Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
20% |
| 9/10 | 54 |
|
22% |
| 8/10 | 76 |
|
31% |
| 7/10 | 31 |
|
13% |
| 6/10 | 18 |
|
7% |
| 5/10 | 6 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
80.62% Average
The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
231 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 231 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
19% |
| 9/10 | 50 |
|
22% |
| 8/10 | 75 |
|
32% |
| 7/10 | 29 |
|
13% |
| 6/10 | 18 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
0% |
| 2/10 | 3 |
|
1% |
| 1/10 | 2 |
|
1% |
80.52% Average
The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Han Li | 9/10 | 3530 days | 100% |
| Alice Ormandy | 8/10 | 3557 days | 95% |
| Sabine Schwandegger | 10/10 | 3617 days | 89% |
| Matthew Long | 7/10 | 3618 days | 82% |
| Patricia | 9/10 | 3855 days | 55% |
| Silvia | 10/10 | 3865 days | 55% |
| Jessica Mackie | 8/10 | 3881 days | 51% |
| Ceri Eaton | 8/10 | 3884 days | 51% |
| Stephan Friedrich | 9/10 | 3896 days | 50% |
| Simon Striegel | 6/10 | 3916 days | 39% |
| Sabine Bergen | 9/10 | 3921 days | 46% |
| Darker | 9/10 | 4260 days | 0% |
| James Betz | 8/10 | 4581 days | 53% |
| Daniel Garcia Dezgado | 8/10 | 4619 days | 53% |
| Nelle Dutilleur | 9/10 | 4656 days | 54% |
| Mathias Butterlin | 10/10 | 4656 days | 54% |
| Hendrik Schanz | 6/10 | 4662 days | 44% |
| Philip Gosemann | 6/10 | 4662 days | 44% |
| i davis | 9/10 | 4761 days | 54% |
| Fjord | 9/10 | 4959 days | 54% |
| Maria Klister | 7/10 | 4959 days | 49% |
| Socea | 6/10 | 4959 days | 44% |
| Jen | 8/10 | 4975 days | 53% |
| Gerard Berote | 8/10 | 4976 days | 53% |
| Karine Scheers | 8/10 | 4976 days | 53% |
| Petr Dvorak | 8/10 | 4981 days | 53% |
| Heinie Pieterse | 10/10 | 4987 days | 54% |
| Johannes Knoepfle | 9/10 | 5009 days | 54% |
| Joroen Borkert | 8/10 | 5052 days | 53% |
| Andrea Wollmann | 9/10 | 5052 days | 54% |
| Hanson | 7/10 | 5057 days | 49% |
| Anne and John | 9/10 | 5064 days | 54% |
| Dio | 9/10 | 5067 days | 54% |
| Doan | 10/10 | 5070 days | 54% |
| Anja and Katharina | 10/10 | 5074 days | 54% |
| maelstrom | 9/10 | 5309 days | 54% |
| Trish V | 9/10 | 5322 days | 54% |
| Philippe Merino | 8/10 | 5331 days | 53% |
| Jill Boruff | 8/10 | 5334 days | 53% |
| Robert Steendijk | 7/10 | 5335 days | 49% |
| Harry Ruys | 9/10 | 5336 days | 54% |
| Tuedi Muggli | 10/10 | 5337 days | 54% |
| Hilbert vanEssen | 8/10 | 5337 days | 53% |
| Tim Germany | 8/10 | 5340 days | 53% |
| Melinda Moir | 8/10 | 5346 days | 53% |
| Stephanie Brueck | 8/10 | 5351 days | 53% |
| Lyn Deavin | 8/10 | 5352 days | 53% |
