Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Wilsons Abel Tasman

Valid Reviews

243 Valid Reviews

The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 243 valid reviews:

Rating Count Percentage
10/10 49
20%
9/10 54
22%
8/10 76
31%
7/10 31
13%
6/10 18
7%
5/10 6
2%
4/10 2
1%
3/10 1
0%
2/10 3
1%
1/10 3
1%

80.62% Average

The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

231 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 231 face-to-face reviews:

Rating Count Percentage
10/10 45
19%
9/10 50
22%
8/10 75
32%
7/10 29
13%
6/10 18
8%
5/10 6
3%
4/10 2
1%
3/10 1
0%
2/10 3
1%
1/10 2
1%

80.52% Average

The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.32%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Han Li 9/10 3530 days 100%
Alice Ormandy 8/10 3557 days 95%
Sabine Schwandegger 10/10 3617 days 89%
Matthew Long 7/10 3618 days 82%
Patricia 9/10 3855 days 55%
Silvia 10/10 3865 days 55%
Jessica Mackie 8/10 3881 days 51%
Ceri Eaton 8/10 3884 days 51%
Stephan Friedrich 9/10 3896 days 50%
Simon Striegel 6/10 3916 days 39%
Sabine Bergen 9/10 3921 days 46%
Darker 9/10 4260 days 0%
James Betz 8/10 4581 days 53%
Daniel Garcia Dezgado 8/10 4619 days 53%
Nelle Dutilleur 9/10 4656 days 54%
Mathias Butterlin 10/10 4656 days 54%
Hendrik Schanz 6/10 4662 days 44%
Philip Gosemann 6/10 4662 days 44%
i davis 9/10 4761 days 54%
Fjord 9/10 4959 days 54%
Maria Klister 7/10 4959 days 49%
Socea 6/10 4959 days 44%
Jen 8/10 4975 days 53%
Gerard Berote 8/10 4976 days 53%
Karine Scheers 8/10 4976 days 53%
Petr Dvorak 8/10 4981 days 53%
Heinie Pieterse 10/10 4987 days 54%
Johannes Knoepfle 9/10 5009 days 54%
Joroen Borkert 8/10 5052 days 53%
Andrea Wollmann 9/10 5052 days 54%
Hanson 7/10 5057 days 49%
Anne and John 9/10 5064 days 54%
Dio 9/10 5067 days 54%
Doan 10/10 5070 days 54%
Anja and Katharina 10/10 5074 days 54%
maelstrom 9/10 5309 days 54%
Trish V 9/10 5322 days 54%
Philippe Merino 8/10 5331 days 53%
Jill Boruff 8/10 5334 days 53%
Robert Steendijk 7/10 5335 days 49%
Harry Ruys 9/10 5336 days 54%
Tuedi Muggli 10/10 5337 days 54%
Hilbert vanEssen 8/10 5337 days 53%
Tim Germany 8/10 5340 days 53%
Melinda Moir 8/10 5346 days 53%
Stephanie Brueck 8/10 5351 days 53%
Lyn Deavin 8/10 5352 days 53%
Dave Simpson 10/10 5354 days 54%
Nico Welagen 8/10 5355 days 53%
Jop Veldhuis 9/10 5355 days 54%
Tim Gamblen 9/10 5357 days 54%
Jurg Pfaendler 8/10 5357 days 53%
Steve Goodyear 10/10 5361 days 54%
Maria Dietrich 8/10 5364 days 53%
Hooked_on_Travel 1/10 5369 days 12%
Fred Saunders 10/10 5395 days 54%
Graham 10/10 5400 days 54%
Rebecca & Hugh Small 9/10 5441 days 54%
Wolfgang Goggel 10/10 5445 days 54%
Verhahr 6/10 5451 days 44%
Winny Yontworst 8/10 5451 days 53%
Shira 10/10 5674 days 54%
