FULLY RECOMMEND ICONIC MOTORHOMES CHRISTCHURCH.
Glen & Nicola Palmer, Australia

Reviewed over 6 years ago

TravelWise's avatar

TravelWise

Ranking: 10/10

After substantial internet research for our 3 week campervan rental in NZ in May 2012, we decided to go with Iconic Motorhomes. We rented their Voyager 2011/12 model.
Although they were more expensive than others, we have absolutely no regret on our choice. Here is why:

1) CUSTOMER SERVICE: Kelly and Sina, their main reps are brilliant. They answered all our queries, ALWAYS. Never in a hurry and always there for you before, during and after your trip.

2) THE CAMPERVAN - after seeing other competing vehicles (Kea, Maui, Britz, Jucy and many others), I can categorically state that there is no comparison between Iconic Motorhomes and the others. Iconic Motorhomes campervans are simply superior in most, if not all ways. Here is why:

a) Engine: They had a BRAND NEW 3.0 Litre AUTOMATIC Diesel engine vehicle that was very easy to drive up hilly roads. The fuel economy surprisingly was very, very good (about 9-9.5 kilometers per litre). This made ALL the difference in our holiday and it feels like you are driving a normal car! I n fact you have to be careful or you will cross the speed limits on a straight road!
b) Interiors & Lighting: The design of the campervan was brilliant. The furnishings (including LOTS of cupboard space for your stuff) was top drawer. A lot of natural light with many windows, including 3 sky windows) – all DOUBLE-GLAZED.
d) Central Heating: Since we hired in May, when temperatures at night often plummeted below zero, we were lucky to have Central Heating that was excellent! This system genuinely heats up the van on both powered sites (hook-ups at Campervan sites) and also on Gas.
e) Everything supplied: We did not have to bring anything except our own clothes!

3) INSURANCE OPTIONS - their "No Worries" insurance is an excellent service. We had a small damage at a car park and this covered it all.

I really cannot think of any other way to see NZ but with Iconic Motorhomes!

Reviewed almost 7 years ago

Uwe Herrdum's avatar

Uwe Herrdum

Germany

Ranking: 9/10

Very nice and well maintained RVs - very friendly and helpful owners and employees - not a 10 because there are always things to improve.

Reviewed almost 7 years ago and experienced in February 2011

Linky2's avatar

Linky2

United Kingdom

Ranking: 10/10

The Iconic experience is the only way to see NZ, from the friendliest greeting at the depot from Kelly and her team to the 5 star vehicles. The Bolero motor home was exceptional from the on board GPS, to the Tourist Radio that provides you with great information of what you are seeing as you travel + great music in between. It is easy to drive, comfortable, great little kitchen, and the warmest bathroom ever with the fab heating available. Everything promised is 100% delivered, biggest shame was having to give it back. I will defiantly recommend Iconic to anyone wishing to do motor home travel in BEAUTIFUL New Zealand.

Reviewed almost 7 years ago

StuartCanberra's avatar

StuartCanberra

Australia

Ranking: 8/10

This is the second time we have hired a luxury campervan from Iconic. The first 2 years ago from Christchurch were we toured the South Island, this time from Auckland to tour the North Island. This trip there was four adults, including daughter and boyfriend. The vehicle performed extremely well, as usual, and was plenty big enough for all of us for a week.

Saw some amazing places and look forward to continuing our NZ experiences.

Cheers

Reviewed almost 7 years ago

SDandLK_PTs's avatar

SDandLK_PTs

New Zealand

Ranking: 9/10

These are the best motorhomes you can get and we enjoyed our time very much. Only a few minor annoying 'safety' features such as the siren if you don't quite get the handbrake on within half a second, and the water pump and lighting system being inactivated every time you start the engine, which is of course not necessary. But the vehicle is very comfortable, great driving seats, good shower and kitchen, and great layout. Would highly recommend, and we will definitely be getting one of these again for a longer trip.

Reviewed almost 7 years ago

mark_kilo's avatar

mark_kilo

United Kingdom

Ranking: 10/10

These guys appear to have numerous 10/10 reviews and it is easy to see why, they offer the most professional service, excellent equipment and all backed up by experienced staff who care.

