Top Ranked NZ Deals Pass Customer Agreement


  1. There are 2 types of discount.

    1. 1 - Anytime Deals - A direct booking discount that applies at anytime, to all options offered by a company, with no conditions. Discount range of 10% and 15%.
    2. 2 - Flaming Hot Deals - A direct booking discount that comes with conditions that may include space, time, day, tour type, or any other requirements as outlined by the company. Minimum discount of 30%.
  2. Clipping a Deal does not mean that you've booked an experience. You must book any trip or experience directly with the business.
  3. Discount applies to the retail price shown on the company's current website / brochure.
  4. One Deal per group booking, for up to the number of adults and children specified on the Deals Pass. Deal is non-transferable between groups.
  5. You must present your own clipped Deal and ID to receive the discount. No clipped Deal or ID - no discount.
  6. The terms and conditions of each booking (such as cancellation policies and refunds) are between you and the seller.
  7. Applies to direct bookings only.
  8. Not to be used in conjunction with other deals or discounts.
  9. A clipped Deal is only valid for use during the period you have purchased the Deals Pass.
  10. Anytime Deal discounts for Holiday Parks and Campgrounds are subject to the New Year Holiday Period exception (December 26 - January 14). During this time it is up the discretion of individual Holiday Parks and Campgrounds as to whether they will accept a Deal or not. Please check in advance to avoid disappointment.
  1. 1. Agreement:

    You and Rankers Limited (“Rankers”) agree to the following terms and conditions (“Agreement”) in connection with the usage of, and bookings from discounted products and services, the Rankers’ Camping App (the “App”) and on Rankers' website at (or such other URL as the App may be acquired through) (the “Website”).

  2. 2. Terms of Use:

    The Terms of Use and Privacy Policy for the Website (the “Terms of Use”) also form part of this Agreement, provided that in the event of any conflict between the Terms of Use and this Agreement, this Agreement will take precedence to the extent of any conflict.

  3. 3. Deals:

    The Website and App gives businesses (“Sellers”) the opportunity to offer products and services (“Products”) to you at discounted prices (the “Deals”).

    Sellers can offer ''Anytime Deals' which entitle you to receive a Deal on a Product as laid out by the Seller offering in the App or Website. This discount is valid year round, on any Product the Seller offers. The 'Anytime Deals' for Holiday Park and Campgrounds are subject to the New Year Holiday Period exclusion period (December 26 - January 14), where it is up to the individual discretion of Holiday Parks and Campground Sellers as to whether they accept 'Anytime Deals'.

    The Seller may also choose to offer ''Flaming Hot Deals'. The 'Flaming Hot Deals' provide a larger discount than the 'Anytime Deals', but they also have conditions placed on them by the Seller. The Seller can choose, without limitation, to limit the number of spaces it chooses to supply, limit the time of day that the discount applies to, and limit the type of Product that applies to the 'Flaming Hot Deal'. It may also place restrictions on top of, and not limited to, the examples given above. These conditions are at the Seller's discretion and will be noted in alongside the 'Flaming Hot Deal' on the App or Website.

    In order to utilise a Deal you must contact the Seller directly to ascertain availability. If available, you must make the booking with the Seller directly.

    You will also be required to present your clipped Deal to the Seller via your mobile device, or printed copy when making payment, along with ID.

    Once a booking has been made, you are subject to the terms and conditions (such as “Cancellation Policy") of the Seller.

  4. 4. Claiming the Deals:

    You can view the available Deals from the App or Website. You will need to purchase the Deals Pass in order to claim Deals.

    To claim a Deal, you need to specify the particular Deal you want (“Clip” it). The Deal will be delivered to your email address (the “Clipped Deal”).

  5. 5. Redeeming the Deals:

    A Clipped Deal must be kept on your device (or as a hard copy), so that you can show the Seller upon purchase, for you to then receive the discount. You will also need to provide ID to match the name on the Clipped Deal. If you do not have the Clipped Deal on your device (or hard copy) or ID, the Seller is not obligated to provide you with the discount.

  6. 6. Customer Contact with the Seller:

    Once you have a Clipped Deal, you will be required to make contact with the Seller directly to make the booking. The Clipped Deal is a standalone Deal and it is not valid, nor can be used in conjunction, with any other discount, special, or money-off deal, in the marketplace.

  7. 7. Booking:

    The Deals are only valid when you contact the Seller directly yourself. It cannot be used when making a booking through a third party such as an i-SITE, Travel Agent, Wholesaler, or any other third party booking agent.

  8. 8. Usage:

    A Clipped Deal can be redeemed multiple times (for separate bookings), provided it has not expired. An expired Deal can be clipped and used again, if it is still offered by the Seller.

  9. 9.Group Bookings:

    When making a booking the Deal can be used by a group that relates to the number of adults and children assigned to the Deals Pass. For example if a Deals Pass has been purchased for two adults and three children, all the members of this group can receive the discount.

    Deals are not transferable between groups.

  10. 10. Duration:

    Deal discounts are valid for the dates you have purchased the Deals Pass only, after which time it will expire.

  11. 11. Seller adjustments to The Flaming Hot Deals:

    The Seller may at certain times of the year make changes to their ''Flaming Hot Deal'. If you have clipped a 'Flaming Hot Deal' for a certain date, and it has been booked with the Seller, this Deal will be honoured. If the new 'Flaming Hot Deal' offered by the seller is better than your one, and is valid at the booked day of the trip, you will qualify for this new and better discount.

