Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo Bungy & Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taupo Bungy & Swing

Valid Reviews

63 Valid Reviews

The Taupo Bungy & Swing experience has a total of 65 reviews. There are 63 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 63 valid reviews:

Rating Count Percentage
10/10 27
43%
9/10 11
17%
8/10 18
29%
7/10 3
5%
6/10 1
2%
5/10 1
2%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.78% Average

The raw data average (mean) for all the Taupo Bungy & Swing valid reviews is 87.78% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

52 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 63 valid reviews, the experience has 52 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 52 face-to-face reviews:

Rating Count Percentage
10/10 24
46%
9/10 9
17%
8/10 15
29%
7/10 3
6%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Taupo Bungy & Swing face-to-face reviews is 90.00% and is based on 52 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michael Bley 8/10 1258 days true 4.45 97%
Lucie Revay 10/10 1297 days 4.6 100%
Philipp 9/10 1581 days true 4.05 88%
Gerardo Furtado 10/10 1609 days true 3.99 87%
Charlie Noon 10/10 1619 days true 3.97 86%
David Schelensky 10/10 1621 days true 3.97 86%
Henry Wichler 8/10 1622 days true 3.77 82%
Ruven Rintelmann 10/10 1622 days true 3.97 86%
Maria Brauherr 10/10 1624 days true 3.96 86%
Tamara 8/10 1624 days true 3.77 82%
Martina Cervenkova 10/10 1627 days true 3.96 86%
Gessica 8/10 1716 days true 3.6 78%
Cedrick Poirier 5/10 2109 days 2.44 53%
Franz Birkefeld 9/10 2302 days true 2.64 57%
Sebastian Russell-Smits 10/10 2676 days true 1.91 41%
Collacott 10/10 2702 days true 1.86 40%
David Prendergast 7/10 3034 days true 1.1 24%
Franziska & Katrin 8/10 3074 days true 1.07 23%
Anika 9/10 3081 days true 1.11 24%
Asha 9/10 3113 days 1.05 23%
Craig Hathaway 10/10 3387 days true 0.51 11%
Jagiellowicz 10/10 3405 days true 0.48 10%
Jason & Beth Berlin 9/10 3405 days true 0.48 10%
Guult Ryan 10/10 3405 days true 0.48 10%
Sandra 9/10 3424 days true 0.44 10%
Dan Aldridge 10/10 3440 days true 0.41 9%
Leslie Aldridge 10/10 3440 days true 0.41 9%
Douggie 4/10 3600 days 0.08 2%
quazy 9/10 3784 days 0.0 0%
Annemiek and Rianne 8/10 3825 days true 0.0 0%
deanlaw 10/10 3857 days true 0.0 0%
lee 10/10 4027 days 0.0 0%
Debra-anne Signal 8/10 4057 days 0.0 0%
funfairguy 4/10 4088 days 0.0 0%
Alanna 8/10 4119 days true 0.0 0%
Keith 7/10 4141 days true 0.0 0%
Amanda Williams 10/10 4158 days 0.0 0%
Kay 8/10 4161 days true 0.0 0%
Hironori 10/10 4194 days true 0.0 0%
Helen 9/10 4230 days true 0.0 0%
Paula 8/10 4243 days true 0.0 0%
jfletch 9/10 4248 days true 0.0 0%
Evelyn 10/10 4252 days true 0.0 0%
jessandtom 8/10 4441 days 0.0 0%
Adam Richards 7/10 4498 days true 0.0 0%
Yumi 10/10 4511 days true 0.0 0%
Amy 10/10 4527 days true 0.0 0%
Laurie 8/10 4529 days true 0.0 0%
paulonline 8/10 4536 days 0.0 0%
Melissa Steedman 10/10 4557 days true 0.0 0%
Laura Sutton 6/10 4558 days true 0.0 0%
Tim 10/10 4558 days true 0.0 0%
Karin Hell 9/10 4559 days true 0.0 0%
Jane 10/10 4834 days true 0.0 0%
Helen 8/10 4836 days true 0.0 0%
Gillian 10/10 4847 days true 0.0 0%
Rosemary 9/10 4848 days true 0.0 0%
Peter 8/10 4848 days true 0.0 0%
Susan 10/10 4868 days true 0.0 0%
Mary 10/10 4869 days true 0.0 0%
Nissa 8/10 4883 days true 0.0 0%
Louise 8/10 4898 days true 0.0 0%
KristianRye 8/10 4907 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo Bungy & Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Taupo Bungy & Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Taupo Bungy & Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.