We have just had 3 weeks in NZ south Island and their state of the art motorhome performed faultlessly in every respect.

Booking and paying for something overseas in advance is always a risk but I can assure you with these guys (namely Kelly) you can relax 100%. What you book will be there as promised in showroom condition and they will bend over backwards to make sure your holiday goes well.

Nice people providing nices caring service, you simply cant ask for more.

Reviewed almost 7 years ago

lesleyhextall's avatar

lesleyhextall

United Kingdom

Ranking: 10/10

We hired a motorhome to do NZ a couple of years ago and said Never Again! But I found Iconic in a search for luxury motorhomes and we decided to give a camping holiday another go as there were parts of NZ we hadn't seen and its such a great way to travel. We had a great time- NZ never disappoints! But I doubt we would have had such a lovely time if we hadn't had the Voyager motor home. It was really comfortable and felt just like driving a car, and it was admired by many locals! Everything in it is designed to give you a luxurious experience. Kelly at the Christchurch depot was kind and friendly to us, particularly after we damaged the door! We were so worried but she quickly put out minds at rest. I believe it is essential to take out the No Worries insurance - you never know what may happen.
I would whole heartedly recommended this company and this motorhome.

Reviewed almost 7 years ago

eburns's avatar

eburns

Australia

Ranking: 8/10

The voyager was an an excellent quality camper. A dream to drive, would be a perfect motorhome for a couple wanting plenty of space. It had heaps of storage space and was very well appointed. The internal finishes were of a very high standard (maybe a bit to good for young children)

Reviewed about 7 years ago

raywardrop's avatar

raywardrop

Australia

Ranking: 10/10

This was our 2nd camper van holiday in NZ and the 1st time we've use Iconic. We hired their Bolero model, which was just perfect for 2 people.

Right from the start we were dealing with Kelly who promptly answered all our emails before we arrived. The exceptionally great service from Kelly continued when we arrived in Christchurch. She couldn't do enough for us. If every business could have a Kelly we'd all be better off.

The camper was supurbly presented and drove as well as it looked. Plenty of grunt to easily get up the mountain passes.

The internal fitout was top notch. No rattles on this van as everything was packed away properly. Our advice to new travellers is to take a good look at how everything is packed away and if you do the same you'll have no probs. Kelly suggested we take the tray and rack out of the oven and place it on the bed when travelling to prevent rattles which was a great tip.

All the insurance options were explained to us and we chose to take it all, including the tyre and windscreen cover. Am glad we did too as we did get a puncture and called the AA to come and fix it. My tip is that you do call the AA as the van is big and placing the jack correctly wasn't easy even for the qualified AA guy. We received the full refund for the tyre change and repair from the insurance.

Freedom camping is definitely the way to go. To be able to have your very own travelling hotel with hot shower in the amazing wilderness of NZ's South Island is a truley great thing to experience. Particularly at the White Horse campning ground located near the Mt Cook Village, at the base of Mt Sefton. What an amazing place. We stayed an extra night than planned, which is what freedom camping is all about.

Can't fault the whole experience really. We're planning to return with some mates and to have a convoy tour, which will be a load of fun.

Ray and Karen from Perth, Australia

Reviewed about 7 years ago

tokyocamper's avatar

tokyocamper

United States

Ranking: 10/10

We rented our camper from Iconic in Christchurch from November 23 - December 10. This was our first time to rent a campervan... in short, it was fantastic and a really great way to see the South Island. We were traveling with our 6 month old daughter and selected Iconic because the Voyager offered room for a car seat and somewhere for her to sleep. Further, Kelly in Cristchurch was extrememly responsive to all of our questions. Given that we received many compliments on our camper throughout our two weeks, my assumption is that they are more expensive than other options, but I feel we got very good value for the price. Our camper was basically new (less than 2000 km) and we logged more than 4000 km with no complaints. At the end of the trip, there were no hidden or added on costs (other than the mileage overage which was fully discussed at the beginning of the rental). There was also no charge for the small idiot mark I added to the roof line since we had opted for the "no worries" insurance. In short, a really great experience and I would highly recommend Iconic.