  12. 12. Messaging Policy:

    This clause (the “Messaging Policy”) applies to any correspondence (“Messages”) you have with a Seller through the Rankers messaging system. You agree as follows:

    1. (a) Personal abuse, foul language, inappropriate subject matter or discriminatory remarks of any nature, as may be determined by Rankers in its sole discretion, are not permitted;

    2. (b) You will provide accurate and true information in connection with the requested Bids and Booking.

  13. 13. Member Account:

    You will need to have a Rankers account (“Member Account”) for the Website in order to be able to redeem a Deal. If you do not already have a Member Account you can apply for one on the Rankers website. If you do not choose to create a Member Account yourself, you will be unable to redeem Deals. By submitting this information you will be required to agree to the applicable User Membership Terms before your Deal membership is confirmed. It is in all circumstances at Rankers’ sole discretion as to whether you will be granted a Member Account.

  14. 14. Lost Data:

    In the event that any information or data held by Rankers or any third party on behalf of Rankers that relates to you, your Member Account or your use of your Member Account or Rankers Bids is lost, corrupted or otherwise no longer reasonably available or accessible as judged by Rankers in its sole discretion, you agree that Rankers will have no liability to you of any nature relating to any such information or data.

  15. 15. Indemnity:

    You agree to indemnify Rankers on demand and keep Rankers indemnified for any loss or costs of whatever nature suffered by Rankers whether direct or consequential as a result of any breach by you of this Agreement.

  16. 16. Exclusion of Liability:

    You acknowledge and agree that to the greatest extent permitted by law your Booking agreement is with the Seller and not with Rankers, and that any disputes in connection with your Booking must be raised directly with the Seller. To the greatest extent permitted by law, under no circumstances will Rankers, its employees, contractors or agents be liable to you in contract, tort, equity, statute, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or bought against you which relate in any way to Rankers Deals (including without limitation in connection with the default of any Seller in connection with your Booking) or in respect of any failure or omission on the part of Rankers to comply with its obligations as set out in this Agreement.

  17. 18. Limitation of Liability:

    To the greatest extent permitted by law, in the event that any limitation or provision contained in this Agreement is held to be invalid or unenforceable for any reason and Rankers becomes liable for any loss or damage that would otherwise have been excluded, Rankers’ maximum liability in contract, tort, equity, statute, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of this Agreement and/or Rankers Bids including without limitation in respect of any Booking is to be limited to $50 in New Zealand currency.

  18. 19. Disputes:

    In the event that you have a dispute in respect of this Agreement or relating to or arising from this Agreement you must immediately notify Rankers in writing giving details of the dispute. If Rankers and yourself cannot resolve the dispute within fourteen (14) days of receipt by Rankers of such notice then the dispute will firstly be submitted to mediation by a mediator agreed to by both yourself and Rankers or, failing agreement, appointed by the Arbitrators and Mediators Institute of New Zealand at the request of either party. If the matter is not resolved by mediation within fourteen (14) days from there (unless you are a consumer as defined in the Consumer Guarantees Act 1993), the matter will be submitted for arbitration in accordance with the Arbitration Act 1996 by a single arbitrator agreed to by both you and Rankers or, failing agreement, appointed by the Arbitrators and Mediators Institute of New Zealand at the request of either party. Unless agreed otherwise by Rankers, all such mediation and arbitration proceedings shall take place at such location in New Zealand or by such means (including without limitation teleconference or videoconference) as shall be chosen by Rankers acting entirely at its own discretion. All costs in relation to the staging of such proceedings (excluding for the avoidance of doubt any awards which may be made) shall be borne equally by the parties unless explicitly stipulated otherwise by the arbitrator or agreed otherwise by the parties.

  19. 20. Jurisdiction:

    This Agreement is governed by and is to be interpreted in accordance with the laws of New Zealand and subject to clause 18 in all matters relating to or arising from this Agreement, you agree to submit to the exclusive jurisdiction of the Courts of New Zealand.

  20. 21. Failure to Comply:

    Rankers shall not be liable for any failure to comply with the terms of this Agreement where such failure is due to circumstances beyond the reasonable control of Rankers.

  21. 22. Waiver:

    If Rankers waives any rights available to it under this Agreement on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

  22. 23. Severability:

    If any provision of this Agreement is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this Agreement and the remaining provisions shall continue in full force.

  23. 24. No Partnership:

    This Agreement shall not be deemed to constitute a partnership or joint venture between you and Rankers.

  24. 25. Further Rights:

    You agree to assist and cooperate with Rankers to do all such acts and execute any such further documents and instruments as Rankers may from time to time require to vest in or further assure to Rankers the rights granted to Rankers in this Agreement and for the protection and enforcement of the same.

  25. 26. Variation:

    This Agreement may not be varied except by agreement in writing signed by you and Rankers.

  26. 27. Assignment:

    You may not assign, transfer, sublicense or in any other manner make over to any third party the rights or obligations provided by this Agreement without Ranker’s prior written consent.

  27. 28. Entire Agreement:

    This Agreement constitutes the entire agreement between you and Rankers in respect of its subject matter and supersedes any previous understandings or agreements on that subject matter.

  28. 29. Retain a Copy:

    You should print out and retain a copy of this Agreement for your future reference.