Norwest Adventures

Norwest Adventures

Underworld Adventures

Reviews

Mike Fricker's avatar

Mike Fricker

Ranking: 5/10

17Oct18. Ha! We didn’t do the paid adventures (hence only 5) but did have coffee and cake in the cafe. Good stuff. There is also an observation deck at the top of the building

Reviewed over 1 year ago

S H's avatar

S H

United States

Ranking: 10/10

INCREDIBLE company and experience! We did the underworld rafting tour with Mark and had the most incredible day. The caves are way Better than Waitamo, less touristy, and the tour was a highlight of our trip. Worth every penny, HIGHLY RECOMMEND

Reviewed over 2 years ago

Mietta Feery's avatar

Mietta Feery

Ranking: 9/10

This is a really cool experience; walking through caves, viewing and learning about the amazing formations along the way, then going for a cruise in your tube while you look up at the most incredible viewing of glow worms, followed by a faster fun ride down the river in your tube.
We had a really nice and friendly kiwi tour guide who had great knowledge to share on to us.
Awesome day, highly recommend!

Reviewed over 3 years ago

Michelle Dalgliesh 's avatar

Michelle Dalgliesh

Australia

Ranking: 10/10

Fantastic experience! The cave was amazing, we felt safe the whole time and enjoyed the remarkable experience of exploring amongst precious stalactites and stalagmites, then floating along below billions of glow worms- it was like being on another planet! I highly recommend this activity for anyone who loves adventure!

Reviewed over 3 years ago

Karin Karlsson's avatar

Karin Karlsson

Sweden

Ranking: 10/10

Began with a short bus ride, then a train ride on a teeny weeny train through magnificent primeval rainforest. A tour through the cave, stalagmites, stalactites. Then we hopped into our tubes and went down a river in the cave, staring up at glowworms, really magical!!! For the finale, a tour in our tubes down the river. Could not bring the camera but guides took photos and downloaded them for free!!!

Reviewed almost 4 years ago and experienced in March 2016

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Annika Fletemeyer's avatar

Annika Fletemeyer

Germany

Ranking: 9/10

We did a nice tour through a cave, saw some glowworms and did water rafting as well = a great day!

Reviewed about 5 years ago

Katharina Block's avatar

Katharina Block

Germany

Ranking: 8/10

Really nice, saw glowworms, nice ride down the river.

Reviewed about 5 years ago

Philip Schumann's avatar

Philip Schumann

Germany

Ranking: 10/10

Great value for money, excellent guide, beautiful cave, many glowworms, not very commercial feeling compared to Waitomo. Great river raft, nice rainforest train, LOVED the hot showers and free downloadable pictures!

Reviewed over 5 years ago and experienced in March 2014

Markus Eckert's avatar

Markus Eckert

Germany

Ranking: 10/10

Very friendly, nice cave, cool formations, loads of glowworms, fun rafting cave and river, cute rainforest train. Loved the hot showers, very new fancy building, got many free downloadable pics.

Reviewed over 5 years ago and experienced in March 2014

techno69's avatar

techno69

New Zealand

Ranking: 10/10

We have nothing but praise for Geoff, his staff and our awesome guide, Mark. Housed in an awesome new purpose built building, the Underworld Adventures team gave us a day to remember for the rest of our lives. The 15min train ride is great fun, the walk up to the cave entrance is another 20 mins and then you're in the caves exploring and learning from your expert guide for the next 1.5-2 hours. Then you reach level 3 of the caves and jump in your rafts for simply the best glowworm experience ever. Finally you are out of the cave exit and onto the river for a short but enjoyable trip down the river and some rapids. Back on the train and then back to base for a hot shower. Our guide ordered us food on the return train trip and it was ready for us after our showers which was a great touch. Our pictures are brilliant.

A note for those that have left a few negative reviews, this is the West Coast of New Zealand, sandflies are rampant here, use bloody inspect repellent and stop moaning at the staff for forces of nature they have no control over....some people aren't happy unless they are moaning!

