HeliServices.NZ - Fox & Franz / Haast has selected this customer review to be pinned to the top of this page.
This review was selected by Michael of HeliServices.NZ - Fox & Franz / Haast on Sun 09 Jul, 2017.
Fabian Rodriguez
Ranking: 10/10
Nice personnel, very professional, excellent chopper trip !!!!!
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Fabian, thank you so much for your kind review of our staff and helicopter tour. I am very pleased you liked it!
S Weslake
Ranking: 10/10
If you break the price down, it really isn’t expensive. 2 short helicopter rides, a guided 3 hour hike on the ice, with all equipment/safety briefings necessary, and access to the thermal spa after... the glacier won’t be here for ever and I think it’s not bad value for money. It’s not expensive, just a lot of money.
We could not have chosen a better day. Not a single cloud in the sky, baking hot sunshine and the views were just breathtaking. I loved the hike, squeezing between the gaps in the ice and walking though ice-tunnels. Very accessible. So fantastic. And access to the thermal spa later that evening made this day even more memorable. A really perfect way to relax after a day exploring. If you can afford it, I would highly recommend it.
Jozef Pinkerton
Ranking: 10/10
A trip highlight. Worth every penny. Guide was very friendly and knowledgable. Views were fantastic!
Audeme Mechain
Ranking: 10/10
An expensive must do, amazing experience with magic views and fun.
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Audeme Mechain, Thank you for your review. I am pleased you found the heli tour with us an amazing experience with magic views. It certainly is a stunning and magical flight in the glacier region. Thank you for flying with us.
Brenda Oomen
Ranking: 10/10
This was a once in a lifetime experience. We saw Fox Glacier, Mt Tasman and Mt Cook with a clear sky. Lovely, though it was very experience.
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Brenda Oomen, than you so much for your review. I am very happy you were able to see the Fox Glacier and Mt Cook with a clear sky. Very lovely is a good description.
Fabian Rodriguez
Ranking: 10/10
Nice personnel, very professional, excellent chopper trip !!!!!
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Fabian, thank you so much for your kind review of our staff and helicopter tour. I am very pleased you liked it!
Markus Spitzmueller
Ranking: 10/10
Was just perfect - we had if for free, so normally it is too expensive for us!
HeliServices.NZ - Fox & Franz / Haast responds:
Thank you Marcus for your review and for being our Heli Flight prize winner.
Peer Krumrey
Ranking: 7/10
Staff were friendly and the guide okay. However, the groups were too big so that you end up waiting most of the time. It was also quite a lot of money.
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Peer,
We only offer the scenic flights by helicopter with a pilot. The tours that include a guide on the glacier are with another company? (Helihike? or Ice Explorer?)
Stefanie Menz
Ranking: 6/10
Flight too short, groups should be split into levels - the guides are quite knowledgable.
HeliServices.NZ - Fox & Franz / Haast responds:
Hi Stefanie,
We only offer the scenic flights by helicopter with a pilot. The tours that include a guide on the glacier are with another company? (Helihike? or Ice Explorer?). It must be another company?
HeliServices.NZ - Fox & Franz / Haast is open for business… Visit Website …now's your chance to take a closer look.
Karin Genyn
Ranking: 10/10
Good price, great trip.
HeliServices.NZ - Fox & Franz / Haast responds:
Fantastic review, thank you Karin
Evelyn Mackie
Ranking: 10/10
Awesome!! Wonderful personal service.
HeliServices.NZ - Fox & Franz / Haast responds:
Thank you Evelyn for those kind words. I am very pleased you enjoyed the tour and our great customer service!
Michael Nolan
General Manager
Steve Goodyear
Ranking: 8/10
Excellent trip. Commentary could have been better - could not hear much of it. Seating was a little cramped in the front seats. But overall a very good service, to be recommended. Expensive but competitive with other providers.
HeliServices.NZ - Fox & Franz / Haast responds:
Thank you Steve for your recommendation. I am very pleased we offered a good service.
Michael Nolan
General Manager
Louis Smit
Ranking: 6/10
Great experience but there was no switch of the back seats to the front seats after the glacier landing. When telling afterwards at the office they were not so friendly anymore.
Sarah and Uli Glas
Ranking: 9/10
30 minutes Fox Glacier and Mount Cook, Mt Tasman scenic heli flight, (could be cheaper).
Ian and Ailsa
Ranking: 10/10
Spectacular! Good value considering the experience.
