Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Next Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Next Campers
Valid Reviews
57 Valid Reviews
The Next Campers experience has a total of 58 reviews. There are 57 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 57 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 52 |
|
91% |
| 9/10 | 4 |
|
7% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
98.95% Average
The raw data average (mean) for all the Next Campers valid reviews is 98.95% and is based on 57 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
99.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ellie Richards | 10/10 | 22 days | 100% |
| Stephanie Saxton | 10/10 | 23 days | 100% |
| Brad Nichols | 10/10 | 54 days | 100% |
| Ariane Denham | 10/10 | 54 days | 100% |
| Birgit Küchler | 10/10 | 54 days | 100% |
| Emilie Gios | 10/10 | 113 days | 98% |
| Katarina Marsalekova | 10/10 | 113 days | 98% |
| Lu Matthews | 10/10 | 113 days | 98% |
| Katherine St Gelais | 10/10 | 144 days | 96% |
| Gareth Jones | 9/10 | 144 days | 96% |
| Tui McCaughey | 10/10 | 174 days | 94% |
| Charlie | 10/10 | 205 days | 92% |
| Alejandro | 10/10 | 205 days | 92% |
| Krissi | 10/10 | 205 days | 92% |
| Martin | 10/10 | 234 days | 89% |
| Mariah | 10/10 | 326 days | 79% |
| Matt Murray | 10/10 | 418 days | 65% |
| Linda Hay | 10/10 | 418 days | 65% |
| florent marmounier | 10/10 | 419 days | 65% |
| hilde schweitzer | 10/10 | 419 days | 65% |
| Andreas Seidner | 10/10 | 419 days | 65% |
| Franziska Ludwig | 10/10 | 419 days | 65% |
| Alexis Sherman | 10/10 | 447 days | 60% |
| joyce teo | 10/10 | 448 days | 60% |
| Julie Tu | 10/10 | 448 days | 60% |
| harriette Wight | 10/10 | 448 days | 60% |
| Linda Fairley | 10/10 | 448 days | 60% |
| Holly and Chris | 10/10 | 448 days | 60% |
| Chris Evans | 10/10 | 478 days | 55% |
| Silvia Jimenez | 10/10 | 479 days | 54% |
| Sarah | 10/10 | 479 days | 54% |
| James Treffor | 10/10 | 479 days | 54% |
| Jennifer | 10/10 | 479 days | 54% |
| Kristin | 10/10 | 479 days | 54% |
| Franziska | 10/10 | 479 days | 54% |
| Anna Pullin | 10/10 | 479 days | 54% |
| Stephan Kinast | 10/10 | 509 days | 49% |
| Katherine St Gelais | 10/10 | 510 days | 48% |
| Gio | 10/10 | 510 days | 48% |
| Johanna Ott | 10/10 | 510 days | 48% |
| Jorge Gonzales | 10/10 | 510 days | 48% |
| Chantal | 10/10 | 510 days | 48% |
| Arne Driessen | 9/10 | 510 days | 48% |
| Bryan Mills | 10/10 | 540 days | 42% |
| Henrietta Mann | 9/10 | 540 days | 42% |
| Dayna | 10/10 | 540 days | 42% |
| Julie Bowers | 10/10 | 540 days | 42% |
| javier tamayo | 8/10 | 540 days | 39% |
| Peter Prince | 10/10 | 540 days | 42% |
| Michael Pach | 10/10 | 540 days | 42% |
| Max & Nicole | 10/10 | 570 days | 36% |
| AlexNZ | 10/10 | 571 days | 35% |
| Allie Dunn | 9/10 | 600 days | 30% |
| Ellie | 10/10 | 600 days | 30% |
| Peter Scott | 10/10 | 692 days | 13% |
| Maria | 10/10 | 785 days | 0% |
| Jekabs | 10/10 | 785 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Next Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.41% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 71 days. The Next Campers experience has 5 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Next Campers experience has been adjusted for 15 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 12 | -0.20% |
| 13 | -0.21% |
| 14 | -0.23% |
| 15 | -0.25% |
| 16 | -0.26% |
| 17 | -0.28% |
| 18 | -0.30% |
| … | … |
Final Ranking Score
99%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.