Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
159 Valid Reviews
The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 105 |
|
66% |
| 9/10 | 27 |
|
17% |
| 8/10 | 6 |
|
4% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 15 |
|
9% |
86.67% Average
The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
89.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Connor McCluskey | 2/10 | 740 days | 79% |
| Harry Newitt | 8/10 | 1046 days | 98% |
| Christine UK | 10/10 | 1046 days | 100% |
| Ralene Mckenzie | 1/10 | 1046 days | 40% |
| Steve | 3/10 | 1105 days | 47% |
| Christian | 10/10 | 1166 days | 75% |
| Jonathan L | 10/10 | 1166 days | 75% |
| Jamie Blackmoore | 1/10 | 1166 days | 30% |
| sockets | 4/10 | 1227 days | 42% |
| Chris | 10/10 | 1289 days | 54% |
| Harold | 10/10 | 1319 days | 49% |
| Bee S | 10/10 | 1380 days | 41% |
| Sharon | 9/10 | 1380 days | 40% |
| Gythlian Loveday | 8/10 | 1411 days | 36% |
| Brenda | 10/10 | 1411 days | 37% |
| Gav | 10/10 | 1411 days | 37% |
| Helen F | 10/10 | 1411 days | 37% |
| Patrick | 10/10 | 1411 days | 37% |
| RSH | 10/10 | 1411 days | 37% |
| Mike | 10/10 | 1439 days | 34% |
| Huia | 10/10 | 1439 days | 34% |
| Craig | 9/10 | 1439 days | 33% |
| Mei | 10/10 | 1439 days | 34% |
| Linda | 10/10 | 1439 days | 34% |
| Dinah | 10/10 | 1439 days | 34% |
| Brett | 10/10 | 1439 days | 34% |
| Matt | 10/10 | 1470 days | 30% |
| Lute | 10/10 | 1470 days | 30% |
| Kathy | 10/10 | 1470 days | 30% |
| Celia Servo | 10/10 | 1470 days | 30% |
| Jonathan James Bringins | 10/10 | 1470 days | 30% |
| Howard | 10/10 | 1470 days | 30% |
| Karl Buchanan | 10/10 | 1470 days | 30% |
| Dan | 10/10 | 1470 days | 30% |
| Martin | 9/10 | 1501 days | 27% |
| Ian | 9/10 | 1501 days | 27% |
| Peggy Davis | 9/10 | 1501 days | 27% |
| Adam B | 10/10 | 1501 days | 27% |
| Carolyn | 10/10 | 1501 days | 27% |
| Peter | 10/10 | 1531 days | 25% |
| Janet | 10/10 | 1562 days | 22% |
| Sarah | 10/10 | 1562 days | 22% |
| Phil Robinson | 9/10 | 1562 days | 22% |
| Paul | 10/10 | 1562 days | 22% |
| Chris | 9/10 | 1562 days | 22% |
| Corrin | 10/10 | 1592 days | 20% |
| Sue | 10/10 | 1623 days | 18% |
| Julie | 10/10 | 1623 days | 18% |
| Paul B | 10/10 | 1623 days | 18% |
| Gary | 10/10 | 1623 days | 18% |
| Andrea Calderon | 1/10 | 1623 days | 7% |
| Saiyad Ali | 10/10 | 1654 days | 16% |
| Kim | 9/10 | 1654 days | 16% |
| Ray Woodfield | 10/10 | 1654 days | 16% |
| harry | 10/10 | 1654 days | 16% |
| Jacob John | 10/10 | 1654 days | 16% |
| James | 9/10 | 1654 days | 16% |
| Darryl | 10/10 | 1654 days | 16% |
| Shirlieanne | 10/10 | 1654 days | 16% |
| Marion | 10/10 | 1654 days | 16% |
| Pete | 10/10 | 1684 days | 15% |
| Mandy | 10/10 | 1684 days | 15% |
| Justin | 10/10 | 1684 days | 15% |
| Dale Leeson | 10/10 | 1684 days | 15% |
| Doug Hill | 10/10 | 1684 days | 15% |
| Kari | 10/10 | 1684 days | 15% |
| Jill Knight | 9/10 | 1684 days | 15% |
| Julie Mills | 10/10 | 1684 days | 15% |
| P & M Wilkins | 10/10 | 1684 days | 15% |
| Shelley Gibson | 10/10 | 1684 days | 15% |
| WJD | 10/10 | 1684 days | 15% |
| Paul | 10/10 | 1684 days | 15% |
| Fred | 10/10 | 1684 days | 15% |
| Josie | 10/10 | 1684 days | 15% |
| Sharon Boyd | 10/10 | 1684 days | 15% |
| Shani | 10/10 | 1715 days | 14% |
| Christine McIvor | 10/10 | 1715 days | 14% |