| Dave Simpson | 10/10 | 5354 days | 54% |
| Nico Welagen | 8/10 | 5355 days | 53% |
| Jop Veldhuis | 9/10 | 5355 days | 54% |
| Tim Gamblen | 9/10 | 5357 days | 54% |
| Jurg Pfaendler | 8/10 | 5357 days | 53% |
| Steve Goodyear | 10/10 | 5361 days | 54% |
| Maria Dietrich | 8/10 | 5364 days | 53% |
| Hooked_on_Travel | 1/10 | 5369 days | 12% |
| Fred Saunders | 10/10 | 5395 days | 54% |
| Graham | 10/10 | 5400 days | 54% |
| Rebecca & Hugh Small | 9/10 | 5441 days | 54% |
| Wolfgang Goggel | 10/10 | 5445 days | 54% |
| Verhahr | 6/10 | 5451 days | 44% |
| Winny Yontworst | 8/10 | 5451 days | 53% |
| Shira | 10/10 | 5674 days | 54% |
| Leroy Dimitri | 10/10 | 5688 days | 54% |
| Bob & Yvonne Myles | 7/10 | 5692 days | 49% |
| Biau | 7/10 | 5693 days | 49% |
| Michael Messuie | 9/10 | 5696 days | 54% |
| Juergen Wolf | 10/10 | 5696 days | 54% |
| Katherine and Pete Smal | 9/10 | 5696 days | 54% |
| Ian & Phyllis | 8/10 | 5698 days | 53% |
| Shirley | 10/10 | 5704 days | 54% |
| Anita Tonks | 8/10 | 5705 days | 53% |
| Jim & Rebecca | 9/10 | 5706 days | 54% |
| Waitson | 10/10 | 5707 days | 54% |
| Diete Rokosch | 10/10 | 5707 days | 54% |
| Verheyen | 10/10 | 5710 days | 54% |
| Henrik Mundbuerg | 10/10 | 5710 days | 54% |
| Gerlach | 6/10 | 5711 days | 44% |
| John Shaw | 7/10 | 5713 days | 49% |
| Simon Vallis | 9/10 | 5725 days | 54% |
| Samuel Prechel | 6/10 | 5726 days | 44% |
| Jochen | 8/10 | 5732 days | 53% |
| Fred West | 8/10 | 5733 days | 53% |
| Lyndell | 10/10 | 5796 days | 54% |
| Siebels Wilke | 9/10 | 6003 days | 54% |
| lindam | 10/10 | 6040 days | 54% |
| Ian Tainsh | 9/10 | 6053 days | 54% |
| johnandgin | 10/10 | 6071 days | 54% |
| Herrmann | 8/10 | 6074 days | 53% |
| Luisa | 7/10 | 6081 days | 49% |
| Mark | 8/10 | 6090 days | 53% |
| Don and Barb | 8/10 | 6092 days | 53% |
| margaret Klawitter | 8/10 | 6092 days | 53% |
| Peter McGain | 8/10 | 6094 days | 53% |
| Leanne Rogan | 10/10 | 6095 days | 54% |
| Brenda | 8/10 | 6096 days | 53% |
| Mrs Russon | 8/10 | 6096 days | 53% |
| parker1 | 8/10 | 6145 days | 53% |
| willemrn | 8/10 | 6146 days | 53% |
| blokzyl | 9/10 | 6150 days | 54% |
| catdonjaime | 10/10 | 6154 days | 54% |
| aniekenm | 8/10 | 6155 days | 53% |
| Jerry | 7/10 | 6161 days | 49% |
| Stefan Lua | 9/10 | 6163 days | 54% |
| Peter Essink | 9/10 | 6163 days | 54% |
| Lothar Riedmann | 9/10 | 6163 days | 54% |
| Susan Marquard | 8/10 | 6165 days | 53% |
| Sibylle Locher | 9/10 | 6169 days | 54% |
| Susanne Santer | 9/10 | 6169 days | 54% |
| Geoff Renshaw | 10/10 | 6172 days | 54% |
| Ruth Kinder | 10/10 | 6191 days | 54% |
| erikc | 7/10 | 6265 days | 49% |