Reviewed about 7 years ago

haward's avatar

haward

United Kingdom

Ranking: 10/10

Faultless. A great motorhome , superb service with a pick up from the hotel and delivery back to the airport by the unfailingly cheerful Kelly. What a wonderful way to wander around South Island. The Bolero has amazing space and a great kitchen and , best of all a permanent bed so crashing out , even after stacks of vodka is really easy.

If I ever do this again I won't look further than Iconic

Reviewed about 7 years ago

jdevaliant's avatar

jdevaliant

Australia

Ranking: 10/10

We rented a Bolero in April 2010 and had an amazing holiday with our 3 year old daugter. We were very impressed with the service and motor home which was fitted with a child safety seat and almost everything needed for a young child - the level of attention to detail was impressive. It was easy to drive and operate and we had a fantastic time travelling around the South Island. We also received great advice on places to visit prior to picking up the motor home. Would definitely recommend Iconic Motor Homes and would use again. 18 months on our daughter stills asks if we can rent a motor home and do it all again! Thanks Jen & Geoff

Reviewed over 7 years ago and experienced in April 2010

Iconic Motorhomes responds:

Hi Jen and Geoff, Lovely to hear from you so long after your trip, how wonderful that your little girl still remembers her travels in a motorhome. Hope to see you back in New Zealand again, maybe a trip up to the Top of the North Island would appeal?
Now we are able to offer hires from Auckland too, so it couldn't be easier.

Take care and all the best for a great Christmas and 2012

kristian's avatar

kristian

Australia

Ranking: 10/10

Family holiday with two year old aimed at seeing as much of the South island as possible in under four weeks. Must admit that we were full of questions from the day we started planning our trip and every time we contacted Iconic (then South Island travel) we got an immediate response that helped us in planning our trip. We will always use and recommend Iconic as the level of customer service and attention to detail was outstanding. The vehicle was brilliant, a Voyager van that exceeded our expectations and was our personal "home" on wheels from start to finish. We had the luxury of going where we wanted, when we wanted, so the fact that we loved our acccomodation was perfect. Already trying to find time to travel the North Island of NZ and we look forward to using an Iconic to do it in style. My advice to anyone considering a driving holiday in NZ is to give them a try, you wont be disappointed. Our best ever holiday thus far.

Reviewed over 7 years ago and experienced in April 2011

Jenny's avatar

Jenny

New Zealand

Ranking: 9/10

We hired a bolero motorhome in early may 2009 and had a wonderful tour all round the southern lakes, down to bluff and back through Dunedin, up the coast to chch. We even took the van over the mountains to milford sound and found it performed perfectly. Driving it was a 'breeze'. Very hospitable service with airport pick-up and drop-off, and a comprehensive orientation. We chose this company as I have arthritis and it looked like access to the van would be easy - no need to climb up to a high cab. It was great! Walk through access from cab to cabin meant ease of movement at all times. The permanent double bed proved a little to high for me to get in an out of easily, but there was enough bedding for us to use both beds so I found the sofa bed very comfy and my hubby had the other bed all to himself! The kitchen was good but we were disappointed that there was no microwave oven as we were intending to make full use of heat & eat meals while on holiday and were not able to do so. I note that the newer models in the fleet do have microwaves so maybe this won't be a problem in future. Yes the van rattled a lot at first, but we quickly learned how to pad everything out to minimise this. The dashboard sat-nav was a hoot! We still laugh about some of the yankee phrazes and wacky directions we were given, (ended up on someone's farm when looking for a camping ground in Wanaka) but on the whole it was quite useful. We loved the van and would hire one again if we could afford it. Shame it's so expensive.