Reviewed over 5 years ago

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Yiying Zhang's avatar

Yiying Zhang

Singapore

Ranking: 10/10

Definitely worth the money! We went for the underwater rafting and the last part of the activity was just so amazing. Million of glow worms glowing on the cave and for instance, i thought i'm at outerspace. Great trip with great explanation by Max, our guide. :)

Reviewed almost 6 years ago

Jason MacLeod's avatar

Jason MacLeod

Canada

Ranking: 7/10

The caving is pretty basic but nice, the tubing is just a way to float through the cave, and the glow worms are amazing! 200m of Milky Way night sky like experience.

Reviewed about 6 years ago and experienced in February 2014

Kim's avatar

Kim

United States

Ranking: 10/10

Great experience - many different adventures in one! Train through the rainforest, climb up the cliff (make sure you eat breakfast - it's a workout)! The caves were amazing and our guide was knowledgable! The Gloworms were the highlight of our trip and the rapids were great (we had a flowing river that day!) Very nice family owns the business - best to all!! Thanks ~ Kim and family - visited 4/1/13 11:00 trip PS thanks for the PHOTOS!!! Just fabulous!

Reviewed about 7 years ago

Loesje's avatar

Loesje

Belgium

Ranking: 7/10

We bought tickets for 50% on grabone, and it was worth every cent! If we would have paid the full price, we would have been a little dissapointed. We wanted to do this because of the tubing, and that part unfortunatly just took 10-15min.
Still... We had a GREAT guide! And the people in the office were soooo nice and helpfull!
Our trip first got cancelled because of the weather, and they brought us to a backpackers and picked us up there the next morning to go on our adventure, awesome! :)

Reviewed about 7 years ago and experienced in September 2012

Lydia Holleman's avatar

Lydia Holleman

Netherlands

Ranking: 10/10

We did the glowworm and adventure caving tour. Absolutely the best!! Our guide and all the staff were the best we ever met in years of travelling.

Reviewed over 7 years ago and experienced in December 2012

Stephanie Levepue's avatar

Stephanie Levepue

French Polynesia

Ranking: 9/10

A wonderful trip into the magical glowworm cave. They offer the photo album and soon the hot shower (the building is in construction).

Reviewed over 7 years ago and experienced in November 2012

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Ingeborg Ruysscher's avatar

Ingeborg Ruysscher

Australia

Ranking: 10/10

Worth every cent! Great guides, lots of information, interesting tour through the caves, amazing tube ride in the dark and a enjoyable float down the river in the tubes. Nature at it's best. Keep it simple - don't over commercialise it ever!

Reviewed over 7 years ago

hands's avatar

hands

New Zealand

Ranking: 6/10

Train ride through forest was interesting, changing into wetsuits at the end of train ride on the wet un covered platform, then walking and climbing a long way carring a rubber tube before entering the cave, most of the underwater rafting was spent walking in the cave, the rafting was only about 30mins, because the river was low, there was spots were we had to walk, little time was spent rafting in the cave, as far as adrenalin, well not.
Be carefull when booking, as if there are no people you cannot go, they may change your booking whether if you have other plans.

Reviewed over 7 years ago and experienced in January 2012

Stephanie Wirthlin's avatar

Stephanie Wirthlin

Switzerland

Ranking: 4/10

Walking time through the cave with the tube was too long. Rafting was very short and not adventurous enough for us.

Reviewed about 8 years ago and experienced in February 2012

Sethkins's avatar

Sethkins

United Kingdom

Ranking: 10/10

Superb! A great, well-balanced day out! One of the best things we did during our month in the South Island, and we did a lot of stuff!

The team work VERY hard to make sure you have a good time. The cave which they use (they have sole access) is accessed by a fun railway, and it provides the right amount of fun whilst being informative. The glow-worms are stunning and the final float down the river was a lovely end to the trip.

Isn't it nice when an activity INCLUDES the photos in the trip, well done these folks!

Reviewed about 8 years ago

Gunter's avatar

Gunter

Germany

Ranking: 10/10

Lots of fun and best glowworms.

Reviewed about 9 years ago

Seonaid's avatar

Seonaid

United Kingdom

Ranking: 10/10

I did the cave rafting experience and it was one of the highlights of my trip. As others have mentioned, the rafting is not an adrenaline experience - it was the scenery and peacefulness that did it for me.