| godineau | 5/10 | 6287 days | 37% |
| AndyEngland | 9/10 | 6393 days | 54% |
| BouterG | 10/10 | 6401 days | 54% |
| Darren Main | 7/10 | 6405 days | 49% |
| Sharon | 9/10 | 6405 days | 54% |
| Conrad Duden | 10/10 | 6405 days | 54% |
| Lauren_D | 8/10 | 6405 days | 53% |
| marianneb | 10/10 | 6405 days | 54% |
| Nick | 10/10 | 6409 days | 54% |
| b_van_reenan | 7/10 | 6411 days | 49% |
| yam | 1/10 | 6416 days | 12% |
| JimM1 | 10/10 | 6417 days | 54% |
| HovingL | 6/10 | 6417 days | 44% |
| Sarah_rae | 8/10 | 6421 days | 53% |
| MundschanGermany | 8/10 | 6421 days | 53% |
| DamienM | 10/10 | 6421 days | 54% |
| Silvia | 10/10 | 6421 days | 54% |
| E.G | 4/10 | 6424 days | 30% |
| Rolf | 4/10 | 6427 days | 30% |
| Ed | 7/10 | 6427 days | 49% |
| Erik | 6/10 | 6427 days | 44% |
| CarolineZ | 6/10 | 6432 days | 44% |
| FloorN | 7/10 | 6432 days | 49% |
| IM | 6/10 | 6436 days | 44% |
| Claudia | 9/10 | 6441 days | 54% |
| Klaus | 8/10 | 6441 days | 53% |
| Michael | 10/10 | 6444 days | 54% |
| NicoleK | 5/10 | 6446 days | 37% |
| KonterR | 5/10 | 6446 days | 37% |
| ElaineE | 1/10 | 6452 days | 12% |
| Tessa | 10/10 | 6455 days | 54% |
| Marcus | 9/10 | 6469 days | 54% |
| Kerim | 7/10 | 6471 days | 49% |
| Hannah | 6/10 | 6471 days | 44% |
| William | 9/10 | 6476 days | 54% |
| Graham | 10/10 | 6477 days | 54% |
| Roberta | 8/10 | 6477 days | 53% |
| Henry | 10/10 | 6478 days | 54% |
| Daryl | 9/10 | 6478 days | 54% |
| Theresa | 10/10 | 6536 days | 54% |
| David | 2/10 | 6579 days | 16% |
| martina | 10/10 | 6602 days | 54% |
| Nynke | 8/10 | 6602 days | 53% |
| Jim Summers | 5/10 | 6653 days | 37% |
| Martin | 8/10 | 6672 days | 53% |
| Anne | 7/10 | 6771 days | 49% |
| Annie | 8/10 | 6775 days | 53% |
| Heather | 9/10 | 6777 days | 54% |
| Dean Field | 10/10 | 6777 days | 54% |
| Jeppe Fischer | 7/10 | 6781 days | 49% |
| Ovin | 8/10 | 6781 days | 53% |
| Camilla | 10/10 | 6781 days | 54% |
| Kristin | 10/10 | 6781 days | 54% |
| Daniela | 9/10 | 6784 days | 54% |
| Thibault | 8/10 | 6784 days | 53% |
| Michelle | 8/10 | 6785 days | 53% |
| Clifford | 9/10 | 6785 days | 54% |
| Klaus Uhl | 10/10 | 6788 days | 54% |
| Mariah | 9/10 | 6789 days | 54% |
| Sam | 9/10 | 6791 days | 54% |
| Jessica Jahn | 8/10 | 6791 days | 53% |
| Rachael Hawson | 10/10 | 6791 days | 54% |
| Bernie | 6/10 | 6791 days | 44% |
| Alan Bellerby | 8/10 | 6791 days | 53% |
| Terri Williams | 8/10 | 6792 days | 53% |
| Jennie Eritsson | 10/10 | 6795 days | 54% |
| Tina Daly | 5/10 | 6797 days | 37% |
| Naomi Horton | 8/10 | 6798 days | 53% |
| Kristine Clemmensen Rotne | 5/10 | 6798 days | 37% |
| George Clark | 8/10 | 6802 days | 53% |