Cameron and Kim
Ranking: 8/10
Expensive but definitely the way to see the glaciers if you can afford it. Hard to hear the pilot through the earphones.
Wijnhoven
Ranking: 9/10
Staff informs well. If the weather is too bad you can't see they tell honestly and advise a tour that fits the weather.
HeliServices.NZ - Fox & Franz / Haast responds:
Thank you Wijnhoven for your review. I am pleased you felt the staff informed you well and were honest about the conditions.
Dave and Lin Mungham
Ranking: 10/10
Very informative and well executed flight.
HeliServices.NZ - Fox & Franz / Haast responds:
Thank you Dave and Lin for those kind words of review. I am pleased you felt the heli tour was informative and the flight was well executed.
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Pam & Norman
Ranking: 9/10
Very good.
Hilary and Chris Ayton
Ranking: 9/10
Another fabulous experience. We did the grand traverse & landed on Fox Glacier - sat very close to pilot! Fantastic close up of Mount Cook and Mt Tasman.
Inger Skov
Ranking: 8/10
Extraordinary experience!
Matthiis & Femke
Ranking: 8/10
An unique experience though quite expensive. The scenic flight by helicopter was cool, but with approx 6 minutes also quite short. Hiking on the glacier with a guide was very nice.
Jenny
Ranking: 10/10
Helicopter ride into Glacier for a hike - a must!
Diane Chapple
Ranking: 9/10
Flight over 2 glaciers & Mount cook - landing on snow field was awesome a really brilliant experienc.
Carl Diehl
Ranking: 9/10
Nice, but short flights, good guides, nice experience.
R Gilge
Ranking: 10/10
always compare prices of the air companies and the weather.
Lewis
Ranking: 10/10
Great trip, pilot excellent.
Chris Bulman
Ranking: 10/10
Wonderful experience with snow landing. We were lucky with blue skies and each morning calm - flying excellent with close moves to mountaintop and glacier - could not be better - other than doing it again!!
Liliana Tello
Ranking: 9/10
A MUST for anyone going to the glaciers!!!! It was kind of short, we would have liked a little more time, but the scenery was absolutely amazing!!!! worth every penny!!!a little more explanation on the formation or movement of the glaciers would have been nice....
linus
Ranking: 8/10
Loved the flight. We would have liked more explanation of the area.
JuergenSchnitzer
Ranking: 10/10
Excellent pilot, helpful. Human & friendly.
Kitty
Ranking: 9/10
Very good service - explaining before. Good pilot, who told a lot of the surrounding.
JetteG
Ranking: 10/10
Absolutely fantastic. Nice service at booking. Nice pilot and fantastic experience.
ElleGermany
Ranking: 9/10
Small good helicopters with lots of windows.
SteveB
Ranking: 10/10
Awesome activity, flew around Fox & Franz Josef Glaciers. Fantastic service and cheaper than others in same area.
Lilly Tillman
Ranking: 2/10
Flew over the franz and landed, pilot didnt say a word! we felt like cattle been shuvd into a truck. so we changed companies and flew out of fox glacier the next day.
HeliServices.NZ - Fox & Franz / Haast is open for business… Visit Website …now's your chance to take a closer look.
Inger
Ranking: 8/10
Extraordinary experience. But no specific services.
Stolz
Ranking: 10/10
Price $240 per person. We got a $20 coupon so $220 per person for 30 minutes. It was perfect. Recommended highly a flight until 11.30am because afterwards it gets cloudy everyday.
Edric Kwan
Ranking: 6/10
While the glacier itself was amazing, the tour guide was not impressive and had a demeaning attitude and talked down to the tour guests whenever received incorrect guesses to his questions about the glacier. Maybe it is time the jaded tour guide went back to the research lab where he originally worked.
Raphael
Ranking: 9/10
Beautiful and spectacular views over the glaciers. Only a little bit short (30 mins).
P&L Mooney
Ranking: 9/10
Great service and pilot. Would highly recommend to anyone.
Gorka Rojas
Ranking: 8/10
Amazing views and good service.
Sanne
Ranking: 10/10
Very beautiful weather.
Roger & Margaret
Ranking: 9/10
Saw Franz & Fox glaciers as well as Mount Tasman. Mt Cook obscured by cloud but a great ride. Full 1/2 hour in the air.
Schranger
Ranking: 6/10
Alot of money for a short time