Starts with the train then walk through the rainforest. The walk through the caves to the river included lots of information about caves and stalagtites/mites and there were no tight spaces to squeeze through. Once we were on our rubber rings and floating through the dark with thousands of glow-worms twinkling abover our heads it was really special. Fantastic experience.

The rafting finished with a very peaceful float down the river surrounded by rainforest. There was one short bit with fast flowing water and if you wanted to you could carry your ring back to the start of this and do it again. There hadn't been much rain before my trip so the water was low and this may be why it was so peaceful.

The team were friendly and knowledgable and I loved the whole experience. Thanks

Reviewed about 9 years ago

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Suz's avatar

Suz

Australia

Ranking: 10/10

This company runs several different types of activities in the caves. I did the adventure caving (about $330 nz), for about a 4 hour trip.

This trip was brilliant (although pretty scary for a coward like me). Adventure caving is not a simple scenic glowworm tour, it is a genuine adventure.

First we abseiled 50mtrs down into the cave. Then we went caving. There were many tight spots to squeeze through, some army crawling through water in small spaces was involved, some climbing up through the cave upstream, and there were skinny chasmy bits to navigate our way over. It is pretty physical and really tested my nerve (but others on the trip were braver than me and didn't feel any fear). We all however, found it very intense!

Our guide Jacqui, was also incredibly knowledgable about the caves, (their formation etc.) and was a very experienced caver.

The only downside is you might be a bit uncomfy in all the gear they give you.

I would recommend this tour to anyone fit who has a sense of adventure. In some ways it was the highlight of my month in nz.

Reviewed over 9 years ago

Anna's avatar

Anna

Germany

Ranking: 10/10

The guides are amazing: friendly, interested, relaxed, the whole tour is incredible and perfectly organised, take care of the cave - leaving it like it is!

Reviewed almost 10 years ago and experienced in May 2010

Jeannot Robert's avatar

Jeannot Robert

Canada

Ranking: 10/10

This was a great experience in the caves where we rappelled down 100 metres + up ladders. Good work out as well!

Reviewed about 10 years ago and experienced in January 2010

Martina Bumiller's avatar

Martina Bumiller

Germany

Ranking: 10/10

Friendly guide, a little bit uncomfortable to walk with the whole equipment two hours through the cave. Incredible view of the glowworms.

Reviewed over 10 years ago and experienced in March 2009

rosil's avatar

rosil

Germany

Ranking: 7/10

We found it boring with very short rafting - only 10 mins.

Reviewed over 10 years ago and experienced in April 2009

Stefanie's avatar

Stefanie

Germany

Ranking: 7/10

We did the underworld rafting. It was an excellent and breathtaking experience. BUT is is NOT an adrenaline kick as written in their flyer!

Reviewed over 11 years ago

Award-2-24px Congratulations Norwest Adventures - Underworld Adventures

Top Ranked Awards 2015 Caving Finalist

Nikki Annand's avatar

Nikki Annand

New Zealand

Ranking: 9/10

Loved the whole cave rafting experience from start to finish the train and the comlimentary photos was also great. Also did the dry glow worm cave tour was fantastic recommend this to anyone!

Reviewed over 11 years ago

Linda and Peter's avatar

Linda and Peter

Canada

Ranking: 9/10

Fabulous! So friendly! A small personalised company feel.

Reviewed about 12 years ago

Klaus Uhl's avatar

Klaus Uhl

Germany

Ranking: 10/10

It was less adrenalin producing than I thought. More exploring the cave than we had thought, but that was great finally. Also, your photos are free.

Reviewed about 12 years ago

Fung's avatar

Fung

United Kingdom

Ranking: 10/10

The glow-worms were an unexpected wonder and the cave rafting was such fun. I couldn't stop smiling.

Reviewed over 12 years ago

Charles Price's avatar

Charles Price

United Kingdom

Ranking: 10/10

Very friendly, enthusiastic staff. Such a beautiful valley - you take a train to the start of the cave then float down on the rubber ring through caves and rapids.

Reviewed over 12 years ago

Sue's avatar

Sue

United Kingdom

Ranking: 9/10

Wonderful! The caving was interesting. The glow-worms incredible + the river ride was great fun.

Reviewed over 12 years ago