Maui is an experienced and trusted New Zealand motorhome rental brand, having delivered great self-drive holidays for over 25 years. Maui's range of 2, 3, 4, and 6 person motorhomes feature contemporary design and spacious beds - allowing you to experience New Zealand in superior comfort and style. Maui thinks of everything - apartment styled kitchen equipment (including essentials such as wine glasses, china crockery, coffee plunger), freshly laundered bedding and linen, plus a range of other useful items for a worry-free self-drive journey around New Zealand.
386 reviews with the most recent first, showing page 1 of 65.
Niiieee wieder Maui oder Britz!
Nur Probleme gehabt!
Reifen waren abgefahren, Batterie war defekt, Scheiben waren undicht, Kühlschrank lief aus, Bett arretierte nicht usw.
Hoher Preis und keine Qualität. Habe nach 3 Wochen den Camper getauscht aber es wurde nicht besser!
Es gibt wahrscheinlich bessere Fahrzeuge in der Flotte aber der Preis stimmt einfach nicht; sie wollen nur noch verdienen!
Bucht bei kleinen Anbietern, die bieten wenigstens noch Service!
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Have not ever dealt with a company as bad as Maui, they have the worst “customer service”, have broken down vans and are very expensive.
In my opinion they are a dinosaur company that will not last and nor should they, I had multiple problems with this company, from not paying back my deposit until I had to chase them up about it, to not returning item worth hundreds of dollars, simply telling me to “claim on my travel insurance” and that “there were signs up at the depot to check the vans” and to knowingly giving us a faulty van with a leaking toilet which was leaking waste and chemicals into the van and telling us to use our own time to take it to a repair shop to get it fixed and telling us there would be no refund or time added on to the rental to make up for lost time or if we didn’t want to do that to then just put up with it.
It is such a shame that NZ has a company like Maui running tourism as it’s such a big industry in this country and you’d hope that people traveling wouldn’t deal with Maui and look for better companies to travel with.
But don’t just take my word for it just look at all the other 1* reviews on here.
Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.
Great way to see New Zealand at it's best!! Highly recommend
I booked a Maui motorhome precisely to ensure a trouble free holiday. Unfortunately we had several mechanical issues of engine power loss, cabin door jamming and ongoing problems with car battery life (starter battery). Generally the company were responsive, though on one occasion somewhat dismissive. They did refund $300 of the $4500 I spent - but this in no way made up for the lost time, missed opportunities, additional cost of staying in powered sites and ongoing anxiety we had throughout the trip. Unfortunately, I do believe I was unlucky as our truck only had 54,000 km on it. But I feel this is a fair review as it adequately reflects our experience. I hope it helps people reconsider whether they pay extra for 'newer' vehicles with 'better' companies.
Camper van interior facilities modern, clean and efficient. Sprinter van itself new and a pleasure to drive. The only downside was the grey water waste connection was very difficult to access, and required almost laying on the ground to connect waste pipe at dump stations.
If you are thinking of booking a Maui Motorhome (especially if through Trailfinders in the UK) take care! It wasn't until we had reached our first campsite that we realised just how filthy the motorhome was! Most of the towels were only suitable for use with a dog for muddy feet and one of the pillows was so disgusting we wouldn't even give it to a dog! When we collected the Motorhome having gone through the handover, listening carefully to the Maui rep so that we understood instructions regarding the electrics/pumps etc, we probably didn't pay a lot of attention to the general state of the van. This was a mistake, if you are collecting a Maui Motorhome as well as the standard external review, as with car hire, check the interior carefully before you leave the depot! Check the cutlery/plate drawers, cooking utensils etc. Remove the towels and bedding from the sealed plastic bags, just because they are in plastic bags does not guarantee that they are clean! Check the mattress, ours was heavily stained and covered in black hairs. We would also recommend that you check that the water tank refill hose and waste water hose is not damaged and are clean! Also ask to check that the waste water drains freely - we and a number of other travellers with Maui vans that we met all had problems with waste tanks not draining properly because of general gunge etc. Goodness knows what some folks put down their drains! If you have problems or issues ensure that you get in touch with Maui by email (evidence paper trail etc) as soon as possible, don't wait until you return the van! Also if applicable, notify whoever took your money for the booking. If it was Trailfinders (although they were great with all the other bookings on our particular trip) then the responsibility is with them in UK Law, as they took the money! Finally, if you have not yet booked consider other Motorhome providers!
We at Rankers NZ, love to meet travellers on the road and share in some of the freedom. That's why Rankers NZ invites you to come and stay at our chill riverside overnight parking area in the Motueka Valley at the top of the South Island.