Reviewed over 7 years ago and experienced in May 2009

psnewham's avatar

psnewham

Australia

Ranking: 5/10

We also rented a Bolero and found the vehicle nothing short of excellent. Plenty of power and great on fuel. After a couple of days we figured out how to stop the rattles.
Later in the trip we got a crack in the windscreen on a bitumen road with no other vehicles about. It started from below the rubber and was not the fault of our driving. It did not help our cause though because they debited our credit card without our knowledge. We also discovered on day three that the vehicle was not covered for single vehicle accidents, despite the fact that we paid $700.00 for premium insurance. We saw probably 3 or 4 other South Island campers on our trip and none of them were aware of the insurance shortfall. It took the edge off our holiday.
A couple of days after we got home an email arrived saying that there was damage to the rear of the vehicle and we would be charged for it. Having washed it 1 hour before it was returned I knew that was not true and told them so in very clear terms.
The next day an email arrived saying that it was not our motor home but another one and there would be no charge to us.
The vehicle was great but the insurance or our knowledge of its shortcomings need to be addressed.

Reviewed over 7 years ago and experienced in November 2009

timwills's avatar

timwills

United Kingdom

Ranking: 10/10

Thanks so much to South Island Travel (Iconic Motorhomes) for providing us with the best campervan on the South Island. The Swift Bolero was coveted by fellow tourists - this well equipped and luxurious van helped us to have a fantastic time in the South Island. We were not sure what the campervan experience would be like, but on night two whilst after parking up with yet another amazing view, and settling down to rack of lamb and a glass of Shiraz, it all made sense. Freedom camp everyone, it's the way forward. We are big food heads so having the large fridge and well equipped kitchen made all the difference to us. The fixed double bed at the back was so much easier and more comfortable than other campervans with sofas that become beds. And hot showers too - Heaven! It was also fun to drive, powerful engine, good handling, etc. Thanks to Kay and Michael for their advice on where to go and DVD collection, we will definitely be back, and only the Bolero will do!

Reviewed over 7 years ago and experienced in October 2007

Iconic Motorhomes responds:

:) Brilliant!!

coxyfrog's avatar

coxyfrog

Australia

Ranking: 6/10

We rented a Bolero campervan from South Island Travel, now iconic motor homes. The pickup from the airport and back was outstanding. The lady who collected us was lovely and a great asset to the company. When we collected the motorhome we were well looked after but after collection we remembered that we should have walked around the vehicle to notice any previous damage (this should have been done with the company rep - maybe that is something standard that they should do) as we later noticed that day that there was a mark on the side. The whole holiday we were concerned because we didn't do a walk around that we would be stuck with the cost. In the end, it was there previously so that was good. the motorhome had heaps of power and was a envy of all at the parks. The side seat for passengers kept sliding onto the floor when the vehicle was moving which made the passenger also slide onto the floor. The motorhome appears to have doubled in price so unfortunately is now out of our price range when and if we return to NZ

Reviewed over 7 years ago and experienced in September 2009

Iconic Motorhomes responds:

Hire rates have remained static ( apart from the Rugby World Cup!!) See you soon :) we have also added the Voyager motorhome to our fleet, which is much more suitable for families, with 3 point seat belts facing forwards. have also changed the policy on the walk round of the vehicles, which I think we took onboard as a suggestion from you?
really appreciate your feedback, and always trying to improve to make for a carefree holiday :)

robgun's avatar

robgun

Australia

Ranking: 4/10

We too rented a Bolero campervan from South Island Travel, now rebranded i-CON-ic motor homes. Whilst the pick-up from the airport was promising it was very disappointing to then be advised that top of the range insurance did not cover "single vehicle accidents", thankfully we didn't have any but it doesn't make for a relaxing holiday.
The van itself was well appointed, but even with everything stowed as directed it was extremely noisy from internal vibrations and rattles.
The van offered very little protection for children when travelling, as they sat sideways with only lap sash seatbelts.
The South Island itself is an amazing travel destination,the scenery was sensational and the people more than friendly.
We will return but not with the same company.

Reviewed over 7 years ago and experienced in September 2009

Iconic Motorhomes responds:

seems we have a series of insurance related issues!, luckily things have improved, as well as our fleet with 2 alternate motorhomes choices available both with forward facing seats and 3 point seat belts.
the bolero motorhome is now strictly for 2,

14865's avatar

14865

Australia

Ranking: 9/10

My partner and I had a fabulous week in one of Iconic's Bolero motor homes and started our trip from Christchurch up the East Coast and across the top of the South Island, down the West Coast down to Haast, back through Wanaka and on to Christchurch. What a trip! What a beautiful vehicle to drive and camp in!

