Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Bargain Rental Cars
Valid Reviews
159 Valid Reviews
The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 105 |
|
66% |
| 9/10 | 27 |
|
17% |
| 8/10 | 6 |
|
4% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 15 |
|
9% |
86.67% Average
The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
91.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Connor McCluskey | 2/10 | 389 days | 57% |
| Harry Newitt | 8/10 | 695 days | 98% |
| Christine UK | 10/10 | 695 days | 100% |
| Ralene Mckenzie | 1/10 | 695 days | 41% |
| Steve | 3/10 | 754 days | 51% |
| Christian | 10/10 | 815 days | 86% |
| Jonathan L | 10/10 | 815 days | 86% |
| Jamie Blackmoore | 1/10 | 815 days | 35% |
| sockets | 4/10 | 876 days | 51% |
| Chris | 10/10 | 938 days | 69% |
| Harold | 10/10 | 968 days | 65% |
| Bee S | 10/10 | 1029 days | 57% |
| Sharon | 9/10 | 1029 days | 56% |
| Gythlian Loveday | 8/10 | 1060 days | 52% |
| Brenda | 10/10 | 1060 days | 53% |
| Gav | 10/10 | 1060 days | 53% |
| Helen F | 10/10 | 1060 days | 53% |
| Patrick | 10/10 | 1060 days | 53% |
| RSH | 10/10 | 1060 days | 53% |
| Mike | 10/10 | 1088 days | 50% |
| Huia | 10/10 | 1088 days | 50% |
| Craig | 9/10 | 1088 days | 49% |
| Mei | 10/10 | 1088 days | 50% |
| Linda | 10/10 | 1088 days | 50% |
| Dinah | 10/10 | 1088 days | 50% |
| Brett | 10/10 | 1088 days | 50% |
| Matt | 10/10 | 1119 days | 46% |
| Lute | 10/10 | 1119 days | 46% |
| Kathy | 10/10 | 1119 days | 46% |
| Celia Servo | 10/10 | 1119 days | 46% |
| Jonathan James Bringins | 10/10 | 1119 days | 46% |
| Howard | 10/10 | 1119 days | 46% |
| Karl Buchanan | 10/10 | 1119 days | 46% |
| Dan | 10/10 | 1119 days | 46% |
| Martin | 9/10 | 1150 days | 42% |
| Ian | 9/10 | 1150 days | 42% |
| Peggy Davis | 9/10 | 1150 days | 42% |
| Adam B | 10/10 | 1150 days | 43% |
| Carolyn | 10/10 | 1150 days | 43% |
| Peter | 10/10 | 1180 days | 40% |
| Janet | 10/10 | 1211 days | 37% |
| Sarah | 10/10 | 1211 days | 37% |
| Phil Robinson | 9/10 | 1211 days | 36% |
| Paul | 10/10 | 1211 days | 37% |
| Chris | 9/10 | 1211 days | 36% |
| Corrin | 10/10 | 1241 days | 34% |
| Sue | 10/10 | 1272 days | 31% |
| Julie | 10/10 | 1272 days | 31% |
| Paul B | 10/10 | 1272 days | 31% |
| Gary | 10/10 | 1272 days | 31% |
| Andrea Calderon | 1/10 | 1272 days | 13% |
| Saiyad Ali | 10/10 | 1302 days | 28% |
| Kim | 9/10 | 1303 days | 28% |
| Ray Woodfield | 10/10 | 1303 days | 28% |
| harry | 10/10 | 1303 days | 28% |
| Jacob John | 10/10 | 1303 days | 28% |
| James | 9/10 | 1303 days | 28% |
| Darryl | 10/10 | 1303 days | 28% |
| Shirlieanne | 10/10 | 1303 days | 28% |
| Marion | 10/10 | 1303 days | 28% |
| Pete | 10/10 | 1333 days | 26% |
| Mandy | 10/10 | 1333 days | 26% |
| Justin | 10/10 | 1333 days | 26% |
| Dale Leeson | 10/10 | 1333 days | 26% |
| Doug Hill | 10/10 | 1333 days | 26% |
| Kari | 10/10 | 1333 days | 26% |
| Jill Knight | 9/10 | 1333 days | 26% |
| Julie Mills | 10/10 | 1333 days | 26% |
| P & M Wilkins | 10/10 | 1333 days | 26% |
| Shelley Gibson | 10/10 | 1333 days | 26% |
| WJD | 10/10 | 1333 days | 26% |
| Paul | 10/10 | 1333 days | 26% |
| Fred | 10/10 | 1333 days | 26% |
| Josie | 10/10 | 1333 days | 26% |
| Sharon Boyd | 10/10 | 1333 days | 26% |
| Shani | 10/10 | 1364 days | 24% |
| Christine McIvor | 10/10 | 1364 days | 24% |
| Narelle Hutton | 10/10 | 1364 days | 24% |
| Grant Smith | 10/10 | 1364 days | 24% |
