G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
159 Valid Reviews
The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 105 |
|
66% |
| 9/10 | 27 |
|
17% |
| 8/10 | 6 |
|
4% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 15 |
|
9% |
86.67% Average
The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
89.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Connor McCluskey | 2/10 | 781 days | 82% |
| Harry Newitt | 8/10 | 1087 days | 98% |
| Christine UK | 10/10 | 1087 days | 100% |
| Ralene Mckenzie | 1/10 | 1087 days | 40% |
| Steve | 3/10 | 1146 days | 47% |
| Christian | 10/10 | 1207 days | 74% |
| Jonathan L | 10/10 | 1207 days | 74% |
| Jamie Blackmoore | 1/10 | 1207 days | 30% |
| sockets | 4/10 | 1268 days | 41% |
| Chris | 10/10 | 1330 days | 52% |
| Harold | 10/10 | 1360 days | 48% |
| Bee S | 10/10 | 1421 days | 39% |
| Sharon | 9/10 | 1421 days | 39% |
| Gythlian Loveday | 8/10 | 1452 days | 35% |
| Brenda | 10/10 | 1452 days | 35% |
| Gav | 10/10 | 1452 days | 35% |
| Helen F | 10/10 | 1452 days | 35% |
| Patrick | 10/10 | 1452 days | 35% |
| RSH | 10/10 | 1452 days | 35% |
| Mike | 10/10 | 1480 days | 32% |
| Huia | 10/10 | 1480 days | 32% |
| Craig | 9/10 | 1480 days | 32% |
| Mei | 10/10 | 1480 days | 32% |
| Linda | 10/10 | 1480 days | 32% |
| Dinah | 10/10 | 1480 days | 32% |
| Brett | 10/10 | 1480 days | 32% |
| Matt | 10/10 | 1511 days | 29% |
| Lute | 10/10 | 1511 days | 29% |
| Kathy | 10/10 | 1511 days | 29% |
| Celia Servo | 10/10 | 1511 days | 29% |
| Jonathan James Bringins | 10/10 | 1511 days | 29% |
| Howard | 10/10 | 1511 days | 29% |
| Karl Buchanan | 10/10 | 1511 days | 29% |
| Dan | 10/10 | 1511 days | 29% |
| Martin | 9/10 | 1542 days | 26% |
| Ian | 9/10 | 1542 days | 26% |
| Peggy Davis | 9/10 | 1542 days | 26% |
| Adam B | 10/10 | 1542 days | 26% |
| Carolyn | 10/10 | 1542 days | 26% |
| Peter | 10/10 | 1572 days | 24% |
| Janet | 10/10 | 1603 days | 21% |
| Sarah | 10/10 | 1603 days | 21% |
| Phil Robinson | 9/10 | 1603 days | 21% |
| Paul | 10/10 | 1603 days | 21% |
| Chris | 9/10 | 1603 days | 21% |
| Corrin | 10/10 | 1633 days | 19% |
| Sue | 10/10 | 1664 days | 17% |
| Julie | 10/10 | 1664 days | 17% |
| Paul B | 10/10 | 1664 days | 17% |
| Gary | 10/10 | 1664 days | 17% |
| Andrea Calderon | 1/10 | 1664 days | 7% |
| Saiyad Ali | 10/10 | 1694 days | 16% |
| Kim | 9/10 | 1695 days | 16% |
| Ray Woodfield | 10/10 | 1695 days | 16% |
| harry | 10/10 | 1695 days | 16% |
| Jacob John | 10/10 | 1695 days | 16% |
| James | 9/10 | 1695 days | 16% |
| Darryl | 10/10 | 1695 days | 16% |
| Shirlieanne | 10/10 | 1695 days | 16% |
| Marion | 10/10 | 1695 days | 16% |
| Pete | 10/10 | 1725 days | 15% |
| Mandy | 10/10 | 1725 days | 15% |
| Justin | 10/10 | 1725 days | 15% |
| Dale Leeson | 10/10 | 1725 days | 15% |
| Doug Hill | 10/10 | 1725 days | 15% |
| Kari | 10/10 | 1725 days | 15% |
| Jill Knight | 9/10 | 1725 days | 15% |
| Julie Mills | 10/10 | 1725 days | 15% |
| P & M Wilkins | 10/10 | 1725 days | 15% |
| Shelley Gibson | 10/10 | 1725 days | 15% |
| WJD | 10/10 | 1725 days | 15% |
| Paul | 10/10 | 1725 days | 15% |
| Fred | 10/10 | 1725 days | 15% |
| Josie | 10/10 | 1725 days | 15% |
| Sharon Boyd | 10/10 | 1725 days | 15% |
| Shani | 10/10 | 1756 days | 14% |
| Christine McIvor | 10/10 | 1756 days | 14% |
| Narelle Hutton | 10/10 | 1756 days | 14% |