We drove through every imaginable weather condition and visited and camped at the most sites available. The people at Iconic were a pleasure to do business with and we would certainly recomend this company and it's products for those looking for a great motor home experience in NZ.

Reviewed over 7 years ago and experienced in September 2010

Iconic Motorhomes responds:

great to hear you loved your trip, look forward to seeing you back in the future.

smarty's avatar

smarty

New Zealand

Ranking: 10/10

We booked our Campervan at least 6 months before our trip, and collected it in Christchurch on Boxing Day before heading off on our 3 week tour of the South Island. Our main communication was with Kelly, who was just fabulous. My husband loved driving the Bolero, and our 2 daughters and I found it very comfortable - even in the high winds, hail and rain we discovered on the West Coast! I especially appreciated NOT having to make up the master bed every night - although we watched the movie RV not long before our trip which put us off using the onboard toilet! We think that the new models look terrific, and hope to give you some more of our business one day soon!

Reviewed over 7 years ago and experienced in January 2010

Anne Matheson's avatar

Anne Matheson

United Kingdom

Ranking: 10/10

I found my experience of South Island travel to be excellent, professional from start to finish. Kelly Catlow who is the main contact in the office was very very helpful and professional and could not do more for me...prompt response to emails pre trip etc and was waiting at Picton ferry with motorhome as planned for our arrival and gave a detailed and user friendly handover of the vehicle before we set off. Also gave of her local Knowledge.
I found the Bolero exactly as I had hoped… immaculately clean, with everything I needed in equipment and more. Sat Nav was a real plus. It was very easy to drive despite the size and the fact that this was my first time driving a motorhome. It was Luxury and much admired by fellow campers. I was also impressed how economical it was (mind you I come from Scotland where fuel is 3 time the price). We had to return the Bolero early due to a bereavement at home so had to return to UK 1/2 way through holiday. South Island travel were completely helpful and accommodating with this despite the fact we had to return on vehicle on a Sunday they even took us to airport and made this part stress free. I would highly recommend this company.

Reviewed almost 9 years ago and experienced in February 2010

Kevin and Teresa's avatar

Kevin and Teresa

Ireland

Ranking: 4/10

We hired the Bollero model from South Island Travel as it fitted our requirements exactly (fixed bed, self sufficient, less than 1 yr old). Premium was high but we thought it was worth it. The campervans' hot water / heating system failed on the first night. Response from company was not great initially. Mechanic arrived on day 3, no joy and we had to retain the van for the first 10 days.

Reviewed almost 9 years ago and experienced in February 2010

Robin's avatar

Robin

Ranking: 6/10

We recently rented a Bolero motorhome from South Island Travel. Whilst stationary the Bolero is comfortable and relatively spacious and having the addition of an oven, a TV and a fairly functional shower was a bonus. However, while it was being driven it is extremely noisy from vibrations and rattling which we found to be very irritating. It was even difficult to hear the instructions from the GPS system because the rattling of the vehicle was so bad. The automatic transmission was hesitant when changing gears and the combination of this together with the rattling did not make for the most comfortable ride. We were very disappointed with the vehicle as a whole and felt that it did not live up to our expectations.

Although the motorhome is advertised with two double beds, when we picked up the vehicle we found there was only enough bedding for one double bed. We were not provided with any bedding for the second bed and when we asked for extra bedding we were told “we don’t keep it on site so if you want to use the second bed we suggest that you buy yourselves a cheap duvet”. We also feel that South Island Travel did not fully explain the vehicle hire rental agreement properly, especially with respect to the insurance options. The insurance options are not listed on the rental agreement and are not verbally explained or offered when picking up the vehicle.

In conclusion, we felt that the cost to rent the Bolero was expensive and the vehicle is over rated.

Reviewed almost 10 years ago

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