| Narelle Hutton | 10/10 | 1715 days | 14% |
| Grant Smith | 10/10 | 1715 days | 14% |
| Catherine Geor | 10/10 | 1745 days | 13% |
| dd | 10/10 | 1745 days | 13% |
| Bevan | 9/10 | 1745 days | 13% |
| Mike Wilson | 10/10 | 1745 days | 13% |
| Nadhirah | 10/10 | 1745 days | 13% |
| BRUCE WILSON | 10/10 | 1745 days | 13% |
| Chris | 9/10 | 1745 days | 13% |
| Alex | 10/10 | 1745 days | 13% |
| Emma Utatao | 9/10 | 1745 days | 13% |
| Marion | 1/10 | 1745 days | 5% |
| Trevor Cain | 9/10 | 1745 days | 13% |
| Greg | 10/10 | 1745 days | 13% |
| Patrick N. | 9/10 | 1776 days | 12% |
| Jude Collins | 10/10 | 1776 days | 12% |
| Colin campbell | 10/10 | 1776 days | 12% |
| Febarosa | 10/10 | 1804 days | 12% |
| Jerome Sutton | 10/10 | 1804 days | 12% |
| W Donovan | 9/10 | 1866 days | 12% |
| Yukio | 1/10 | 1866 days | 4% |
| Chris | 10/10 | 1896 days | 12% |
| Sandy Hodge | 10/10 | 1896 days | 12% |
| Jeanette | 10/10 | 1927 days | 12% |
| glenda | 8/10 | 1927 days | 11% |
| Geoff Willmott | 10/10 | 1927 days | 12% |
| Krunal | 10/10 | 1927 days | 12% |
| Jennifer | 10/10 | 1927 days | 12% |
| Tamara | 10/10 | 1927 days | 12% |
| Shea Malloy | 9/10 | 1957 days | 11% |
| Doreen | 10/10 | 1988 days | 11% |
| chaoli jones | 10/10 | 2019 days | 11% |
| David | 10/10 | 2019 days | 11% |
| Lindsay Collins | 9/10 | 2019 days | 11% |
| Ema | 10/10 | 2019 days | 11% |
| Sophie R. | 10/10 | 2019 days | 11% |
| Katherine | 10/10 | 2019 days | 11% |
| Constance Sun | 1/10 | 2170 days | 4% |
| Stevie Reid | 10/10 | 2170 days | 10% |
| Fred | 9/10 | 2170 days | 10% |
| Cam | 1/10 | 2170 days | 4% |
| Mabyn Carmichael | 8/10 | 2201 days | 10% |
| Ali Millar | 2/10 | 2232 days | 4% |
| Pete UK | 9/10 | 2507 days | 9% |
| Ms Harris | 1/10 | 2507 days | 3% |
| Tyler | 1/10 | 2535 days | 3% |
| Kate | 1/10 | 2597 days | 3% |
| Terry Smith | 1/10 | 2688 days | 3% |
| Qassim Kaisi | 10/10 | 2811 days | 7% |
| VAINE TUKURANGI TOKI | 10/10 | 2811 days | 7% |
| S.Singh | 10/10 | 2841 days | 7% |
| Simba | 9/10 | 2841 days | 7% |
| Jim | 9/10 | 2841 days | 7% |
| Kathy | 10/10 | 2841 days | 7% |
| StevieB | 10/10 | 2872 days | 7% |
| Kirstie & Aaron | 10/10 | 2872 days | 7% |
| Pieri | 10/10 | 2872 days | 7% |
| Nick | 10/10 | 2872 days | 7% |
| Rhiannon | 9/10 | 2872 days | 7% |
| kinjalkumar | 10/10 | 2900 days | 7% |
| Dave Watson | 10/10 | 2900 days | 7% |
| Kishore Lal | 10/10 | 2992 days | 6% |
| Kevin West | 10/10 | 3023 days | 6% |
| Jacky McLaren | 9/10 | 3053 days | 6% |
| Jason Smith | 10/10 | 3053 days | 6% |
| Tine | 10/10 | 3145 days | 5% |
| Chris Skeen | 10/10 | 3176 days | 5% |
| Kathryn Algar | 9/10 | 3237 days | 5% |
| Dean Godfrey | 10/10 | 3237 days | 5% |
| Ehds Reyes | 9/10 | 3265 days | 5% |
| Martin White | 9/10 | 3296 days | 5% |
| Niyaz Noor | 1/10 | 3296 days | 2% |
| Alison Stewart | 6/10 | 3296 days | 4% |
| Graeme Worsley | 10/10 | 3296 days | 5% |
| Jun c | 10/10 | 3327 days | 5% |
| Franceska Banga | 1/10 | 3571 days | 1% |
| mathew sullivan | 1/10 | 4058 days | 0% |
| Sue Cockrell | 10/10 | 4392 days | 2% |
| Sachin | 1/10 | 4698 days | 0% |
| Danlin Yang | 8/10 | 6151 days | 1% |
| Doll | 5/10 | 6200 days | 0% |
| Anne Mainwaring | 8/10 | 6547 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
2.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.