| Grant Smith | 10/10 | 1756 days | 14% |
| Catherine Geor | 10/10 | 1786 days | 14% |
| dd | 10/10 | 1786 days | 14% |
| Bevan | 9/10 | 1786 days | 13% |
| Mike Wilson | 10/10 | 1786 days | 14% |
| Nadhirah | 10/10 | 1786 days | 14% |
| BRUCE WILSON | 10/10 | 1786 days | 14% |
| Chris | 9/10 | 1786 days | 13% |
| Alex | 10/10 | 1786 days | 14% |
| Emma Utatao | 9/10 | 1786 days | 13% |
| Marion | 1/10 | 1786 days | 5% |
| Trevor Cain | 9/10 | 1786 days | 13% |
| Greg | 10/10 | 1786 days | 14% |
| Patrick N. | 9/10 | 1817 days | 13% |
| Jude Collins | 10/10 | 1817 days | 13% |
| Colin campbell | 10/10 | 1817 days | 13% |
| Febarosa | 10/10 | 1845 days | 13% |
| Jerome Sutton | 10/10 | 1845 days | 13% |
| W Donovan | 9/10 | 1907 days | 13% |
| Yukio | 1/10 | 1907 days | 5% |
| Chris | 10/10 | 1937 days | 13% |
| Sandy Hodge | 10/10 | 1937 days | 13% |
| Jeanette | 10/10 | 1968 days | 13% |
| glenda | 8/10 | 1968 days | 12% |
| Geoff Willmott | 10/10 | 1968 days | 13% |
| Krunal | 10/10 | 1968 days | 13% |
| Jennifer | 10/10 | 1968 days | 13% |
| Tamara | 10/10 | 1968 days | 13% |
| Shea Malloy | 9/10 | 1998 days | 12% |
| Doreen | 10/10 | 2029 days | 12% |
| chaoli jones | 10/10 | 2060 days | 12% |
| David | 10/10 | 2060 days | 12% |
| Lindsay Collins | 9/10 | 2060 days | 12% |
| Ema | 10/10 | 2060 days | 12% |
| Sophie R. | 10/10 | 2060 days | 12% |
| Katherine | 10/10 | 2060 days | 12% |
| Constance Sun | 1/10 | 2210 days | 4% |
| Stevie Reid | 10/10 | 2211 days | 11% |
| Fred | 9/10 | 2211 days | 11% |
| Cam | 1/10 | 2211 days | 4% |
| Mabyn Carmichael | 8/10 | 2242 days | 11% |
| Ali Millar | 2/10 | 2273 days | 5% |
| Pete UK | 9/10 | 2548 days | 9% |
| Ms Harris | 1/10 | 2548 days | 3% |
| Tyler | 1/10 | 2576 days | 3% |
| Kate | 1/10 | 2638 days | 3% |
| Terry Smith | 1/10 | 2729 days | 3% |
| Qassim Kaisi | 10/10 | 2852 days | 8% |
| VAINE TUKURANGI TOKI | 10/10 | 2852 days | 8% |
| S.Singh | 10/10 | 2882 days | 8% |
| Simba | 9/10 | 2882 days | 7% |
| Jim | 9/10 | 2882 days | 7% |
| Kathy | 10/10 | 2882 days | 8% |
| StevieB | 10/10 | 2913 days | 7% |
| Kirstie & Aaron | 10/10 | 2913 days | 7% |
| Pieri | 10/10 | 2913 days | 7% |
| Nick | 10/10 | 2913 days | 7% |
| Rhiannon | 9/10 | 2913 days | 7% |
| kinjalkumar | 10/10 | 2941 days | 7% |
| Dave Watson | 10/10 | 2941 days | 7% |
| Kishore Lal | 10/10 | 3032 days | 7% |
| Kevin West | 10/10 | 3063 days | 7% |
| Jacky McLaren | 9/10 | 3093 days | 6% |
| Jason Smith | 10/10 | 3093 days | 6% |
| Tine | 10/10 | 3185 days | 6% |
| Chris Skeen | 10/10 | 3216 days | 6% |
| Kathryn Algar | 9/10 | 3277 days | 5% |
| Dean Godfrey | 10/10 | 3277 days | 5% |
| Ehds Reyes | 9/10 | 3305 days | 5% |
| Martin White | 9/10 | 3336 days | 5% |
| Niyaz Noor | 1/10 | 3336 days | 2% |
| Alison Stewart | 6/10 | 3336 days | 4% |
| Graeme Worsley | 10/10 | 3336 days | 5% |
| Jun c | 10/10 | 3367 days | 5% |
| Franceska Banga | 1/10 | 3611 days | 1% |
| mathew sullivan | 1/10 | 4098 days | 0% |
| Sue Cockrell | 10/10 | 4433 days | 2% |
| Sachin | 1/10 | 4739 days | 1% |
| Danlin Yang | 8/10 | 6192 days | 1% |
| Doll | 5/10 | 6240 days | 0% |
| Anne Mainwaring | 8/10 | 6588 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.14% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 53 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
2.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.