| Catherine Geor | 10/10 | 1394 days | 22% |
| dd | 10/10 | 1394 days | 22% |
| Bevan | 9/10 | 1394 days | 21% |
| Mike Wilson | 10/10 | 1394 days | 22% |
| Nadhirah | 10/10 | 1394 days | 22% |
| BRUCE WILSON | 10/10 | 1394 days | 22% |
| Chris | 9/10 | 1394 days | 21% |
| Alex | 10/10 | 1394 days | 22% |
| Emma Utatao | 9/10 | 1394 days | 21% |
| Marion | 1/10 | 1394 days | 9% |
| Trevor Cain | 9/10 | 1394 days | 21% |
| Greg | 10/10 | 1394 days | 22% |
| Patrick N. | 9/10 | 1425 days | 19% |
| Jude Collins | 10/10 | 1425 days | 19% |
| Colin campbell | 10/10 | 1425 days | 19% |
| Febarosa | 10/10 | 1453 days | 18% |
| Jerome Sutton | 10/10 | 1453 days | 18% |
| W Donovan | 9/10 | 1515 days | 14% |
| Yukio | 1/10 | 1515 days | 6% |
| Chris | 10/10 | 1545 days | 13% |
| Sandy Hodge | 10/10 | 1545 days | 13% |
| Jeanette | 10/10 | 1576 days | 12% |
| glenda | 8/10 | 1576 days | 12% |
| Geoff Willmott | 10/10 | 1576 days | 12% |
| Krunal | 10/10 | 1576 days | 12% |
| Jennifer | 10/10 | 1576 days | 12% |
| Tamara | 10/10 | 1576 days | 12% |
| Shea Malloy | 9/10 | 1606 days | 11% |
| Doreen | 10/10 | 1637 days | 10% |
| chaoli jones | 10/10 | 1668 days | 9% |
| David | 10/10 | 1668 days | 9% |
| Lindsay Collins | 9/10 | 1668 days | 9% |
| Ema | 10/10 | 1668 days | 9% |
| Sophie R. | 10/10 | 1668 days | 9% |
| Katherine | 10/10 | 1668 days | 9% |
| Constance Sun | 1/10 | 1818 days | 3% |
| Stevie Reid | 10/10 | 1819 days | 7% |
| Fred | 9/10 | 1819 days | 7% |
| Cam | 1/10 | 1819 days | 3% |
| Mabyn Carmichael | 8/10 | 1850 days | 7% |
| Ali Millar | 2/10 | 1881 days | 3% |
| Pete UK | 9/10 | 2156 days | 6% |
| Ms Harris | 1/10 | 2156 days | 2% |
| Tyler | 1/10 | 2184 days | 2% |
| Kate | 1/10 | 2246 days | 2% |
| Terry Smith | 1/10 | 2337 days | 2% |
| Qassim Kaisi | 10/10 | 2460 days | 5% |
| VAINE TUKURANGI TOKI | 10/10 | 2460 days | 5% |
| S.Singh | 10/10 | 2490 days | 5% |
| Simba | 9/10 | 2490 days | 5% |
| Jim | 9/10 | 2490 days | 5% |
| Kathy | 10/10 | 2490 days | 5% |
| StevieB | 10/10 | 2521 days | 5% |
| Kirstie & Aaron | 10/10 | 2521 days | 5% |
| Pieri | 10/10 | 2521 days | 5% |
| Nick | 10/10 | 2521 days | 5% |
| Rhiannon | 9/10 | 2521 days | 5% |
| kinjalkumar | 10/10 | 2549 days | 5% |
| Dave Watson | 10/10 | 2549 days | 5% |
| Kishore Lal | 10/10 | 2640 days | 5% |
| Kevin West | 10/10 | 2671 days | 5% |
| Jacky McLaren | 9/10 | 2701 days | 4% |
| Jason Smith | 10/10 | 2701 days | 5% |
| Tine | 10/10 | 2793 days | 4% |
| Chris Skeen | 10/10 | 2824 days | 4% |
| Kathryn Algar | 9/10 | 2885 days | 4% |
| Dean Godfrey | 10/10 | 2885 days | 4% |
| Ehds Reyes | 9/10 | 2913 days | 4% |
| Martin White | 9/10 | 2944 days | 4% |
| Niyaz Noor | 1/10 | 2944 days | 2% |
| Alison Stewart | 6/10 | 2944 days | 3% |
| Graeme Worsley | 10/10 | 2944 days | 4% |
| Jun c | 10/10 | 2975 days | 4% |
| Franceska Banga | 1/10 | 3219 days | 1% |
| mathew sullivan | 1/10 | 3706 days | 1% |
| Sue Cockrell | 10/10 | 4041 days | 1% |
| Sachin | 1/10 | 4347 days | 0% |
| Danlin Yang | 8/10 | 5800 days | 1% |
| Doll | 5/10 | 5848 days | 0% |
| Anne Mainwaring | 8/10 | 6196 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.12% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 48 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.06% |
| 198 | -4.08% |
| 199 | -4.10% |
| 200 | -4.12% |
| 201 | -4.14% |
| 202 | -4.16% |
| 203 | -4.18% |
| … | … |
Balancing Adjustment
1.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.