Maui is an experienced & trusted New Zealand motorhome rental brand having delivered great self drive holidays for over 25 years. Maui's range of 2, 4 and 6 person motorhomes feature contemporary design and spacious beds - allowing you to experience New Zealand in superior comfort and style. Maui thinks of everything - apartment styled kitchen equipment (including essentials such as wine glasses, china crockery, coffee plunger), freshly laundered bedding & linen plus a range of other useful items for a worry free self drive journey around New Zealand.
318 reviews with the most recent first, showing page 1 of 53.
If you think Maui is premium, not always. Ours was dirty and ripped off, without a reversing camera and GPS as in the contract. After one week we were called that we have to go to a post to review our registration. For the money we paid - not premium.
We had a truly great holiday in a Maui River with two young children for 2 months. Vehicle was the perfect size for a family of 4, and it's great to travel round NZ by campervan.
However, Maui markets themselves as a premium operator, but the pre-departure vehicle checks they do are anything but premium, hence the poor rating. I get the impression from reading other reviews on the Maui website that you can be lucky or very unlucky with the campervan condition.
We were initially given a brand new vehicle which was in great condition but the engine broke down. Not Maui's fault: just unlucky. But the replacement vehicle, delivered to us in a campground, was in shocking condition. It took us a full day at the mechanic to get it into a functioning condition, with usable table and working cabin door, and we had multiple further mechanic visits. The rear window was not watertight. One tyre was so worn it was not in legal condition and was seriously underinflated. One side light was not screwed in and was hanging down on a wire. The vehicle registration had expired. Etc etc etc. In other words, Maui supplied a campervan which was not watertight, not in roadworthy condition, not properly licensed and with multiple serious defects with the cabin equipment.
On the positive side, THL's on road team were excellent, but no renter should have to spend excessive amounts of time at mechanics just because the vehicle wasn't checked out prior to rental.
Vehicle pickup in Auckland was very fast and efficient, despite the branch being very busy. But much of the information we were given by the staff was simply wrong, and several pieces of equipment we had paid for were missing (e.g. GPS). We were also given a child seat which was missing a part. I would recommend to future renters that you read beforehand exactly what is and is not included as part of the rental, and make sure that it is in the van. Check the function of every single thing.
Had the sunset 6berth for ten days around South Island. Easy to drive everywhere, even the twistiest mountain passes. They use the on-board water quicker than you'd expect, but filling up is easy at any holiday park and in towns. Recommended.
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The induction to the van was virtually on existent and we hadn't used a van before. The sat back and replacement did not work. We hired a six berth but could only fit three people st the table and the table was the wrong make for the van. The waste valve did not fit properly either. This was an expensive week of accommodation that we would not repeat
the table was always moving and we believed there should be an easier way to transform it into a bed
We at Rankers NZ, love to meet travellers on the road and share in some of the freedom. That's why Rankers NZ invites you to come and stay for free at our chill riverside overnight parking area in the Motueka Valley at the top of the South Island.
Great service during the pickup and everything explained clearly by our friendly helper. The van was clean and well equipped and everything we used functioned well. The Tourist Radio set up was a great addition and helped us decide on some really good diversions for things to see. Handover was as straight forward as the pick up and we were sad to see our 'van' go.