Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo Bungy & Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taupo Bungy & Swing

Valid Reviews

63 Valid Reviews

The Taupo Bungy & Swing experience has a total of 65 reviews. There are 63 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 63 valid reviews:

Rating Count Percentage
10/10 27
43%
9/10 11
17%
8/10 18
29%
7/10 3
5%
6/10 1
2%
5/10 1
2%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.78% Average

The raw data average (mean) for all the Taupo Bungy & Swing valid reviews is 87.78% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

52 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 63 valid reviews, the experience has 52 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 52 face-to-face reviews:

Rating Count Percentage
10/10 24
46%
9/10 9
17%
8/10 15
29%
7/10 3
6%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Taupo Bungy & Swing face-to-face reviews is 90.00% and is based on 52 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.53%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Michael Bley 8/10 1537 days 96%
Lucie Revay 10/10 1576 days 100%
Philipp 9/10 1860 days 84%
Gerardo Furtado 10/10 1888 days 83%
Charlie Noon 10/10 1898 days 82%
David Schelensky 10/10 1900 days 82%
Henry Wichler 8/10 1901 days 77%
Ruven Rintelmann 10/10 1901 days 82%
Maria Brauherr 10/10 1903 days 82%
Tamara 8/10 1903 days 77%
Martina Cervenkova 10/10 1906 days 82%
Gessica 8/10 1995 days 72%
Cedrick Poirier 5/10 2388 days 42%
Franz Birkefeld 9/10 2581 days 45%
Sebastian Russell-Smits 10/10 2955 days 24%
Collacott 10/10 2981 days 23%
David Prendergast 7/10 3313 days 3%
Franziska & Katrin 8/10 3353 days 1%
Anika 9/10 3360 days 2%
Asha 9/10 3392 days 0%
Craig Hathaway 10/10 3666 days 14%
Jagiellowicz 10/10 3684 days 14%
Jason & Beth Berlin 9/10 3684 days 14%
Guult Ryan 10/10 3684 days 14%
Sandra 9/10 3703 days 14%
Dan Aldridge 10/10 3719 days 14%
Leslie Aldridge 10/10 3719 days 14%
Douggie 4/10 3879 days 8%
quazy 9/10 4063 days 14%
Annemiek and Rianne 8/10 4104 days 13%
deanlaw 10/10 4136 days 14%
lee 10/10 4306 days 14%
Debra-anne Signal 8/10 4336 days 13%
funfairguy 4/10 4367 days 8%
Alanna 8/10 4398 days 13%
Keith 7/10 4420 days 11%
Amanda Williams 10/10 4437 days 14%
Kay 8/10 4440 days 13%
Hironori 10/10 4473 days 14%
Helen 9/10 4509 days 14%
Paula 8/10 4523 days 13%
jfletch 9/10 4527 days 14%
Evelyn 10/10 4531 days 14%
jessandtom 8/10 4720 days 13%
Adam Richards 7/10 4777 days 11%
Yumi 10/10 4790 days 14%
Amy 10/10 4806 days 14%
Laurie 8/10 4808 days 13%
paulonline 8/10 4815 days 13%
Melissa Steedman 10/10 4836 days 14%
Laura Sutton 6/10 4837 days 9%
Tim 10/10 4837 days 14%
Karin Hell 9/10 4838 days 14%
Jane 10/10 5113 days 14%
Helen 8/10 5115 days 13%
Gillian 10/10 5126 days 14%
Rosemary 9/10 5127 days 14%
Peter 8/10 5127 days 13%
Susan 10/10 5147 days 14%
Mary 10/10 5148 days 14%
Nissa 8/10 5162 days 13%
Louise 8/10 5177 days 13%
KristianRye 8/10 5186 days 13%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo Bungy & Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.46% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Taupo Bungy & Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Taupo Bungy & Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.41%
198 -3.43%
199 -3.45%
200 -3.46%
201 -3.48%
202 -3.50%
203 -3.52%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.