| Ortved | 8/10 | 6802 days | 53% |
| Lisa Tame | 8/10 | 6806 days | 53% |
| Charles Price | 8/10 | 6809 days | 53% |
| Howie | 7/10 | 6817 days | 49% |
| Hanna | 8/10 | 6818 days | 53% |
| Maree | 9/10 | 6818 days | 54% |
| Stefanie | 9/10 | 6818 days | 54% |
| Lisa | 9/10 | 6818 days | 54% |
| Anne Mainwaring | 2/10 | 6824 days | 16% |
| Diane | 8/10 | 6841 days | 53% |
| Debbie | 7/10 | 6841 days | 49% |
| Wayne Best | 8/10 | 6841 days | 53% |
| Assaf Kadury | 9/10 | 6845 days | 54% |
| Warren | 7/10 | 6845 days | 49% |
| Amy | 8/10 | 6845 days | 53% |
| Stephanie | 8/10 | 6846 days | 53% |
| Lisa | 9/10 | 6847 days | 54% |
| Olthof | 8/10 | 6848 days | 53% |
| Maruja | 9/10 | 6848 days | 54% |
| Hans Olthof | 8/10 | 6848 days | 53% |
| Berger | 9/10 | 6852 days | 54% |
| Julia | 10/10 | 6852 days | 54% |
| Kim and Richard | 8/10 | 6853 days | 53% |
| Ad | 7/10 | 6874 days | 49% |
| Daphne | 8/10 | 6881 days | 53% |
| Linda | 9/10 | 6886 days | 54% |
| Frida | 9/10 | 6889 days | 54% |
| Matilde | 7/10 | 6895 days | 49% |
| Tom Clements | 7/10 | 6895 days | 49% |
| Christin | 6/10 | 6895 days | 44% |
| Paulina | 6/10 | 6895 days | 44% |
| Jane Edgar | 8/10 | 6897 days | 53% |
| Wendy Williams | 8/10 | 6897 days | 53% |
| Andy | 7/10 | 7092 days | 49% |
| FrankOosterwijk | 7/10 | 7092 days | 49% |
| Bridgy | 6/10 | 7095 days | 44% |
| Caroline | 7/10 | 7111 days | 49% |
| Claire | 6/10 | 7121 days | 44% |
| George | 9/10 | 7121 days | 54% |
| Jennifer | 7/10 | 7121 days | 49% |
| suzanna | 8/10 | 7121 days | 53% |
| Siobhan | 9/10 | 7121 days | 54% |
| Sebastian | 8/10 | 7123 days | 53% |
| Elaine | 7/10 | 7126 days | 49% |
| Roger&Shirley | 8/10 | 7129 days | 53% |
| JairoGarcia | 8/10 | 7134 days | 53% |
| Martin | 8/10 | 7134 days | 53% |
| Gillian | 7/10 | 7134 days | 49% |
| Helene | 8/10 | 7135 days | 53% |
| AnnaHerbert | 8/10 | 7141 days | 53% |
| Christina | 3/10 | 7141 days | 22% |
| Sophie | 7/10 | 7141 days | 49% |
| Lisa | 6/10 | 7141 days | 44% |
| Pam Rose | 7/10 | 7145 days | 49% |
| Rudi | 10/10 | 7159 days | 54% |
| Jacobien | 8/10 | 7175 days | 53% |
| Lukas | 9/10 | 7181 days | 54% |
| Fiona | 10/10 | 7181 days | 54% |
| GermanTourGroup | 9/10 | 7183 days | 54% |
| Klaus | 8/10 | 7183 days | 53% |
| Rolf Kruger | 2/10 | 7183 days | 16% |
| Geert | 8/10 | 7185 days | 53% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.54% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.49% |
| 198 | -3.51% |
| 199 | -3.53% |
| 200 | -3.54% |
| 201 | -3.56% |
| 202 | -3.58% |
| 203 | -3.60% |
| … | … |
3.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.