Maui is an experienced and trusted New Zealand motorhome rental brand, having delivered great self-drive holidays for over 25 years. Maui's range of 2, 3, 4, and 6 person motorhomes feature contemporary design and spacious beds - allowing you to experience New Zealand in superior comfort and style. Maui thinks of everything - apartment styled kitchen equipment (including essentials such as wine glasses, china crockery, coffee plunger), freshly laundered bedding and linen, plus a range of other useful items for a worry-free self-drive journey around New Zealand.
339 reviews with the most recent first, showing page 1 of 57.
We had a great experience with Maui. Rented the Mercedes River 6 Berth and drove it from Queenstown to Auckland in 18 days. Worked perfect, sensitive to sidewinds, but that comes with the size. Very impressed by the roadside assistance: Had a front tire puncture on the North Island. Called the roadside assistance and withing 1 1/2 hour a nice guy had found us and changed the wheel! Of course the reaction time depends on you location and we were not in the worst spot, but still on the countryside though. Only reason for not giving a "10" is that the service in Queenstown was a little "unpersonal" when we picked up the campervan. Auckland service was spotless.
The Maui River 6 Berth is expensive, but for us it was worth all the money!
The camper was great as expected, but the so-called 'introduction' did not exist, so no reason to stress that we should arrive one hour before closing. When not choosing full insurance, they charge your credit card NZD$7650 instead of just putting a hold which cost us a lot in currency exchange.
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In general, we were satisfied with the service. The Maui Sunset provides enough space and was very clean when we picked it up.
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Clean, there was a delay at pickup.
Rented in Auckland and Queenstown for 10 days each an Ultima vehicle. Queenstown service and vehicle was spotless, Auckland though with partly bad experience. First of all, the staff had this kind of "take it or leave it" attitude; quite rude, honestly. The Ultima, I rented had a worn out tire which Maui claimed to be alright. Honestly, It was finished. Maui refused to change it, as they claimed, everything is fine and the vehicle was checked and fully functionable. Well, only after heavy discussions, they finally changed the tire. Somehow, the fridge seemed not to work from the very beginning as well. First, I thought I was doing something wrong and did´t claim it, since I did´t want to be the pain in the ass ... but two days later, the fridge still was´t working. So, I had to drive back to the Auckland station to get it replaced. They did replace it, but the compensation for the loss of a precious day, they offered was ridiculous. So, first I refused their offer and only after saying, I was going to forward it to the broker, I booked with, they did a much more generous offer, which was´t great either, but I was willing to accept. So far, in the end at least everything was fine, but it leaves a bit of a bad aftertaste ... that´s the reason for the only seven points.
nice modern vehicle
good car (Mercedes)
most of the equipment was in good condition (wine glasses made of glass is great) and of good quality but some things where quite worn of (the pots for example)
our fresh water pump broke and it toke them a whole week to fix it, and additionally we had to go to two different work shops to get it fixed; this was costing a lot of time
water was leaking out of the shower into the living area