Leroy Dimitri 10/10 5688 days 54%
Bob & Yvonne Myles 7/10 5692 days 49%
Biau 7/10 5693 days 49%
Michael Messuie 9/10 5696 days 54%
Juergen Wolf 10/10 5696 days 54%
Katherine and Pete Smal 9/10 5696 days 54%
Ian & Phyllis 8/10 5698 days 53%
Shirley 10/10 5704 days 54%
Anita Tonks 8/10 5705 days 53%
Jim & Rebecca 9/10 5706 days 54%
Waitson 10/10 5707 days 54%
Diete Rokosch 10/10 5707 days 54%
Verheyen 10/10 5710 days 54%
Henrik Mundbuerg 10/10 5710 days 54%
Gerlach 6/10 5711 days 44%
John Shaw 7/10 5713 days 49%
Simon Vallis 9/10 5725 days 54%
Samuel Prechel 6/10 5726 days 44%
Jochen 8/10 5732 days 53%
Fred West 8/10 5733 days 53%
Lyndell 10/10 5796 days 54%
Siebels Wilke 9/10 6003 days 54%
lindam 10/10 6040 days 54%
Ian Tainsh 9/10 6053 days 54%
johnandgin 10/10 6071 days 54%
Herrmann 8/10 6074 days 53%
Luisa 7/10 6081 days 49%
Mark 8/10 6090 days 53%
Don and Barb 8/10 6092 days 53%
margaret Klawitter 8/10 6092 days 53%
Peter McGain 8/10 6094 days 53%
Leanne Rogan 10/10 6095 days 54%
Brenda 8/10 6096 days 53%
Mrs Russon 8/10 6096 days 53%
parker1 8/10 6145 days 53%
willemrn 8/10 6146 days 53%
blokzyl 9/10 6150 days 54%
catdonjaime 10/10 6154 days 54%
aniekenm 8/10 6155 days 53%
Jerry 7/10 6161 days 49%
Stefan Lua 9/10 6163 days 54%
Peter Essink 9/10 6163 days 54%
Lothar Riedmann 9/10 6163 days 54%
Susan Marquard 8/10 6165 days 53%
Sibylle Locher 9/10 6169 days 54%
Susanne Santer 9/10 6169 days 54%
Geoff Renshaw 10/10 6172 days 54%
Ruth Kinder 10/10 6191 days 54%
erikc 7/10 6265 days 49%
godineau 5/10 6287 days 37%
AndyEngland 9/10 6393 days 54%
BouterG 10/10 6401 days 54%
Darren Main 7/10 6405 days 49%
Sharon 9/10 6405 days 54%
Conrad Duden 10/10 6405 days 54%
Lauren_D 8/10 6405 days 53%
marianneb 10/10 6405 days 54%
Nick 10/10 6409 days 54%
b_van_reenan 7/10 6411 days 49%
yam 1/10 6416 days 12%
JimM1 10/10 6417 days 54%
HovingL 6/10 6417 days 44%
Sarah_rae 8/10 6421 days 53%
MundschanGermany 8/10 6421 days 53%
DamienM 10/10 6421 days 54%
Silvia 10/10 6421 days 54%
E.G 4/10 6424 days 30%
Rolf 4/10 6427 days 30%
Ed 7/10 6427 days 49%
Erik 6/10 6427 days 44%
CarolineZ 6/10 6432 days 44%
FloorN 7/10 6432 days 49%
IM 6/10 6436 days 44%
Claudia 9/10 6441 days 54%
Klaus 8/10 6441 days 53%
Michael 10/10 6444 days 54%
NicoleK 5/10 6446 days 37%
KonterR 5/10 6446 days 37%
ElaineE 1/10 6452 days 12%
Tessa 10/10 6455 days 54%
Marcus 9/10 6469 days 54%
Kerim 7/10 6471 days 49%
Hannah 6/10 6471 days 44%
William 9/10 6476 days 54%
Graham 10/10 6477 days 54%
Roberta 8/10 6477 days 53%
Henry 10/10 6478 days 54%
Daryl 9/10 6478 days 54%
Theresa 10/10 6536 days 54%
David 2/10 6579 days 16%
martina 10/10 6602 days 54%
Nynke 8/10 6602 days 53%
Jim Summers 5/10 6653 days 37%
Martin 8/10 6672 days 53%
