G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Western Springs Spot.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Western Springs Spot
Valid Reviews
80 Valid Reviews
The Western Springs Spot experience has a total of 81 reviews. There are 80 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 80 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
94% |
| 9/10 | 5 |
|
6% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
99.37% Average
The raw data average (mean) for all the Western Springs Spot valid reviews is 99.37% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
99.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ciara | 10/10 | 19 days | 100% |
| Daliah El Kady | 10/10 | 50 days | 100% |
| Thaïs Van Burm | 10/10 | 50 days | 100% |
| Nadine Lutherborrow | 10/10 | 50 days | 100% |
| Ronja Reichenbacher | 10/10 | 78 days | 100% |
| Theo Martial | 10/10 | 78 days | 100% |
| Rose Boogaard | 10/10 | 78 days | 100% |
| Ann-Kristin Walek | 10/10 | 109 days | 99% |
| Henrike Grotsch | 10/10 | 140 days | 99% |
| Johann Münkner | 10/10 | 140 days | 99% |
| Claude Prigent | 10/10 | 201 days | 98% |
| Beccy | 9/10 | 201 days | 97% |
| Caleb | 10/10 | 201 days | 98% |
| Angèle Aveline | 10/10 | 201 days | 98% |
| Liss | 10/10 | 231 days | 97% |
| Carola Toppe | 10/10 | 323 days | 94% |
| Reinhild | 10/10 | 384 days | 91% |
| Jade Dufour | 9/10 | 384 days | 90% |
| Hubert Skudlik | 10/10 | 384 days | 91% |
| Lynn Dumoulin | 10/10 | 384 days | 91% |
| Michael Szott | 9/10 | 415 days | 89% |
| Mady Roosen | 10/10 | 443 days | 88% |
| Kerstin Wilmans | 10/10 | 443 days | 88% |
| OB | 10/10 | 443 days | 88% |
| Julie | 10/10 | 443 days | 88% |
| Di Sloan | 10/10 | 443 days | 88% |
| Jamie.wills@yahoo.co.uk | 10/10 | 443 days | 88% |
| David Weyel | 10/10 | 443 days | 88% |
| Holly | 10/10 | 474 days | 87% |
| Günter Handler | 10/10 | 474 days | 87% |
| Francois Petit | 10/10 | 474 days | 87% |
| Ruth Bosustow | 10/10 | 474 days | 87% |
| Emily | 10/10 | 474 days | 87% |
| Elisabeth Schraml | 10/10 | 474 days | 87% |
| Marta | 10/10 | 505 days | 85% |
| Jonathan Nelson | 10/10 | 505 days | 85% |
| Henry | 10/10 | 505 days | 85% |
| Verena Schöser | 10/10 | 505 days | 85% |
| Boy | 10/10 | 535 days | 83% |
| Karl-Friedrich Haenel | 10/10 | 535 days | 83% |
| Alice | 10/10 | 535 days | 83% |
| Hanna | 10/10 | 535 days | 83% |
| Matthias | 10/10 | 535 days | 83% |
| Stacey O | 10/10 | 596 days | 79% |
| Eva Holliwell | 10/10 | 627 days | 76% |
| Wouter | 9/10 | 627 days | 76% |
| Twinnz | 10/10 | 688 days | 72% |
| Rejane Noel | 10/10 | 688 days | 72% |
| Kornel Tornyos | 10/10 | 719 days | 69% |
| Florencia | 10/10 | 719 days | 69% |
| Tom Williams | 10/10 | 719 days | 69% |
| Barnabas Csoka | 10/10 | 719 days | 69% |
| Jelco | 10/10 | 749 days | 66% |
| Ondrej Visa | 10/10 | 749 days | 66% |
| TJ | 10/10 | 749 days | 66% |
| Caron | 10/10 | 780 days | 64% |
| Tristan Temme | 10/10 | 780 days | 64% |
| Niels | 10/10 | 780 days | 64% |
| Conny | 10/10 | 780 days | 64% |
| Alexander Kaulartz | 10/10 | 780 days | 64% |
| Andreas Meyer | 10/10 | 780 days | 64% |
| Franz Kestler | 10/10 | 780 days | 64% |
| Simone | 10/10 | 809 days | 61% |
| Lonneke van Westenbrugge | 10/10 | 809 days | 61% |
| Sarah Mongbo | 10/10 | 809 days | 61% |
| Matt | 10/10 | 901 days | 51% |
| Joe | 10/10 | 932 days | 48% |
| Lot | 9/10 | 932 days | 47% |
| Landon Brown | 10/10 | 932 days | 48% |
| Nolwenn | 10/10 | 932 days | 48% |
| Sean | 10/10 | 932 days | 48% |
| Sharon Hao | 10/10 | 932 days | 48% |
| Eva-Marie | 10/10 | 932 days | 48% |
| Léa Le Coquil | 10/10 | 962 days | 45% |
| Angela Laloli | 10/10 | 962 days | 45% |
| Bevan Haswell | 10/10 | 962 days | 45% |
| Lisa | 10/10 | 962 days | 45% |
| Mark | 10/10 | 993 days | 42% |
| Euge y Luz | 10/10 | 1024 days | 39% |
| April REN | 10/10 | 1935 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Western Springs Spot does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
99%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.