Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo Bungy & Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taupo Bungy & Swing

Valid Reviews

63 Valid Reviews

The Taupo Bungy & Swing experience has a total of 65 reviews. There are 63 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 63 valid reviews:

Rating Count Percentage
10/10 27
43%
9/10 11
17%
8/10 18
29%
7/10 3
5%
6/10 1
2%
5/10 1
2%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.78% Average

The raw data average (mean) for all the Taupo Bungy & Swing valid reviews is 87.78% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

52 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 63 valid reviews, the experience has 52 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 52 face-to-face reviews:

Rating Count Percentage
10/10 24
46%
9/10 9
17%
8/10 15
29%
7/10 3
6%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Taupo Bungy & Swing face-to-face reviews is 90.00% and is based on 52 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Michael Bley 8/10 1459 days 97%
Lucie Revay 10/10 1498 days 100%
Philipp 9/10 1782 days 87%
Gerardo Furtado 10/10 1810 days 85%
Charlie Noon 10/10 1820 days 85%
David Schelensky 10/10 1822 days 85%
Henry Wichler 8/10 1823 days 81%
Ruven Rintelmann 10/10 1823 days 85%
Maria Brauherr 10/10 1825 days 85%
Tamara 8/10 1825 days 80%
Martina Cervenkova 10/10 1828 days 85%
Gessica 8/10 1917 days 76%
Cedrick Poirier 5/10 2310 days 50%
Franz Birkefeld 9/10 2503 days 53%
Sebastian Russell-Smits 10/10 2877 days 36%
Collacott 10/10 2903 days 34%
David Prendergast 7/10 3235 days 17%
Franziska & Katrin 8/10 3275 days 16%
Anika 9/10 3282 days 17%
Asha 9/10 3314 days 15%
Craig Hathaway 10/10 3588 days 2%
Jagiellowicz 10/10 3606 days 2%
Jason & Beth Berlin 9/10 3606 days 2%
Guult Ryan 10/10 3606 days 2%
Sandra 9/10 3625 days 1%
Dan Aldridge 10/10 3641 days 0%
Leslie Aldridge 10/10 3641 days 0%
Douggie 4/10 3801 days 18%
quazy 9/10 3985 days 23%
Annemiek and Rianne 8/10 4026 days 22%
deanlaw 10/10 4058 days 23%
lee 10/10 4228 days 23%
Debra-anne Signal 8/10 4258 days 22%
funfairguy 4/10 4289 days 18%
Alanna 8/10 4320 days 22%
Keith 7/10 4342 days 21%
Amanda Williams 10/10 4359 days 23%
Kay 8/10 4362 days 22%
Hironori 10/10 4395 days 23%
Helen 9/10 4431 days 23%
Paula 8/10 4444 days 22%
jfletch 9/10 4449 days 23%
Evelyn 10/10 4453 days 23%
jessandtom 8/10 4642 days 22%
Adam Richards 7/10 4699 days 21%
Yumi 10/10 4712 days 23%
Amy 10/10 4728 days 23%
Laurie 8/10 4730 days 22%
paulonline 8/10 4737 days 22%
Melissa Steedman 10/10 4758 days 23%
Laura Sutton 6/10 4759 days 19%
Tim 10/10 4759 days 23%
Karin Hell 9/10 4760 days 23%
Jane 10/10 5035 days 23%
Helen 8/10 5037 days 22%
Gillian 10/10 5048 days 23%
Rosemary 9/10 5049 days 23%
Peter 8/10 5049 days 22%
Susan 10/10 5069 days 23%
Mary 10/10 5070 days 23%
Nissa 8/10 5084 days 22%
Louise 8/10 5099 days 22%
KristianRye 8/10 5108 days 22%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo Bungy & Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.13% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Taupo Bungy & Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Taupo Bungy & Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.07%
198 -4.09%
199 -4.11%
200 -4.13%
201 -4.15%
202 -4.17%
203 -4.19%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.