Anne 7/10 6771 days 49%
Annie 8/10 6775 days 53%
Heather 9/10 6777 days 54%
Dean Field 10/10 6777 days 54%
Jeppe Fischer 7/10 6781 days 49%
Ovin 8/10 6781 days 53%
Camilla 10/10 6781 days 54%
Kristin 10/10 6781 days 54%
Daniela 9/10 6784 days 54%
Thibault 8/10 6784 days 53%
Michelle 8/10 6785 days 53%
Clifford 9/10 6785 days 54%
Klaus Uhl 10/10 6788 days 54%
Mariah 9/10 6789 days 54%
Sam 9/10 6791 days 54%
Jessica Jahn 8/10 6791 days 53%
Rachael Hawson 10/10 6791 days 54%
Bernie 6/10 6791 days 44%
Alan Bellerby 8/10 6791 days 53%
Terri Williams 8/10 6792 days 53%
Jennie Eritsson 10/10 6795 days 54%
Tina Daly 5/10 6797 days 37%
Naomi Horton 8/10 6798 days 53%
Kristine Clemmensen Rotne 5/10 6798 days 37%
George Clark 8/10 6802 days 53%
Ortved 8/10 6802 days 53%
Lisa Tame 8/10 6806 days 53%
Charles Price 8/10 6809 days 53%
Howie 7/10 6817 days 49%
Hanna 8/10 6818 days 53%
Maree 9/10 6818 days 54%
Stefanie 9/10 6818 days 54%
Lisa 9/10 6818 days 54%
Anne Mainwaring 2/10 6824 days 16%
Diane 8/10 6841 days 53%
Debbie 7/10 6841 days 49%
Wayne Best 8/10 6841 days 53%
Assaf Kadury 9/10 6845 days 54%
Warren 7/10 6845 days 49%
Amy 8/10 6845 days 53%
Stephanie 8/10 6846 days 53%
Lisa 9/10 6847 days 54%
Olthof 8/10 6848 days 53%
Maruja 9/10 6848 days 54%
Hans Olthof 8/10 6848 days 53%
Berger 9/10 6852 days 54%
Julia 10/10 6852 days 54%
Kim and Richard 8/10 6853 days 53%
Ad 7/10 6874 days 49%
Daphne 8/10 6881 days 53%
Linda 9/10 6886 days 54%
Frida 9/10 6889 days 54%
Matilde 7/10 6895 days 49%
Tom Clements 7/10 6895 days 49%
Christin 6/10 6895 days 44%
Paulina 6/10 6895 days 44%
Jane Edgar 8/10 6897 days 53%
Wendy Williams 8/10 6897 days 53%
Andy 7/10 7092 days 49%
FrankOosterwijk 7/10 7092 days 49%
Bridgy 6/10 7095 days 44%
Caroline 7/10 7111 days 49%
Claire 6/10 7121 days 44%
George 9/10 7121 days 54%
Jennifer 7/10 7121 days 49%
suzanna 8/10 7121 days 53%
Siobhan 9/10 7121 days 54%
Sebastian 8/10 7123 days 53%
Elaine 7/10 7126 days 49%
Roger&Shirley 8/10 7129 days 53%
JairoGarcia 8/10 7134 days 53%
Martin 8/10 7134 days 53%
Gillian 7/10 7134 days 49%
Helene 8/10 7135 days 53%
AnnaHerbert 8/10 7141 days 53%
Christina 3/10 7141 days 22%
Sophie 7/10 7141 days 49%
Lisa 6/10 7141 days 44%
Pam Rose 7/10 7145 days 49%
Rudi 10/10 7159 days 54%
Jacobien 8/10 7175 days 53%
Lukas 9/10 7181 days 54%
Fiona 10/10 7181 days 54%
GermanTourGroup 9/10 7183 days 54%
Klaus 8/10 7183 days 53%
Rolf Kruger 2/10 7183 days 16%
Geert 8/10 7185 days 53%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.54% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.49%
198 -3.51%
199 -3.53%
200 -3.54%
201 -3.56%
202 -3.58%
203 -3.60%
… …

Balancing Adjustment

3.35% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.